Wilmslow Manor Care Home

I live in the Outer Hebrides. I travel down to spend time with Mum as often as possible. I receive updates on a regular basis, and contact the home regularly to speak with nursing staff and Mum. I couldn't wish for a more caring and supportive staff looking after her. When I visit, Mum is always dressed well, hair neat, nails painted, has everything she requires to hand, and staff are attentive. Staff know me when I visit and always chat. I am always updated with medication changes and how Mum is. Staff are accommodating, especially if I have a meal with Mum, making every effort to make it special, as are birthdays, Christmas, and important calendar events. Home is clean and fresh, meals good, coffee always available, really cannot fault. Even the lovely carer bringing coffee, remembering what I like, two months on. 10 out of 10.

My sister and I were searching for a care home for mum when her dementia deteriorated and we were worried for her safety at home. After visiting several others we immediately felt on our first visit this home was wonderful. All the staff are friendly, engaging and seem happy doing their job. We are allowed to visit at any time and are always welcomed. It was never going to be easy to settle Mum as it wasn't her wish to leave her home but the staff have done everything possible to make the transition as easy for us as they can. There are a large range of activities arranged which are available to all residents, although our Mum doesn't get involved too often they keep trying to engage her. The staff very quickly understood her personality and do their best to accommodate her needs. The best thing for us is that we know Mum gets her medications, she is cared for 24 hours a day and we can be happy knowing how well looked after she is.

I am always impressed by the level of care my mum receives at Wilmslow Manor, having been a resident for over a year now. The staff are always very friendly, caring and engaging with the residents and relatives, with a range of activities offered for the residents. We had our Christmas day lunch with my Mum at the home, and thoroughly enjoyed it with the staff making us feel very welcome. The home is always spotless, with lovely surroundings making it very comfortable and inviting for residents and visitors. My mum also enjoys having her hair done by the visiting hairdresser, and the staff often paint her nails.

Cannot fault the care Dad has received since coming to live at Wilmslow Manor. The most important aspect for us is that he is happy, and he undoubtedly is. He has made friends and this is because everyone is really encouraged to mix together. Two staff members in particular have helped to ensure that Dad is happy, they are outstanding. Also a big thank you to the manager. The process of Dad entering the place was so efficient and he really makes sure that we are kept in touch with all that is going on with Dad's care. Having been round other homes, I have not found any which even touches Wilmslow Manor.

Feel my mother is cared for by excellent staff. Great improvement since the current management team took over. Can feel a real difference when I visit. The whole team from reception to the carers always make me welcome and are very caring for my mother.

As I live overseas, this was the first time I have been able to visit my mother. My sister and brother are still local and are always visiting Mum. I found all the staff friendly, attentive, and great with the residents. They have plenty of activities to keep the residents active, and stimulated, which in my Mum's case is extremely important. We had a fun time visiting, my mum was happy and I felt very comfortable leaving her in their care.

The standard of care at Wilmslow Manor is exemplary. She is being looked after so beautifully. The staff are kind, caring, considerate and polite. We really feel that our mum is in the best place for her needs.

I hope it won't happen yet (fingers crossed), but I would be very happy to go into to a home such as Wilmslow Manor.

I can't say enough about the care my mum receives from the amazing staff at Wilmslow Manor, they put on events of which everyone is invited and are just fantastic for all the residents. My mum's face lights up which in turn lights my face up. Just brilliant. Every day!

Outstanding facility, all staff and management are an friendly and helpful and go above and beyond to support the residents and their families. I would highly recommend Wilmslow Manor Care Centre to anyone.

An outstanding care home in every respect. The facilities, programme and especially the staff are absolutely first class. The decision to place relatives in a care facility is not easy but the whole experience at Wilmslow Manor Care Centre made things so much easier.

All of the staff from carers to hospitality to management were amazing at Wilmslow Manor Care Centre, from the moment my grandad arrived everyone made him feel welcome, safe and treated him with the utmost respect. They would always keep me and my family up to date and were always on hand to answer any queries we had. We are forever grateful to everyone at Wilmslow Manor Care Centre for giving my grandad the dignity and quality of life he deserved.

I have been visiting my friend since she moved into the home two years ago and have always been impressed with the staff who always make me feel welcome. The standard of cleanliness is excellent and the lounge and dining room are beautifully decorated and furnished but I think the bedrooms are rather dowdy and poorly lit. Overall, I think it is a lovely care home and I have visited several over the years.

My friend recently stayed at this wonderful care home, it's beautifully designed but most of all my friend's care was second to none. What a brilliant job you all do. I would highly recommend this home to anyone.

Spotlessly clean, they can't do enough for you. And all the team members are permanent staff so they don't rely on agency. That means my parents can build up a familiarity and feel comfortable. Cannot recommend them highly enough.

Very good facilities with excellent, caring staff looking after my father for 2 years since the home opened.

My grandad is a resident there when I've been to visit it is clean and tidy the residents always look happy and content the staff there are amazing. My grandad is very happy within the care home and has taken a shining to a particular staff member, he speaks highly of her which brings the family comfort I have personally spoken to her myself and seen how she is with my grandad and I can see how he has become fond of her she goes above and beyond.

My gran stayed at Wilmslow Manor for a short period of time whilst awaiting further assessment where she could be discharged back home. Her anxieties of moving into a care setting were very high, however, staff and the atmosphere at Wilmslow Manor reassured her almost instantly and she enjoyed her stay very much. The care my gran received was second to none and she was treated with the utmost dignity and respect which certainly made it easier for us as a family to leave her. I would like to say a special thank you to the care manager who was a very big support for me and the family and answered many worries and queries we had about Nan and her stay, she had such a caring nature and so much compassion which did not go unnoticed. Highly recommend this home to anybody looking to provide care for a loved one.

My granny was at this home for further assessment before being discharged home, all the staff were absolutely wonderful, they kept us up to date with all the different steps and took great care of her.

Fantastic place with fantastic staff - everyone says hello, (even when your parents are on a different floor.) You have to turn down the number of offers of a drink and if the staff can get you to join in an activity they will. A very well-run place where the staff smile!