St Rita's Care Home

Ditchling Road, Ditchling, Burgess Hill RH15 0GT
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9.8 62 Reviews
  • St Rita's Care Home, Burgess Hill
St Rita’s Care Home is a purpose-built facility, designed to support traditional care values in a state of the art property where pastoral care is practised on a daily basis.

Residents enjoy a scenic location, with views of the South Downs that are recognised for their outstanding natural beauty.

The home is wheelchair accessible and a pleasant place for loved ones to visit.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1782 – £1782
  • Self-Funded Residential Dementia Care: £1782 – £1782
  • Self-Funded Nursing Care: £1782 – £1782
  • Self-Funded Nursing Dementia Care: £1782 – £1782
  • RESPITE Self-Funded Residential Care: £2146 – £2146
  • RESPITE Self-Funded Residential Dementia Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Dementia Care: £2146 – £2146

Updated until 2026

These prices are only a guideline, please contact St Rita's Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Karen Shrimpton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Rita's Care Home Reviews (62)

Total of 62, showing 41-60
9.8

St Rita's Care Home has a Review Score of 9.8 (9.790) out of 10, based on 14 reviews in the last 2 years. Over all time St Rita's Care Home has 62 reviews.

Overall Experience

  • 54
  • 8
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Date Published

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Review from John E (Son of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Covid compliant entry is now routine and smooth. Prior to our visits, I choose to email confirmation of that day's negative lateral flow test results and my estimated time of arrival in good time; this helps Mum's care team plan accordingly; there is no need to book a visit in advance.
The visit is
in Mum's room where my wife and I are usually free to spend as long as we choose; we are often provided with light refreshments and can discuss any issues either with staff in the reception or with those on her floor. If there are any issues of note from the home's side, we are 'phoned at home.

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Review from Sarah G (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at St Rita’s since October 2021, and I could not feel more comfortable and assured about Mum’s care. Despite Mums sudden needs and financial requirements for her to go into residential care, the staff have been supportive, caring and kind at every stage. I am so impressed how
everyone you meet at the home smiles and acknowledges you every time you go in, and know exactly how Mum has been during the periods we don’t see her. The managers are so supportive and helpful with advice, and every member of their team, especially the lady in charge of the Covid regulations and ongoing visiting Covid visiting requirements, are really switched on and mindful. The nursing staff are second to none, and I am genuinely delighted with everyone and everything to do with my mums care. Thank you, everyone. If Mum could speak for herself, we know she would be more than happy.

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Review from Maria M (Daughter of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab care home.
Mum is so well looked after, and staff are fantastic.

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Review from Margaret M (Wife of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely bright cheerful home. Very kind and caring staff.

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Review from Debra I (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident at St Rita’s in the middle of February 2021. The manager was so helpful and efficient in answering my questions on the phone. She offered to meet me and walk around the grounds, but as I live in Devon, this wasn’t possible. The manager took the time to take numerous photos of
the different areas, which all looked cheery, clean and inviting. When I or any of our family phone to talk to Dad, all of the team have been friendly and helpful and answer any questions we might have. Their feedback has been excellent, which has reassured us all, because of Covid, we haven’t been able to visit. My dad has settled well, and I believe that is due to the efficiency and kindness of the staff.

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Review from Don P (Brother of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Like most people, we hear some harrowing stories of some care homes, as well as seeing dreadful footage of undercover reporters working in care homes in the hope to expose how our loved ones are being treated! Well, can I put you at ease? Because hear at St Rita's, every resident is treated as an individual
with much respect and care given to each and everyone, and their wishes respected also.
To me, St Rita's is a shining example of what a care home should be like, if ever I had a need to become a resident of a care home, this place would be my first choice without hesitation.

Reply from Karen Shrimpton, Home Manager at St Rita's Care Home

Hi Don, many thanks for the glowing review - the team really appreciates the praise. Thank you.

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Review from O A (Grandson of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Rita's have been outstanding throughout my grandmother's stay in the care home. Very facilitating and willing to go out of their way to ensure our family have maintained the highest level of communication possible with our relative during the Coronavirus pandemic. The management has
been fantastic and very receptive to feedback. Overall, I feel very comfortable knowing my grandmother is at St Rita's and would recommend the home above others in the area.

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Review from Alan H (Husband of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has exceeded my expectations on all levels from the manager down. My wife hardly knows me now, if at all, but the joy on her face and physical reaction to her carers is lovely to see. She is obviously getting the emotional support that I can no longer give her. (Covid19 restrictions) There
is a genuine rapport between the carers and my wife which gives me great comfort. On her birthday, when I visited, she was given a lovely cake by the staff who came in singing Happy Birthday.
On the practical side, my wife is now unable to care for herself but whenever I visit she is nicely dressed in matching clothes, hair done and very happy. All contacts, verbal, phone or email are responded to promptly by all members of staff. They go the extra mile to ensure a high level of care and attention to detail. They have purchased clothes for her (seeking my advice first) and even undertaken to sew in name tags. To say I am very happy with her care is an understatement!

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Review from Chris T (Daughter of Resident) published on 4 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by St Rita's is second to none. As a family, we feel very blessed to know our loved one is here and being cared for so well.

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Review from Anne S (Daughter of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased to be able to see Mum. It is a very worrying time, but I can see that Mum is well looked after and cared for.

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Review from J L (Friend of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home always appears to be well-run and offers a safe and comfortable environment. The care staff are always kind and friendly. I imagine that the cost to residents is expensive - I've marked value for money as poor, which is a comment on the wider care environment rather than St Rita's compared
to other homes.

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Review from D K (Husband of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent arrangements

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Review from Mark B (Son of Resident) published on 8 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home for my father. Well cared for in a clean, tidy, organised facility. The staff is attentive, caring, and informative. I can't thank them enough.

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Review from Emma F (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care St Rita's gave to our Dad whilst he was at St Rita's. Dad was not only cared for exceptionally well, but he was also loved. All the staff, the facilities, the activities and surroundings are second to none. Thank you.

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Review from Shirley T (Friend of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is a 95-year-old, deaf and disabled lady who couldn't get out and spent all day watching TV.
She had no relations, I have been shopping and checking on her for the last 14 years. She now enjoys activities and outings, has people to talk to most of the time, is enjoying life doing things
she never attempted before and doesn't want to return home. Well done, thank you.

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Review from D S (Husband of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife, who suffers from vascular dementia, has been resident in St Rita's since early 2014. During that time I consider she has been very well looked after, and cared for through one or two bad patches. At all times I have been made aware of any problems with her health and general well being.

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Review from G M (Husband of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elder son and I visited 10 local care homes seeking a place for my wife.
St Rita's Care Home (Augustinian Care) has proved to be outstanding in every way.
It is like a 5-star hotel.
The only minor criticism is the food.
My wife can't eat normal food so has to have soft food.
What is served is
the same main course every day for lunch and supper.
An alternative would be welcome.

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Review from Vivian M (Daughter of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents are encouraged to treat the nursing home as their home. All the rooms are ensuite and the residents can do as they wish to the room to make it their own home.
The home is spotlessly clean and never smells pungent.
The staff are friendly helpful and efficient and always have time to
spend with residents or their families and always follow up requests from the resident or their family.

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Review from D W (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at St Rita's for two months now and I can only sing the homes praise. It is clean, bright, airy, spacious and has no lingering smells. The maintenance man was/is extremely helpful. The staff all present well, are bright and cheerful and quick to accommodate my mother's needs. (She
cannot walk and needs a wheelchair). The activities provided keep her busy through the day. After each visit I still come away with a smile, pleased that she and I are both happy that she is under their care.

Reply from Neil Kentish, Care Director at St Rita's Care Home

Thank you for your kind comments. It is heart-warming to hear that you have peace of mind and this is a tribute to the compassionate care provided by the dedicated team at St Rita's.

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Review from Chloe M (Relative of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every staff member is very nice and the nursing home is very clean. Nice touch with the Christmas decorations, food sounds lovely and she is very happy here.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for St Rita's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for St Rita's Care Home is calculated as follows: ( (133 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 162 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Rita's Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

Karen

Karen Shrimpton

Job Title: Registered Home Manager

Joined: 2020

My name is Karen Shrimpton, I am the Home manager at St Rita's care home and have been in post since 24th February 2020.


I have worked in Health and social care for the last 26 years, 16 years of these in management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.


I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.


My qualifications are:


NVQ 4 Registered Manager's award.
Level 3 Practice Nurse
Level 7 Practice Nurse
Level 5 Diploma in Health and Social Care.
Level 7 degree in health and social care.

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Antonio Loyola

Job Title: Clinical lead

Joined: 2009

Clinical Lead of St. Rita's Care Home.

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Melanie Charles

Job Title: Clinical Lead

Joined: 2024

Clinical Lead of St. Rita's Care Home.

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