Romford Care Home

Staff are kind, caring and considerate. My mum is 100 years old and needs a lot of care and the staff are terrific. Her room is clean, tidy and has a private toilet etc.

The home is ideal for my mother-in-law, good food and care. The staff are very good. Nice and clean, well staffed.

From the time dad arrived, he has been treated with kindness and understanding. It took him a while to get used to the staff and his surroundings but after a while, he settled down well.

I cannot fault the care that I received and would if need be, choose to stay again.

Thank you for looking after mum again.

Always nice and clean. Friendly staff, rooms are a good size. The accommodation always smells nice and the food looks good.

My mum has been treated with complete care and dignity. The staff are always cheerful, helpful and trying to help both mum, my dad and I. I would and have already recommended the care centre to others.

He is happy here, also and we as a family are happy for him being here. We have now decided for him to be a permanent resident. It has taken a lot of weight off our minds that he is being looked after properly.

My husband was transferred from a local to Romford Nursing Care Centre following a change in his behaviour. It was rather an emergency at the time. I returned from a much-needed respite to find that our circumstances had definitely improved for the better. Upon arrival, my husband cooperated with the manager and nursing staff, received a high level of ongoing care and within weeks became much calmer and settled. The unit has a real 'family' atmosphere with plenty of laughter and interactions. After many years of requiring protective pads, my husband no longer uses these as by some miracle he now has control over his bladder and knows when to use the toilet!

Mum, most of the time, seems very happy. She likes the food. Staff are very understanding. Any issues are sorted quickly via the management.

All in all, a good care home.

Mum has only been in the home for a week. All the staff are very kind and helpful.

All the staff have been extremely helpful. The nursing care is very good. The residents are treated with dignity and looked after. Overall, it is really good value for money.

The rooms are spacious, as is the whole building. There is lots of light, with a relaxed feeling to the place. The staff are very friendly and seem efficient, and interact very well with the residents and visitors. The food seems good and the overall atmosphere is congenial. Some (minor) niggles; the underside of the table that swings over the bed had sticky "deposits" on it. This was dealt with quickly when I pointed it out. The bed buzzer brought in was similarly dirty. I cleaned it. There were other small "deposits" here and there which I cleaned up. There has also been a conflict in some of the information given by different staff members, but we are getting this sorted out. On the whole, it's pretty good here. Thank you (my mum has been here for less than a week so far).

Since mum has been in this home in June 2017, she has improved a lot in herself. The staff and carers are wonderful, she can chat with all the nurses and carers that help her. It really makes a difference that all the staff in the home, from the domestics, chefs, carers and everyone helps with what mum can do to make her stay more enjoyable.

Very pleased with the care for my dad. Staff are very pleasant and helpful rooms are very spacious and the residents make their rooms a home from home. There seems to be a lot of functions ie. fetes, bingo etc.

All in all, you seem to get an atmosphere of this care home. It is a lovely place to be and I am more than pleased, as is my dad, which is the most important thing. Thanks to all staff for making our dad comfortable.

Only visited twice and so far all has been fairly satisfactory considering the difficult circumstances. The staff seem very obliging and friendly. Kitchen utensils and crockery a bit grubby.

The Queen's hospital recommended this care home to me, as I needed to find a safe place for my mother to live and not too far away from me to travel to. I was most impressed. Staff are friendly and helpful and the home was very clean and the rooms are lovely. They have activities and outings.

My mother has really settled in the home, is always smiling, laughing and singing and that is all down to the very friendly and helpful staff. She loves them.

Mother in law has been at the home since February 2017. The home is kept beautifully clean and well presented. All of the staff are really friendly, well turned out and helpful. The hardest decision was having to put mother into a home but the transition was made smoother with the support of care home staff. My mother in law is now settled and says she enjoys the entertainment in the home, she also says the food is of an excellent standard.

Very happy with this care home which had a lovely large quiet room for mum and her belongings. Plenty of activities happening with great care, empathy and security. Impressed with the menu and choices offered in the dining room or in own room. Plenty of areas to socialise or opportunity for peace and quiet. Garden could be nicer but pleasant enough in good weather. Highly recommended.