Wilmslow Manor Care Home

I am very grateful to the team there and have absolutely no hesitation in recommending Wilmslow Manor to anyone considering a care home for their loved one - it is so much more than a care home!

I really enjoy visiting my Grandma. She's always happy and you can see how well she's looked after. The staff are lovely and to see how everyone interacts with each other always makes it feel like a big happy family get-together.

Wilmslow Manor has been exceptional at seeking to understand Mum. The staff have observed and then come to me for clarity and understanding rather than assumption which means Mum gets treated with dignity and respect while getting all of her needs as well and have encouraged me to rest while they take care of Mum. Trust usually takes longer though with Wilmslow Manor I have complete trust and faith.

Wilmslow Manor turned out to be the best place for Dad. The staff were always attentive, kind, caring, and professional. They went above and beyond to ensure his comfort and well-being. Dad had a particular fondness for the Head of Care and the Team Leader who were instrumental in helping him to settle in and his continued happiness there. We noticed an improvement after a very short time, Dad really perked up and was happier there than he had been in his own home. The fact that the staff turnover is relatively low was an important factor for Dad as he had dementia. It was also reassuring for us to know that Dad had people around him whom he liked and who cared about him. We are incredibly grateful for the outstanding care that Dad received. Dad was in Wilmslow Manor for 18 months until he passed away peacefully at home. The staff supported us during this difficult time as well as Dad and we are very grateful for their kindness.

Wilmslow Manor - thank you so much. You are the best!

Lovely care home, the staff are amazing, reception area is spotless. Overall very clean and professional care home. 10 out of 10 from me.

Both my father and stepmother have spent prolonged periods of time in Wilmslow Manor Care Centre. I cannot praise the staff at this care home enough. The care and attention paid to the residents is exemplary and nothing is too much trouble. Residents are treated with respect and dignity and any medical issues have been addressed promptly and professionally. I feel very reassured to know that my father is in very capable hands and that he is so well cared for. All areas of the home are immaculately clean (reception area, bedrooms, dining rooms and lounges) and the grounds are well-maintained. In addition, the home has a calm and relaxing atmosphere which I believe contributes to the well-being of residents and their families. Thank you for everything that you do!

I regularly visit my grandmother, I am always warmly welcomed by friendly staff members who are always quick to direct me to where my grandmother is. She is always very happy and is clearly being very well looked after, all staff members know her by name and know about her likes and dislikes, this is a massive positive for myself and my family knowing all staff members are fully aware not only of my grandmothers needs but also what she does and doesn’t like. I cannot speak highly enough of the staff and in particular, the manager they go above and beyond to see that all my grandmother's needs are met and she is cared for to an exceptionally high standard, I’d give 6 stars if I could, thank you so much to each and every member of staff for taking such good care of my grandmother

We visited the care centre to see our relative. We were immediately welcomed by the staff and directed to our relative who was drinking tea in the lounge. She looked settled and happy and very clean and tidy. We sat on the veranda and were given refreshments whilst we spent time together. We had dinner together which was 3 courses and felt like a restaurant experience. Staff were so kind and attentive towards our relative and the other residents- their care needs first. It was a happy, calm environment. Thank you.

Wilmslow Manor is an amazing place. Just what my dad needed to recover. The staff (all staff) were so caring, lovely and just amazing. Nothing was ever too much trouble for them. The whole manor was spotless too, we are very grateful to you all and for everything you did for us all.

Staff are very good and friendly but I feel that you seem to be running slightly under staffed! I definitely would recommend Wilmslow Manor as an excellent place to place people in care.

Both my grandad and grandma are residents at Wilmslow Manor; they both have had such a positive experience. The onside team are wonderful, and nothing is too much trouble. Both Grandad and Grandma are extremely settled and content. Each and every member of staff has gone above and beyond to make them feel at home; everyone is so caring and compassionate. It is without a shadow of a doubt, the staff that have put them both at ease and made them feel so content during the most difficult times. I don't feel the words thank you are anywhere near enough to express how grateful I am to all the staff at Wilmslow Manor. They have all been wonderful.

Quality of care is a must for the most treasured people in your lives and that is what you expect. At Wilmslow Manor Care Centre every person, from the reception staff to the team of carers, chefs, nurses, cleaners and to be honest anyone you speak with shows total respect for both your loved ones and those relatives or friends visiting. You are given plenty of time to talk with professionals over your concerns and you are given support and advice to help. Your loved ones are treated with complete respect.

Great place and has great staff. Thanks for looking after my father so well. Thank you.

The team welcomed my Dad and given him a safe and comfortable place to live.

When the time came to pass on his care to people who are trained in his needs, the staff took control and knew exactly how to continue provide for him.

His dignity is respected and that goes a great way in putting the family's mind at ease.

My friend feels very settled and happy here. The centre is very tastefully decorated and provides comfort along with first-class care.

Mum moved to Wilmslow Manor Care Centre just over 6 weeks ago. She has settled in well. The accommodation is clean and comfortable. Mum enjoys the food, the staff are all caring, patient and polite. Everything seems to be well-run and efficient.

Very user-friendly admission procedure, assessment and admin - done at a personal level. Extremely nice helpful team, wanting to help. My mother is here for respite care and whatever could be done in the circumstances has been.

We chose Wilmslow Manor Care Centre for my mum after she had done 2 weeks of respite care there - we didn’t need to look anywhere else after that, as we knew this was the place for mum. The staff have been excellent. They are caring, as you’d expect, but they go further than this, you can see they have a vested interest in mum’s happiness and well-being, and also in my family. You really feel part of the home when you visit, and can just slot into whatever they are doing. The ambience of the home is lovely, it feels calm and welcoming (with a hot drink and biscuit always offered!). Nothing ever seems too much effort for the staff, and I know mum is in safe hands. She looks well, enjoys her food, and seeing her smile makes me know we made the right decision in choosing the home. It’s a difficult time making the transition, but the home made it as simple and straightforward as they possibly could, and could not have been more supportive. Thank you to the whole team at Wilmslow Manor - you are amazing!

My father needed respite care following a big operation in February. Wilmslow Manor Care Centre proved to be the perfect place to help him recover and get stronger. The nurses and carers looked after him very well and the chef ensured he was provided with lovely gluten-free meals. I must also say thank you to the manager and administration staff who ensured the transfer from the hospital went ahead without any problems.