
The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

The staff have been utterly amazing at helping him settle, always listening to feedback and queriesM P(Daughter of Resident/Service User)

Kind and professional from the outset. The support for our whole family is much appreciated.Sylvia M(Wife of Resident/Service User)

His health and well-being have noticeably improved since he moved in.M P(Daughter of Resident/Service User)

Wilton Place, in Wilton, the Ancient Capital of Wessex, is a purpose built care home delivering high-quality residential care, and care and support for individuals living with dementia.
The community is broken up into small units that provide a family feel, helping people to feel safe and comfortable. Services are based on independence, dignity and choice, supported by a person-centred approach to care.
The home resembles a five star hotel and features...
Care Provided by Barchester Wilton Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilton Place Care Home for full pricing details and T&Cs.
Contact Barchester Wilton Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Antoinette Roberts(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (64)
Barchester Wilton Place Care Home Reviews (59)
Barchester Wilton Place Care Home has a Review Score of 9.9 (9.850) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Wilton Place Care Home has 59 reviews.
My husband stayed for two weeks respite. So impressed with the home, clean, friendly and efficient. His room was lovely with en-suite and door straight into the garden area. I could go away knowing he would be safe and well looked after. Highly recommend it to anybody in the same situation.
Best wishes to you both!
It is now just over 4 weeks since my mother (aged 92) has resided at Barchester Wilton Place Care Home near Salisbury. She started her stay as respite to see if she could settle and has now decided it will be her permanent home. This is a brand new care home (Opened Dec 2022) and my husband and I have visited many in the Salisbury area to find a suitable care home for my mother. This home is by far the best we have seen. The accommodation is superb, the decor amazing, the food excellent, the activities and staff perfect and I could not wish for a better home to look after my mother. Of course, none of this would be possible without the staff. From the start, the sales representatives, the manageress and the administrator have been professional, efficient, caring, helpful and really empathetic. All the care staff are excellent. I am totally relaxed and confident that my mother is receiving the safest and best care possible.
Thank you for your wonderful review of our services at Wilton Place. We were aware that as a family you were worried about how your Mother would settle into life here, I think we can safely say you those worries are no longer present, she has made friends, she socializes and enjoys everything there...
Ten out of ten! And thanks to all the staff who work so hard.
Thank you so much for your review and especially for recognising the hard work that goes into keeping a building of this size so beautifully immaculate. The whole team from care, hospitality and housekeeping go the extra mile to ensure our residents feel comfortable and content. It is so lovely to hear your feedback and glad that your friend is so happy here. Many thanks!
Our mother is a resident of Wilton Place, and we are so happy with the loving care she is receiving. Having been cared for at home until after her 100th birthday, we approached the prospect of a care home for her with great reluctance and trepidation when her care needs exceeded our ability to meet them. We need not have worried! From the moment she arrived at Wilton Place, she has been happy there, and we, as a family, who visit daily, have been so impressed with the quality of care she is receiving. Without exception, all the staff are brilliant: professional, yes, but also loving and caring and always ready to go the extra mile to ensure residents are happy and comfortable and treated as people with individual needs. We feel our mother/grandmother/great-grandmother is cherished at Wilton Place and that she receives respectful, excellent care for which we are very grateful indeed.
To the whole family, it has been an absolute pleasure caring for your lovely Mum, Grandmother/Great Grandmother, 100 years old and still such a strong woman with a cheeky sense of humour. She really does have a very special place in all our hearts. It has been wonderful having you all visiting so...
My husband and I stayed for 2 weeks in May as respite while our bathroom was being refurbished. We found the staff very welcoming and our rooms very clean and comfortable. Our bedrooms were adjacent which was good as my husband has dementia and is easily confused. We enjoyed sitting outside in the sun and taking part in various activities that were arranged.
Thank you for taking the time to review your stay with us. It was a pleasure to have you here, if only for a short while. I hope you are pleased with the bathroom renovation and if you need our help at any time in the future we would love to welcome you back to Wilton Place.
Mum's stay went better than we could have expected. The staff are wonderful and we received a few updates from Wilton Place to let us know how Mum was settling in, which was very reassuring for us. Mum thoroughly enjoyed her stay and we have made a further booking for July.
Considering residential care for your loved one is a difficult and stressful process. Wilton Place has made this process a lot easier for us. Thank you to everyone at Wilton Place for making Mum's stay such a positive and enjoyable experience. We look forward to seeing you again soon.
Thank you so much for such a lovely review, we are looking forward to welcoming "Mum" back to Wilton Place as she has been sorely missed both by residents and the team. It was beautiful to witness a new friendship and I know Mum's friend will be so happy to see her again. We look forward to seeing you again later this month.
My mum loves it, in mum's words "I feel special".
I thought the transition from Mum being at home to being in a care home would be a difficult and challenging time. It's only early, but so far so good, thanks again.
Thank you for your review of your experience at Wilton Place, our aim is always to welcome not only the new resident into the home but also their family and friends, it is so important to make the transition as smooth as possible and to alleviate the possible stress for all. The cake is never in short supply, please feel free to join us any time!
My grandmother has just moved in and is really pleased with the facilities and quality of care. Lovely building with great staff and food. Was really nice coming in for the first time and seeing my grandmother enjoying a Ukulele band for afternoon entertainment. Would highly recommend Wilton Place care home and feel happy knowing my family member will be in good hands.
Thank you for your review of your experience at Wilton Place, our aim is always to welcome not only the new resident into the home, but also their family and friends, it is so important to make the transition as smooth as possible and to alleviate the possible stress for all. We look forward to welcoming you back to visit your Grandmother any time, please feel free to come any time!
The first couple of days were indeed bumpy, to say the least, but the team at Barchester quickly responded. My dad's medication was completely reviewed and the correct dosage was then administered. It was as if somebody had switched something on inside as his whole total outlook on life changed immediately. He socialised with other residents and thoroughly enjoyed the conversations and interactions. I haven't seen my dad this positive in many years. We have booked him in again for a stay in July whilst he moves house.
I really couldn't recommend this care home and the team enough. Whilst a little expensive it's probably been the best thing we have spent money on in recent years.
5 stars from me.
Thank you to the manager and your team.
Made to feel welcome, has a good range of activities and is very clean. I have no complaints.
Thank you for your review of Wilton Place, it was a pleasure having you stay with us, please do keep in touch and feel free to come to any of our events or just for tea and cake, we would love to see you anytime!
My grandma recently moved into Memory Lane having been cared for at home 24/7 by her family, initially, this was for respite but she settled really quickly and enjoys sitting in the large windows to look out at the trees, birds, train line and garden. There is a great choice of food and she enjoys the dining room experience. The staff have been great in helping us to help her to settle and we have been welcomed to share information and work with the team which has led to a much smoother transition than we could have hoped for. I feel that the staff do know Grandma in just a few short weeks. In her time there she has bounced back from serious illness and this is in part due to their diligence and communication with us and the doctor. Her respite stay has now been made permanent because she is happy and we are reassured that she is getting excellent care.
Thank you for your review Lucinda, it has been a pleasure getting to know your grandma and the wider family, we can see how devoted you all are to her. We aim to get to know each resident individually to enhance the care they receive, as you said, she was very unwell but she has bounced back and we...
I was pleasantly surprised by my stay at Barchester Wilton Place Care Home. The staff were excellent in all fields I encountered which was a pleasure, not so often found these days. I am of the opinion that if I should return in the future for further assistance, the warmth and attention would still be there.
Wilton Place Care Home is a warm, inviting, excellent care home. My father moved in December 2022, following a stay at another local care home, to be closer to me and also because the facilities far exceeded where he was staying previously. The staff have been utterly amazing at helping him settle, always listening to feedback and queries and dealing with them in a timely manner. The care staff are friendly, professional and kind. Everyone goes out of their way to make him feel at home and are welcoming to family visiting. The facilities are immaculate, as to be expected for a new home but specifically the rooms large and airy, the furniture of high quality, the restaurant inviting and the food very good. There are great activities and the coordinator makes a great effort to ask residents what they would like to have put in place. It's lovely joining my dad for lunch or dinner at the home or stopping in for a coffee. His health and well-being have noticeably improved since he moved in.
We look forward to seeing you again soon!
Kind and professional from the outset. The support for our whole family is much appreciated. Couldn't have found a safer place for my husband. Thank you.
Best wishes.
Since my husband died in March 2022, my daughter has been my main support. I booked 2 weeks respite care so as to have 24-hour care. I am generally in good health and mobile but I don't feel safe to stay on my own at home. All the staff were very welcoming on my arrival. I settled in as I became familiar with the daily routine. The food was excellent, I enjoyed the activities, especially the visit by the school children, the jazz and knit and natter. The location of Wilton Place is very familiar to me because my husband's office was in Erskine Barracks in the 1970's. I will be happy to return to Wilton Place for a respite stay when the need arises. I have already recommended Wilton Place to friends and neighbours in Wilton.
With very best wishes
I came to Wilton Place 48 hours after a total shoulder replacement for 2weeks of respite care and it's been marvellous. Hotel accommodation plus very kind staff, giving me just the right level of help and care, with washing dressing etc until I was able to do it all for myself. And very nice touches such as a welcome card and flowers in my room on arrival.
It was a pleasure to support you with some rest and recuperation following your recent operation, we are pleased to hear that everything was just right. We wish you a continued speedy recovery and all the best for the future. Please do drop by for one of our lovely coffees and cakes, we would love to see you any time!
My mother has settled into Wilton Place Care Home quickly and is comfortable, confident and happy. The staff are warm and caring, and responsive to her needs and my comments and questions. The home is brand new and furnished and decorated to a very high standard. The food is genuinely superb! There are not many residents yet, but the activities programme is up and running and it was lovely to attend a family Italian night this week, with food, wine and live music - everybody from my two-year-old to my 90-year-old mother had a great time! We are very happy with our choice for Mum.
Thank you so much for your review of our services. It has been lovely watching your mother flourish since moving in, I think she really feels at home here and expresses how happy she is. She has new friends, enjoys different activities and looks forward to meal times. She is a delight to have in...
Lovely home with warm and friendly staff, my friend was very happy and comfortable.
Thank you so much for your kind review we look forward to welcoming you to Wilton Place again soon.
My parents came to stay for Christmas, and my mum wasn't feeling well and ended up being admitted to the hospital. This left us managing Dad, who needs significant care, whilst also trying to visit Mum and support her. We needed some temporary respite care, so visiting the five best care homes in Salisbury and Wilton Place was by far our 1st choice. The facilities and set-up are extraordinary and the local nursing and administrative staff are so kind and lovely. The food is fantastic. Very sadly, my mum died suddenly on 5th January and my dad wants to try living at home in Essex again with a live-in career. However, if that doesn't work or his needs become too much, we will definitely be back. Meanwhile, the administrative team have been so flexible and supportive of our fast-moving situation. I couldn't recommend Wilton Place more highly.
Thank you so much Luke for taking the time to review our home, especially at this very difficult time for your family. It was a pleasure to have dad here, although for a very short period, our hearts went out to him and the wider family during this difficult time and although very brief, we enjoyed...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (2)
- 28 Jul 2026
Residents enjoyed a lovely morning trip to Riverbourne Community Farm. After getting up close with the different animals, we made a customary stop for refreshments before boarding the mini bus...
- 27 Jul 2026
Residents enjoyed a lovely trip to the local garden centre, enjoying the wonderful array of plants and flowers for sale. They followed this with a delicious afternoon tea in the...
- 20 Jul 2026
This week some of our ladies had a baking session and they enjoyed making something new. Cheese and tomato pinwheels. They all rolled up their sleeves and gor stuck into...
- 04 Sep 2026Organiser: Barchester Wilton Place Care Home
- 05 Dec 2026Organiser: Barchester Wilton Place Care Home
Awards / Recognitions (50)
- 10 Jul 2026Recipient: Barchester Wilton Place Care Home
- 12 Jun 2026Recipient: Barchester Wilton Place Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Wilton Place Care Home.
Meet the Team (15)

Hello, my name is Antoinette, and I am the General Manager at Wilton Place.
I have been managing in luxury care homes now for over 13 years and I am passionate about delivering fantastic care, within beautiful environments. I have over 25 years of management experience in the care sector.
Here at Wilton Place, our residents are able to access a full suite of life-enriching activities as well as continuing their lives as part of the wider community in Wilton.
I look forward to welcoming you to our home, to come and see everything that we have to offer and to enjoy a slice of homemade cake (or two) over a cup of tea with me and my team.

Jas is new to the role of Deputy Manager at Wilton Place, but has worked as a Senior Care Assistant and then Community Lead since she joined the Wilton Place family in 2023.
She has worked in the care industry for 11 years and has gained a lot of experience over the years, including specialist dementia care. Jas has a passion for exceptional, compassionate care for our residents and takes pride in supporting us to recognise the unique needs and challenges each resident faces, ensuring their needs and preferences are met.
Jas supports residents and their families and the team at Wilton Place. She is friendly and approachable, and looking forward to working with the wider community to share the great work we do at Wilton Place.

Rebecca has worked in the private healthcare sector for 16 years. She is the go-to for all things admin-related and, as such, has built firm relationships with our residents and their families.

I joined the Wilton team at the beginning of 2024 following a career in education. I love getting to know our residents and their families, and I enjoy planning and delivering a comprehensive activities programme which not only supports their interests but also introduces new opportunities and challenges. There is nothing better than seeing the residents’ smiles and hearing their laughter. I am also a dedicated Dementia Champion. I'm on hand to offer help, guidance and practical solutions to families who need additional support.

I’m the Head Housekeeper here at Wilton Place. I have a wealth of housekeeping knowledge and have worked in the industry for over 15 years. My team and I enjoy engaging with our residents and learning about their lives, whilst attending to their housekeeping and laundry needs. I am the home's Infection Prevention & Control Champion.

Hello, being part of the Wilton Place team is great, everyone is so friendly and kind. I've previously worked as a Maintenance Supervisor in a senior school and enjoyed seeing the young people achieve and progress. It's rewarding to maintain this beautiful home for our residents who deserve the very best, they are welcoming and amiable and a joy to engage with each day. I am the home's Health & Safety Champion.

I've always loved baking - birthday cakes, afternoon tea spreads and cheese and wine evenings are some of my favourite things to prepare.
I love getting to know each resident, learning their favourite meals and creating dishes that bring comfort and joy.
Wilton Place is a beautiful home, and I am proud to be part of the team.

Grace is one of our Senior Carers.
She has a wealth of experience and expertise in the care industry and is passionate about the bespoke, person-centred care she delivers.
She is positive and solution-focused, a calm, warm and welcoming presence in our home, supporting residents, families and staff alike.

I have been within the care industry for 15 years, my background is Neuro rehabilitation caring for patients with traumatic brain injuries and neurological conditions. However in the last 10 years I have found myself working in dementia care. Each day is filled with laughter and heart-warming experiences not one day is the same. I’m lucky not everyone can say they enjoy their job but working within dementia care is an enjoyable career.

Julie joined Wilton Place when it first opened and has been an integral part of the team ever since. Her background is in care in the community but she is also a qualified hairdresser so manages the dedicated hair salon for the residents.
Julie says 'I love my job and I enjoy interacting with all the residents.'

"I have been at Wilton Place since the opening in December 2022 and have not looked back.
Wilton Place is a beautiful home and the team is lovely but most of all the residents are happy and as a team member that's all I could ask for."
I am also part of the Activities team. I am passionate about resident inclusion, enabling our residents to feel independent and purposeful. I seek opportunities to ensure residents continue with their hobbies and interests and also discover new ones.

Berenice loves getting to know the residents and hearing all about their families whilst attending to their housekeeping needs. She is a welcoming smiling face each morning.
She previously worked as a Teaching Assistant in a primary school and enjoys welcoming her grandchildren into the home when they come along with their school to visit our residents.

Tina is part of our Hostess team. Her career in the care industry spans 30 years and she has worn many hats throughout that time. She began as a Carer, progressing to Senior Carer and now enjoys her role as Hostess here at Wilton Place. Tina delights in her daily interactions with residents and looks forward to coming to work each day.
She is often the first person a resident sees in the morning as knocks on the door with their morning cup of tea and a cheery greeting.
Tina ensures residents enjoy a luxury dining experience at every meal time and enjoy delicious beverages and cakes in our Bistro throughout the day.

Richard has worked in the catering industry for 40 years. He enjoys taking the time to get to know each resident and their culinary wishes. His greatest reward is presenting residents with bespoke dishes and menus and takes great delight in seeing them enjoy not only the dishes he creates but the entire dining experience.

I have worked in administrative roles for the last 6 years, having previously worked in healthcare. I enjoy the diversity the admin role offers at Wilton Place. No two days are the same.
It's so lovely being able to work in such a beautiful care home with such wonderful residents and meeting all of their families.
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