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- Hallmark Willingdon Park Manor care home







Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking distance from Hampden Park train station and main bus routes, visiting families and friends are welcome to pop by anytime with the social Waterfront Café, stunning landscaped gardens and Victorian-style orangery to spend time in. With Hallmark All-Inclusive, residents can relax in comfort...
Located in the beautiful Ratton area of Eastbourne, Hallmark Willingdon Park Manor is a spectacular 85-bed luxury care home offering award-winning residential, nursing, dementia care. Within walking distance from Hampden Park train station and main bus routes, visiting families and friends are welcome to pop by anytime with the social Waterfront Café, stunning landscaped gardens and Victorian-style orangery to spend time in. With Hallmark All-Inclusive, residents can relax in comfort and convenience, knowing that every need is covered, right down to a weekly cut and blow-dry, manicure and even a favourite tipple.
Recognising that moving into a new home is a big change, Hallmark’s Relationship-Centred Care places you and your loved ones at the centre of all they do. If daily tasks start to feel more challenging, the in-house Occupational Therapist can support residents to build strength or find alternative ways to help continue living as independently as possible.
The doors of Willingdon Park Manor are always open for visiting friends and families to catch up over a coffee, enjoy a meal together in the Celebrations Room or to take part in one of the many entertaining activities. Pets are also welcome at Willingdon Park Manor where they do all they can to move fluffy friends in with residents.
Introducing The Residences – Senior Living Redefined.
For those looking for a little more independence, Hallmark offer Senior Living Redefined. This is a new approach to how residents can spend the next chapter of their life where independence is second nature and comfort, style, and community come together to create a haven to unwind in. The Residences are designed for those who want to spend their days their way, but always in effortless luxury. Providing beautiful living spaces, top-tier amenities, dedicated concierge, and personalised care for when a little extra assistance is needed.
Care Provided by Hallmark Willingdon Park Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 85 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hallmark Willingdon Park Manor to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Hallmark Willingdon Park Manor for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Andrea Bromley (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (79)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (79)
- Couples/Companion Rooms with ensuite Wet Room (3)
Parking
- Parking available at the home.
Hallmark Willingdon Park Manor Reviews (48)
Hallmark Willingdon Park Manor has a Review Score of 9.9 (9.879) out of 10, based on 33 reviews in the last 2 years.
Over all time Hallmark Willingdon Park Manor has 48 reviews.
The staff at Willingdon Park Manor work hard to ensure residents and their families feel welcome, comfortable and at home. The home offers generous hospitality to families. They are good at fostering a sense of community - my father and I were offered the use of the cinema to enjoy a high-profile...
The staff at Willingdon Park Manor work hard to ensure residents and their families feel welcome, comfortable and at home. The home offers generous hospitality to families. They are good at fostering a sense of community - my father and I were offered the use of the cinema to enjoy a high-profile sporting event! They go out of their way to have on hand favourite branded foods, identify established routines, maintain said routines and offer a friendly face at all times.
Thank you so much for taking the time to review our beautiful home, and for your kind words. Your feedback is invaluable to us, such positive words are a real boost to our team's morale. We will be sure to pass it on to everyone. With our relationship-centred care approach and with your family's...
Thank you so much for taking the time to review our beautiful home, and for your kind words. Your feedback is invaluable to us, such positive words are a real boost to our team's morale. We will be sure to pass it on to everyone. With our relationship-centred care approach and with your family's support, it's important that we do all we can to support someone's routine to continue, whilst in our care. We're delighted that your father is enjoying the caf, cinema and gardens.
Willingdon Park Manor rescued us. Any teething problems are listened to with respect and care and I feel we are part of the team trying to help Dad settle in. No home is perfect but all the team are trying their best to make it so.
Willingdon Park Manor rescued us. Any teething problems are listened to with respect and care and I feel we are part of the team trying to help Dad settle in. No home is perfect but all the team are trying their best to make it so.
Thank you for taking the time to review our beautiful home. We understand what a stressful and emotional time this was for you and your father. With our approach to relationship-centred care and your family's input and support, we have now worked through those initial teething problems and worries....
Thank you for taking the time to review our beautiful home. We understand what a stressful and emotional time this was for you and your father. With our approach to relationship-centred care and your family's input and support, we have now worked through those initial teething problems and worries. It's lovely to see your dad out and about, enjoying the caf and gardens, and spending quality time with you all.
Willingdon Park Manor is decorated and furnished to a very high standard but maintains a homely feel. The bedrooms, the great variety of indoor shared areas and the gardens are...
Willingdon Park Manor is decorated and furnished to a very high standard but maintains a homely feel. The bedrooms, the great variety of indoor shared areas and the gardens are beautiful. The staff team is friendly, welcoming, knowledgeable, passionate about what they do, proud to be part of the team and treat everyone with dignity and respect.
After 20+ years of living alone and being fiercely independent, Mum was a little slow to settle in. They understood this and reassured her and spoke with me to see if together we could find ways to help her adjust. She is now safe, comfortable, well cared for, happy and loving life, having her hair and nails done every week, participating in the activities arranged every day and enjoying the excellent food and varied and imaginative menus.
Willingdon Park Manor and the team are amazing and I cannot recommend this home highly enough.
Thank you so much for taking the time to review our home. Your feedback is invaluable to us, such positive words are a real boost to our teams morale. We will be sure to pass it on to everyone. We know what a stressful, and sometimes upsetting time this can be for both the resident and their...
Thank you so much for taking the time to review our home. Your feedback is invaluable to us, such positive words are a real boost to our teams morale. We will be sure to pass it on to everyone. We know what a stressful, and sometimes upsetting time this can be for both the resident and their families. With our approach to relationship-centred care and your support, we are thrilled to see the difference in your mum already. Making friends and participating in activities, and as you have said; loving life!
The care given to Mum is great.
The experience so far has been outstanding. Staff are all very friendly and nothing is too much trouble.
I...
The care given to Mum is great.
The experience so far has been outstanding. Staff are all very friendly and nothing is too much trouble.
I would recommend this home to anyone.
Thank you so much for taking the time to review our home. Your feedback and kind words are invaluable to our team, we will ensure that they are passed on. It's been wonderful watching your mum build new friendships and participate in activities. Knowing what a huge move this was for her, we are delighted at how well she has settled. Thank you.
The care, facilities, accommodation and staff are all excellent. The staff were very understanding during the admission process, and whilst my mum has only been at the home for a month or so, the care provided has been excellent, with a wide range of social activities.
The care, facilities, accommodation and staff are all excellent. The staff were very understanding during the admission process, and whilst my mum has only been at the home for a month or so, the care provided has been excellent, with a wide range of social activities.
Thank you so much for taking the time to review our home. Your kind words are a real boost to our team's morale, we will be sure to pass them on to everyone. It's wonderful to see your mum establishing new friendships and participating in daily activities. Her weekly trip to the salon, to have her hair and nails done, never goes unnoticed. Many thanks once again.
Staff have been extremely welcoming and the transition of Mum moving in has been very smooth. There are so many different areas to explore and activities for Mum to get involved with, she seems so happy there.
Staff have been extremely welcoming and the transition of Mum moving in has been very smooth. There are so many different areas to explore and activities for Mum to get involved with, she seems so happy there.
Thank you so much for taking the time to share your five-star review. We really value feedback, as it motivates us to continue delivering high-quality care and exceptional service to all our residents as they join our family. We are thrilled that your mum is settling and making new friends and...
Thank you so much for taking the time to share your five-star review. We really value feedback, as it motivates us to continue delivering high-quality care and exceptional service to all our residents as they join our family. We are thrilled that your mum is settling and making new friends and making the most of the activities and space that we offer. Your kind words serve as a testament to the dedication and hard work of our team, who strive to provide the best possible care to everyone. We will make sure to share your feedback with our team members, as it will undoubtedly inspire and motivate them to maintain the highest standards of care. Thank you. Emma Jennings, emma.jennings@hallmarkcarehomes.co.uk Customer Relationship Manager
I have found all aspects of the home and staff excellent, both in terms of flexibility in accommodating my mums admission and her subsequent care and wellbeing. Our overall experience thus far has been outstanding. All the staff are very friendly and nothing seems too much trouble for the...
I have found all aspects of the home and staff excellent, both in terms of flexibility in accommodating my mums admission and her subsequent care and wellbeing. Our overall experience thus far has been outstanding. All the staff are very friendly and nothing seems too much trouble for the residents, family and friends etc. I would not hesitate to recommend this home to anyone.
Thank you so much for taking the time to share your five-star review of your recent experience with us. We are delighted to hear that it has been a positive one. We really value feedback, as it motivates us to continue delivering high-quality care and exceptional service to all our residents as...
Thank you so much for taking the time to share your five-star review of your recent experience with us. We are delighted to hear that it has been a positive one. We really value feedback, as it motivates us to continue delivering high-quality care and exceptional service to all our residents as they join our family. We are thrilled that your mum is settling and making new friends and is being well cared for. Your kind words serve as a testament to the dedication and hard work of our team, who strive to provide the best possible care to everyone. We will make sure to share your feedback with our team members, as it will undoubtedly inspire and motivate them to maintain the highest standards of care. Thank you. Emma Jennings emma.jennings@hallmarkcarehomes.co.uk Customer Relationship Manager
My brother is the first resident of Willingdon Park Manor which is a newly built and recently opened care home. On arrival, he was warmly welcomed and soon settled into a friendly and caring environment. It was a big lifestyle change for him and he was greatly helped to adjust by the support of the...
My brother is the first resident of Willingdon Park Manor which is a newly built and recently opened care home. On arrival, he was warmly welcomed and soon settled into a friendly and caring environment. It was a big lifestyle change for him and he was greatly helped to adjust by the support of the first-class staff. The standard of the facilities at the home are excellent, with good rooms, good food and great care and he will be very happy there.
Thank you so much for taking the time to share your five-star review of your recent experience with us. We are thrilled to hear that the first resident moving into our beautiful home, had a positive and experience. Feedback is incredibly valuable to us, as it motivates us to continue delivering...
Thank you so much for taking the time to share your five-star review of your recent experience with us. We are thrilled to hear that the first resident moving into our beautiful home, had a positive and experience. Feedback is incredibly valuable to us, as it motivates us to continue delivering high-quality care and exceptional service to all our residents as they join our family. We are delighted to know your brother is being well-cared for and that our team met your expectations in providing a safe, comfortable, and compassionate environment is our top priority, and we are pleased to hear that we were able to make a positive impact on his journey. Your kind words serve as a testament to the dedication and hard work of our team, who strive to provide the best possible care to everyone We will make sure to share your feedback with our team members, as it will undoubtedly inspire and motivate them to maintain the highest standards of care. Thank you
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 05 October 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Willingdon Park Manor.
There are no upcoming events for Hallmark Willingdon Park Manor.
Awards / Recognitions (21)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Willingdon Park Manor.
Meet the Team (2)

I am incredibly proud to be the General Manager for Hallmark Care Homes’ amazing new home, Willingdon Park Manor.
I have worked within Health and...
I am incredibly proud to be the General Manager for Hallmark Care Homes’ amazing new home, Willingdon Park Manor.
I have worked within Health and Social Care and Education for most of my adult life. I have always been dedicated to supporting teams to feel valued, empowered, and equipped to provide exceptional care, ultimately ensuring that every person in our care lives a fulfilling and happy life.
Seeing a simple smile, friendship, trust, and empathetic kindness to residents, their families, and each other makes every day a special one to be part of.

I have worked as a Customer Relationship Manager in the Care Sector for the past 11 years, and I couldn’t think of a job that I would rather be...
I have worked as a Customer Relationship Manager in the Care Sector for the past 11 years, and I couldn’t think of a job that I would rather be doing. I am delighted to be the Customer Relationship Manager of Willingdon Park Manor, Hallmark’s newest home.
My role is to be that guide for those looking at care settings, help with any questions; building that relationship along the way. So if a decision is made to move into our lovely home, it will be smooth and welcoming. It can be a stressful time for all concerned, and if I can be that sounding board to ease their worries, then part of my job is done.
I look forward to welcoming you to our beautiful home and showing you our amazing facilities.
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