
The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia.
The community is broken up into small units that provide a family feel, helping people to feel safe and comfortable. Services are based on independence, dignity and choice, supported by a person-centred approach to care.
The home resembles a five star hotel and features...
Care Provided by Barchester Wilton Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilton Place Care Home for full pricing details and T&Cs.
Contact Barchester Wilton Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Antoinette Roberts(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (64)
Barchester Wilton Place Care Home Reviews (59)
Barchester Wilton Place Care Home has a Review Score of 9.9 (9.850) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Wilton Place Care Home has 59 reviews.
I was more than happy with the care he received and know he would be happy to return when I need a break!
Thank you for your review, it was a pleasure to have your husband here and we look forward to welcoming him back!
I've enjoyed socialising with some of your residents and your lovely staff. Unfortunately, I had to be ambulanced back to hospital with a serious UTI which weakened me considerably and it was two weeks before I could return to you. I was encouraged to play the harmonica in the bistro which people seemed to enjoy and would return if required at Christmas or before.
We were happy to hear your stay was positive and you enjoyed the social aspect, we would be happy to welcome you and your harmonica back any time!
The staff are brilliant, very friendly, kind, caring and know their residents so well.
Whenever I visit, the atmosphere in the home is lovely, there are always homemade cakes and teas and coffees on offer.
The home also puts on lots of fun weekend events throughout the year for the residents and really encourages families to get involved, making sure there is always something for the little ones to get involved in too!
Thank you so much for your lovely review of your experience at Wilton Place. It is so important to us that extended family are able to come at any time to visit their loved ones but also to participate in any events we hold. Always a pleasure to see you and your little one! We hope to see you soon.
I feel that my four weeks respite experience was long enough to gain a fair and balance view of life at Barchester Wilton Place Care Home. Every aspect of my needs at the time were fulfilled. I was graciously welcomed by kind, friendly staff. This helped me to settle quickly. All the staff were respectful, friendly and kind. No request was ever too much. Staff knew everybody's name and worked well together. As I needed to extend my stay, I had the experience of occupying two different rooms. Both were light, quiet and had good outlooks. I made a good choice in going to Wilton Place.
Thank you for your recent review, an absolute pleasure to have you with us and we were happy you extended, so glad we were able to help you. We hope to see you soon, come and visit us for team and cake, we'd love to see you!
My mother enjoyed her stay and was very well cared for.
Thank you for your review, it was a pleasure to care for your loved one, sending our best wishes to you both.
Excellent modern care home with first-class facilities. Bright clean rooms, well managed with thoughtful and caring staff.
Thank you for your review, we are so happy that your lovely Mum decided to return to us permanently following an initial respite stay. She is now an integral part of the Wilton Place family and my go-to for gardening tips!
I couldn't fault my stay there. The chefs were accommodating of my dietary needs, and went out of their way to provide what I needed.
I would definitely return.
Thank you so much for your review, it was a pleasure having you at Wilton Place and we are so glad that your experience was such that you extended your stay. Next time you need rest and relaxation, you know where to find us!
Incredible environment and service. The manager made our visit so comfortable and the whole home is clearly run very well. All the residents seemed so relaxed, enjoying the facilities and looked after. The list of activities looked really fun and it's such a comfort knowing loved ones are living in a clean, well-organised, welcoming atmosphere.
Thank you so much for your wonderful review of the service you received at Wilton Place whilst visiting your friend, we look forward to welcoming you back soon!
She has good relationships with many of the carers and the meals are, in the main, very good.
When I’m away I know that she is well looked after and safe.
Thank you for your review, it is heartwarming to know that you are able to relax in the knowledge that your mum is safe and well cared for within the Wilton Place family.
Excellent home and staff. Only negative my wife found meal times difficult.
Thank you for your review, we appreciate that meals are difficult when there are specific dietary requirements but hope that the chef's person-centred approach made her experience a positive one. We were so happy to be able to extend her respite stay for that additional rest and relaxation.
The staff are incredibly friendly, you feel right at home when you are there. The home is very clean and you can tell it is well looked after. The events that are put on are very well thought out and organised to a high standard. You can tell the home has high standards in all departments and it is consistent.
Thank you so much for your lovely review of Wilton Place, we pride ourselves on offering a friendly, homely environment for residents and families, we look forward to welcoming you back again very soon!
My Father was welcomed into Wilton Place shortly after the opening. He was to live there until late November 2023 and every day he was loved and cared for by the amazing staff. I mean from the chefs and kitchen staff who served great options every day, the maintenance staff who interacted whilst carrying out their important tasks and duties, and the housekeeping staff for whom nothing was ever too much. The care staff could not have been kinder, or more patient. Everyone in the specialist care unit upstairs, where he was, had their individual needs met whatever they were, music, knitting, artwork, and singing and dancing were amongst many of the joys bestowed on the residents. It was a hotel atmosphere from entering and being welcomed but with the helpful front desk staff, nothing was ever a chore. The manager and her entire team should be very proud of their achievements as I have never seen anywhere run so smoothly and with such attention to detail, forever grateful thank you.
Thank you for such a lovely review. It was an absolute pleasure to care, not only for your lovely Dad but also for the wider family. Everyone misses him and we hope that in time you will feel able to visit for tea and cake. Best wishes to you and the family.
Following a fall, my Mother required respite care as she was no longer able to cope alone at home. Wilton Place provided all the care she needed throughout her stay. The friendly staff and excellent service helped restore her mobility and confidence.
Thank you so much for your recent review following your Mothers's respite stay at Wilton Place. We are so glad to hear that her stay was positive and wish her all the very best with her continued recovery at home.
The facilities in this home are amazing and the number of activities alongside the endless entertainment for the residents make this a great place to stay. The best asset however is the Barchester staff. All are extremely personable and above all care and have empathy for resident.
Thank you so much for your positive feedback, at Wilton Place we pride ourselves on the family feel of the home which comes from the empathy and care which our team give to not only our residents but their families too. We look forward to welcoming you back soon!
It is wonderful. I am convalescing from a leg operation. The staff are all friendly and capable, nothing is too much trouble. The food is all homemade and very nourishing, and the soups are excellent. I have had a stream of visitors who all want to book in! Thank you to all the staff!
Thank you so much for your lovely review, it was a pleasure to enable your speedy recovery following your operation. We are so glad that we were able to meet your expectations and look forward to seeing you again for a cuppa!
The staff have all been fantastic and made the transition so smooth.
The rooms are so spacious and bright.
My friend loves the spa bathroom.
The food is excellent.
At Wilton Place, we pride ourselves on welcoming our new residents and helping to make Wilton Place their home and extended family. This has been very easy as your friend is an absolute pleasure to be around, such a fun lady and enjoys the social aspect of all that we bring.
We look forward to seeing you soon!
A warm welcome from the management when I arrived for respite care. My room was delightful and well equipped - adjustable bed, two comfy armchairs and a small table, an overbed table, wall-mounted TV, built-in drawers and wardrobe. A spacious and well-appointed ensuite was also provided. The carers were so kind and helpful and the food was good. The bistro was a lovely social space to chat and enjoy drinks and light refreshments at any time. A really special, purpose-built and designed care home.
When we went to look around, it was clear that Barchester Wilton Place Care Home had put in a great deal of effort into making it very special. Mum chose a lovely room and she moved in with a few items from her house which has made it very homely. She's made new friends and her well-being is so much better. It’s such a relief to see her smiling again.
My father then moved up so Mum can now see him whenever she likes. She knows he is being well looked after and no longer has the worry and stress of the last few years while trying to care for him on her own. All of the staff are simply amazing.
Knowing my parents are safe, happy, well cared for and enjoying life again has lifted a huge weight from my shoulders.
We hope they continue to enjoy life here at Wilton Place!
Wilton Place is a beautiful care home. It is like a luxury hotel! My parents are very happy to "show off" their new home to any visitor they have. The staff are all very friendly and helpful - they already know my parents well. It is a joy to visit and definitely feels like home.
Thank you for your lovely review; we are so happy that Mum and Dad have settled so well and are content in their new home and proud to show it off. Welcome to our family!
I visited for a week of respite care while my family were abroad for a wedding. I was pleased to be able to book a short stay. I had a very pleasant week. The staff were extremely kind and helpful - they responded straight away to my buzzer and nothing was too much trouble.
Thank you for your review of Wilton Place, we are happy that your stay with us was pleasant, we hope to see you again in the future, you would be most welcome!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (2)
- 28 Jul 2026
Residents enjoyed a lovely morning trip to Riverbourne Community Farm. After getting up close with the different animals, we made a customary stop for refreshments before boarding the mini bus...
- 27 Jul 2026
Residents enjoyed a lovely trip to the local garden centre, enjoying the wonderful array of plants and flowers for sale. They followed this with a delicious afternoon tea in the...
- 20 Jul 2026
This week some of our ladies had a baking session and they enjoyed making something new. Cheese and tomato pinwheels. They all rolled up their sleeves and gor stuck into...
- 04 Sep 2026Organiser: Barchester Wilton Place Care Home
- 05 Dec 2026Organiser: Barchester Wilton Place Care Home
Awards / Recognitions (50)
- 10 Jul 2026Recipient: Barchester Wilton Place Care Home
- 12 Jun 2026Recipient: Barchester Wilton Place Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Wilton Place Care Home.
Meet the Team (15)

Hello, my name is Antoinette, and I am the General Manager at Wilton Place.
I have been managing in luxury care homes now for over 13 years and I am passionate about delivering fantastic care, within beautiful environments. I have over 25 years of management experience in the care sector.
Here at Wilton Place, our residents are able to access a full suite of life-enriching activities as well as continuing their lives as part of the wider community in Wilton.
I look forward to welcoming you to our home, to come and see everything that we have to offer and to enjoy a slice of homemade cake (or two) over a cup of tea with me and my team.

Jas is new to the role of Deputy Manager at Wilton Place, but has worked as a Senior Care Assistant and then Community Lead since she joined the Wilton Place family in 2023.
She has worked in the care industry for 11 years and has gained a lot of experience over the years, including specialist dementia care. Jas has a passion for exceptional, compassionate care for our residents and takes pride in supporting us to recognise the unique needs and challenges each resident faces, ensuring their needs and preferences are met.
Jas supports residents and their families and the team at Wilton Place. She is friendly and approachable, and looking forward to working with the wider community to share the great work we do at Wilton Place.

Rebecca has worked in the private healthcare sector for 16 years. She is the go-to for all things admin-related and, as such, has built firm relationships with our residents and their families.

I joined the Wilton team at the beginning of 2024 following a career in education. I love getting to know our residents and their families, and I enjoy planning and delivering a comprehensive activities programme which not only supports their interests but also introduces new opportunities and challenges. There is nothing better than seeing the residents’ smiles and hearing their laughter. I am also a dedicated Dementia Champion. I'm on hand to offer help, guidance and practical solutions to families who need additional support.

I’m the Head Housekeeper here at Wilton Place. I have a wealth of housekeeping knowledge and have worked in the industry for over 15 years. My team and I enjoy engaging with our residents and learning about their lives, whilst attending to their housekeeping and laundry needs. I am the home's Infection Prevention & Control Champion.

Hello, being part of the Wilton Place team is great, everyone is so friendly and kind. I've previously worked as a Maintenance Supervisor in a senior school and enjoyed seeing the young people achieve and progress. It's rewarding to maintain this beautiful home for our residents who deserve the very best, they are welcoming and amiable and a joy to engage with each day. I am the home's Health & Safety Champion.

I've always loved baking - birthday cakes, afternoon tea spreads and cheese and wine evenings are some of my favourite things to prepare.
I love getting to know each resident, learning their favourite meals and creating dishes that bring comfort and joy.
Wilton Place is a beautiful home, and I am proud to be part of the team.

Grace is one of our Senior Carers.
She has a wealth of experience and expertise in the care industry and is passionate about the bespoke, person-centred care she delivers.
She is positive and solution-focused, a calm, warm and welcoming presence in our home, supporting residents, families and staff alike.

I have been within the care industry for 15 years, my background is Neuro rehabilitation caring for patients with traumatic brain injuries and neurological conditions. However in the last 10 years I have found myself working in dementia care. Each day is filled with laughter and heart-warming experiences not one day is the same. I’m lucky not everyone can say they enjoy their job but working within dementia care is an enjoyable career.

Julie joined Wilton Place when it first opened and has been an integral part of the team ever since. Her background is in care in the community but she is also a qualified hairdresser so manages the dedicated hair salon for the residents.
Julie says 'I love my job and I enjoy interacting with all the residents.'

"I have been at Wilton Place since the opening in December 2022 and have not looked back.
Wilton Place is a beautiful home and the team is lovely but most of all the residents are happy and as a team member that's all I could ask for."
I am also part of the Activities team. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. I seek opportunities to ensure residents continue with their hobbies and interests and also discover new ones.

Berenice loves getting to know the residents and hearing all about their families whilst attending to their housekeeping needs. She is a welcoming smiling face each morning.
She previously worked as a Teaching Assistant in a primary school and enjoys welcoming her grandchildren into the home when they come along with their school to visit our residents.

Tina is part of our Hostess team. Her career in the care industry spans 30 years and she has worn many hats throughout that time. She began as a Carer, progressing to Senior Carer and now enjoys her role as Hostess here at Wilton Place. Tina delights in her daily interactions with residents and looks forward to coming to work each day.
She is often the first person a resident sees in the morning as knocks on the door with their morning cup of tea and a cheery greeting.
Tina ensures residents enjoy a luxury dining experience at every meal time and enjoy delicious beverages and cakes in our Bistro throughout the day.

Richard has worked in the catering industry for 40 years. He enjoys taking the time to get to know each resident and their culinary wishes. His greatest reward is presenting residents with bespoke dishes and menus and takes great delight in seeing them enjoy not only the dishes he creates but the entire dining experience.

I have worked in administrative roles for the last 6 years, having previously worked in healthcare. I enjoy the diversity the admin role offers at Wilton Place. No two days are the same.
It's so lovely being able to work in such a beautiful care home with such wonderful residents and meeting all of their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wilton Place Care Home to verify any information. View our terms and conditions. Barchester Wilton Place Care Home has an Enhanced Service -more info.