
The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...
Care Provided by Romford Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Romford Care Home for full pricing details and T&Cs.
Contact Romford Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Madalina Ilie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (114)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Romford Care Home Reviews (170)
Romford Care Home has a Review Score of 9.9 (9.857) out of 10, based on 44 reviews in the last 2 years.
Over all time Romford Care Home has 170 reviews.
I would have no hesitation in recommending Romford Care Home if you wish your loved one to be treated with the utmost care and respect they deserve. Also giving you the peace of mind they are happy and safe.
Thank you all at Romford Care Home for your professionalism and care shown to my father.
Thank you for your kind review and feedback. The team at Romford Care Home really appreciate hearing from loved ones and families.
My family and I have always been very happy with his care.
My husband's Alzheimer's is deteriorating quite rapidly recently, but we're happy knowing he is well cared for, well fed and clean, as is the home too.
My husband's behaviour can be challenging at times, but he's always treated with patience and respect. The carers are wonderful, very caring. Always available to talk to us. We couldn't wish for better.
The activity programme is excellent, although my husband doesn't wish to participate very often.
There is always something going on at the home for residents and relatives to enjoy.
I would have no hesitation in recommending this place of care for loved ones.
Thank you for taking the time to leave your views. It's so important for us to get feedback to pass on to the team and also for future care seekers to be able to read reviews on what it is really like to be supported in our home.
I would recommend Romford Care Home to anyone. When we needed somewhere for both my parents to go they were the only home prepared to let them stay together. They moved an extra bed into the room so they could stay close to each other. When Mum passed. Dad stayed as he has dementia. He is very happy. The staff are amazing they spend time talking to, as well as caring for him. There are so many activities arranged for the residents it’s like one big family.
Thank you so much for your lovely review, it means so much to us when we hear this type of feedback. The residents, family and loved ones are at the heart of Romford, we will pass on your review to the team.
I would like to thank Romford Care Home for all the help and kindness they have provided my stepmother will her well-being and dementia. She is a permanent resident and has been for over 12 months. The staff are amazing and I’m so grateful she is well cared for.
Thank you for taking the time to leave a review for Romford Care Home. All of the team at the home are dedicated to providing the highest standard of care and lifestyle for those who live at the home. It is wonderful to hear about your experience and we will pass your feedback on to the team.
We know she is not always the easiest to deal with (due to dementia/behavioural changes), but the carers always treat her well and treat her with respect. They even manage to find a sense of humour when she is being naughty- this is not always easy to do.
She is now starting to settle in and enjoying the many activities held daily. They really went out of their way to make her feel special on her birthday, which she thoroughly enjoyed. She also always mentions how much she enjoys the food (which is saying a lot since she was a very picky and difficult eater at home).
I am running out of room, but thank you, Romford Care Home!
Thank you so much for taking the time to leave such lovely feedback. The team are dedicated to providing a high standard of care, and we're so happy to hear this has been your experience of the home.
Our mum has been a resident at the care home for two years. I have seen a steady decline in her during this period and more so over the past six months. As she is 98 years of age, I can understand that this is an unfortunate part of life. The staff at the care home have always been available to answer any questions that I’ve asked regarding Mum’s health and well-being. Mum is bedridden at this moment in time and more often than not, she is asleep when we visit. Because of this current situation, the care staff have to feed Mum, which I appreciate the time that is spent doing this for her. Mum has always seemed happy and settled in the care home, which I must commend on the cleanliness throughout, the friendliness of management and staff alike and the quality of the food.
Thank you for taking the time to leave a review and we're happy to hear about your experience of Romford Care Home.
All staff are very friendly. The nursing and care staff are approachable and respectful of residents' caring needs. There are obvious issues in catering at the moment but everyone is doing there best to continue the provision of good quality food, although the delays in delivering the food sometimes affects its heat.
Thank you for taking the time to leave a review for Romford Care Home. We appreciate all feedback and we'll ensure it is given to the team at the home.
My 91 year old aunt has been at the Romford Care Home for the last fifteen months. I would recommend the Romford Care Home for a number of reasons. Firstly, the care that residents receive is second to none. My aunt has been in a couple of homes for respite care in the past and they do not come close. The meals, staff and facilities are really excellent, as is the cleanliness. We visit very regularly and never once has there been any type of red flag for us to worry about. The management team and all of their well chosen staff are so approachable and caring - it is a very nice atmosphere. Thank you everyone at Romford Care Home.
Thank you for taking the time to leave a review for Romford Care Home. All of the team at the home are dedicated to providing the highest standard of care and lifestyle for those who live at the home. It is wonderful to hear about your experience and we will pass your feedback on to the team.
My mother is very well cared for the staff are very understanding of my mother's needs. Always respect her and listen to her when she talks. The care home is always very clean and welcoming also the staff always listen to me when I ask about my mother. I feel relaxed knowing my mother is in safe hands and in a very good environment. I’m very happy and have no complaints.
Thank you for taking the time to leave review a review for Romford Care Home, we are happy to hear about your positive experience of the home.
I would recommend Romford Care Home to anyone looking for a loving, clean and safe care home for their nearest and dearest.
Thank you for taking the time to leave a review and we're happy to hear about your experience of Romford Care Home.
Mum has been a resident of Romford Care Home since March 2023. When she first moved in she was bedbound and not eating but with the care and patience of the lovely staff she can now walk, with assistance, and is eating a variety of foods. Myself and my family are always made welcome and I feel that I have made many friends at the home, both staff and other residents. I would highly recommend this home to anyone looking for residential care for a loved one.
We very much appreciate and would like to thank you for taking the time to leave such a lovely review about Romford Care Home. The team are dedicated to providing a high standard of care and we're so happy to hear this has been your experience of the home.
My brother has been a resident at Romford Care Home for about seven months now. I am very grateful for the care he receives here. The staff are kind, caring and friendly and take care of all his needs. My brother is not the easiest of people to care for, but despite this he is well cared for. I would recommend this care home to anyone looking for care for their loved ones.
Thank you so much for your kind words. It is our pleasure to be able to support your brother.
My mum is 100 years old, she is both almost deaf and blind. In our visits we have observed the care she has been given and we are happy with our observations. There are odd times when staff shortages cause minor concerns but overall the care is good.
Thank you for taking the time to leave your views. It's so important for us to get feedback to pass on to the team and also for future care seekers to be able to read reviews on what it is really like to be supported in our home.
My uncle moved in from the hospital. He was a bit apprehensive at first but settled in well. Staff are very nice and caring - anything arising they sort out quickly. Happ environment, good food and enjoys the company of all.
Thank you for taking the time to leave us a review. It's always lovely to be able to share such views with the team.
Very happy with care for my step dad, he is very happy here.
Thank you so much. It's our pleasure to be able offer our support.
First-class service. My brother was in a bad state of health, he had ongoing health and care problems. But, within weeks he was back to how we know him, all due to your expert care and attention to details and his needs. One carer was a real asset to your care home. From the first time I met her and on every visit she was so helpful, with a smile on her face. She even stayed and help me with my brother long after she should have finished work. Brilliant. When she was not there, the other woman was just as good. Please keep up the good work.
Thank you. It's lovely to receive such positive feedback and to know that all of the hard work from the team and everyone at the home doesn't go unnoticed.
We did our research and selected Romford Care Home for Mum, following a severe stroke requiring her to have constant medical care. Mum spent five months in their care before she died. I would absolutely recommend Romford Care Home and the staff to anyone looking for an establishment to care for a loved one. All the staff, from the managers, nurses, carers and support staff, showed a level of care and respect for those in their care, which in today’s world was well above what I had anticipated. The carers went above and beyond to make sure Mum was comfortable and in Mum’s last few days, she was not left alone and was treated with a level of dignity that simply would not be available in a hospital setting. I cannot recommend the staff highly enough.
Thank you so much for taking the time to leave us a review and for your kind words, which we will pass on to the team. It was our pleasure to be able to support both Mum and yourself over the last few months.
Mum has been in Romford since August 2022 and we are happy with her general care. She s 99 and has dementia. The staff are always helpful.
Thank you Michael for taking the time to leave us a review. It's a pleasure to support and care for your mum.
I attended the coronation celebration at Romford Care Home from 1-4 pm. The staff were obliging, welcoming, happy and cheerful. The residents were relaxed and comfortable in their surroundings. They reacted and socialised to the very best if their abilities with all the staff. The singer who performed from 2-4 pm was warmly welcomed and very enjoyed by all. The staff interacted with the residents and got everyone singing, dancing and engaged. The staff were very encouraging and were outstanding. A lovely afternoon, well done everyone.
Thank you so much for your kind words. The team works very hard to make these kinds of event happen and it's so nice to be able to give them feedback on how much these events are enjoyed. We love being able to support not only the residents but family and friends as well, having such a hard-working team gives us that opportunity. We look forward to seeing you at our future events.
Since she has been at your home we have replaced five pairs of trousers, two hundred pairs of knickers, ten tops and several jumpers her last two only lasted three weeks, each time we come to visit her clothes are just thrown in the drawers or wardrobe when we have brought hangers in for clothes to be hung up. But we know her care has been good as she is happy and looking well.
Thank you for taking the time to leave us a review. Laundry can be very challenging especially in such a large home. We will take this on board and discuss with the team how we can improve on these issues, and also address the need to potentially revisit training with regards how clothing should be presented in a room. I am be happy to discuss further how we can make suitable improvements anytime.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 26 Jul 2026
Romford Care Home has been helping local first responders keep cool during the recent spell of hot weather by delivering ice creams to frontline teams across the community. Residents and...
- 21 Jul 2026
Celebrates Residents' Remarkable Life Stories Through Meaningful Reminiscence Activity Residents at Romford Care Home have been reflecting on the fascinating careers that shaped their lives as part of a meaningful...
- 03 Jul 2026
Four Dementia Care Awards Finalists Shine a Spotlight on Romford Care Home's Commitment to Dementia Excellence Romford Care Home is celebrating an outstanding achievement after four members of its team...
There are no upcoming events for Romford Care Home.
Awards / Recognitions (4)
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 25 Nov 2020Recipient: Romford Care Home
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Romford Care Home.
Meet the Team (2)

For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -more info.