
. I can't thank The Oaks enough for being everything and more.Rachel S(Daughter of Resident/Service User)

The care, attention and genuine interest the staff show my nan is just phenomenal!Kate A(Granddaughter of Resident/Service User)

We are really pleased with Dad's care. He loves it here and enjoys the meals very much.Lisa A(Daughter of Resident/Service User)

. I can't thank The Oaks enough for being everything and more.Rachel S(Daughter of Resident/Service User)

The care, attention and genuine interest the staff show my nan is just phenomenal!Kate A(Granddaughter of Resident/Service User)

We are really pleased with Dad's care. He loves it here and enjoys the meals very much.Lisa A(Daughter of Resident/Service User)

The Oaks is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support - with an Outstanding rating from CQC (January 2026).
Wi-Fi will be available throughout the property. State of the art, innovative technology will be used throughout the home enabling the people they support to live a life of meaning and purpose, whatever that means to them.
They choose their teams by assessing emotional...
Care Provided by The Oaks
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch to discuss your needs - we carry out a full assessment to determine the best care and support for you or your loved one. All rates are subject to this assessment outcome.
The price(s) shown are provided by the care home. Contact The Oaks for full pricing details and T&Cs.
Contact The Oaks to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- EQ Care Group
- Private Owned
Person in charge
- Lianne Sturmey(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
The Oaks Reviews (52)
The Oaks has a Review Score of 9.5 (9.505) out of 10, based on 33 reviews in the last 2 years.
Over all time The Oaks has 52 reviews.
Visited a few care homes before accepting The Oaks. The staff and management are truly amazing with my dad. The care and love they all show him is so absolutely wonderful. Everyone goes above and beyond with their duties and I will never have to worry about my dad's care and well-being thanks to these wonderful people.
He was in a previous home and is now happy. The staff keep us informed with everything. He is a lot happier here and is talking better.
Our dad has now been here nearly 3 weeks and in that time he has settled in beautifully. It feels like home and I feel contented knowing Dad is happy, comfortable and secure with great staff which is so reassuring. Nothing is any trouble when asking. Just so thankful we found this fantastic home for Dad.
We are so pleased that you are happy with Dad living at The Oaks. We know how important the move to us was, and how important for the family it is for Dad to be closer to them. We absolutely love having him here and he has settled in so well already!
Dad has been here for 2 weeks, he has settled in lovely. Staff are very caring. Very happy with everything here. Home very comfortable and homely. Thank you to all staff.
Thank you for the kind review and lovely comments. We are thrilled that Dad has settled in so well here at The Oaks. He is a pleasure to have here and we thank you for trusting us with your dad's care.
The entrance, tea and coffee area is beautiful and the place has a very warm welcoming feel.
Staff seem lovely, welcoming and attentive.
Grandad seems happy and relaxed.
Thank you for the lovely comments about The Oaks. We are really happy that Grandad has settled in so well and already seems so content here.
The Oaks is the best care home I have ever visited. My dad had a beautiful welcome with a new home card and a big box of chocolates left in his room. All the staff from the home manager to the cleaning team were so welcoming and reassuring. Nothing was too much trouble for them and they always seemed really genuine in their care and love for the residents. I cannot recommend The Oaks enough, they are second to none.
What a relief to find such a great care home! After being in two homes prior to the Oaks I was getting a little concerned about the levels of care offered.
Since my uncle entered the Oaks Care Home I can say the standard of care he's received is nothing short of excellent. I've arrived several times unannounced and not once had to challenge any of the staff about his appearance or his general wellbeing.
Everything has been made easy in all my dealings with the staff and management regarding his care from taking medication, his eating and socalising........no complaints at all.
Thank you for this lovely review, we are so pleased with how your your uncle has settled in at The Oaks.
My mom was one of the first to come and stay at The Oaks. She's settled in so well due to the fabulous staff and immaculate warm surroundings. I'm always welcomed as a friend whenever |I visit. It's a joy to walk through the door.
Thank you for the lovely words. Mum has settled in with us so well. We hope she continues to thrive here at The Oaks!
My mom and dad came to live here in August, it is a lovely care home, people are very kind and willing to do anything for my parents, it's a warm caring home and the people are lovely.
Thanks, Anna we are so happy that Mum and Dad are enjoying life at The Oaks. Thank you for entrusting us with your parent's care, we hope they continue to thrive with us going forward.
My brother and sister-in-law have moved in and they are very happy, the staff are very helpful. The care is exceptional and they are very happy.
We are so pleased your brother and sister-in-law are happy and settled with us at The Oaks. We love having them both with us!
My mother was one of the first residents to move into The Oaks. The transition from her own home was managed in a way that I could not have hoped to be better. She has received outstanding care in every way, which has been very reassuring for our family to know Mum is happy and safe and has all the support she needs. The facilities are fantastic. I can recommend The Oaks wholeheartedly.
We are so pleased that Mum is settling into The Oaks Care Home. She is an absolute pleasure to look after!
What can I say. The Oaks absolutely outstanding from the care manager to all of her staff. Everything you ask not too much trouble. The home is absolutely beautiful and a bonus my mom has a garden room where she can sit outside. They understand my mom’s needs and give her 110%. I would highly recommend this home. Thank you The Oaks.
Thank you for your response. We are delighted that Mum is settling at The Oaks care home!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 August 2025Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Oaks.
There are no upcoming events for The Oaks.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Oaks.
Accreditations
There are no accreditations posted yet for The Oaks.
Meet the Team (1)

I'm Lianne, and I am thrilled to be part of the EQ Care Team supporting the Oaks in Rubery. I started in the care industry 25 years ago as a care assistant. Although I liked my role, I felt that I needed to progress. I gained my NVQs and worked hard to become a senior care assistant, progressing to Deputy Manager within 3 years. Now as a home manager, I love to provide the people I support with person-centred quality care and take time to understand the needs and preferences of everyone we bring into our home.
The Oaks is a brand new, innovative home offering state-of-the-art facilities, bringing person-centred dementia care to those who need us in Birmingham and the surrounding areas.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Oaks to verify any information. View our terms and conditions. The Oaks has an Enhanced Service -more info.