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Barchester Wilton Place Care Home

Buckeridge Road, Wilton, Salisbury, Wiltshire SP2 0FX
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The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)
Barchester Wilton Place Care Home, Salisbury
Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)
Barchester Wilton Place Care Home, Salisbury
His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)
Barchester Wilton Place Care Home, Salisbury

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia.

The community is broken up into small units that provide a family feel, helping people to feel safe and comfortable. Services are based on independence, dignity and choice, supported by a person-centred approach to care.

The home resembles a five star hotel and features...  

Care Provided by Barchester Wilton Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Wilton Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Antoinette Roberts(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (64)

Barchester Wilton Place Care Home Reviews (59)

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9.9

Barchester Wilton Place Care Home has a Review Score of 9.9 (9.850) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Wilton Place Care Home has 59 reviews.

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Review from Vanessa M (Wife of Resident) published on 26 November 2024 Submitted via Postal Card
Overall Experience
Contrary to expectations, my husband was pleasantly surprised at how much he enjoyed his recent weeks' respite care with you at Barchester Wilton Place Care Home as I was too. I feel we have both made new friends amongst staff, management and the residents. As is probably natural, I felt slightly guilty at not wanting my husband home too soon after his stay in hospital. As if happening, I went down with Covid so it was a blessing in disguise.

I was more than happy with the care he received and know he would be happy to return when I need a break!

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review, it was a pleasure to have your husband here and we look forward to welcoming him back!

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Review from Richard M (Respite Resident) published on 26 November 2024 Submitted via Postal Card
Overall Experience
I agreed to come to Barchester Wilton Place Care Home because I needed to give my wife a break (she was having a long-awaited jolly) and fourteen days was the minimum stay and I'd heard of your reputation.

I've enjoyed socialising with some of your residents and your lovely staff. Unfortunately, I had to be ambulanced back to hospital with a serious UTI which weakened me considerably and it was two weeks before I could return to you. I was encouraged to play the harmonica in the bistro which people seemed to enjoy and would return if required at Christmas or before.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

We were happy to hear your stay was positive and you enjoyed the social aspect, we would be happy to welcome you and your harmonica back any time!

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Review from Z L (Granddaughter of Resident) published on 6 November 2024 Submitted via Website
Overall Experience
My grandma has lived at Barchester Wilton Place Care Home for over eighteen months now and she is receiving the highest standard of care.
The staff are brilliant, very friendly, kind, caring and know their residents so well.
Whenever I visit, the atmosphere in the home is lovely, there are always homemade cakes and teas and coffees on offer.

The home also puts on lots of fun weekend events throughout the year for the residents and really encourages families to get involved, making sure there is always something for the little ones to get involved in too!

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your lovely review of your experience at Wilton Place. It is so important to us that extended family are able to come at any time to visit their loved ones but also to participate in any events we hold. Always a pleasure to see you and your little one! We hope to see you soon.

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Review from M T (Respite Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

I feel that my four weeks respite experience was long enough to gain a fair and balance view of life at Barchester Wilton Place Care Home. Every aspect of my needs at the time were fulfilled. I was graciously welcomed by kind, friendly staff. This helped me to settle quickly. All the staff were respectful, friendly and kind. No request was ever too much. Staff knew everybody's name and worked well together. As I needed to extend my stay, I had the experience of occupying two different rooms. Both were light, quiet and had good outlooks. I made a good choice in going to Wilton Place.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your recent review, an absolute pleasure to have you with us and we were happy you extended, so glad we were able to help you. We hope to see you soon, come and visit us for team and cake, we'd love to see you!

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Review from Jane H (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience

My mother enjoyed her stay and was very well cared for.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review, it was a pleasure to care for your loved one, sending our best wishes to you both.

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Review from J C (Resident / Service User) published on 7 June 2024 Submitted via Postal Card
Overall Experience

Excellent modern care home with first-class facilities. Bright clean rooms, well managed with thoughtful and caring staff.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review, we are so happy that your lovely Mum decided to return to us permanently following an initial respite stay. She is now an integral part of the Wilton Place family and my go-to for gardening tips!

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Review from P C (Respite Resident) published on 29 May 2024 Submitted via Postal Card
Overall Experience
My experience was immaculate - the staff, particularly the manager, were extremely kind and helpful.
I couldn't fault my stay there. The chefs were accommodating of my dietary needs, and went out of their way to provide what I needed.

I would definitely return.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your review, it was a pleasure having you at Wilton Place and we are so glad that your experience was such that you extended your stay. Next time you need rest and relaxation, you know where to find us!

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Review from M C (Friend of Resident) published on 28 May 2024 Submitted via Website
Overall Experience

Incredible environment and service. The manager made our visit so comfortable and the whole home is clearly run very well. All the residents seemed so relaxed, enjoying the facilities and looked after. The list of activities looked really fun and it's such a comfort knowing loved ones are living in a clean, well-organised, welcoming atmosphere.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your wonderful review of the service you received at Wilton Place whilst visiting your friend, we look forward to welcoming you back soon!

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Review from N P (Son of Resident) published on 27 May 2024 Submitted via Website
Overall Experience
My mother has been with Barchester Wilton Place Care Home for over a year now and has been cared for very well over this period.
She has good relationships with many of the carers and the meals are, in the main, very good.

When I’m away I know that she is well looked after and safe.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review, it is heartwarming to know that you are able to relax in the knowledge that your mum is safe and well cared for within the Wilton Place family.

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Review from D C (Husband of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

Excellent home and staff. Only negative my wife found meal times difficult.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review, we appreciate that meals are difficult when there are specific dietary requirements but hope that the chef's person-centred approach made her experience a positive one. We were so happy to be able to extend her respite stay for that additional rest and relaxation.

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Review from S C (Granddaughter of Resident) published on 15 May 2024 Submitted via Website
Overall Experience

The staff are incredibly friendly, you feel right at home when you are there. The home is very clean and you can tell it is well looked after. The events that are put on are very well thought out and organised to a high standard. You can tell the home has high standards in all departments and it is consistent.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your lovely review of Wilton Place, we pride ourselves on offering a friendly, homely environment for residents and families, we look forward to welcoming you back again very soon!

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Review from Tracey G (Daughter of Resident) published on 8 May 2024 Submitted via Website
Overall Experience

My Father was welcomed into Wilton Place shortly after the opening. He was to live there until late November 2023 and every day he was loved and cared for by the amazing staff. I mean from the chefs and kitchen staff who served great options every day, the maintenance staff who interacted whilst carrying out their important tasks and duties, and the housekeeping staff for whom nothing was ever too much. The care staff could not have been kinder, or more patient. Everyone in the specialist care unit upstairs, where he was, had their individual needs met whatever they were, music, knitting, artwork, and singing and dancing were amongst many of the joys bestowed on the residents. It was a hotel atmosphere from entering and being welcomed but with the helpful front desk staff, nothing was ever a chore. The manager and her entire team should be very proud of their achievements as I have never seen anywhere run so smoothly and with such attention to detail, forever grateful thank you.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for such a lovely review. It was an absolute pleasure to care, not only for your lovely Dad but also for the wider family. Everyone misses him and we hope that in time you will feel able to visit for tea and cake. Best wishes to you and the family.

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Review from N M (Son of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

Following a fall, my Mother required respite care as she was no longer able to cope alone at home. Wilton Place provided all the care she needed throughout her stay. The friendly staff and excellent service helped restore her mobility and confidence.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your recent review following your Mothers's respite stay at Wilton Place. We are so glad to hear that her stay was positive and wish her all the very best with her continued recovery at home.

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Review from Nik M (Son-in-law of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

The facilities in this home are amazing and the number of activities alongside the endless entertainment for the residents make this a great place to stay. The best asset however is the Barchester staff. All are extremely personable and above all care and have empathy for resident.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your positive feedback, at Wilton Place we pride ourselves on the family feel of the home which comes from the empathy and care which our team give to not only our residents but their families too. We look forward to welcoming you back soon!

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Review from Jillian A (Respite Resident) published on 12 January 2024 Submitted via Website
Overall Experience

It is wonderful. I am convalescing from a leg operation. The staff are all friendly and capable, nothing is too much trouble. The food is all homemade and very nourishing, and the soups are excellent. I have had a stream of visitors who all want to book in! Thank you to all the staff!

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you so much for your lovely review, it was a pleasure to enable your speedy recovery following your operation. We are so glad that we were able to meet your expectations and look forward to seeing you again for a cuppa!

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Review from M R (Friend of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience
My friend has moved from a retirement flat to Wilton Place, and right from the minute she arrived, she was made to feel part of the family.
The staff have all been fantastic and made the transition so smooth.
The rooms are so spacious and bright.
My friend loves the spa bathroom.

The food is excellent.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home
Thank you so much for your lovely review.
At Wilton Place, we pride ourselves on welcoming our new residents and helping to make Wilton Place their home and extended family. This has been very easy as your friend is an absolute pleasure to be around, such a fun lady and enjoys the social aspect of all that we bring.

We look forward to seeing you soon!

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Review from Hazel P (Respite Resident) published on 20 December 2023 Submitted via Postal Card
Overall Experience

A warm welcome from the management when I arrived for respite care. My room was delightful and well equipped - adjustable bed, two comfy armchairs and a small table, an overbed table, wall-mounted TV, built-in drawers and wardrobe. A spacious and well-appointed ensuite was also provided. The carers were so kind and helpful and the food was good. The bistro was a lovely social space to chat and enjoy drinks and light refreshments at any time. A really special, purpose-built and designed care home.

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Review from Simon J (Son of Resident) published on 6 December 2023 Submitted via Website
Overall Experience
I was looking to find a care home to allow my parents to relocate from Devon to be closer to me. My father has dementia and had been in a home for a year which catered for his basic needs but was not allowing him to thrive. This left my mother on her own which had a detrimental effect on her health and well-being.
When we went to look around, it was clear that Barchester Wilton Place Care Home had put in a great deal of effort into making it very special. Mum chose a lovely room and she moved in with a few items from her house which has made it very homely. She's made new friends and her well-being is so much better. It’s such a relief to see her smiling again.
My father then moved up so Mum can now see him whenever she likes. She knows he is being well looked after and no longer has the worry and stress of the last few years while trying to care for him on her own. All of the staff are simply amazing.

Knowing my parents are safe, happy, well cared for and enjoying life again has lifted a huge weight from my shoulders.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home
Thank you so much for your wonderful review, it has been a pleasure facilitating the reunion of your parents and we are so happy that it has relieved the worry you and your mum were experiencing with your father being so far away from you both.

We hope they continue to enjoy life here at Wilton Place!

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Review from Sarah G (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

Wilton Place is a beautiful care home. It is like a luxury hotel! My parents are very happy to "show off" their new home to any visitor they have. The staff are all very friendly and helpful - they already know my parents well. It is a joy to visit and definitely feels like home.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your lovely review; we are so happy that Mum and Dad have settled so well and are content in their new home and proud to show it off. Welcome to our family!

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Review from Maureen G (Respite Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience

I visited for a week of respite care while my family were abroad for a wedding. I was pleased to be able to book a short stay. I had a very pleasant week. The staff were extremely kind and helpful - they responded straight away to my buzzer and nothing was too much trouble.

Reply from Antoinette Roberts, General Manager at Barchester Wilton Place Care Home

Thank you for your review of Wilton Place, we are happy that your stay with us was pleasant, we hope to see you again in the future, you would be most welcome!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (2)

News
  • 28 Jul 2026

    Residents enjoyed a lovely morning trip to Riverbourne Community Farm. After getting up close with the different animals, we made a customary stop for refreshments before boarding the mini bus...

  • 27 Jul 2026

    Residents enjoyed a lovely trip to the local garden centre, enjoying the wonderful array of plants and flowers for sale. They followed this with a delicious afternoon tea in the...

  • 20 Jul 2026

    This week some of our ladies had a baking session and they enjoyed making something new. Cheese and tomato pinwheels. They all rolled up their sleeves and gor stuck into...

Upcoming Events

Awards / Recognitions (50)

Accreditations

There are no accreditations posted yet for Barchester Wilton Place Care Home.

Meet the Team (15)

Antoinette Roberts
Antoinette RobertsJob Title:General ManagerJoined: 2022

Hello, my name is Antoinette, and I am the General Manager at Wilton Place.

I have been managing in luxury care homes now for over 13 years and I am passionate about delivering fantastic care, within beautiful environments. I have over 25 years of management experience in the care sector.

Here at Wilton Place, our residents are able to access a full suite of life-enriching activities as well as continuing their lives as part of the wider community in Wilton.

I look forward to welcoming you to our home, to come and see everything that we have to offer and to enjoy a slice of homemade cake (or two) over a cup of tea with me and my team.

Jas Taylor
Jas TaylorJob Title:Deputy ManagerJoined: 2023

Jas is new to the role of Deputy Manager at Wilton Place, but has worked as a Senior Care Assistant and then Community Lead since she joined the Wilton Place family in 2023.

She has worked in the care industry for 11 years and has gained a lot of experience over the years, including specialist dementia care. Jas has a passion for exceptional, compassionate care for our residents and takes pride in supporting us to recognise the unique needs and challenges each resident faces, ensuring their needs and preferences are met.

Jas supports residents and their families and the team at Wilton Place. She is friendly and approachable, and looking forward to working with the wider community to share the great work we do at Wilton Place.

Rebecca Parker
Rebecca ParkerJob Title:AdministratorJoined: 2022

Rebecca has worked in the private healthcare sector for 16 years. She is the go-to for all things admin-related and, as such, has built firm relationships with our residents and their families.

Fiona Long
Fiona LongJob Title:Activities Coordinator & Dementia ChampionJoined: 2024

I joined the Wilton team at the beginning of 2024 following a career in education. I love getting to know our residents and their families, and I enjoy planning and delivering a comprehensive activities programme which not only supports their interests but also introduces new opportunities and challenges. There is nothing better than seeing the residents’ smiles and hearing their laughter. I am also a dedicated Dementia Champion. I'm on hand to offer help, guidance and practical solutions to families who need additional support.

Carly Mitton
Carly MittonJob Title:Head Housekeeper / Infection Prevention & Control ChampionJoined: 2022

I’m the Head Housekeeper here at Wilton Place. I have a wealth of housekeeping knowledge and have worked in the industry for over 15 years. My team and I enjoy engaging with our residents and learning about their lives, whilst attending to their housekeeping and laundry needs. I am the home's Infection Prevention & Control Champion.

Colin Cooper
Colin CooperJob Title:Head of Maintenance / Health & Safety ChampionJoined: 2023

Hello, being part of the Wilton Place team is great, everyone is so friendly and kind. I've previously worked as a Maintenance Supervisor in a senior school and enjoyed seeing the young people achieve and progress. It's rewarding to maintain this beautiful home for our residents who deserve the very best, they are welcoming and amiable and a joy to engage with each day. I am the home's Health & Safety Champion.

Hayley Dibden
Hayley DibdenJob Title:Head ChefJoined: 2023
Hello, I'm the Head Chef here at Wilton Place. I have been part of the Barchester family for 19 years.

I've always loved baking - birthday cakes, afternoon tea spreads and cheese and wine evenings are some of my favourite things to prepare.

I love getting to know each resident, learning their favourite meals and creating dishes that bring comfort and joy.

Wilton Place is a beautiful home, and I am proud to be part of the team.

Grace Ruddle
Grace RuddleJob Title:Senior Carer / Palliative Care ChampionJoined: 2022

Grace is one of our Senior Carers.

She has a wealth of experience and expertise in the care industry and is passionate about the bespoke, person-centred care she delivers.

She is positive and solution-focused, a calm, warm and welcoming presence in our home, supporting residents, families and staff alike.

Gary Patrick
Gary PatrickJob Title:Senior CarerJoined: 2023

I have been within the care industry for 15 years, my background is Neuro rehabilitation caring for patients with traumatic brain injuries and neurological conditions. However in the last 10 years I have found myself working in dementia care. Each day is filled with laughter and heart-warming experiences not one day is the same. I’m lucky not everyone can say they enjoy their job but working within dementia care is an enjoyable career.

Julie Pearce
Julie PearceJob Title:CarerJoined: 2022

Julie joined Wilton Place when it first opened and has been an integral part of the team ever since. Her background is in care in the community but she is also a qualified hairdresser so manages the dedicated hair salon for the residents.

Julie says 'I love my job and I enjoy interacting with all the residents.'

Nicky Morgan
Nicky MorganJob Title:Carer/Activities AssistantJoined: 2022

"I have been at Wilton Place since the opening in December 2022 and have not looked back.

Wilton Place is a beautiful home and the team is lovely but most of all the residents are happy and as a team member that's all I could ask for."

I am also part of the Activities team. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. I seek opportunities to ensure residents continue with their hobbies and interests and also discover new ones.

Berenice Marsh
Berenice MarshJob Title:Houskeeping AssistantJoined: 2022

Berenice loves getting to know the residents and hearing all about their families whilst attending to their housekeeping needs. She is a welcoming smiling face each morning.

She previously worked as a Teaching Assistant in a primary school and enjoys welcoming her grandchildren into the home when they come along with their school to visit our residents.

Tina Blanchard
Tina BlanchardJob Title:HostessJoined: 2023

Tina is part of our Hostess team. Her career in the care industry spans 30 years and she has worn many hats throughout that time. She began as a Carer, progressing to Senior Carer and now enjoys her role as Hostess here at Wilton Place. Tina delights in her daily interactions with residents and looks forward to coming to work each day.

She is often the first person a resident sees in the morning as knocks on the door with their morning cup of tea and a cheery greeting.

Tina ensures residents enjoy a luxury dining experience at every meal time and enjoy delicious beverages and cakes in our Bistro throughout the day.

Richard Amey
Richard AmeyJob Title:Second ChefJoined: 2022

Richard has worked in the catering industry for 40 years. He enjoys taking the time to get to know each resident and their culinary wishes. His greatest reward is presenting residents with bespoke dishes and menus and takes great delight in seeing them enjoy not only the dishes he creates but the entire dining experience.

Carly Callacher
Carly CallacherJob Title:Admin AssistantJoined: 2025

I have worked in administrative roles for the last 6 years, having previously worked in healthcare. I enjoy the diversity the admin role offers at Wilton Place. No two days are the same.

It's so lovely being able to work in such a beautiful care home with such wonderful residents and meeting all of their families.

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