Signature at Caversham

2 Willow View, Caversham, Reading RG4 6LB
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9.8 62 Reviews
  • Signature at Caversham, Reading
Signature at Caversham is a luxury care home that has been purpose-built to assist residents' care at every level. The home features 50 apartments for Assisted Living and 36 apartments for Dementia residents, designed using the Gold Standard Framework from Stirling University.

With a range of communal facilities such as a bar, café, cinema and beauty salon, Signature at Caversham offers a perfect mix of lifestyle and care. A weekly calendar of activities includes visiting entertainers, group activities and trips out.

Please do book a visit for your own personal tour and see what they are able to offer.

Care Provided by Signature at Caversham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £2250

These prices are only a guideline, please contact Signature at Caversham to find out the exact price for your requirements.

Contact Signature at Caversham to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Signature at Caversham to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Laura Hulett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Visiting

  • Visitors welcome at all times, and offer a range of communal areas where residents and families can meet up.

Parking

  • Parking for residents and visitors is available on site

9.8

Signature at Caversham has a Review Score of 9.8 (9.776) out of 10, based on 33 reviews in the last 2 years.
Over all time Signature at Caversham has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Signature at Caversham
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  • 9
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Total of 62, showing 21-40
Review from Gareth A (Son of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult time caring for my mother at home with progressive Dementia with care visits during the day but unfortunately, after a fall at home she was admitted to the hospital and I knew I had to increase her care. The staff at The Signature Care home in Caversham were absolutely fantastic,
in giving reassurance to me and my mother that she would be looked after and we haven't been disappointed. Thank you for the kindness and social interaction she needs.
Reply from Maria Reed, Admin at Signature at Caversham
Thank you for taking the time to review our home and for your kind words. I will pass these on to our team. Your mum enjoys our facilities and participates in many of our activities, whether weekly…read more
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Review from Jan D (Daughter of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Signature in December 2023 after a hospital stay. We had initially planned for it to be a respite stay but it was clear that he could no longer live independently. Signature at Caversham is the most wonderful place. The facilities, food and entertainment are superb. The staff are
warm, caring, and positive and work incredibly hard. Nothing has been too much trouble for the team and my Father has had the most wonderful care. Sadly after an accident my father needed end-of-life care and the team at Signature offered to provide this so that he did not have to stay in hospital. I am overwhelmed at how wonderfully my Father was cared for in his final days and also how well I was looked after with every from the managers, carers, nurses, cleaners, physio, reception, and chef checking I was OK and if I needed anything. I cannot recommend Signature highly enough and will be forever grateful for the care that my lovely father had in recent months and during his final days.
Reply from Karen Fleming, CLM at Signature at Caversham
Thank you so much for your kind words, your dad was an integral part of our family and was always smiling and joking, your dad had a wicked sense of humour and made us belly laugh, he was popular with…read more
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Review from J W (Respite Resident) assisted by family/friend published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care, service and attention I received from the moment I arrived at Signature Caversham to the moment I left. Professional but kind and attentive staff. The physio was superb, I was shown exercises that helped me to walk again following my knee replacement operation. The facilities
are excellent and I made use of the hair salon, I was even allowed to have my own hairdresser in. I 100% recommend.
Reply from Maria Reed, Admin at Signature at Caversham
Thank you for taking the time to review your recent stay with us. Accessing services for residents to support their needs, whether for a respite period or longer term, is essential to us, and we're…read more
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Review from Gwen H (Friend of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first went to Signature to visit my oldest and dearest friend I was struck by how lucky to be able to end your days in the best of the best of care homes. I know it was brand new and my father was in a brand new place but it was cold and uncaring. The staff at Signature really care and makes
everyone feel special with their napkins, flowers on the table and drinks on tap. It's always spotless and I just hope you all keep it up as it's one great place.
Reply from Karen Fleming, CLM at Signature at Caversham
Thank you so much for your kind words; we really do pride ourselves on the care and support we offer to our residents their families and friends. All of our team members take great pride in the home,…read more
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Review from Caroline G (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident since December 2023 on the dementia wing. She is treated and looked after with love, respect, care, compassion and empathy. All the staff are absolutely amazing to not only my beloved mum but me also. Going through this dementia journey with my mum has been the hardest thing
ever but it's a real family atmosphere at Signature Caversham and you feel incredibly supported by the team.
The activities on offer to the resdent are amazing, there is always something to do and me and Mum sometimes do these together so I am making some cherished memories from doing these. The food is five-star as is the decor in the nursing home I cannot recommend Signature at Caversham enough and I wouldn'y want Mum anywhere else.
Reply from Maria Reed, Client Liaison Coordinator at Signature at Caversham
Thank you for reviewing our home and community at Signature Caversham. It's lovely to read that you feel our family values and that you and Mum enjoy making many memories together here. We work…read more
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Review from Ian C (Son of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really friendly and welcoming. Staff can't do enough to support my father and make him feel at home. Really nice environment and always someone on hand to answer a question or lend a hand. Really happy we choose Signature.
Reply from Karen Fleming, CLM at Signature at Caversham
Thank you for taking the time to do a review, this really does help care seekers with their decision-making when looking for care for a loved one. It is lovely having your dad with us now, as I know…read more
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Review from Caroline F (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy
loves the decor of the place and she has been able to join in activities that he wouldn't have been at home.
Reply from Sandeep Gourlay, Home Manager at Signature at Caversham
We are thrilled with your positive experience and glad your father has settled in so well to Signature at Caversham. We take great pride in delivering high-quality care and providing facilities to our…read more
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Review from Brian C (Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have worked in care homes and this compared very favourable to them. (P.S. I was a carpenter and I helped prepare the homes for residents.)
Reply from Reviews Team, Reviews Team at Signature at Caversham
Thank you for taking the time to write a review, I am sure you have had a very exciting career and seen a lot of changes throughout that time. We are so glad to hear of your positive experience and…read more
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Review from Eleanor C (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently staying with this excellent home and she, I and her son-in-law are beyond impressed and delighted with the care she is receiving, the facilities, the food and surroundings but above all the exceptional kindness and patience with which we are all received and treated - as a relative
it can be a stressful time, and the manageress, receptionists, clinical manager and staff have made every effort to welcome us and to cater to my mother's rather complicated needs and physical situation. The premises are luxurious like a cruise ship, the atmosphere happy and friendly, lots going on to include and entertain everyone, creature comforts amply supplied and personal needs carefully looked after. Can't praise everyone involved highly enough.
Reply from Karen Fleming, Reviews Team at Signature at Caversham
Thank you so much for your kind words, I will pass them on to the entire team. Your mum has come on leaps and bounds since she first arrived at our home, I know this was a difficult decision for you…read more
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Review from Becky P (Private Carer of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely, welcoming home. Everyone seems so happy and friendly. The home is exceptionally clean and smells lovely.
The welcome from the front desk is amazing and sets the scene of the home from the outset. I would heartily recommend this lovely home.
Reply from Karen Fleming, Reviews Team at Signature at Caversham
Thank you for taking the time to complete your review, we are pleased that you enjoy visiting us here. We are very proud of our home and want everyone who comes here to feel the same.
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Review from T R (Respite Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant, relaxing stay.
Made to feel comfortable.
Staff kind and considerate.
General manager takes an interest in good day-to-day functioning.
Food is top-rate; the chef deserves commendation.
All creature comforts are well provided for.
Every effort was made to provide activities and
outside visits.
Reply from Jen Walker, Reviews Team at Signature at Caversham
Thank you for your review. The team here at Signature at Caversham would first like to thank you for your kind words. As a team, we strive to work closely with our residents to provide the very best…read more
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Review from I N (Respite Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at Signature was very pleasant. The staff were all very pleasant, helpful and the food on the whole was very good. Service in the dining room is very good, the only refreshment I would make is in relation to the bedrooms, an additional chair would be good for visitors. Coat hangers and a welcome
gesture of toiletries would be nice. On the whole, very good.
Reply from Jen Walker, Reviews Team at Signature at Caversham
Thank you for your kind words. We believe we have a fantastic team here at Signature at Caversham, and every member of our team appreciates your recognition of this. By having a whole home approach…read more
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Review from Carolyn G (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad that I found Signature Caversham. My Dad moved in during October and is very happy there. The environment is beautiful, the staff are all so friendly and caring, nothing is too much trouble. I cannot praise everybody and everything highly enough.
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Review from Nigel B (Power of Attorney of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcome by Jayson to an amazingly clean and superbly run and designed care home. The facilities and decor are nicely done, to a high quality: including a cinema, pub and various lounges. The care plan was comprehensive, honest and openly shared. The lunch we had was tasty and filling. Daily
activities are varied and plentiful, including trips out in the minibus. Mind you, facilities like this do come at a cost, but you get what you pay for.
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Review from Peter G (Power of Attorney of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We searched long and hard to find a placement for our elderly relation. The home has been purpose built and attention to detail has been key! We had a review today and we are pleased to say that our relation has settled in very well and is extremely happy. The care, food, entertainment and social interaction
is super. We are very happy and recommend Signature Caversham.
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Review from Virginia H (Wife of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my husband during his short stay was beyond exceptional.
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Review from Andrew H (Son of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 101 and has mixed dementia. The care, food and activities she has enjoyed since moving into Signature at Caversham have been exemplary and even her advanced age has given her a much-improved quality of life.
Reply from Karen Fleming, Reviews Team at Signature at Caversham
Thank you so much for your kind words, we are so pleased that your mum has settled in well here at Signature at Caversham, It's lovely to see her smiling face and enjoying life again.
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Review from J C (Wife of Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came for respite in the dementia unit, whilst I moved our family home. I chose Signature at Caversham for its homely environment and smaller, more personal connection with its residents. My husband settled in well and enjoyed the reassurance of a family-type unit and the opportunity to participate
in numerous activities of his choice.
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Review from Anne S (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care
from the staff has been fantastic. She gets up everyday and joins in all the activities offered. Her room is so lovely, having the little kitchenette area allows her to make her own cups of tea and snacks, giving her an element of independence. Whenever Mum has been slightly unwell, the nursing care has been amazing. I cannot recommend it enough. We believe that Signature has given her a new lease of life.
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Review from Graham H (Partner of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear partner, at fifty-four, has advanced Alzheimer's and has had issues at other care homes with aggression but since she's been here, no problems at all. The staff and management are super helpful and really care and I can see that on Celia's face as she smiles so much more now. The home itself
is so modern and clean and her room is immaculate, there are many activities for her to do do and the food is top notch. Ten out of ten all round for the care and dignity that she receives - so many thanks.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Signature at Caversham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Signature at Caversham is calculated as follows: ( (321 Excellents x 5) + (51 Goods x 4) + (16 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 389 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Caversham is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (8)

Laura

Laura Hullett

Job Title: General Manager Joined: 2021

My career in care started in 2009 after graduating from University with a Psychology degree, and I have been a Manager of residential and nursing homes since 2013. I am passionate about enabling residents to continue to live their lives as they did in their own homes. I also love being involved in the day-to-day running of a home, working alongside the team and getting to know our residents and their loved ones. I joined Signature in March 2021, attracted to the ethos of care and how our residents are encouraged to maintain the lifestyle they wish to lead. We have a real focus on resident wellbeing, with each resident enjoying a personalised level of care within a beautiful, well-kept home.

Sandeep

Sandeep Nandhra-Gourlay

Job Title: Client Liaison Manager

I am the first point of contact for both seniors and their loved ones enquiring about care options. I am proud to invite people to take a tour of our community and make sure they leave with all the relevant information, having experienced Signature in action. The most rewarding aspect is supporting both the residents and their loved ones by being able to guide and counsel them on what can be an emotional experience. I feel privileged to help in the journey towards making the decision to join our community, and then seeing new residents flourish and make new friends is the ultimate reward.

Maria

Maria Reed

Job Title: Client Liaison Coordinator Joined: 2023

I started at Signature Caversham as a Receptionist in 2023, and I’m thrilled to say that I became the Client Liaison Coordinator in 2024. My background is in the early years sector, most of which I worked as a day nursery manager. I decided to switch careers in 2018 and spent eight wonderful years at Weight Watchers before applying to Signature. In my current role, I’m privileged to support individuals and their loved ones from their first interaction with our home and throughout their journey with us. I’m deeply passionate about making this part of their journey the best possible, driven by my empathy and care for the families I work with.

Marius

Marius Chelaru

Job Title: Dementia Care Manager

I have been working in the care industry for over 10 years and love supporting people to make the right decisions about caring for their loved ones. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support. I’m very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents, ensuring they receive outstanding service and care. I am excited to be responsible for implementing and embedding the ‘My Life’ strategy, which is our company’s dementia strategy, to enhance the lives of those living with dementia.

Tomasz

Tomasz Maciuszek

Job Title: Residential Care Manager Joined: 2013

I started my career in care in 2013 as a Care Assistant and then progressed to Residential Care Manager, where I have fulfilled this role in two other Signature homes. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents. I strongly believe that by working together we can ensure a happy and fulfilled life for our residents living at Signature at Caversham.

Mihaela

Mihaela Popa

Job Title: Clinical Services Manager Joined: 2017

I have been working as part of Signature since 2017 in a variety of roles, starting as a Team Leader before qualifying as a Nurse. I then progressed to Nursing Care Manager and more recently have been appointed as Clinical Services Manager here at Caversham. Having worked in the care sector for all my career, I would not imagine myself doing anything else. I am passionate about ensuring high standards of care and delivering peace of mind to our residents and their loved ones. Caversham is a special place, and I look forward to continuing to deliver the Signature standard alongside such a dedicated team.

David

David Plunkett

Job Title: Head Chef Joined: 2024

I’m David, hailing from the (small but mighty!) town of Drogheda in Ireland. I’ve been a chef for as long as I can remember - literally, the second I left school and picked up a knife, I haven’t put it down since! I’ve had the pleasure of cooking in hotels, private schools, for a blue-chip company, as well as my own luxury dining business. Over the years, I’ve learned that good food is about balancing flavours and really understanding who you’re cooking for. Cooking is my creative outlet and I’m all about creating bespoke menus because life’s too short for bad food! I’m genuinely excited to cook for such an important crowd. After all, the residents that we are serving raised us, so it’s only fair they get the finest dining experience as a thank you.

Iwona

Iwona Musa

Job Title: Activities Supervisor

I have been working in care now for nearly 20 years and am enjoying my journey at Signature at Caversham. My passion is people, and I am delighted to be given the opportunity to lead a team whose sole purpose is to bring joy and fulfilment to our residents’ day-to-day lives. I am a naturally creative and playful person and these qualities will help design an activities programme that supports the wellbeing of all of our residents.

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