Tall Trees Glade

Burford Road, Shipton-under-Wychwood, Chipping Norton OX7 6DB
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9.2 84 Reviews
  • Tall Trees Glade, Chipping Norton
Located in a quiet rural setting in the heart of the rolling Cotswold countryside, Tall Trees Glade provides round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Chipping Norton care home can enjoy quality facilities including cosy communal areas, a café and hair salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside there is a beautiful, landscaped garden.

The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
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Care Provided by Tall Trees Glade

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Tall Trees Glade for full pricing details and T&Cs.

Contact Tall Trees Glade to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Tall Trees Glade to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Bailey (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Tall Trees Glade Reviews (84)

9.2

Tall Trees Glade has a Review Score of 9.2 (9.223) out of 10, based on 9 reviews in the last 2 years.
Over all time Tall Trees Glade has 84 reviews.

Overall Experience
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Date Published
  • 84
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Reviewer Connection to Tall Trees Glade
  • 45
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Total of 84, showing 61-80
Review from Enid E (Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
2 weeks stay at Tall Trees Care Home with Nursing as part of NHS - quite painless arrangements, thank you.
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Review from Ian B (Son-in-law of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. Safe, secure environment.
Excellent food and drinks. My father-in-law settled in well and has been there 3 years.
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Review from L B (Power of Attorney of Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend spent the last 20 months of his life being cared for at Tall Trees.


He loved being there and as he got frailer, the staff were all so kind to him. Would really recommend this nursing home to anyone that finds that they are in the position of needing one.

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Review from C F (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care and facilities here.
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Review from C S (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very impressed with the level of support Dad is given in the home. The staff are so caring and patient. It is a great relief to know that I do not have to worry about Dad as I know he is being looked after 24/7. The home is also very welcoming every time I visit. I feel I am part of one big family!
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Review from Jo D (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, I am very happy with my mother's experience at Tall Trees. I would like to see her more involved in activities but I think this is down to my mother, more than the home. Mum feels safe and secure here and her anxiety levels are pretty low now. She always looks clean and presentable and
seems to enjoy the food. My big disappointment has been the ongoing problem with the lift. I find it ridiculous that it has been out of action for so long.
Reply from Michelle Little, Home Manager at Tall Trees GladeThank you for taking the time to review Tall Trees, we really appreciate your feedback. At Tall Trees, we take great pride in ensuring we provide high-quality care and facilities. Our daily activities are an extremely important part of life at the home, so we have requested that one of our Activities Coordinators invites you to be involved in the regular review of your mother’s activity programme.

We apologise for any inconvenience which has been caused to you or your mother due to one of our lifts being out action. Unfortunately, we have had to wait for parts to be made and delivered from abroad but the lift is in the process of being fixed and will be up and running in the very near future. We have had a stair lift fitted and we have also been able to use an alternative lift for residents.

We welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.
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Review from S B (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved here after 3 months in hospital in 2016. Lovely staff helped her to settle quickly, and keep her occupied and happy!


She recently had a fall and was transferred to the hospital and we were notified as soon as possible.


All family are happy with the care given to Mum, and the friendly

staff.
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Review from David A (Son of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care and support given to my father after his stay in hospital.
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Review from C B (Son of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was a resident for one year and very much enjoyed her time at Tall Trees.
The nursing care was excellent, as were the carers.
My mother sadly died in March 2017.
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Review from J S (Daughter of Resident) published on 20 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very pleasant and helpful. There doesn't seem to be a handover system as I had to mention the same thing quite a few times today staff. Appointments I requested for my mum were not carried through.


I suggest you have a wipe board in the dining room and also in the resident's room.

Reply from Michelle Little, Home Manager at Tall Trees GladeThank you for taking the time to review Tall Trees and we really appreciate your feedback. At Tall Trees, we take great pride in ensuring we deliver high-quality care and facilities and we are very pleased that you have a positive impression of our team. We regularly review our procedures to ensure that our high standards of service can be provided at all times and we are pleased to confirm we have made robust improvements in this regard. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future.
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Review from H C (Daughter of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely caring and kind, which is by far the most important thing. There is a very pleasant terraced area, where residents who are fit enough can sit in the sun and admire the garden. Some rooms are much nicer than others, so it would be worth asking to see what rooms are available before
signing up.
Reply from Michelle Little, Home Manager at Tall Trees GladeThank you for taking the time to review Tall Trees, we really appreciate your feedback. At Tall Trees we take great pride in ensuring we deliver high quality care and facilities and are very pleased that you have a positive impression of our team and the quality care they provide. We always welcome comments and suggestions and the opportunity to improve and we hope you will continue to share your thoughts with us in the home in future.
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Review from J D (Daughter of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the very first day, my mother has been treated kindly and professionally and with dignity.
The staff are patient and gentle with her and make my father welcome on his daily visits.
Reply from Michelle Little, Home Manager at Tall Trees GladeThank you for taking the time to review Tall Trees, we really appreciate your feedback. At Tall Trees we take great pride in ensuring we deliver high quality care and facilities and are very pleased that you have a positive impression of our team and the quality care they provide. We always welcome comments and suggestions and the opportunity to improve and we hope you will continue to share your thoughts with us in the home in future.
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Review from C P (Son of Resident) published on 2 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely compassionate care. Good activities and an excellent manager. Very caring care staff.
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Review from Bev B (Wife of Resident) published on 18 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the look and feel of the home. The staff are very courteous and welcoming. The staff team very friendly and respectful to clients, who in the main, all seem settled and contented and having a good rapport with carers. Daytime activities seem a little lacking - perhaps more thought
could be given to stimulation via music therapy more often. Overall, a very good experience.
Reply from Elaine O'Mara, Marketing Executive at Tall Trees GladeThank you for your kind remarks. At Tall Trees, we take great pride in ensuring we deliver high-quality care, facilities and we are committed to creating an environment where our residents enjoy a varied, active and contented life. We are currently reviewing the activities that our residents take part in and are looking to conduct some smaller group activities and one-to-one activities including more music therapy based sessions. We always welcome comments and suggestions and the opportunity to improve and we hope you will continue to share your thoughts with us in the home in future.
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Review from Jo D (Daughter of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has now been at Tall Trees Care Centre for 16 months. I have been pleased with the care she has received and the friendly approachable staff are mostly excellent. Mum enjoys the food and is given a very good choice each day. Unfortunately, she does not join in many activities but I do believe
she is always actively encouraged to do so. I wish I could see her outside more in the lovely garden.
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Review from Stephen H (Grandson of Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the staff and the home. My grandad is well looked after and a lot more settled. The home is well maintained. The food is good with a varying choice. The staff are friendly and always polite.
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Review from C D (Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice care and ample meals. Gardens views from room. Every effort taken to please.
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Review from Shelagh G (Daughter of Resident) published on 20 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Tall Trees in August 2015, like most people moving into a new home, mother was anxious and frightened to start with, but the staff were fantastic and soon had her settled and very happy.


Over the last couple of months mother kept saying how much she loved being there and if I

took her away for a day or so, she looked forward so much to going 'home'.


Unfortunately my mother died recently, I couldn't have asked more from the staff, they were all so supportive and helpful and all were obviously so upset at her passing which proved to me how much they loved her. I can't thank them enough for their help and support and care they gave my mother.

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Review from Moira A (Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a bit unsure when I was coming here but I find that there is no pressure on you. Decisions were left to me. I have got choices. I am asked if I want to do something, which is very respectful. I like everything here (the food, the staff). A very relaxed atmosphere. I have had worse holidays!
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Review from Anne S (Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very comfortable here. I find the food very nice. It suits me and I get on quite well with most of the people here. I like my room very much because I can look at the yard and the drive coming into the main door. I can see the vehicles and the people. I get on with all the staff. They help me
every time I need it.
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Current Review Score: 9.2 (9.223)

Overview of Review Score

The Review Score of 9.2 (9.223) out of 10 for Tall Trees Glade is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Tall Trees Glade is calculated as follows: ( (86 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.438 Points relating to the number of positive Reviews for Tall Trees Glade is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (113)

Meet the Team (1)

Lisa

Lisa Bailey

Job Title: Home Manager

I have worked within the Care sector since 2007, and during my time in the sector, I have covered all aspects of care, including dementia and nursing care. Since 2013, I have been employed at Tall Trees Care Home as a Carer, Administrator and then most recently, as the Business Support Manager. I took on the role of Home Manager here in 2026.


I have enjoyed working hard with the team to ensure that our residents have a meaningful and safe environment to call home. I also want to ensure that the relatives and loved ones are part of this journey with me.


I am proud to be the face of Tall Trees Glade and will be actively involved in getting to know our residents and working with the team to ensure I bring cohesion to the Home. At Tall Trees Glade, we are one family, and everything we do is from the heart, treating the whole people who live within our home as individuals - understanding their choices, wishes and dreams for one reason, to make a difference every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tall Trees Glade to verify any information. View our terms and conditions. Tall Trees Glade has an Enhanced Service - more info.