Tall Trees Glade

Many thanks.

Betty did not want to go into a care home, however after 2 or 3 days she started to enjoy staying here. The staff are all very caring she enjoys the flexibility and the company of other residents. After a long period of resistance the home is perfect for her although she says she misses her home, but she is very happy, and far more settled.

Welcoming team, friendly staff and though our relative wasn't here long - her care was very good - no concerns.

The change in my Mothers demeanour, appearance and acceptance of care is immense! She consistantly mentions how happy she is with the level of care and patience she receives from all the staff. She enjoys the activities and stimulation and it shows in her willingness to participate and join everyone for meals. I leave her at the end of my visit knowing in my heart that we've chosen the right home for her.

The staff are lovely and friendly and helpful and always polite, our relative seems happy and content. He and his wife enjoy all the meals, they are wholesome and nutritious. The housekeepers efficient and everywhere is lovely and clean. We couldn't be happier knowing our relative is looked after very well.

The home is in a lovely wooded setting and has a calm feeling about it.

My daughter has been made very welcome and treated kindly in the week she has been here. She appears to be happy and loves the cat, which she is being encouraged to feed. I have eaten Sunday lunch with her and it was excellent. She has enjoyed the activities so far and looks forward to the organiser starting next week.

A lovely welcoming and friendly home. Clean and organised. I enjoyed visiting.

My mother moved in to Tall Trees about 3 weeks ago and we came to the social dog walk. Loverly walk and got to know some more of the friendly staff. Dogs enjoyed there treats! Loverly to come back and get mum in the fresh air. Even if only for a few minutes! Also good experience for our dogs. Good to inclued mum. Many thanks! Since my mum has moved in this has been relaxing!

My mother-in-law moved in about a month ago and has been made to feel very welcome and has settled in very well.

Grandmother Christine is very happy.

The staff and management are wonderful, couldn't ask for better food is wonderful and plenty of it. Rooms and lounge could do with a refurb.

We have been so relieved and delighted to have found Tall Trees for our elderly mum. We looked at various homes in the area and it was the kind, understanding nature of the manager and all the staff that convinced me that this would be the best fit for her post hospital respite care, after initially wanting to be back at home, mum has come to her own conclusion that life at Tall Trees is much more pleasant and now wants to stay permanently. This is amazing and down to the level of support, service and kindness received.

The atmosphere here feels genuinely warm and supportive, and I am deeply grateful to the team for the compassion and professionalism they show every resident.

My father in law moved in to Tall Trees in September and we have been blown away by the experience that we have all had there so far. Nothing is too much trouble for the lovely staff and there is constant care and attention on offer. We are lucky enough to be able to visit almost daily and feel welcome and comfortable when we do so. There is a private lounge area if you come with a bigger group and we have even enjoyed the private dining room for a Sunday lunch together with all of our family. What is really striking though is the commitment to the individual and an understanding that every resident has a unique character and different needs - this is extremely well catered for. The management and administration team are responsive and helpful, especially at first when everything is new and confusing. When we were first considering Tall Trees I sent an email enquiry at 6pm one evening and received a callback that same evening, which surprised me. All in all its been a brilliant start.

My mother has been a resident at Tall Trees for over 2 years and at all times has been treated with respect and dignity. She has been encouraged to participate in group activities and also to continue, as far as possible, with her own interests; puzzles, knitting and crochet. Unfortunately with the dementia progressing these skills are being lost.

Tall Trees looks after my wife for me very well. The care staff and the reaction and management are all very welcoming. The staff are all very well-trained and most importantly are kind and caring of my wife and the other residents. One carer in particular has looked after my wife for a long time. She is excellent.

My mother continues to receive good care. Her needs have changed over the time she has been at Tall Trees and they have been well met. My only concerns are staffing, the frequent changing of managers and the difficulty recruiting suitable staff, eg, in housekeeping. I know existing staff often go above and beyond their duties. It seems unfair on them to have to do this so often. They also need all equipment to be in fully working order.

In a world where there are many horror stories, it's refreshing to visit a care home that has a warm and inviting atmosphere. Staff are prompt and helpful with any queries as well as being friendly. Residents are all happy too.

Absolutely amazing staff at Tall Trees, who went above and beyond to care for my wonderful mother-in-law through the agonising final stages of life, treating her with dignity and respect. The manager and her team were professional, knowledgeable, kind and caring. Offering support, advice and guidance, as well as privacy when needed. We could not have asked for more. Thank you, everyone, at Tall Trees.