St Rita's Care Home

Ditchling Road, Ditchling, Burgess Hill RH15 0GT
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9.8 62 Reviews
  • St Rita's Care Home, Burgess Hill
St Rita’s Care Home is a purpose-built facility, designed to support traditional care values in a state of the art property where pastoral care is practised on a daily basis.

Residents enjoy a scenic location, with views of the South Downs that are recognised for their outstanding natural beauty.

The home is wheelchair accessible and a pleasant place for loved ones to visit.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1782 – £1782
  • Self-Funded Residential Dementia Care: £1782 – £1782
  • Self-Funded Nursing Care: £1782 – £1782
  • Self-Funded Nursing Dementia Care: £1782 – £1782
  • RESPITE Self-Funded Residential Care: £2146 – £2146
  • RESPITE Self-Funded Residential Dementia Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Dementia Care: £2146 – £2146

Updated until 2026

These prices are only a guideline, please contact St Rita's Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Karen Shrimpton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Rita's Care Home Reviews (62)

Total of 62, showing 21-40
9.8

St Rita's Care Home has a Review Score of 9.8 (9.790) out of 10, based on 14 reviews in the last 2 years. Over all time St Rita's Care Home has 62 reviews.

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Date Published

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Review from David U (Friend of Resident) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Entry requirements very clear, including Covid test. Staff member very welcoming and natural, speaking with patient/client in a normal, friendly manner. Patient/client, our friend, very relaxed and seemed content. Pleasant room, personalised and clean.

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Review from Theodora V (Friend of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend was at St Rita's, and I had the privilege to be with her often during the weeks she was at St Rita's. She had MND. The staff were always attentive and caring - answering every need. I do believe she was in the perfect place for the last weeks of her life. Do not think she could have had
better care. She was comfortable and peaceful. Her family were always welcome.

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Review from Alex A (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a big decision to move my mum into a home, especially in the pandemic, and we held off as long as possible. But now we have found St Rita's, we know Mum is happy and well cared for. All her anxiety has gone, and the staff and the communication are both excellent. So pleased and recommend to everyone
I know in a similar position.

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Review from Mark M (Son of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but positive things to say about St Rita's. They have cared so magnificently for our mother over the years. The standards in all areas are exceptionally high, and the staff are a real pleasure to deal with.

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Review from Kim P (Friend of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to the home, I was very impressed by the welcome and assistance. My friend has a lovely room with a beautiful outlook, and the staff seemed helpful and attentive. I was offered a cup of tea and cake - an unexpected bonus! Clean, spacious and a lovely home.

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Review from R L (Husband of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is bedridden and has been here for two years. The care is very good and considerate.

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Review from S L (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked into St Rita's, I knew it was the right place for my mother. It is absolutely excellent, and the staff are wonderful. Totally recommend to anyone wanting a caring and professional place for their loved one.

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Review from R T (Son-in-law of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helpful staff, caring, very friendly and respectful to patients.
It's a really good care home.

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Review from Alice A (Granddaughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been here throughout Covid. She is supported, cared for and respected. She is always treated with dignity, and for that, I am very thankful.

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Review from J T (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was really struggling at home with dementia, and after she broke her hip, we needed to find a nursing home that we could have confidence in to take care of and look after her. St Rita's has done exactly that, and considering everything the home has had to cope with and endure as a result of the
pandemic, the management, nursing and care staff have worked very hard to keep Mum safe and well.

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Review from Vickie A (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely lucky to be able to have my mum admitted to St Rita's at the beginning of the pandemic. In both homes, my mum has been treated with dignity, care and support. The staff have worked hard through this awful time, and I can relax in the knowledge that my lovely mum has been treated amazingly.
Beautiful setting, lovely, caring staff that go the extra mile. Thank you!

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Review from R H (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was first at one care home and now at St Rita's. The staff are kind, attentive and treat my mum with great care and respect. They keep me informed of any changes in her care, and are always welcoming of new ideas and concerns.

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Review from Elizabeth B (Daughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Rita's Care Home is an excellent and caring environment. My mother moved to St Rita's over 7-years ago, and I could not wish for a better home. The staff are truly wonderful and have provided me with support and compassion through some very difficult and emotional times. Mum's wellbeing is at the
centre of her care, and I am confident that the care provided is in her best interests. Would highly recommend St Rita's to anyone.

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Review from Denise H (Power of Attorney of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very close friend, of whom I am nominated next of kin, resident in St Rita’s, and she has been here now for 6-months. All of the staff are so helpful, friendly and cheery, even if circumstances have been difficult with Covid lockdowns. The rooms are bright, clean and airy, the grounds very
well kept and glorious to view, and the atmosphere is warm. I viewed many before opting for St Rita’s, and I am so glad I did.

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Review from John H (Power of Attorney of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend who is a resident regularly and always find the staff helpful and courteous. I believe my friend is getting the best care offered to her. I wouldn’t hesitate to recommend St Rita’s Care Home.

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Review from J L (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experience of a number of residential care homes for my mother and other family members and can confirm that St Rita's rates as the most caring. I would not hesitate to recommend it. The staff are friendly, professional and approachable. The rooms are very pleasant, and the grounds beautiful.
My mother has been very happy here.

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Review from J B (Partner of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is by far the best residential home that I have been to. The staff are excellent, caring and professional. The home is welcoming and very well maintained and has a calm and peaceful atmosphere.

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Review from Lois H (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the home more highly. The staff are very much a happy, cohesive team, and the home's manager is professional and personable. As a result, the care given to the president is amazing! Staff retention is good, meaning the staff who work there are knowledgeable and empathetic/ They could
not have done more to ensure my mum was comfortable and as happy as she could be at a very difficult time. Thank you!

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Review from J S (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents resided at St Rita's since January 2016, and their care has been exemplary. The staff have taken wonderful care of my mum since my dad died four months ago. A very complex situation for someone with dementia who is also grieving. We have nothing but praise for the way our loved ones
have been cared for and the comfort that brings us.

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Review from Dawn B (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Rita’s, is I think, one of the top care homes in the area. It is within extensive grounds of outstanding beauty. Every time I visit my mother and drive up the long winding road, I think how beautiful the views are there with the llamas and water buffalos in the fields, it’s a dream. Then when I arrive,
no matter what day or time, I am always greeted with a smile and a polite how are you by any member of staff you come into contact with, everyone is so lovely. I really look forward to seeing them and my mother every time. You can be rest assured that your loved ones are being well cared for, and you can see that every time I walk along the corridor to my mother's room, any residents I see are happy, smiling and enjoying the activities that are always going on. Every member of staff, no matter their role, are all very courteous, and always knock on the resident's door before they enter, and if they have a visitor, they are always offered a drink, which is nice. Thank you to you all.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for St Rita's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for St Rita's Care Home is calculated as follows: ( (133 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 162 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Rita's Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

Karen

Karen Shrimpton

Job Title: Registered Home Manager

Joined: 2020

My name is Karen Shrimpton, I am the Home manager at St Rita's care home and have been in post since 24th February 2020.


I have worked in Health and social care for the last 26 years, 16 years of these in management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.


I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.


My qualifications are:


NVQ 4 Registered Manager's award.
Level 3 Practice Nurse
Level 7 Practice Nurse
Level 5 Diploma in Health and Social Care.
Level 7 degree in health and social care.

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Antonio Loyola

Job Title: Clinical lead

Joined: 2009

Clinical Lead of St. Rita's Care Home.

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Melanie Charles

Job Title: Clinical Lead

Joined: 2024

Clinical Lead of St. Rita's Care Home.

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