
The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...
Care Provided by Romford Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Romford Care Home for full pricing details and T&Cs.
Contact Romford Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Madalina Ilie(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (114)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Romford Care Home Reviews (170)
Romford Care Home has a Review Score of 9.9 (9.864) out of 10, based on 49 reviews in the last 2 years.
Over all time Romford Care Home has 170 reviews.
Thank you to everyone,Tara(reception) Tracy,Dorota,Maddie,Elena and Ana.
You're ongoing support has been amazing and kept me going.
Now I also feel like a huge worry has been lifted and am able to actually enjoy spending time with her and the other residents and team instead of firefighting, and feeling like I'm fighting against the tide to get her what she needed to live at home safely. I'm so pleased I get to be with her in her reality happily. Thank you x
Thank you for such a heartfelt and uplifting review. We're delighted to hear that your mum has settled in so well and is already feeling safe, happy, and supported. Knowing that both of you have found peace of mind and can now enjoy precious time together means so much to us. Your kind words about the Raphael's team and the wider Romford Care Home family will be warmly shared with everyone.
My mother is a resident at this wonderful care home.
It is spotlessly clean, has spacious, comfortable rooms and excellent facilities.
The staff are incredible - the front office (reception, customer service, administration) are all very efficient whilst also being very open and friendly. They value our input and make us feel like family - community is an intrinsic part of the home's ethos, and the place has a wonderful atmosphere because of this. The carers are all wonderful - warm, friendly, patient and very focused on the residents' well-being and dignity at all times. The events team provide a vast, inventive variety of daily activities for the residents, who always have something fun to do, and this is very important. Whilst I haven't tasted it myself, I'm told the food is of a very high standard.
It is a huge relief for my wife and I to know that now that we are no longer able to care for her at home, my mother is receiving the very best of care at this exceptional residence.
Thank you for your wonderful review. We're delighted to hear that your mother is happy and well cared for, and that you've experienced the warm, community atmosphere that means so much to us. Your kind words about the team and the peace of mind this brings to your family are truly appreciated and will be shared with everyone here.
The most welcoming place, bright and cheery from decor to staff!! Always immaculately clean - lovely fragrant aroma. Lots of lovely activities for residents daily! Staff always happy to give time and advice. 10/10
Thank you so much for taking the time to leave us your thoughts
My Mum and Dad are both in Romford Care home and I am very impressed at the level of care given. Everyone is professional as well as friendly and they have become part of our extended family. I can sleep soundly at night knowing my parents are being well looked after. My Dad' health deteriorated suddenly and their response to helping him was second to none. Highly recommended.
Thank you David. It ha been our pleasure to have ben able to support both mum and dad.
Dad is a resident for palliative care. As he has deteriorated he has been given more and more care which is just what we expected. The nursing and care staff have been excellent. Mum is also a resident. She has Parkinson's and the entertainment/activities staff have done a great job adjusting to her abilities and getting her involved. The admin team are also friendly and efficient. The whole atmosphere is very welcoming. I would highly recommend Romford Care Home.
Thank you so much for your kind words. It has been a pleasure to support Mum and Dad.
My wife's stay has been wonderful from day one
Thank you for your kind words, its lovely to be able to share these with the team.
I have a very good impression about the home, the moment you enter you feel welcome and the staff in the unit are well trained from nurses, care staff, domestic they are all approachable and you can see that they all care for their residents that live in Romford Care Centre with respect. Their Management are all welcoming you can see them all on the floor supporting each other which is good to see knowing everyone have build a good team work. Everyday there are different activities and they are all enjoying themselves.
Thank you for your lovely review. We're so pleased to hear that you felt welcomed from the moment you arrived and that the care, teamwork, and activities have stood out to you. Your kind words mean a great deal to everyone at Romford Care Centre.
Very good experience. Very clean environment. Staff is professionall and the team dynamic is good. Overall experience is positive. Overall professional environment. Management team remains professional all the time.
Thank you for your kind review. We're so pleased to hear you've had a positive experience. Your feedback about the team and management means a great deal and will be shared with everyone.
I have to say, I experienced an excellent time, since my dad was omitted into this care home, friendly, attentive staff, nothing too much trouble, communication. First class, facilities top draw too. Couldn't have wished for a better resting place for my father, we as a family are very thankful he's there.
Thank you for taking the time to leave us a review and for your kind words.
The best compliment I can pay you is to say "I have peace of mind" about her care.
Thank you so much for taking the time to leave us your thoughts
Food is adequate
Thank you for your kind feedback. We're pleased to hear you've found the home clean and the team friendly, approachable, and helpful, and that you've noticed the daily entertainment for residents. We also appreciate your comments about the food, and your feedback will be shared with the team as we continually look for ways to improve residents' dining experience.
I have visited Romford Care Home on numerous occasions and quietly observed staff go above and beyond for their residents wellbeing, which i found comforting and reassuring. A secure environment where residents feel safe (especially those with dementia). Engaging activities, good food and a warm clean environment, and all input received openly. When and if I am in need, I hope I stay in an environment like Romford Care Home. Well done RCH, keep up the good work.
Thank you for your kind and thoughtful review. Your words mean a great deal to everyone here and will be warmly shared with the team.
My mum receives brilliant care. All staff go above and beyond. Im happy that she is taken care of so well.
Thank you for your kind words, its lovely to be able to share these with the team.
I came from România to see my brother who îs staying în The care home. I was very impressed and happy with the care home. The home waa very clean and did not smell. The staff are very helpful, caring and treat my brother as a human being. They look after him very well and show him compassion. Not Like The previous care home that he was în previoisly. I can now go back to România and feel more relaxed knowing my brother îs being take care of well
Thank you for your lovely review. We're so pleased to hear that you've found Romford Care Centre to be caring and supportive for both residents and families. Your kind words about the friendly team and the home mean a great deal and will be shared with everyone here.
Had a wonderful afternoon as a singer came to entertain my friend. She had a lovely voice and encouraged everyone to sing along. I'd certainly recommend the home for it's warmth and care which second to none.
Thank you for your lovely review. We're so pleased to hear you enjoyed the afternoon entertainment and that the warmth and care of the home stood out to you. Your recommendation means a great deal to us.
Mum is in for a short term respite stay. We were accommodated at quite short notice. Tracey, in particular, has been excellent from the very first phone call. We have greatly appreciated all her help and ongoing availability for any questions and advice. In fact all the staff have been very welcoming, within an environment that is a very safe place to recover.
It was a pleasure to care for mum. The team would like wish her all the best.
What could have been a very trying experience has been made infinitely easier for us by the diligence, good humour, and attention given to my aunt by nurses, management and staff. Great care has been offered to her consistently for over a year now.
Thank you for your kind and thoughtful review. We're so pleased to hear that our team's care, dedication, and positivity have helped make a difficult time easier for you and your aunt. Your words mean a great deal to everyone here and will be warmly shared with the team.
My mum has been living in romford care center, for just over a year. Mums needs are much more complex, than what shows at face value and the staff have been so helpful and attentive. Mum can be difficult and she is very scared of what her future looks like, and everyone shows patients and understanding. Most places I visited, I felt that mum wouldn't feel like she was being stimulated, but here, it is very social, and they are encouraged to do something everyday. All staff that I am in contact with have been so helpful and supportive to us both.
Thank you for sharing such a thoughtful and heartfelt review. We're so pleased to hear that your mum has been supported with such care, patience, and understanding. It's wonderful to know that the social environment and daily activities have helped her feel more engaged, and that you've felt...
My mum has been at Romford Care Centre since May 2025, the care is more than you could wish for, as a family we are kept very well informed as to mum's needs, the staff are very tentative, kind, caring and friendly, nothing is to much trouble
Thank you for your kind and heartfelt review. We're so pleased to hear that your mum has been receiving the level of care you had hoped for and that you and your family feel well informed and supported. Your lovely words mean a great deal and will be shared with everyone at Romford Care Centre.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (24) & Events (0)
- 26 Jul 2026
Romford Care Home has been helping local first responders keep cool during the recent spell of hot weather by delivering ice creams to frontline teams across the community. Residents and...
- 21 Jul 2026
Celebrates Residents' Remarkable Life Stories Through Meaningful Reminiscence Activity Residents at Romford Care Home have been reflecting on the fascinating careers that shaped their lives as part of a meaningful...
- 03 Jul 2026
Four Dementia Care Awards Finalists Shine a Spotlight on Romford Care Home's Commitment to Dementia Excellence Romford Care Home is celebrating an outstanding achievement after four members of its team...
There are no upcoming events for Romford Care Home.
Awards / Recognitions (4)
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 25 Nov 2020Recipient: Romford Care Home
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Romford Care Home.
Meet the Team (2)

For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Frequently Asked Questions about Romford Care Home
What types of Care is Romford Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Romford Care Home have?
There are 114 Single Rooms.
What are the Facilities & Services at Romford Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Romford Care Home to the centre of Romford?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -more info.