St Rita's Care Home

My dad became a resident at St Rita’s in the middle of February 2021. The manager was so helpful and efficient in answering my questions on the phone. She offered to meet me and walk around the grounds, but as I live in Devon, this wasn’t possible. The manager took the time to take numerous photos of the different areas, which all looked cheery, clean and inviting. When I or any of our family phone to talk to Dad, all of the team have been friendly and helpful and answer any questions we might have. Their feedback has been excellent, which has reassured us all, because of Covid, we haven’t been able to visit. My dad has settled well, and I believe that is due to the efficiency and kindness of the staff.

To me, St Rita's is a shining example of what a care home should be like, if ever I had a need to become a resident of a care home, this place would be my first choice without hesitation.

The staff at St Rita's have been outstanding throughout my grandmother's stay in the care home. Very facilitating and willing to go out of their way to ensure our family have maintained the highest level of communication possible with our relative during the Coronavirus pandemic. The management has been fantastic and very receptive to feedback. Overall, I feel very comfortable knowing my grandmother is at St Rita's and would recommend the home above others in the area.

On the practical side, my wife is now unable to care for herself but whenever I visit she is nicely dressed in matching clothes, hair done and very happy. All contacts, verbal, phone or email are responded to promptly by all members of staff. They go the extra mile to ensure a high level of care and attention to detail. They have purchased clothes for her (seeking my advice first) and even undertaken to sew in name tags. To say I am very happy with her care is an understatement!

The care provided by St Rita's is second to none. As a family, we feel very blessed to know our loved one is here and being cared for so well.

So pleased to be able to see Mum. It is a very worrying time, but I can see that Mum is well looked after and cared for.

The home always appears to be well-run and offers a safe and comfortable environment. The care staff are always kind and friendly. I imagine that the cost to residents is expensive - I've marked value for money as poor, which is a comment on the wider care environment rather than St Rita's compared to other homes.

Excellent arrangements

An excellent home for my father. Well cared for in a clean, tidy, organised facility. The staff is attentive, caring, and informative. I can't thank them enough.

I cannot praise the care St Rita's gave to our Dad whilst he was at St Rita's. Dad was not only cared for exceptionally well, but he was also loved. All the staff, the facilities, the activities and surroundings are second to none. Thank you.

She had no relations, I have been shopping and checking on her for the last 14 years. She now enjoys activities and outings, has people to talk to most of the time, is enjoying life doing things she never attempted before and doesn't want to return home. Well done, thank you.

My wife, who suffers from vascular dementia, has been resident in St Rita's since early 2014. During that time I consider she has been very well looked after, and cared for through one or two bad patches. At all times I have been made aware of any problems with her health and general well being.

An alternative would be welcome.

The staff are friendly helpful and efficient and always have time to spend with residents or their families and always follow up requests from the resident or their family.

My mother has been at St Rita's for two months now and I can only sing the homes praise. It is clean, bright, airy, spacious and has no lingering smells. The maintenance man was/is extremely helpful. The staff all present well, are bright and cheerful and quick to accommodate my mother's needs. (She cannot walk and needs a wheelchair). The activities provided keep her busy through the day. After each visit I still come away with a smile, pleased that she and I are both happy that she is under their care.

Every staff member is very nice and the nursing home is very clean. Nice touch with the Christmas decorations, food sounds lovely and she is very happy here.

My mum was at St Rita's from February 2016 until the time of death in August. Her care was first class with no request too small and every care made to accommodate her wishes. She was treated with great compassion and her dignity maintained. Her dementia prevented her being overly grateful, but we, her family, cannot express our gratitude often enough. We were all so lucky that St Rita's had a place for her when she needed it so desperately. Thank you all from the bottom of our hearts.

My mum has been at St Rita's for two years and I have nothing but praise for the care she has been given. All the residents are treated with care, kindness and compassion. It doesn't matter what time of the day you visit, the staff are welcoming and friendly. My mum's condition fluctuates and she is often anxious and upset about her confusion, but the staff are always reassuring but not patronising. Mum has her hair done by the hairdresser every week and always appears well groomed and looks well. We are all very grateful to St Rita's for their exceptional care.