Signature at Caversham

2 Willow View, Caversham, Reading RG4 6LB
Review Us
9.8 62 Reviews
  • Signature at Caversham, Reading
Signature at Caversham is a luxury care home that has been purpose-built to assist residents' care at every level. The home features 50 apartments for Assisted Living and 36 apartments for Dementia residents, designed using the Gold Standard Framework from Stirling University.

With a range of communal facilities such as a bar, café, cinema and beauty salon, Signature at Caversham offers a perfect mix of lifestyle and care. A weekly calendar of activities includes visiting entertainers, group activities and trips out.

Please do book a visit for your own personal tour and see what they are able to offer.

Care Provided by Signature at Caversham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950
  • Self-Funded Residential Dementia Care: from £2250

These prices are only a guideline, please contact Signature at Caversham to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Laura Hulett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Visiting

  • Visitors welcome at all times, and offer a range of communal areas where residents and families can meet up.

Parking

  • Parking for residents and visitors is available on site

9.8

Signature at Caversham has a Review Score of 9.8 (9.776) out of 10, based on 33 reviews in the last 2 years.
Over all time Signature at Caversham has 62 reviews.

Overall Experience
  • 56
  • 5
  • 1
  • 0
  • 0
Date Published
  • 62
  • 9
  • 17
  • 33
  • 29
Reviewer Connection to Signature at Caversham
  • 15
  • 15
  • 9
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 62, showing 61-62
Review from Jennifer G (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really impressed by both the professionalism and the warmth of this new team. My dad was one of the first residents at the new facility and he has taken to it like a duck to water. Dad has heart failure and associated vascular dementia but is still active and engaged and he was really suffering from
a lack of activity and contact at home. He's engaging in all the activities, is well-dressed, fed and happy, and benefiting so much from the social interaction. The unexpected bonus for us was the all-around nursing care, from checking his BP daily to liaising with his GP to conducting a blood test if it is needed. We couldn't be happier with our choice.
Reply from Jelena Boughton, Client Liaison Manager at Signature at Caversham
Thank you so much for your review. We are so glad that your Dad has settled in so well. It is lovely to hear that he is enjoying the activities and social interaction. I will share your lovely…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jodie C (Granddaughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Signature at Caversham have been fantastic throughout the entire process of moving my grandmother, the care has been exceptional and the family have been kept informed every step of the way. The welcoming staff on visits really make the experience a lovely enjoyable one. It's so lovely
to enjoy a visit without any worry, in the few short weeks of fantastic care we have seen a huge health improvement and hope to enjoy the wonderful facilities for many many years.
Reply from Jelena Boughton, Client Liaison Manager at Signature at Caversham
Thank you so much for your kind words; we really do pride ourselves on providing exceptional care here at Signature at Caversham, and we are thrilled that your Grandmother is enjoying the wonderful…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Signature at Caversham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Signature at Caversham is calculated as follows: ( (321 Excellents x 5) + (51 Goods x 4) + (16 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 389 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Caversham is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (8)

Laura

Laura Hullett

Job Title: General Manager Joined: 2021

My career in care started in 2009 after graduating from University with a Psychology degree, and I have been a Manager of residential and nursing homes since 2013. I am passionate about enabling residents to continue to live their lives as they did in their own homes. I also love being involved in the day-to-day running of a home, working alongside the team and getting to know our residents and their loved ones. I joined Signature in March 2021, attracted to the ethos of care and how our residents are encouraged to maintain the lifestyle they wish to lead. We have a real focus on resident wellbeing, with each resident enjoying a personalised level of care within a beautiful, well-kept home.

Sandeep

Sandeep Nandhra-Gourlay

Job Title: Client Liaison Manager

I am the first point of contact for both seniors and their loved ones enquiring about care options. I am proud to invite people to take a tour of our community and make sure they leave with all the relevant information, having experienced Signature in action. The most rewarding aspect is supporting both the residents and their loved ones by being able to guide and counsel them on what can be an emotional experience. I feel privileged to help in the journey towards making the decision to join our community, and then seeing new residents flourish and make new friends is the ultimate reward.

Maria

Maria Reed

Job Title: Client Liaison Coordinator Joined: 2023

I started at Signature Caversham as a Receptionist in 2023, and I’m thrilled to say that I became the Client Liaison Coordinator in 2024. My background is in the early years sector, most of which I worked as a day nursery manager. I decided to switch careers in 2018 and spent eight wonderful years at Weight Watchers before applying to Signature. In my current role, I’m privileged to support individuals and their loved ones from their first interaction with our home and throughout their journey with us. I’m deeply passionate about making this part of their journey the best possible, driven by my empathy and care for the families I work with.

Marius

Marius Chelaru

Job Title: Dementia Care Manager

I have been working in the care industry for over 10 years and love supporting people to make the right decisions about caring for their loved ones. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support. I’m very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents, ensuring they receive outstanding service and care. I am excited to be responsible for implementing and embedding the ‘My Life’ strategy, which is our company’s dementia strategy, to enhance the lives of those living with dementia.

Tomasz

Tomasz Maciuszek

Job Title: Residential Care Manager Joined: 2013

I started my career in care in 2013 as a Care Assistant and then progressed to Residential Care Manager, where I have fulfilled this role in two other Signature homes. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents. I strongly believe that by working together we can ensure a happy and fulfilled life for our residents living at Signature at Caversham.

Mihaela

Mihaela Popa

Job Title: Clinical Services Manager Joined: 2017

I have been working as part of Signature since 2017 in a variety of roles, starting as a Team Leader before qualifying as a Nurse. I then progressed to Nursing Care Manager and more recently have been appointed as Clinical Services Manager here at Caversham. Having worked in the care sector for all my career, I would not imagine myself doing anything else. I am passionate about ensuring high standards of care and delivering peace of mind to our residents and their loved ones. Caversham is a special place, and I look forward to continuing to deliver the Signature standard alongside such a dedicated team.

David

David Plunkett

Job Title: Head Chef Joined: 2024

I’m David, hailing from the (small but mighty!) town of Drogheda in Ireland. I’ve been a chef for as long as I can remember - literally, the second I left school and picked up a knife, I haven’t put it down since! I’ve had the pleasure of cooking in hotels, private schools, for a blue-chip company, as well as my own luxury dining business. Over the years, I’ve learned that good food is about balancing flavours and really understanding who you’re cooking for. Cooking is my creative outlet and I’m all about creating bespoke menus because life’s too short for bad food! I’m genuinely excited to cook for such an important crowd. After all, the residents that we are serving raised us, so it’s only fair they get the finest dining experience as a thank you.

Iwona

Iwona Musa

Job Title: Activities Supervisor

I have been working in care now for nearly 20 years and am enjoying my journey at Signature at Caversham. My passion is people, and I am delighted to be given the opportunity to lead a team whose sole purpose is to bring joy and fulfilment to our residents’ day-to-day lives. I am a naturally creative and playful person and these qualities will help design an activities programme that supports the wellbeing of all of our residents.

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