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Care Provided by 2 Cross Heath Grove
Type of Service
- Residential Home
- For a maximum of 5 Service Users
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Respite Care
Facilities
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Contact 2 Cross Heath Grove to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Aspire Community Benefit Society Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Beckie Hainsworth (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (5)
- Single Rooms with ensuite Wet Room (5)
Parking
- Limited parking available. On street parking is also available nearby.
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2 Cross Heath Grove Reviews (1)
Over all time 2 Cross Heath Grove has 1 review.
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Overall Experience
Date Published
Reviewer Connection to 2 Cross Heath Grove
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Review from J S (Father of Resident) published on 30 August 2024 Submitted via Website•
Overall Experience
Very few properly trained staff, unable to adequately handle someone able-bodied and not profoundly disabled. Despite one-to-one carers (provided separately) still cut respite short by asking for "customer" (their term for clients) to be picked up. Struggling with my own mental health because the...
Very few properly trained staff, unable to adequately handle someone able-bodied and not profoundly disabled. Despite one-to-one carers (provided separately) still cut respite short by asking for "customer" (their term for clients) to be picked up. Struggling with my own mental health because the "help" isn't up to the job. Run like an old folks home with zero stimulation. The highlight of the day is watching TV in the communal living room. My son hates going because he's bored to tears. Feel guilty having to send him but I need a break.
↩Reply from Carol Benson, Marketing & Communication Manager at 2 Cross Heath Grove
Thank you for bringing your concerns to our attention. Can I firstly apologise that you have found it necessary to complain about the service we provide for your son. I assure you we take all such concerns very seriously and make every effort to investigate all concerns raised. Our Respite Service...
Thank you for bringing your concerns to our attention. Can I firstly apologise that you have found it necessary to complain about the service we provide for your son. I assure you we take all such concerns very seriously and make every effort to investigate all concerns raised. Our Respite Service Area Manager will therefore contact you shortly to discuss the concerns you have raised and attempt to resolve them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for 2 Cross Heath Grove.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for 2 Cross Heath Grove.
Accreditations
There are no accreditations posted yet for 2 Cross Heath Grove.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about 2 Cross Heath Grove
What types of Care is 2 Cross Heath Grove registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does 2 Cross Heath Grove have?
There are 5 Single Rooms.
What are the Facilities & Services at 2 Cross Heath Grove?
Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is 2 Cross Heath Grove to the centre of Leeds?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact 2 Cross Heath Grove to verify any information. View our terms and conditions. 2 Cross Heath Grove has a Basic Service -what a Basic Service includes.