Hartford Court Care Home

Well organised. Safety of everyone a priority. Excellent care of mum. Best of a difficult situation. It was very windy - is it possible mum could sit inside and I could sit outside utilising the day visitors room.

It is difficult to write my usual glowing review this time as I haven't been inside the home since March due to Covid-19, however, I am confident that my mam is well looked after and cared for by the fantastic team of carers at Hartford Court. Communication arrangements with residents have been disappointing so far but this is a strange time we are living in and I know they have worked hard to ensure the safety and care of all their residents. Thank you.

I am so pleased my husband is being looked after by the amazing staff, from the manager, secretary and all the lovely care workers.

My mum is resident at the home and I would just like to put in writing how grateful myself and my family are in these very difficult times, the care she is receiving at the home. A huge thank you to all the staff. Take care.

We as a family are very happy his is being so well cared for.

My mother has been a resident for 18-months. Staff very friendly and helpful. Activities visibly for those who wish to participate. Caring staff all around who go out of their way to help/assist in any way, treating with dignity and respect. No complaints at all.

Generally, the staff at Hartford Court are very experienced, which ensures that Dad is cared for in a good way. Local doctors are also very good. Sometimes Dad's personal hygiene is not so good, but I understand his dementia contributes to this and it can be difficult to control for his carers.

They were caring and supportive, my dad loves it. He is now eating the lovely food they give hime and loves the carers. They help him, talk to him and care for him. He has made friends and loves his room. I can never thank the home enough for the support we have received with my dad. I would recommend them to anyone and everyone.

Always a sense of freshness and well being in the home. Staff are so welcoming. Really happy that Mam is safe and well looked after.

My Grandma has been very well looked after since arriving - although she has been very reluctant to join in/come out of her room. Staff are very friendly and welcoming.

Whatever the obstacles they seem always to be ready to respond. Nothing and no one is perfect but the carers and staff always seem to be doing their best.

I wouldn’t hesitate to recommend Hartford Court to friends and family.

Throughout his time, however, he has settled down well and is very content with his surroundings and the care he receives from the staff.

The care my mother-in-law receives is very good. The care staff in Grace Unit are second to none, my mother-in-law has been a resident for nine years and as a family, we are satisfied with the care she has received. I am so pleased that we have a new manager who we already know from the last time she was here. We were very sad when she left but over the moon that she is back. Hartford Court is very comfortable and welcoming.

I have just been here for a short time but feel I have settled in well with kind assistance.

The staff are of the very best.

My brother is a resident of this home and has had the best of service and care.

All residents are well cared for, lots of activities and it is always good to find out what people have been doing.

Great food and meal plans and always nice and warm.

Clean, happy and good care.

My wife who suffers from Alzheimer's has been going to Hartford Court for about 6 months on daycare. The staff make her very welcome on arrival. They are friendly and considerate. The place is very clean with lots of activities, she really enjoys going and for someone who is very picky with her food she always eats everything that she is given.