Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3FU
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9.9 63 Reviews
  • Cuttlebrook Hall, Thame
Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every resident receiving care that's personalised to their needs and wishes.

The team’s ethos of care is focused on supporting residents to enjoy a superb quality of life, with fulfilling experiences every day. Cuttlebrook Hall care home features a café, pub, hair and beauty room, cinema and landscaped gardens. Every bedroom has an en-suite wet room - ground floor rooms even have their own patio and garden access. Ask about the luxurious Serenity beds, the plush new queen-size adjustable beds for added style and comfort.

They pride themselves on the transparency of their care quality and fee information - ensuring you can trust them to care from that very first step.
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Care Provided by Cuttlebrook Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1960
  • RESPITE Self-Funded Residential Dementia Care: from £2055

These prices are only a guideline, please contact Cuttlebrook Hall to find out the exact price for your requirements.

Contact Cuttlebrook Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cuttlebrook Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Alana Corr (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (67)

Cuttlebrook Hall Reviews (63)

9.9

Cuttlebrook Hall has a Review Score of 9.9 (9.869) out of 10, based on 62 reviews in the last 2 years.
Over all time Cuttlebrook Hall has 63 reviews.

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Review from Jeannette M (Sister of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently visited my sister at Cuttlebrook Care Home, where she has been residing since her diagnosis of vascular dementia. I was pleasantly surprised by the positive changes I noticed in her well-being during my visit. It was evident that she was doing much better under the care of the home. One
of the most notable improvements was in her eating habits. I was glad to see that she was eating better. The staff at Cuttlebrook Care Home seemed to be providing excellent support tailored to her needs, which was reassuring for me as a family member. The atmosphere at the care home was lovely, friendly, and warm. The staff members were not only professional but also kind and caring, creating a positive environment It was evident that they genuinely cared about the well-being of my sister.
Overall, my experience at Cuttlebrook Care Home was extremely positive. I would highly recommend Cuttlebrook Care Home to anyone looking for a caring and supportive environment for their loved ones.
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Review from M F (Wife of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Cuttlebrook Hall looks as good as a five-star hotel. The staff that I did meet and speak to were all very nice. In my honest opinion, I am very disappointed with my husband's two-week respite stay there. He has Alzheimer's and can probably be a bit difficult at times but I feel he was not cared for
as well as he should have been. Rightly or wrongly I assumed all the staff would be trained to deal with and look after people with Alzheimer's/dementia. When he was assessed prior to admission to Cuttlebrook Hall I did inform the assessor of problems he may have. I put name labels on his clothes but he came home in jogging bottoms that were not his. When he went into Cuttlebrook Hall he had two jogging bottoms and one pair of trousers which were not returned with his belongings and his wallet. One of his prescription medicines was not returned and had not been given to him during his stay! It was left to me to return to collect these items.
Reply from Samantha Debenham, Reviews Team at Cuttlebrook Hall
Thank you for your feedback. We are pleased to read your positive comments about our facilities and friendly staff but sorry to hear your husbands stay did not meet your expectations. We would like to…read more
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Review from D T (Wife of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed at Cuttlebrook Hall for 6 weeks of respite. He was extremely well looked after, the staff were lovely to him and his visitors. It is a wonderful clean and homely place to be with lots of activities going on. I would happily send him back there for respite again. I would highly recommend
Cuttlebrook Hall.
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Review from J B (Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very safe here at Cuttlebrook.
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Review from Diane H (Daughter of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities. Beautiful decor. Varied activities and entertainment laid on. I (daughter) recently joined an arts and crafts session along with mum. Staff are caring and always helpful, even checking from time to time how I (daughter) am feeling.
When a particular passion of Mum's was discovered
staff arranged an outing specifically tailored to her, which she really enjoyed. One observation is that laundry sometimes takes a while to be returned but this is a minor point. The only other concern is that the recruitment of care staff keeps pace with the increase in resident numbers.
Reply from Samantha Debenham, Reviews Team at Cuttlebrook Hall
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you and your mum have been enjoying everything Cuttlebrook Hall has to offer. Your feedback about…read more
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Review from Pauline B (Wife of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere at Cuttlebrook Hall is like walking into a hotel, so welcoming and friendly. All the staff are marvelous, they are kind, caring, and supportive and always go about their work with a smile. I had no concerns with leaving my husband in their capable hands for respite care. They made me
so welcome on every visit. The rooms are fantastic, and modern and have amazing facilities. All my family were made very welcome too, and the grandchildren loved to visit and see the staff and residents. Thank you so much to the entire team.
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Review from R B (Son of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the home in March and has settled in well, everyone on the team is fantastic and encourages her to socialise and take part in the many activities, they also make the families feel very welcome. The rooms are lovely and have access to the courtyard and are always kept clean. The coffee
shop area is nice with lots of lovely treats. All in all, I couldn’t have asked for a nicer place for Mum. Well done to the whole team for making it such a warm and happy place.
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Review from Lynn S (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy my mother is staying in this care home and so is my mother. The staff have been very helpful and are looking after my mother very well.
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Review from A D (Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The place is just what I used in my present state of health. The meals are adequate and well-balanced. My room is comfortable and well-organised. All in all, my needs are well-kept.
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Review from Madeleine S (Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like my bedroom. I enjoy the activities.
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Review from J L (Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay has been satisfactory. I have enjoyed my stay here.
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Review from M R (Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I knew from day one of my residence that this was a great community and I would be glad to join it.
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Review from M M (Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the home is very impressive. I have enjoyed my stay. The food is very good. I enjoy the activities.
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Review from Jacky K (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had respite care at Cuttlebrook Hall following a stay in hospital. It was just what she needed. Everyone was so kind and caring and many friendships were made. Mum extended her stay as she was enjoying her time at Cuttlebrrok Hall. She came home fully recuperated and back on her feet!
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Review from C W (Daughter of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cuttlebrook Hall have been excellent at helping my mother settle in, and were extremely helpful when we asked to bring her admission forward. Everyone has been so kind and patient with her and also with us, sensitively recognising that the transition to residential care impacts the whole
family. I’m very reassured by the continued care my mother is receiving, in a safe, supportive and compassionate environment. All staff are always very welcoming and hospitable.
As you would expect with a new building which is not yet at full capacity, the facilities are in perfect condition and the furniture and decoration give a feeling of luxury.
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Review from D F (Resident) assisted by family/friend published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in the care home for 1 week and find nothing wrong, I have dementia.
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Review from J M (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for 1 week the only thing that I would comment on is the single beds feel they could be three-quarters, other than that - food hygiene and staff are very nice.
Reply from Samantha Debenham, Reviews Team at Cuttlebrook Hall
Thank you so much for rating Cuttlebrook Hall 5 stars and your lovely comments about our team, in regard to the size of our beds, we do have a small number of three-quarter beds, the home manager will…read more
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Review from Cathy R (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was staying for 2 weeks of respite care and was very worried and anxious about his stay, having had a previous bad experience in a care home.
All the staff have made this stay a much more positive experience and worked really hard in the first few days where my dad was pretty stubborn and
determined not to like his time there! It ended up with him enjoying a wonderful carol concert and singing his heart out!
Unfortunately, Dad became unwell during his stay and had a trip to hospital, his time was due to finish but he needed to stay a bit longer and the staff went out of their way to sort this for us. Communication between the home and myself was excellent.
The care he received was excellent and he was encouraged to join activities he wouldn't normally have done. The food, surroundings and welcoming atmosphere made it a pleasure to go and visit him.
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Review from Bill R (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the outset, very welcoming, helpful and friendly professional staff.
Whatever your needs are they will try and accommodate.
Professionalism shows because they care about the finer elements of each individual's personal support.
Reply from Hannah Atherley, Reviews Team at Cuttlebrook Hall
Hi Bill, thank you so much for your glowing review, we really appreciate it.
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Review from B B (Friend of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a friend who is a resident. I was very impressed with everything.
Reply from Hannah Atherley, Reviews Team at Cuttlebrook Hall
Hi, thank you very much for taking the time to leave us feedback about your experience. At Cuttlebrook Hall, we set a high standard for ourselves, so we are very pleased to hear that your experience…read more
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Cuttlebrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Cuttlebrook Hall is calculated as follows: ( (639 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 731 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cuttlebrook Hall is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Alana

Alana Corr

Job Title: Home Manager Joined: 2024

I joined Care UK in May 2021 because I love their passion for residents and the training and support staff are provided.


I have management experience in both residential and nursing homes.


As a manager you need to be caring, have a great amount of patience and resilience to any obstacles that come up. It is important to have good communication with your team and show compassion to the people we provide care for.


My favourite part of each day is in the afternoon when everyone is calm and relaxed and I can take time to chat to residents and ask about their day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuttlebrook Hall to verify any information. View our terms and conditions. Cuttlebrook Hall has an Enhanced Service - more info.