
The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia.
The community is broken up into small units that provide a family feel, helping people to feel safe and comfortable. Services are based on independence, dignity and choice, supported by a person-centred approach to care.
The home resembles a five star hotel and features...
Care Provided by Barchester Wilton Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilton Place Care Home for full pricing details and T&Cs.
Contact Barchester Wilton Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Antoinette Roberts(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (64)
Barchester Wilton Place Care Home Reviews (59)
Barchester Wilton Place Care Home has a Review Score of 9.9 (9.850) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Wilton Place Care Home has 59 reviews.
The staff were great and so kind to my mum. They made her feel very welcome and so did the residents. The food was lovely. I was happy to leave my mum there as I knew she was well cared for.
Wishing you both all the best.
My parents were one of the first residents at this new home in Wilton, very near to where we live. Sadly my father died after 3 months but my mother only died this week (aged 102) after a total of 3.5 years at the home. I cannot praise the home more highly, their care has been exemplary, the staff without exception being kind, compassionate and supportive to both my parents and my family. The building is beautifully maintained and attractive and great efforts are made to keep the residents happy, occupied and supported. I can also vouch for the food having eaten there with my Mum many times with superb buffet lunches provided for my mum's family birthday parties. The home is a great credit to Antoinette, the manager, and we will miss our frequent visits there.
Your Mum was a special lady and loved by all here at Wilton Place, your daily visits where you also gave your time to converse with other residents too was so special. There is a big hole...
All the staff are friendly, kind and always happy to help.
I think it's as good a home as it gets largely due to the hard work of the staff.
The atmosphere is what is commented on so often and we are glad you feel it when you visit!
Food not totally to my liking, but then that is a matter of taste and what one is used to at home.
Factilities re bedroom/bathroom spotless.
They go out of their way to provide varied entertainment and stimulation.
Best wishes in your recovery at home and please don't be a stranger, we would love to welcome you back any time for tea and cake!
Beautiful rooms and facilities. Nourishing food with plenty of choice each day.
Wilton Place feels like a wonderful care home but looks like a high end hotel.
Highly recommended.
Thank you so much for your wonderful review, your lovely Mum is a pleasure to have living with us at Wilton Place and we hope she continues to be happy as part of our "family"
The building is beautifully clean and light, with plenty of windows, and varied, bright pictures everywhere on the corridors.
We are so glad you both have had a positive experience here at Wilton Place!
So caring towards Mum & her needs from every single member of staff. Mum has settled in well & considers it to be her home. My sister & I are so happy with Wilton Place & feel it is the best place for Mum, her Alzheimer's & her care needs. We feel part of the Wilton Place family. Safe & well cared for.
So happy to hear that as a family you are so pleased with the care we provide at Wilton Place, it is a pleasure to care for "Mum" and also to support you as a family during her journey, always here to support when needed!
Happy Christmas !
It was Mum's 90th birthday today and we held a small family lunch party at Wilton Place. It was wonderful and exceeded our expectations. Mum was awake and engaging and thoroughly enjoyed the lunch. I must thank the staff at Wilton Place who care for her, those who care for her, those who provided a superb meal and all the administrative team who prepared a very special day for us.
Thank you for your review. We are so happy to hear that Mum and the family had a special day with her. Your thanks will be shared with the whole team. We look forward to seeing you soon!
My overall experience has been positive, the staff all displayed great care and understanding of my needs, they were proactive in caring for my wellbeing. On a day to day level the variety of entertainment was good, even if I didn't always want to engage it was done positively not patronisingly. The food and drink variety was excellent.
The gardens are a lovely place to have a coffee and a chat.
From start to finish the staff without exception have been incredible at accommodating my mother. The constant theme of kindness and compassion pervades through every aspect of her care. She felt safe, included, listened to and respected. She laughed and thoroughly loved her time at Wilton Place and loved all the staff. Thank you for your love compassion and kindness towards her.
So lovely to receive this review today and feeling so proud of my team that they made such a positive impact on your lovely Mum's stay with us here at Wilton Place.She truly was such a character, the team loved her and her cheeky sense of humour.We still miss her but are grateful you entrusted her to us, a very special lady!
The staff could not have cared for my mother any better in her final weeks. Without exception the team demonstrated the utmost care, sensitivity, good professionalism in every aspect. She felt loved and safe. I cannot thank you all enough.
Thank you so much for your wonderful review of our care for" Mum". I can honestly say that she was an absolute pleasure, the whole team loved her and she is greatly missed by us all, including other residents who she made friendships with, even to her surprise, I don't think she expected that but...
The interior decoration is interesting and eye-catching and the floor plan on each level is well thought out with plenty of space on the landings and main connecting walkways. The rooms are comfortable and well-decorated with pleasant soft furnishings.
The staff are cheerful, friendly and in the main local people, which makes a great difference to ease of communication and interaction. The first impression on reception is helpful, polite and welcoming.
One could probably settle to a pleasant life at Wilton Place in one's declining years.
Thank you for your review, we are glad you had a pleasant stay. We look forward to welcoming you back should you need us.
My mother went to Barchester Wilton Place Care Home for respite care in April 2023 and liked it so much she decided to move in permanently. She stayed there until autumn 2024 when she needed extra care. She really enjoyed all the activities and her room, she loved sitting on her patio outside and socialising in the bistro. The staff were excellent, some visiting her on their own time while she was in hospital. It was such a special place for her that we mentioned her time there in her eulogy. Thank you to Wilton Place and their sister home for making her last years so special.
Thank you for such a lovely review, we really miss your mum, what a character she was! We all have really fond memories of her and her crafting talents, such a clever and creative lady.
Staying for three weeks respite at Barchester Wilton Place Care Home. Wilton Place Care Home was very similar to a top-class hotel. What a wonderful experience. All the carers were such lovely, helpful, caring people. There was a wonderful, calming atmosphere and such a special place for people to spend their remaining years. Thank you very much.
Thank you so much for your kind review, it was a pleasure having you with us and hard to say goodbye. You are welcome, always!
Responsive.
Consistent.
Reliable.
All staff work as a team.
Thank you so much for your review. I know how hard it was for you to leave your loved one so that you were able to get some respite but so glad you found such quick reassurance in the care and attention provided. We would welcome her back any time, a pleasure to care for. We hope to see you again soon for tea and cake!
The home was a great experience, well-run and very friendly from waking up to going to bed, faultless.
I have booked, again, two weeks in January.
Thank you for everything.
At the beginning of December 2024, I had to find a care home for my father at very short notice. Barchester Wilton Place Care Home was recommended to me and I was able to visit almost straight away. They made everything so easy, were kind, understanding and communicative. My father was able to move in within a week and has settled with absolutely no problems. He is comfortable, cared for, shown respect and thanks to the staff and wonderful environment of the home, has settled very quickly.
Every time I am able to visit my grandma, who's a resident, I am blown away by the standards here. So clean, welcoming and high quality. The staff also are always so friendly and personable and I love seeing how they interact with the residents. It makes me feel happy and reassured that my grandma is somewhere so lovely.
Thank you so much for your lovely review, we pride ourselves on giving a home from home environment, our residents are part of our family here and the team are all so proud to be part of that. We look forward to welcoming you back on your next visit!
The warm welcome for all visitors is evident as soon as you come into Barchester Wilton Place Care Home. All the staff were keen to help in any way possible, it was obvious that all staff are proud to be part of Wilton Place team. The rooms are beautifully clean and every effort was made to enable my friend (coming for respite care) to be as happy/safe as possible. Thank you!
What a wonderful review of the service we offer at Wilton Place, we are so happy to know that your friends stay was such a positive one! Very best wishes and please feel free to come back and visit for tea and cake, we like to stay in touch with all our previous respite residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (2)
- 28 Jul 2026
Residents enjoyed a lovely morning trip to Riverbourne Community Farm. After getting up close with the different animals, we made a customary stop for refreshments before boarding the mini bus...
- 27 Jul 2026
Residents enjoyed a lovely trip to the local garden centre, enjoying the wonderful array of plants and flowers for sale. They followed this with a delicious afternoon tea in the...
- 20 Jul 2026
This week some of our ladies had a baking session and they enjoyed making something new. Cheese and tomato pinwheels. They all rolled up their sleeves and gor stuck into...
- 04 Sep 2026Organiser: Barchester Wilton Place Care Home
- 05 Dec 2026Organiser: Barchester Wilton Place Care Home
Awards / Recognitions (50)
- 10 Jul 2026Recipient: Barchester Wilton Place Care Home
- 12 Jun 2026Recipient: Barchester Wilton Place Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Wilton Place Care Home.
Meet the Team (15)

Hello, my name is Antoinette, and I am the General Manager at Wilton Place.
I have been managing in luxury care homes now for over 13 years and I am passionate about delivering fantastic care, within beautiful environments. I have over 25 years of management experience in the care sector.
Here at Wilton Place, our residents are able to access a full suite of life-enriching activities as well as continuing their lives as part of the wider community in Wilton.
I look forward to welcoming you to our home, to come and see everything that we have to offer and to enjoy a slice of homemade cake (or two) over a cup of tea with me and my team.

Jas is new to the role of Deputy Manager at Wilton Place, but has worked as a Senior Care Assistant and then Community Lead since she joined the Wilton Place family in 2023.
She has worked in the care industry for 11 years and has gained a lot of experience over the years, including specialist dementia care. Jas has a passion for exceptional, compassionate care for our residents and takes pride in supporting us to recognise the unique needs and challenges each resident faces, ensuring their needs and preferences are met.
Jas supports residents and their families and the team at Wilton Place. She is friendly and approachable, and looking forward to working with the wider community to share the great work we do at Wilton Place.

Rebecca has worked in the private healthcare sector for 16 years. She is the go-to for all things admin-related and, as such, has built firm relationships with our residents and their families.

I joined the Wilton team at the beginning of 2024 following a career in education. I love getting to know our residents and their families, and I enjoy planning and delivering a comprehensive activities programme which not only supports their interests but also introduces new opportunities and challenges. There is nothing better than seeing the residents’ smiles and hearing their laughter. I am also a dedicated Dementia Champion. I'm on hand to offer help, guidance and practical solutions to families who need additional support.

I’m the Head Housekeeper here at Wilton Place. I have a wealth of housekeeping knowledge and have worked in the industry for over 15 years. My team and I enjoy engaging with our residents and learning about their lives, whilst attending to their housekeeping and laundry needs. I am the home's Infection Prevention & Control Champion.

Hello, being part of the Wilton Place team is great, everyone is so friendly and kind. I've previously worked as a Maintenance Supervisor in a senior school and enjoyed seeing the young people achieve and progress. It's rewarding to maintain this beautiful home for our residents who deserve the very best, they are welcoming and amiable and a joy to engage with each day. I am the home's Health & Safety Champion.

I've always loved baking - birthday cakes, afternoon tea spreads and cheese and wine evenings are some of my favourite things to prepare.
I love getting to know each resident, learning their favourite meals and creating dishes that bring comfort and joy.
Wilton Place is a beautiful home, and I am proud to be part of the team.

Grace is one of our Senior Carers.
She has a wealth of experience and expertise in the care industry and is passionate about the bespoke, person-centred care she delivers.
She is positive and solution-focused, a calm, warm and welcoming presence in our home, supporting residents, families and staff alike.

I have been within the care industry for 15 years, my background is Neuro rehabilitation caring for patients with traumatic brain injuries and neurological conditions. However in the last 10 years I have found myself working in dementia care. Each day is filled with laughter and heart-warming experiences not one day is the same. I’m lucky not everyone can say they enjoy their job but working within dementia care is an enjoyable career.

Julie joined Wilton Place when it first opened and has been an integral part of the team ever since. Her background is in care in the community but she is also a qualified hairdresser so manages the dedicated hair salon for the residents.
Julie says 'I love my job and I enjoy interacting with all the residents.'

"I have been at Wilton Place since the opening in December 2022 and have not looked back.
Wilton Place is a beautiful home and the team is lovely but most of all the residents are happy and as a team member that's all I could ask for."
I am also part of the Activities team. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. I seek opportunities to ensure residents continue with their hobbies and interests and also discover new ones.

Berenice loves getting to know the residents and hearing all about their families whilst attending to their housekeeping needs. She is a welcoming smiling face each morning.
She previously worked as a Teaching Assistant in a primary school and enjoys welcoming her grandchildren into the home when they come along with their school to visit our residents.

Tina is part of our Hostess team. Her career in the care industry spans 30 years and she has worn many hats throughout that time. She began as a Carer, progressing to Senior Carer and now enjoys her role as Hostess here at Wilton Place. Tina delights in her daily interactions with residents and looks forward to coming to work each day.
She is often the first person a resident sees in the morning as knocks on the door with their morning cup of tea and a cheery greeting.
Tina ensures residents enjoy a luxury dining experience at every meal time and enjoy delicious beverages and cakes in our Bistro throughout the day.

Richard has worked in the catering industry for 40 years. He enjoys taking the time to get to know each resident and their culinary wishes. His greatest reward is presenting residents with bespoke dishes and menus and takes great delight in seeing them enjoy not only the dishes he creates but the entire dining experience.

I have worked in administrative roles for the last 6 years, having previously worked in healthcare. I enjoy the diversity the admin role offers at Wilton Place. No two days are the same.
It's so lovely being able to work in such a beautiful care home with such wonderful residents and meeting all of their families.
Frequently Asked Questions about Barchester Wilton Place Care Home
What types of Care is Barchester Wilton Place Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Wilton Place Care Home have?
There are 64 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Barchester Wilton Place Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Wilton Place Care Home to the centre of Salisbury?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wilton Place Care Home to verify any information. View our terms and conditions. Barchester Wilton Place Care Home has an Enhanced Service -more info.