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Charlton Lodge

3 Buttercup Road, Wantage, Oxfordshire OX12 7GD
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Warm, attentive staff and a clean, welcoming environmentAbi W(Granddaughter of Resident/Service User)
Charlton Lodge, Wantage
Charlton Lodge, Wantage
Charlton Lodge, Wantage

Charlton Lodge is a new, purpose-built care home in Wantage, Oxfordshire. The experienced and dedicated team offer high-quality residential and dementia care on a permanent and respite basis. They also offer convalescent and compassionate end of life care.

Residents can enjoy a range of luxury facilities including a welcoming café, cinema room and hair and beauty salon. The bedrooms are individually decorated with a private, en-suite wet room. Many ground floor...  

Care Provided by Charlton Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,631From £1,834
Residential Dementia CareFrom £1,726From £1,941

Contact Charlton Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carla Kell(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Charlton Lodge Reviews (47)

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9.9

Charlton Lodge has a Review Score of 9.9 (9.891) out of 10, based on 47 reviews in the last 2 years. Over all time Charlton Lodge has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Katie B (Granddaughter of Resident) published on 16 August 2025 Submitted via Website
Overall Experience

Everyone is so friendly & helpful whenever I visit my Grandad! I love to keep up to date with what he's up to on the social media page too. He seems settled and always has news to tell us from the week of fun activities :)

Reply from Mark Young, Reviews Team at Charlton Lodge
Hi Katie thank you very much for taking the time to leave us feedback about your experience and we are so happy to hear you watch our social media to see what your grand-dad is getting up to on a daily basis...

At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Chris L (Husband of Resident) published on 14 August 2025 Submitted via Website
Overall Experience
My wife entered the Care home after a long period at home with dementia related issues with taking medication, diet and hygiene. These issues were dealt with in the first few weeks in Charlton Lodge.
Staff quickly recognised my wife's interests & used this knowledge to help her & open discussions.
The room is spacious with easy access to the en-suite toilet/wash facilities and has a decent view from the window which provides some interest when the pupils are going to and from school (e.g. schools opposite & my wife was a teacher).

One minor criticism is that the 'app.' does not fully work on my laptop - although I can see photos I cannot read comments - probably my fault for not having a 'smart' phone!

Reply from Samantha Debenham, Reviews Team at Charlton Lodge

Thank you for sharing your experience and for your kind words about the care your wife has received since joining us at Charlton Lodge. We're glad to hear that our team was able to quickly address the challenges related to her medication, diet, and hygiene, and that they have taken the time to...  

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Review from Pauline D (Daughter of Resident) published on 27 May 2025 Submitted via Website
Overall Experience
I booked my dad into Charlton Lodge for a week of respite care whilst I had a short holiday with my husband.
We first had a visit to Charlton Lodge and Dad was not only impressed with the accommodation and facilities but actually excited about his planned stay there.
Dad had a wonderful time at Charlton Lodge. He was particularly impressed by the staff at all levels saying they were very friendly, spent lots of time chatting to him, and even took him on the bus with 2 other residents to the town centre for a bit of shopping and coffee and cake which was super. He loved the cafe area in particular and also enjoyed his meals so much in the dining room with other residents. He had such a happy time there and said it felt like he had a holiday in a 5 star hotel surrounded by caring, fun people. We have re-booked for another stay in October and would highly recommend a visit if planning a respite break or permanent residency.

Thanks to all staff.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience, we are so pleased your Dad enjoyed his stay with us and look forward to welcoming him again later in the year.At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Sarah G (Daughter of Resident) published on 21 May 2025 Submitted via Website
Overall Experience

I have found Charlton Lodge to be the most kind and supportive environment for Dad. His care is excellent and he is treated with respect and kindness by all of the staff who are also very kind and supportive to us as a family, communicating with us and helping us all to make this this best possible time for Dad. It is always a pleasure to visit both him and the community at Charlton Lodge where there is always a warm welcome and a very happy Dad. I highly recommend this excellent home.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience we are so pleased you have entrusted your Dad with us.At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Joyce R (Daughter-in-law of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience
What a fabulous welcome we received when attending the VE Day celebrations. All the staff were very friendly, kind and caring.
Amazing entertainment, tea, cakes, singing and dancing.
What amazing care my mother-in-law has received so far.

Would strongly recommend a visit.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience, we are pleased to hear you enjoyed our VE Day celebrations and hope you was lucky enough to be in the picture on the front of the Oxford Mail!At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M P (Daughter of Resident) published on 18 May 2025 Submitted via Website
Overall Experience

Since moving to Charlton Lodge, my father has been shown kindness, impeccable care and thoughtful interventions to make his day to day living as good as it can be. I have been impressed with all the staff, be they managers, reception team, carers, cleaners or maintenance - nothing is ever too much trouble. Charlton Lodge is well organised, calm and welcoming. I would have no hesitation in recommending it to others. Thank you Charlton Lodge, it is so reassuring to know my father is safe and treated with respect and dignity.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience and for choosing us to look after your dad. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Alison H (Niece of Resident) published on 18 May 2025 Submitted via Website
Overall Experience
What a wonderful place Charlton Lodge Care Home is, a welcoming and friendly place from the moment we walked in.
My Auntie stayed for 2 weeks respite care and enjoyed every minute or it.
The staff were attentive, kind and compassionate, the facilities are wonderful.
The food was good, activities plentiful and even a few trips out on the minibus were very much enjoyed.
The modern, new building is so well designed and the bedrooms extremely spacious.
The Customer Relations Manager is very knowledgeable and helpful, all the staff were lovely.

We are now looking at long term care for our Auntie at Charlton Lodge and we know she will be in safe hands.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience and your lovely feedback and high praise for the team - we are also pleased since leaving your review your aunt has now moved in with us on a permanent basis. At Charlton Lodge Care Home - Care UK we set a high...  

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Review from Julie B (Daughter of Resident) published on 15 May 2025 Submitted via Website
Overall Experience
We received such a warm welcome when my father arrived at Charlton Lodge in March. After a very unhappy experience elsewhere, he was immediately reassured & comforted by the genuinely caring staff. The contrast has been remarkable, & we all felt an instant sense of relief.
Dad receives excellent care - he is washed & dressed daily with thoughtfulness & smells fresh & clean. The meals are delicious & he genuinely enjoys them. What really stands out is the staff - reception, admin, housekeeping, chefs & carers who all take the time to chat with him, look at photo albums, find sport/car tv programs, provide thoughtful activities & have a laugh with him. His love of the garden has been embraced & he's often outside in the sunshine, which he just loves.

Communication with our family has been excellent & reassuring, and I'm always warmly welcomed and kept updated during visits. Charlton Lodge has a truly caring team, and we are so grateful for their kindness and dedication

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience and for your fantastic kind comments and thank you for entrusting us to look after your dad. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Claire D (Daughter of Resident) published on 14 May 2025 Submitted via Website
Overall Experience

We moved Dad to Charlton Lodge from another home and could not be more pleased with the level of care he has received. The staff have been amazing, very attentive and thoughtful and have gone out of their way to make sure he is happy. As visitors we are welcomed warmly and the dialogue between the home and family has been excellent. I could not recommend this home more highly.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience it's such a pleasure for us to be trusted with your Dad and to see him flourish - thank-you again for your kind comments. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Lynne T (Sister of Resident) published on 6 May 2025 Submitted via Website
Overall Experience
When my brother initially moved to Charlton lodge all seemed well. But after a few weeks things went horribly wrong. Although Careuk staff had assessed him, it became clear that they could not meet his complex needs. Horrifically last week the family were informed with half a days notice that he had to leave. He has cerebral palsy, learning difficulties and early stage dementia. And the best interests meeting prior to his move said that he couldn't go home.

It was only the kindness and compassion of the deputy manager, who was proactiive in finding another home (not in the CareUK group), which saved the day. Other staff members obviously need to go on training courses urgently.

Reply from Samantha Debenham, Reviews Team at Charlton Lodge
Thank you for taking the time to share your feedback regarding Charlton Lodge. I am deeply sorry to hear that this was the experience that you and your brother faced during his stay at our home.

We sincerely apologise for not meeting your expectations in providing the care and support your...  

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Review from Keren I (Daughter of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

My mum came for a short stay at Charlton Lodge and liked it so much she didn't want to leave and has now become a permanent resident. The family are all so pleased as we get to spend quality time with her when we visit rather than spending our time arranging carers and doing household chores, shopping etc.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. We are very pleased that your mum decided she wanted to stay with us and that you are enjoying spending quality time together now rather than having to run errands and attend to daily chores.

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Review from Francesca E (Friend of Resident) published on 4 April 2025 Submitted via Website
Overall Experience
By far one of the most welcome care homes I have ever walked into - the administer knew my friend like he was their family - so loving and warm. The atmosphere is amazing with all staff walking around with smiles on their faces eagerly awaiting to help anyone
My friend has done nothing but smile since their arrival and it definitely makes the decision for their family a lot easier

Keep up the amazing work

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Joanna A (Friend of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

I have 2 of my friends in Charlton Lodge. One of my friends has been here since Christmas 2024 and my other friend since February 2025. They both love living here and when I come in it's so lovely to see both so happy and the carers can't do enough for them with support, care + activities.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, we are pleased to be able to look after your friends and enjoy your regular visits along with your dog.

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Review from P B (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

Our family were so pleased how our mum was looked after when she was admitted after a recent health scare. She was so happy with her stay and the family were reassured she was in the right place to help get her back on her feet - we can't recommend the home highly enough.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that we were able to help the family in your time of need - we look forward to welcoming you again in the future.

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Review from Victoria H (Daughter of Resident) published on 13 March 2025 Submitted via Website
Overall Experience
We booked mum in for respite so my dad and myself could have a break and mum could get the care she needs.

Mum has Alzheimer's and the staff at the care lodge have been amazing with her. She had such a positive time we decided to extend the respite and hopefully we can have her there full time in the future.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. We are so pleased your mother has settled with us so well after her initial respite stay and so pleased you have decided for her to stay with us for the foreseeable future.

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Review from Wendy W (Daughter of Resident) published on 7 March 2025 Submitted via Website
Overall Experience

This is an amazing care home. Beautifully decorated and laid out. All the staff are very friendly and extremely caring to residents and family members. Mum is very settled in the home and my Dad visits about 3 times a week, he is made to feel very welcome.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. We are so pleased you mother has settled so well with us here at Charlton Lodge and that your father is able to visit her regularly and be part of our extended family.

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Review from Francis J (Relative of Resident) published on 3 March 2025 Submitted via Website
Overall Experience
We can't thank Charlton Lodge enough!
Even before moving in, the staff had shown nothing but respect and care for our family. They are clearly in the right job!
The home is amazing, so clean and very posh. We are always made welcome when we visit.
We missed the grand opening, but the pictures look great. We are looking forward to seeing what they put on for the residents next!

Keep up the great work.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience. Another lovely review you are always welcome to visit us and please follow our Facebook page to see all the exciting things we get up to here at Charlton Lodge

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Review from Lauren D (Daughter of Resident) published on 3 March 2025 Submitted via Website
Overall Experience
Mum spent two weeks at Charlton Lodge while we had a holiday. She was very comfortable and happy while staying there. She joined in with the activities, something we did not expect, made friends with other residents and enjoyed many films in the cinema.
I felt the care team were interested in her, and they made the transition from home to care home so easy for me and reassuring for mum.
The furnishings and facilities are second to none, and the cafe is a wonderful temptation in between meals.

We have no hesitation in using the home in the future, knowing how wonderful Mum's care was.

Reply from Mark Young, Reviews Team at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience. We are so pleased your mother enjoyed her stay with us and also that she asked to stay a few more days at the end of her initial respite period - we look forward to welcoming her again next month.

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Review from D A (Partner of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My former partner stayed at Charlton Lodge for the whole of January 2025 whilst her permanent live-in carer took a well deserved and overdue holiday. I visited her several times in this month, and was always impressed by the friendliness and helpfulness of every member of staff that I met and talked to. The facilities are excellent for both resident and visitor. The staff were attentive and professional with my former partner at all times, and she was happy and contented whilst at the home. I would be very happy for her to stay at this excellent care home again.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience we were so pleased you were made to feel welcome on your visits and look forward to seeing you all again soon. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from C S (Friend of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

We could not have chosen a better care home. The staff are all incredibly kind and caring and show a genuine interest in their residents, family and friends. The home itself is beautiful and it's obvious a lot of thought has gone into making a homely atmosphere, with easy access to all areas. It's such a relief and comfort to see how our loved one is being looked after.

Reply from Mark Young, Reviews Team at Charlton Lodge

Thank you very much for taking the time to leave us feedback about your experience and we are pleased to hear about your positive comments about our staff who enjoy what they do. At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Charlton Lodge.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Charlton Lodge.

Meet the Team (1)

Carla Kell
Carla KellJob Title:Home ManagerJoined: 2024

I’m excited by the challenge of working at a newly commissioned care home.

A good Home Manager needs to be calm, patient, proactive, and empathetic. I understand through extensive experience that the small details make a huge difference. I’m always happy to talk through any questions or concerns residents or their families have.

I value being a trusted face within the home and the wider community. I like to get to know everyone I meet, whether it’s residents, families, colleagues, health professionals or entertainers. I enjoy these informal moments and these conversations are what hold a home together.

I ensure the home offers a safe, stimulating, and fun place to spend time in. It’s a place where CQC standards are maintained or exceeded at all times. My priority is to create an open, positive, and inclusive atmosphere. A home that advocates dignity, independence, choice, and self-fulfilment for all residents.

I strive to ensure my team always provides the professional and empathetic care everyone deserves. Under my leadership with a previous team, we won the ‘The Team of the Year’ and ‘West Berkshire Business of the Year’ awards.

I’m married with two grown-up children and I’m a keen runner. I love walking our dog or enjoying chilling out with a coffee after some retail therapy.

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