
The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...
Care Provided by Romford Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Romford Care Home for full pricing details and T&Cs.
Contact Romford Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Madalina Ilie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (114)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Romford Care Home Reviews (170)
Romford Care Home has a Review Score of 9.9 (9.857) out of 10, based on 44 reviews in the last 2 years.
Over all time Romford Care Home has 170 reviews.
I find the staff to be pleasant and helpful. My mum loves all the staff, she is always smiling and is very happy. She says that she feels very safe in her home.
The entertainment, activities and fun from Bingo to singing and dancing. It's all geared to the resident's needs. The activities coordinator who supplies most of what's going on is exceptional and gets on really well with the "inmates" as my Dad likes to call himself!
Thank you for your review I am pleased to see you Dad enjoys the activities with as he says the other "inmates"... I hope you both and your family have a wonderful Christmas, thanks again.
He is eating well and settled.
The staff are friendly and obviously taking an interest in the wellbeing of their guests 5*
My 92 year old mother has "early stage" vascular dementia and requires 24/7 supervisory care. 12 months ago, we had to find a care home to share the responsibility of looking after her in unison with her "live-in" carer. Having visited several homes in the borough, the Romford Nursing Care Centre stood out as by far the best fit for my mother's needs. She now looks forward to her time there, having made numerous friends. All the staff, from the management team to the carers and nurses have always been very professional, accommodating and they treat my mother with the dignity a lady of her age deserves. There are numerous activities, including painting, flower arranging, sensory pet visits, bingo and hairdressing. Her room is always clean and is very comfortable. We are extremely pleased with the choice we made and would not hesitate to recommend this home to others.
Thanks to everyone for all that they do here.
I am so pleased that when the hospital said my mother needed 24 hour palliative care I chose Romford Nursing and Care Centre. Everyone is so kind and caring. A lovely atmosphere, very clean, large rooms. Lots of activities, hairdressing etc.
My mum has been a resident here for one month and she has been shown nothing but kindness. The care she receives is very good and she really enjoyed the recent Halloween party (so did I). I can't wait for the Christmas festivities. The food is very good. I can ring anytime to see how she is. The home is very clean. I am very happy that my lovely mum is being well taken care of.
Dear Christine thank you so much for your positive review it is lovely when kind people take the time to appreciate what is good in care especially when sometimes there is so much negativity in the media as has appeared sadly this week again. Thank you.
My father has only been in the Romford Nursing Care Home for a short while but to see the change in him is fantastic. He had previously spent some time in the hospital. He wasn't happy and began to shut down. He had spent a week earlier in the year in the care home and had settled in very nicely but became unwell. No fault of the care home. After much negotiations with the home, hospital and social services because of outside problems, he is now back at the home which he had asked to go back to. He is very happy and is pleased to be back. The cleanliness is very good. The staff are wonderful and that's right across the board from caretaker to management. Nothing is too much trouble. He enjoys the food and has begun to put on weight. He has started to mix a little bit with other residents and is asked if he wants to get involved in some of the activities which are on offer. All in all, as long as he is happy we are very happy.
I go regularly to see my mother 3 or 4 times a week. I'm satisfied with the care she receives.
My husband spent 22 months on Manor Unit at The Romford Nursing Care Centre. During that time he had exemplary care and found all the staff to be kind, caring and extremely helpful. When my husband came out of hospital to spend his final weeks the care was first class. My husband went into hospital without a pressure sore in sight but ten days in hospital saw him return with very bad lesions. Within a week of him being back, with the vigilant care he received we saw a massive improvement, some had actually healed entirely due to the excellent care he received from all the staff. I visited almost daily and was always made to feel welcome, the staff were kindness itself.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 26 Jul 2026
Romford Care Home has been helping local first responders keep cool during the recent spell of hot weather by delivering ice creams to frontline teams across the community. Residents and...
- 21 Jul 2026
Celebrates Residents' Remarkable Life Stories Through Meaningful Reminiscence Activity Residents at Romford Care Home have been reflecting on the fascinating careers that shaped their lives as part of a meaningful...
- 03 Jul 2026
Four Dementia Care Awards Finalists Shine a Spotlight on Romford Care Home's Commitment to Dementia Excellence Romford Care Home is celebrating an outstanding achievement after four members of its team...
There are no upcoming events for Romford Care Home.
Awards / Recognitions (4)
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 25 Nov 2020Recipient: Romford Care Home
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Romford Care Home.
Meet the Team (2)

For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -more info.