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- Hampstead Court Care Home - Avery Collection







Hampstead Court is a welcoming care home offering residential, respite and dementia care services.
Discover 82 spacious en-suite bedrooms at Hampstead Court Care Home in St Johns Wood. Residents are encouraged to personalise their rooms with personal items to help them settle in and feel at home, and the nurse call system offers extra peace of mind. The home also has a cinema, salon and other prestigious facilities for residents to...
Care Provided by Hampstead Court Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 82 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The above fees include all care/nursing fees and EXCLUDE FNC.
We have a minimum stay of 2 weeks for respite stays at Hampstead Court Care Home
The price(s) shown are provided by the care home. Contact Hampstead Court Care Home - Avery Collection for full pricing details and T&Cs.
Contact Hampstead Court Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Helene Cross (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (82)
- Single Rooms with ensuite Wet Room (82)
Hampstead Court Care Home - Avery Collection Reviews (42)
Hampstead Court Care Home - Avery Collection has a Review Score of 9.5 (9.462) out of 10, based on 21 reviews in the last 2 years.
Over all time Hampstead Court Care Home - Avery Collection has 42 reviews.
I have noticed a remarkable improvement in my uncle's well-being since he became a resident. The personal care offered has been above and beyond in my estimation. The staff are incredibly courteous and friendly. It is a professional caring environment.
Thank you for taking the time to review Hampstead Court Care Home in London. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is pleasing to hear that...
The building and everything in it is brand new and smart and clean.
As a family, we are delighted with Hampstead Court. 5 Stars.
Thank you for taking the time to review Hampstead Court Care Home in St Johns Wood. We would like to thank you for the feedback on the care your father has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We understand...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Hampstead Court Care Home - Avery Collection.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Hampstead Court Care Home - Avery Collection
Accreditations
There are no accreditations posted yet for Hampstead Court Care Home - Avery Collection.
Meet the Team (6)

Dan has over 16 years of experience in social care along with a hospitality background.
He joined Avery Healthcare as Commissioning Manager being Commissioning Director and Head of Commissioning for a large care group.
Joining the team in the home commissioning phase, Dan has built wonderful relationships with the local and wider community, forming bonds and relationships that enable our residents to remain part of that community once they move to Hampstead Court. Dan is dedicated to ensuring that the home remains at the heart of the local community.
Dan understands how important moving from independent living to living in a care home is. He is kind, experienced, and compassionate in supporting new residents, their relatives, and loved ones through this emotive time.
Dan is dedicated to always providing excellent customer service, remaining empathic and professional, he is always on hand to offer support and guidance throughout the journey.
When taking time away from home, Dan enjoys time with his horses and has a huge passion for Showjumping and competes on the national circuit. Dan also breeds horses with top international bloodlines and likes to see them do well in the future of British Showjumping.

Ese used to work as a sales assistant, however, seeing her grandmother receive care made her want to make a difference in other people’s lives.
Ese has achieved NVQ levels 3 and 5 in health and social care/healthcare management.
She has now been at Avery Healthcare since March 2022 and lives all of the values.
Her biggest highlight in life is working her way up from Care Assistant to Team Leader to Unit Manager Care/ Training Lead and now to a residential home Deputy Manager.
Ese's role requires being a good listener, strong operating of the home, displaying kindness to everyone and being a team player. Every day, spending time with the residents is something she takes pride in. Ese thoroughly enjoys lending them an ear, listening to their life stories and admiring the experiences they have.
Ultimately a fun fact about Ese, she loves singing and dancing as a form of expression and just immersing herself in a jovial way, and treats the shower like the 02 arena when I’m in full swing

Anthony worked in the finance industry for over a decade and working in the care sector for more than 5 years imposes a great challenge to grow and develop.
His administrative skills are very well suited to this position.
Anthony has the excellent ability to listen and make wise judgments. Having had a senior position in his previous roles this had equipped him with the determination, stamina and resilience that allowed me to bounce back positively and learn from what has not worked.
Working towards excellence with collaboration enabling him to embody the organisation’s values and reputation.
He enjoys every part of his role. Anthony comes to work with excitement and strong motivation at the end of the day he feels he has made a difference in the resident's lives.
Anthony sees his work as an extension of his family. He finds joy and delight in dealing with residents and relatives including staff, enquiries, administrative responsibilities, operational tasks, and lots more.
He collaborates well with his senior colleagues and learns a lot in the wider multidisciplinary arena.
Anthony loves travelling with his family, cooking, gym and spending time with the people that he loves and cares most for.
He is looking forward to doing his utmost best to fulfil and provide outstanding administrative achievements, to ensure everyone’s safety at Hampstead Court Care Home and to achieve an excellent CQC rating.

Tim has over 35 years of experience in sales and customer service. Prior to the COVID-19 pandemic, Tim worked as a professional photographer for 10 years completing projects for many top UK companies including Argos, Butlins, Jaguar Land Rover, Marriott International and Arora Hotels. In 2021 Tim took on a public-facing role as Centre Manager running a sports centre in Bisley in Surrey. Tim was responsible for all aspects of running the centre from building maintenance and staffing through to customer experience together with the planning and successful delivery of major sporting events.
Working with many customer-focused companies has given Tim first-hand (and ‘hands-on’) experience of what is involved in not just meeting but exceeding customer expectations and how to deliver consistent levels of service. Tim says he is not a big fan of management speak, but firmly believes in the saying that there is no 'I' in the team and the need for all parts of the organisation to work together in supporting clients. Tim also thinks the key to successful customer service is being interested in your clients and that curiosity and enthusiasm can achieve a lot.
Outside of work, Tim sings in a choir, collects classic books and keeps scanning the online car adverts for a vintage MG BGT in a vain effort to relive his youth!

Gokhan recently joined the Hampstead Court team as Head Housekeeper. In this role, he is tasked with supporting and supervising the domestic and laundry teams, whilst ensuring the highest of standards of cleanliness throughout the care home.
Gokhan has over 23 years of international management experience in hospitality service. He started his career after graduating from university in Marriot Istanbul Residences and worked as Executive Housekeeping Manager for 9 years. Gokhan worked in Frasers Hospitality, Park Plaza Group and Excelcare as Housekeeping Manager as well.
As an experienced Housekeeping Manager, Gokhan is confident in his ability to lead a large housekeeping team in a professional and efficient manner. With his strong organizational, financial and communication skills, he is confident he can provide a high level of service to all residents and ensure the cleanliness and order of the facility. Gokhan believes that team spirit and can do attitude are the key of success.
Outside of work, Gokhan is interested in swimming and football and soon he will start his master’s degree.

Xara joined the Hampstead Court team as a Customer Service Manager. In this role, she handles all aspects of promoting the home within the local community, building relationships with other care professionals, & handling enquiries from initial contact to assessments & admissions.
Xara has over 4 years of experience within the care industry. Having previously worked as a care assistant whilst studying Media, Marketing & Popular Culture at the University of Huddersfield. She offers a unique perspective to the role, offering creative input whilst also having the key knowledge to fulfil the role to the best standard.
Xara understands how important the decisions surrounding the move from independent living to a care home can be. She offers a friendly, understanding & compassionate approach to the role. Xara is committed to delivering excellent customer service to all, always offering a person-centred approach.
Outside of work Xara loves travelling, eating at new restaurants & you’ll regularly find her attending the latest movie screenings.
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