Surbitonian Gardens

Seemed much happier, he likes the staff and the home.

Before my friend came here he was having fall support 24 hours, now he can manage most things by himself. The freedom and support he gets from all staff to like a normal and with dignity. We visit every day, he is happy and room and meals always clean tidy, food always good.

Lovely, clean, care home. Staff are all friendly and accommodating.

Lovely room, staff are nice and friendly. I feel well looked after. Very pleased to have my things from home around me.

The care home is a lovely place staffed by warm and very friendly people, who are also very helpful.

Really appreciate the lovely coffee facilities too!

The staff and home are very helpful and compassionate and look after the residents very well.

We are appreciating the coffee area and goodies.

Every time I have visited my nan, the staff have always been lovely and couldn't do more for making us all feel welcome and comfortable.

The building always looked after, the staff seem kind and caring. I love the decorations, making it all look very homely. I appreciate the sofas and tables, to be able to sit down with a coffee and a chat.

We are satisfied with care and nursing care provided. Atmosphere is very friendly and helpful. Food very good.

My father-in-law is a resident here. He has been treated with respect, dignity and care of a very high standard. I'm told the food looks wonderful and there is a nice choice. Now he isn't eating I don't see the meals. I think the room is nice, it's good he can have fresh air, and TV when he is in better health. The bathroom appears well laid out and equipped. I think my mother-in-law, brother-in-law and husband have felt well supported as have I.

The staff at Surbitonian Gardens are all very friendly and caring. They show empathy with all clients. I have found everyone to be very kind always. The food is really varied and well-cooked. Also, the care home is beautifully set out and the furnishings and accessories are of quality, but the care and friendliness is wonderful.

My sisters and I have been very impressed with Surbitonian Gardens, and the care our mother has received. The facilities are first rate and the rooms are comfortable, with spacious communal areas allowing for social mixing and exercise. The staff have taken the trouble to get to know our mother as an individual, and have made her very welcome, tailoring activities to keep her active and help her settle in. Overall, we're very pleased with the service.

My husband has stayed several times for respite care to give me a break, but the review box above only allows me to put in one time. He stayed there for several weeks while recovering from a broken wrist and then broken leg in the earlier part of 2023. In July he went for respite for nearly two weeks, for just over two weeks in September and in December for one week. Many of the staff remembered my husband and greeted him warmly so that was reassuring to me. The staff also encouraged him to take part in daily activities and it was good that the local vicar came once a month and I hope that can be increased as our Christian faith is very important to both of us and my husband sings the hymns lustily. He loves classical music too so any opportunity to hear or see a video of an orchestral concert will always be appreciated. Perhaps small groups of local musicians could come to entertain the residents from time to time. Thank you for your care of him and he's booked in for respite next month!

Surbitonian Gardens is imaginatively arranged into areas which make for a pleasant atmosphere - nowhere is ever crowded. The carers and nurses are all amazing - always lively and interact with the patients and have fun, which is very important for patients with dementia. When I visit, I always find my husband in good spirits. Two amazing ladies in the music and arts and visiting entertainers are lively and create a lot of fun and stimulation. I visit my husband nearly every day, and I am always made welcome.

Most impressed and grateful for the care, attention and respect that my mother receives. The patience of the staff is to be applauded. The activities are varied, enjoyable and appropriate. The staff take great care to get to know the residents, and each one is made to feel special. We are very lucky to have this home.

Accommodation is good and comfortable.

Activities are for all to take part in and are well thought out.

I’d like to say thank you to the staff at Surbitonian Gardens for their kind, attentive, professional care and attention provided to my mum, who has been staying there for four months to date.