Signature at Caversham

2 Willow View, Caversham, Reading RG4 6LB
Review Us
9.9 57 Reviews
  • Signature at Caversham, Reading
Signature at Caversham is a luxury care home that has been purpose-built to assist residents' care at every level. The home features 50 apartments for Assisted Living and 36 apartments for Dementia residents, designed using the Gold Standard Framework from Stirling University.

With a range of communal facilities such as a bar, café, cinema and beauty salon, Signature at Caversham offers a perfect mix of lifestyle and care. A weekly calendar of activities includes visiting entertainers, group activities and trips out.

Please do book a visit for your own personal tour and see what they are able to offer.

Show Signature at Caversham on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £2250

These prices are only a guideline, please contact Signature at Caversham to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Hulett (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with ensuite Wet Room (86)

Visiting

  • Visitors welcome at all times, and offer a range of communal areas where residents and families can meet up.

Parking

  • Parking for residents and visitors is available on site

Signature at Caversham Reviews (57)

Total of 57, showing 21-40
9.9

Signature at Caversham has a Review Score of 9.9 (9.854) out of 10, based on 40 reviews in the last 2 years. Over all time Signature at Caversham has 57 reviews.

Overall Experience

  • 51
  • 6
  • 0
  • 0
  • 0

Date Published

57
6
12
40
17

Review from Ian C (Son of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly and welcoming. Staff can't do enough to support my father and make him feel at home. Really nice environment and always someone on hand to answer a question or lend a hand. Really happy we choose Signature.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you for taking the time to do a review, this really does help care seekers with their decision-making when looking for care for a loved one. It is lovely having your dad with us now, as I know he did enjoy his previous respite stays with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline F (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy
loves the decor of the place and she has been able to join in activities that he wouldn't have been at home.

Reply from Sandeep Gourlay, Home Manager at Signature at Caversham

We are thrilled with your positive experience and glad your father has settled in so well to Signature at Caversham. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have worked in care homes and this compared very favourable to them. (P.S. I was a carpenter and I helped prepare the homes for residents.)

Reply from Reviews Team, Reviews Team at Signature at Caversham

Thank you for taking the time to write a review, I am sure you have had a very exciting career and seen a lot of changes throughout that time. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eleanor C (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently staying with this excellent home and she, I and her son-in-law are beyond impressed and delighted with the care she is receiving, the facilities, the food and surroundings but above all the exceptional kindness and patience with which we are all received and treated - as a relative
it can be a stressful time, and the manageress, receptionists, clinical manager and staff have made every effort to welcome us and to cater to my mother's rather complicated needs and physical situation. The premises are luxurious like a cruise ship, the atmosphere happy and friendly, lots going on to include and entertain everyone, creature comforts amply supplied and personal needs carefully looked after. Can't praise everyone involved highly enough.

Reply from Karen Fleming, Reviews Team at Signature at Caversham

Thank you so much for your kind words, I will pass them on to the entire team. Your mum has come on leaps and bounds since she first arrived at our home, I know this was a difficult decision for you to make and it also took your mum a while to trust us all, however with love care and support she is a happier healthier lady now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Becky P (Private Carer of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely, welcoming home. Everyone seems so happy and friendly. The home is exceptionally clean and smells lovely.
The welcome from the front desk is amazing and sets the scene of the home from the outset. I would heartily recommend this lovely home.

Reply from Karen Fleming, Reviews Team at Signature at Caversham

Thank you for taking the time to complete your review, we are pleased that you enjoy visiting us here. We are very proud of our home and want everyone who comes here to feel the same.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T R (Respite Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant, relaxing stay.
Made to feel comfortable.
Staff kind and considerate.
General manager takes an interest in good day-to-day functioning.
Food is top-rate; the chef deserves commendation.
All creature comforts are well provided for.
Every effort was made to provide activities and
outside visits.

Reply from Jen Walker, Reviews Team at Signature at Caversham

Thank you for your review. The team here at Signature at Caversham would first like to thank you for your kind words. As a team, we strive to work closely with our residents to provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I N (Respite Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay at Signature was very pleasant. The staff were all very pleasant, helpful and the food on the whole was very good. Service in the dining room is very good, the only refreshment I would make is in relation to the bedrooms, an additional chair would be good for visitors. Coat hangers and a welcome
gesture of toiletries would be nice. On the whole, very good.

Reply from Jen Walker, Reviews Team at Signature at Caversham

Thank you for your kind words. We believe we have a fantastic team here at Signature at Caversham, and every member of our team appreciates your recognition of this. By having a whole home approach here at Signature at Caversham, we believe this creates a relaxed and friendly environment for our residents to call home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn G (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that I found Signature Caversham. My Dad moved in during October and is very happy there. The environment is beautiful, the staff are all so friendly and caring, nothing is too much trouble. I cannot praise everybody and everything highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel B (Power of Attorney of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly welcome by Jayson to an amazingly clean and superbly run and designed care home. The facilities and decor are nicely done, to a high quality: including a cinema, pub and various lounges. The care plan was comprehensive, honest and openly shared. The lunch we had was tasty and filling. Daily
activities are varied and plentiful, including trips out in the minibus. Mind you, facilities like this do come at a cost, but you get what you pay for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter G (Power of Attorney of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We searched long and hard to find a placement for our elderly relation. The home has been purpose built and attention to detail has been key! We had a review today and we are pleased to say that our relation has settled in very well and is extremely happy. The care, food, entertainment and social interaction
is super. We are very happy and recommend Signature Caversham.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Virginia H (Wife of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband during his short stay was beyond exceptional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew H (Son of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 101 and has mixed dementia. The care, food and activities she has enjoyed since moving into Signature at Caversham have been exemplary and even her advanced age has given her a much-improved quality of life.

Reply from Karen Fleming, Reviews Team at Signature at Caversham

Thank you so much for your kind words, we are so pleased that your mum has settled in well here at Signature at Caversham, It's lovely to see her smiling face and enjoying life again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Wife of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came for respite in the dementia unit, whilst I moved our family home. I chose Signature at Caversham for its homely environment and smaller, more personal connection with its residents. My husband settled in well and enjoyed the reassurance of a family-type unit and the opportunity to participate
in numerous activities of his choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne S (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Signature at Caversham since opening. She transferred from another care home, so we already had care home experience. At the time of transfer my mum was unhappy, staying in bed all day and frankly didn’t want to continue living. The change in her has been amazing. The care
from the staff has been fantastic. She gets up everyday and joins in all the activities offered. Her room is so lovely, having the little kitchenette area allows her to make her own cups of tea and snacks, giving her an element of independence. Whenever Mum has been slightly unwell, the nursing care has been amazing. I cannot recommend it enough. We believe that Signature has given her a new lease of life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham H (Partner of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear partner, at fifty-four, has advanced Alzheimer's and has had issues at other care homes with aggression but since she's been here, no problems at all. The staff and management are super helpful and really care and I can see that on Celia's face as she smiles so much more now. The home itself
is so modern and clean and her room is immaculate, there are many activities for her to do do and the food is top notch. Ten out of ten all round for the care and dignity that she receives - so many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Sister of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent experience from our very first meeting with the manager to the very warm welcome my sister received on her arrival. The dementia manager and all the staff treat my sister with great respect and friendship. Every effort is made to give her the most perfect care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe C (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Signature Nursing Home Caversham enough. My mum was there receiving end of life care. The level of care and nursing was amazing. They all made my most saddest time special and I felt so supported. Most importantly, they treated my mum with dignity and respect. I am so pleased
my mum spent her last days there and I know she was happier there. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chrissie G (Wife of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband took residence in Signature at Caversham during March 2023. He needed full time nursing care. He wasn't mobile and was not walking, so it was necessary for him to be pushed around in a wheelchair. Signature Care Homes offer full facilities for a resident not mobile. The carers were first-class
and exceptionally caring. My husband was very happy in the home. On a couple of occasions I appeared at his room, the door ajar, and inside I could hear how kind and jovial the carers were, not aware I was outside. This proved to me how genuine the carers were to my husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian K (Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I get good service in the room, specially bathing and personal care and well-being. Very helpful in getting down for me to eat at the restaurant. Very good in checking oxygen levels. Staff are friendly and caring. The entertainment is very nice, specially the sing-along with the hospitality manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Signature for end-of-life care. I could not have asked for better, more dedicated staff and care. They have been wonderful.
Facilities have been lovely, but the staff make the home, from the kitchen staff who tried hard to cook for Mum, the staff who engaged her with activities,
nurses who spoke her language and, in the final days, finding a priest who spoke Italian. The nursing staff were so caring and gentle. Thank you all.

Reply from Jen Walker, Reviews Team at Signature at Caversham

Hello, firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Signature at Caversham – particularly at such a difficult time. Your mum will truly be missed here in the community by all of the team at the home. Thank you for taking the team to review the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Signature at Caversham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Signature at Caversham is calculated as follows: ( (411 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 472 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Signature at Caversham is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (11)

Meet the Team (8)

Laura

Laura Hullett

Job Title: General Manager

Joined: 2021

My career in care started in 2009 after graduating from University with a Psychology degree, and I have been a Manager of residential and nursing homes since 2013. I am passionate about enabling residents to continue to live their lives as they did in their own homes. I also love being involved in the day-to-day running of a home, working alongside the team and getting to know our residents and their loved ones. I joined Signature in March 2021, attracted to the ethos of care and how our residents are encouraged to maintain the lifestyle they wish to lead. We have a real focus on resident wellbeing, with each resident enjoying a personalised level of care within a beautiful, well-kept home.

Sandeep

Sandeep Nandhra-Gourlay

Job Title: Client Liaison Manager

I am the first point of contact for both seniors and their loved ones enquiring about care options. I am proud to invite people to take a tour of our community and make sure they leave with all the relevant information, having experienced Signature in action. The most rewarding aspect is supporting both the residents and their loved ones by being able to guide and counsel them on what can be an emotional experience. I feel privileged to help in the journey towards making the decision to join our community, and then seeing new residents flourish and make new friends is the ultimate reward.

Maria

Maria Reed

Job Title: Client Liaison Coordinator

Joined: 2023

I started at Signature Caversham as a Receptionist in 2023, and I’m thrilled to say that I became the Client Liaison Coordinator in 2024. My background is in the early years sector, most of which I worked as a day nursery manager. I decided to switch careers in 2018 and spent eight wonderful years at Weight Watchers before applying to Signature. In my current role, I’m privileged to support individuals and their loved ones from their first interaction with our home and throughout their journey with us. I’m deeply passionate about making this part of their journey the best possible, driven by my empathy and care for the families I work with.

Marius

Marius Chelaru

Job Title: Dementia Care Manager

I have been working in the care industry for over 10 years and love supporting people to make the right decisions about caring for their loved ones. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support. I’m very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents, ensuring they receive outstanding service and care. I am excited to be responsible for implementing and embedding the ‘My Life’ strategy, which is our company’s dementia strategy, to enhance the lives of those living with dementia.

Tomasz

Tomasz Maciuszek

Job Title: Residential Care Manager

Joined: 2013

I started my career in care in 2013 as a Care Assistant and then progressed to Residential Care Manager, where I have fulfilled this role in two other Signature homes. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents. I strongly believe that by working together we can ensure a happy and fulfilled life for our residents living at Signature at Caversham.

Mihaela

Mihaela Popa

Job Title: Clinical Services Manager

Joined: 2017

I have been working as part of Signature since 2017 in a variety of roles, starting as a Team Leader before qualifying as a Nurse. I then progressed to Nursing Care Manager and more recently have been appointed as Clinical Services Manager here at Caversham. Having worked in the care sector for all my career, I would not imagine myself doing anything else. I am passionate about ensuring high standards of care and delivering peace of mind to our residents and their loved ones. Caversham is a special place, and I look forward to continuing to deliver the Signature standard alongside such a dedicated team.

David

David Plunkett

Job Title: Head Chef

Joined: 2024

I’m David, hailing from the (small but mighty!) town of Drogheda in Ireland. I’ve been a chef for as long as I can remember - literally, the second I left school and picked up a knife, I haven’t put it down since! I’ve had the pleasure of cooking in hotels, private schools, for a blue-chip company, as well as my own luxury dining business. Over the years, I’ve learned that good food is about balancing flavours and really understanding who you’re cooking for. Cooking is my creative outlet and I’m all about creating bespoke menus because life’s too short for bad food! I’m genuinely excited to cook for such an important crowd. After all, the residents that we are serving raised us, so it’s only fair they get the finest dining experience as a thank you.

Iwona

Iwona Musa

Job Title: Activities Supervisor

I have been working in care now for nearly 20 years and am enjoying my journey at Signature at Caversham. My passion is people, and I am delighted to be given the opportunity to lead a team whose sole purpose is to bring joy and fulfilment to our residents’ day-to-day lives. I am a naturally creative and playful person and these qualities will help design an activities programme that supports the wellbeing of all of our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature at Caversham to verify any information. View our terms and conditions. Signature at Caversham has an Enhanced Service - more info.