These prices are only a guideline, please contact Greensand House Care Home - Avery Healthcare to find out the exact price for your requirements.
Greensand House Care Home - Avery Healthcare has a Review Score of 9.8 (9.765) out of 10, based on 27 reviews in the last 2 years. Over all time Greensand House Care Home - Avery Healthcare has 43 reviews.
Review from Jeremy S (Husband of Resident) published on 6 February 2023
Submitted via Postal Card •
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Reply from Rachel Aran, Marketing Administrator at Greensand House Care Home - Avery Healthcare
Thank you for taking the time to review Greensands House Care Home in Redhill and for your amazing 5-star rating. It was a true pleasure to care for your wife on her short respite stay with us. It is also pleasing to hear that the variety of meals available daily and the choice of activities provided by our talented well-being team are so well received. We would be happy to welcome her back at any time should the need arise. Your feedback is much appreciated. Best wishes, Rachel.
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Review from Victoria R (Daughter of Resident) published on 26 January 2023
Submitted via Website •
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Reply from Rachel Aran, Marketing Administrator at Greensand House Care Home - Avery Healthcare
Thank you for taking the time to review Greensand House in Redhill and for your amazing 5-star rating. We are delighted to hear that your mother enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. We would be happy to welcome her back at any time should the need arise. Best wishes, Rachel.
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Review from Barbara F (Niece of Resident) published on 9 January 2023
Submitted via Website •
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Reply from Rachel Aran, Marketing Administrator at Greensand House Care Home - Avery Healthcare
Thank you for taking the time to review Greensand House Care Home in Redhill. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a pleasure to have your aunt living with us in the loving care community that we create, giving you and your family peace of mind. It is also pleasing to hear that the variety of tasty meals provided daily by our talented culinary team is so well received. We look forward to seeing you on your next visit. Best wishes, Rachel.
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The Review Score of 9.8 (9.765) out of 10 for Greensand House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.765 for Greensand House Care Home - Avery Healthcare is calculated as follows: ( (240 Excellents x 5) + (67 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 310 Ratings = 4.765
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Greensand House Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Deputy Manager
Joined: 2023
My name is Hannah and I am the Deputy Manager and in-house trainer here at Greensand House.
I have been in the care sector for 10 years now and have loved every minute of it. I believe having compassion and empathy is very important within my job role. I started working with Avery in 2023 and have felt so proud to work with my team at Greensand House. As the Residential Care Manager, I ensure that all care staff are supported within their roles whilst ensuring our residents are receiving high-quality care. I also work very closely with the Team Leaders and assist with all aspects of the care sector including care plans, medication management, reviews, audits and much more. As the in-house trainer, I ensure all staff are fully trained with up-to-date information and knowledge to carry out their job roles effectively.
Job Title: Head Chef
Joined: 2022
My name is Boudjemaa Ould-Ameur and I am the Head Chef at Greensand House Care Home.
With over 30 years of experience in the catering industry, I decided to move into the care sector with the opening of Greensand House in 2022. Having previously worked in various positions in London and Surrey, including Junior Sous Chef at the Dorchester Hotel, Second Chef at Rolls-Royce Headquarters, and Head Chef at a number of restaurants and gastro pubs, I knew I would enjoy cooking in the care industry.
At Greensand House I am dedicated to providing the best quality catering, and enjoy tailoring my menus to the tastes and requirements of all our Greensand residents. Drawing on my previous experience as a dietary and nutrition chef at St Mary’s Hospital in Paddington and Charring Cross Hospital in Hammersmith, I create nutritious meals presented to the highest quality.
You won’t just find me in the kitchen though, one of my favourite aspects of my role is the interaction with all our residents and making them smile. I look forward to welcoming (and feeding!) many more residents at Greensand House.
Job Title: Head Housekeeper
Joined: 2022
Hello, my name is Steve, I am the Head Housekeeper at Greensand House in Redhill.
I have been the Head Housekeeper at Greensand House since August 2022 and previously worked as an assistant housekeeper in a care home environment so have gained valuable knowledge over the last 7 years.
We have a fantastic housekeeping team with many years of experience, not only in Housekeeping but also care. They are a proactive, fun team and have already received much praise for their work.
On a personal note, I absolutely love working at Greensand and having daily interactions with the residents is what I really enjoy. I have three children and a crazy French bulldog called Rocco so when I’m not at work I’m always kept busy.
Greensand House is a beautiful new home with a friendly, caring, and supportive team throughout.
Job Title: Head of Recreation and Leisure
Joined: 2024
My name is Marina. I am the Head of Recreation and Leisure at Greensand House. I have worked in Nursing/Care Homes since 2007. I worked for big, well-known companies and small homes. Before starting at Greensand House, I was the leading Lifestyle coordinator in a dementia-specialised care home for two years.
I gained experience and knowledge in the care sector by working in different departments and I have completed my NVQ qualification with City & Guilds and special dementia-related courses. I am passionate about providing activities that benefit the well-being of our residents, ensuring that meaningful, enjoyable, engaging and stimulating activities are planned and implemented in the Home for all residents.
The focus of my work is to put the happiness, comfort, and safety of our residents first. I am committed to delivering and creating a wide range of activities to suit each person’s abilities, from physical to mental stimulating games, ensuring the best quality of life for all our residents. Seeing residents smile, laugh and enjoy the life in the home makes my day!
Job Title: Maintenance Operative
Joined: 2022
My name is Davide Borges and I am the Maintenance Operative at Greensand House Care Home.
I have been working at Greensand House since August 2022. I love my role, as no two days are the same! One minute l am an electrician, then next a plumber, then a painter & decorator apart of all other things l do!
An important part of my role is the very good relationship I have with the residents, relatives and the staff. I also enjoy driving the minibus and taking the residents on a trip, so they can enjoy all the beautiful places we have around.
Job Title: Client Liaison Manager
Joined: 2023
Hi there, my name is Shannon.
I am the Client Liaison Manager at Greensand House.
I will be here to meet and greet you and help with any enquiries you may have. Helping families and their loved ones with their journeys, looking into care.
I have been at this beautiful home since November 2023, and I am very proud to work here with my wonderful team, providing the best quality of care. I come from a care background, both personally and professionally, and it is most rewarding.
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