Romford Care Home

The staff are very friendly and appear to look after each resident to their needs. I think sometimes more staff is needed on duty but they all work very hard.

My mum doesn't eat very much but her condition is catered for on a daily basis.

I would be happy to recommend this care home.

The hairdresser and nail bar help boost the feel good factor of the residents.

The care and support to visitors is appreciated. Resident problems when I have been present have been prompt and sensitive. BIG THANK YOU. I was so glad to hear of the activities programme. The size of the rooms are generous and calming. Safety and security seem to be handled well. Many thanks for helping my special sister.

I visited a number of homes prior to my mum's admission. We chose the home as it was very clean and welcoming and the residents were happy. Mum settled very quickly and has formed a good bond with the permanent staff. She is not keen on agency staff and finds they are not as efficient on the unit. Mum feels safe and secure and tells me the staff are very kind to her. I am happy with her care.

I find the staff to be pleasant and helpful. My mum loves all the staff, she is always smiling and is very happy. She says that she feels very safe in her home.

The entertainment, activities and fun from Bingo to singing and dancing. It's all geared to the resident's needs. The activities coordinator who supplies most of what's going on is exceptional and gets on really well with the "inmates" as my Dad likes to call himself!

The staff are friendly and obviously taking an interest in the wellbeing of their guests 5*

My 92 year old mother has "early stage" vascular dementia and requires 24/7 supervisory care. 12 months ago, we had to find a care home to share the responsibility of looking after her in unison with her "live-in" carer. Having visited several homes in the borough, the Romford Nursing Care Centre stood out as by far the best fit for my mother's needs. She now looks forward to her time there, having made numerous friends. All the staff, from the management team to the carers and nurses have always been very professional, accommodating and they treat my mother with the dignity a lady of her age deserves. There are numerous activities, including painting, flower arranging, sensory pet visits, bingo and hairdressing. Her room is always clean and is very comfortable. We are extremely pleased with the choice we made and would not hesitate to recommend this home to others.

Thanks to everyone for all that they do here.

I am so pleased that when the hospital said my mother needed 24 hour palliative care I chose Romford Nursing and Care Centre. Everyone is so kind and caring. A lovely atmosphere, very clean, large rooms. Lots of activities, hairdressing etc.

My mum has been a resident here for one month and she has been shown nothing but kindness. The care she receives is very good and she really enjoyed the recent Halloween party (so did I). I can't wait for the Christmas festivities. The food is very good. I can ring anytime to see how she is. The home is very clean. I am very happy that my lovely mum is being well taken care of.

My father has only been in the Romford Nursing Care Home for a short while but to see the change in him is fantastic. He had previously spent some time in the hospital. He wasn't happy and began to shut down. He had spent a week earlier in the year in the care home and had settled in very nicely but became unwell. No fault of the care home. After much negotiations with the home, hospital and social services because of outside problems, he is now back at the home which he had asked to go back to. He is very happy and is pleased to be back. The cleanliness is very good. The staff are wonderful and that's right across the board from caretaker to management. Nothing is too much trouble. He enjoys the food and has begun to put on weight. He has started to mix a little bit with other residents and is asked if he wants to get involved in some of the activities which are on offer. All in all, as long as he is happy we are very happy.

I go regularly to see my mother 3 or 4 times a week. I'm satisfied with the care she receives.

My husband spent 22 months on Manor Unit at The Romford Nursing Care Centre. During that time he had exemplary care and found all the staff to be kind, caring and extremely helpful. When my husband came out of hospital to spend his final weeks the care was first class. My husband went into hospital without a pressure sore in sight but ten days in hospital saw him return with very bad lesions. Within a week of him being back, with the vigilant care he received we saw a massive improvement, some had actually healed entirely due to the excellent care he received from all the staff. I visited almost daily and was always made to feel welcome, the staff were kindness itself.