Tall Trees Glade

Last Sunday afternoon, the manager organised the use of the lounge for our family visit for two adults and a three-year-old great-granddaughter. So pleasant in there, with more room for the little girl and pretty views outside for Mum, and a change of scene for her. Mum really enjoys the trips out that staff have kindly organised to a garden centre etc. The manager goes above and beyond!

My mum is well looked after, the staff are very nice. I cannot thank the staff enough, they cannot do enough for her. Her clothes are ironed and she looks lovely every day.

I visit twice a week at least and have always found Tall Trees to be warm, comfortable and welcoming with professional staff who clearly care about the residents. My mum is always clean and well-fed and obviously happy with the staff and their treatment of her.

Tall Trees has been a lifesaver for my mum, who was unable to live independently any longer. From our first visit, looking around, to Mum moving in, we felt welcome and Muum settled quickly. The home is clean and tidy and the dedication of all the staff, carers, nurses, well-being team etc would be hard/impossible to beat anywhere else. Communication regarding my mum's care and updates is excellent. I simply cannot imagine Mum being anywhere else.

My mother has been really looked after since moving here from her previous home. She has really improved, the care staff are good and spend time with her.

Superb all-round care. Lovely staff. Very caring all-round.

The family are well looked after. The staff are very considerate.

Staff were very good at looking after dad in his final days.

Sadly, I lost my father on 25th August but the support I received on the day was excellent. His passing came on very quickly but a member of staff was with me right until the end and supported me afterwards, showing real compassion and care. Other staff members also gave me excellent support and treated Dad with dignity. Thank you, everyone.

Everyone has been very good to me and my husband.

Absolutely delighted with the care provided by the Tall Trees team. Mum moved in after Christmas, with dementia. Our experience of Tall Trees went beyond all our expectations and Mum improved weekly, to the point it was possible to take her out for lunch. The quality of care and the friendly, helpful team, gave us great confidence that we had made the right decision, however difficult. They genuinely love their residents with birthday cakes and activities in the lounge, they are a great team, who go out of their way to make you feel welcome.

Tall Trees is an amazing care home. My mum was diagnosed with advanced dementia and since she has been in care at Tall Trees she has actually improved. She looks healthier and happier. She has been given the security and care that she needs. As a family, we cannot thank the team enough. They have gone above and beyond. It was a very difficult time as a family and the support offered has made the whole experience more manageable. The care manager is kind, caring and professional. Thank you Tall Trees for all you have done!

The rooms are very comfortable and the staff are very caring and so happy. The food is plentiful and very nice. The grounds are pretty, especially on a sunny day. My experience has been very positive and once again, the staff are so fabulous.

My father was transferred to Tall Tress after being in hospital, and we have been extremely pleased with the care he has received so far. The staff, from reception through to the cleaning ladies, have been both friendly and helpful. The surroundings are very picturesque, and the home itself is a lovely place to visit. The ladies on reception that we first met were very kind and a pleasure to deal with.

I have made several visits now and have found the staff caring and warm. I would certainly recommend Tall Trees.

I visited Tall Trees care centre in March 2022 after a very friendly phone call to check if I could visit a friend there. I was hugely impressed with the centre - very friendly, cheerful staff in beautifully presented, homely rooms. My friend couldn't be in a better place.

After travelling up from Devon to visit my mum, not knowing what to expect, I was blown away by the professionalism of the staff. Everyone from the start of my visit, who spoke to Mum, showed her such care and encouragement. You do not feel you are in a care home, it feels more like a relaxing hotel environment. I feel very at ease knowing my mum is getting the very best help on her road to recovery. thank you Tall Trees.

Really happy with my mother's care. Lovely family support. She's been so smiley if late; it is wonderful to see.

Tall Trees is a pleasant and caring care home. They accommodated my visit outside regular hours.

Always greeted with a smile at reception. During these times of covid, we don't get to see or speak to many other members of staff. The nursing staff make sure they phone me if they have any concerns about Mum. I would love to know more about what Mum gets up to when I am not around.