Romford Care Home

I cannot recommend Romford Care Centre any more.

We are happy with her care, as she is, so would recommend the home.

Keep up the good work, and thank you for the care, consideration and friendship that all the staff give to my wife and myself.

We would especially like to thank the customer relations manager for making the transition from home to home so smooth. She was so efficient, kind and supportive in the helping of everything to accommodate our stepdad into the home, which I can say was not easy on the day. She and the staff were exemplary. From the moment me and my sister met with her, we felt confident and comfortable in all she was doing for us, which goes a long way these days. She and the team on the day were brilliant and so patient and kind with us so a massive thank you for that from us both. Keep doing what you’re doing, and don’t leave!

Thank you all at Romford Care Home for your professionalism and care shown to my father.

I would have no hesitation in recommending this place of care for loved ones.

I would recommend Romford Care Home to anyone. When we needed somewhere for both my parents to go they were the only home prepared to let them stay together. They moved an extra bed into the room so they could stay close to each other. When Mum passed. Dad stayed as he has dementia. He is very happy. The staff are amazing they spend time talking to, as well as caring for him. There are so many activities arranged for the residents it’s like one big family.

I would like to thank Romford Care Home for all the help and kindness they have provided my stepmother will her well-being and dementia. She is a permanent resident and has been for over 12 months. The staff are amazing and I’m so grateful she is well cared for.

I am running out of room, but thank you, Romford Care Home!

Our mum has been a resident at the care home for two years. I have seen a steady decline in her during this period and more so over the past six months. As she is 98 years of age, I can understand that this is an unfortunate part of life. The staff at the care home have always been available to answer any questions that I’ve asked regarding Mum’s health and well-being. Mum is bedridden at this moment in time and more often than not, she is asleep when we visit. Because of this current situation, the care staff have to feed Mum, which I appreciate the time that is spent doing this for her. Mum has always seemed happy and settled in the care home, which I must commend on the cleanliness throughout, the friendliness of management and staff alike and the quality of the food.

All staff are very friendly. The nursing and care staff are approachable and respectful of residents' caring needs. There are obvious issues in catering at the moment but everyone is doing there best to continue the provision of good quality food, although the delays in delivering the food sometimes affects its heat.

My 91 year old aunt has been at the Romford Care Home for the last fifteen months. I would recommend the Romford Care Home for a number of reasons. Firstly, the care that residents receive is second to none. My aunt has been in a couple of homes for respite care in the past and they do not come close. The meals, staff and facilities are really excellent, as is the cleanliness. We visit very regularly and never once has there been any type of red flag for us to worry about. The management team and all of their well chosen staff are so approachable and caring - it is a very nice atmosphere. Thank you everyone at Romford Care Home.

My mother is very well cared for the staff are very understanding of my mother's needs. Always respect her and listen to her when she talks. The care home is always very clean and welcoming also the staff always listen to me when I ask about my mother. I feel relaxed knowing my mother is in safe hands and in a very good environment. I’m very happy and have no complaints.

I would recommend Romford Care Home to anyone looking for a loving, clean and safe care home for their nearest and dearest.

Mum has been a resident of Romford Care Home since March 2023. When she first moved in she was bedbound and not eating but with the care and patience of the lovely staff she can now walk, with assistance, and is eating a variety of foods. Myself and my family are always made welcome and I feel that I have made many friends at the home, both staff and other residents. I would highly recommend this home to anyone looking for residential care for a loved one.

My brother has been a resident at Romford Care Home for about seven months now. I am very grateful for the care he receives here. The staff are kind, caring and friendly and take care of all his needs. My brother is not the easiest of people to care for, but despite this he is well cared for. I would recommend this care home to anyone looking for care for their loved ones.

My mum is 100 years old, she is both almost deaf and blind. In our visits we have observed the care she has been given and we are happy with our observations. There are odd times when staff shortages cause minor concerns but overall the care is good.

My uncle moved in from the hospital. He was a bit apprehensive at first but settled in well. Staff are very nice and caring - anything arising they sort out quickly. Happ environment, good food and enjoys the company of all.

Very happy with care for my step dad, he is very happy here.

First-class service. My brother was in a bad state of health, he had ongoing health and care problems. But, within weeks he was back to how we know him, all due to your expert care and attention to details and his needs. One carer was a real asset to your care home. From the first time I met her and on every visit she was so helpful, with a smile on her face. She even stayed and help me with my brother long after she should have finished work. Brilliant. When she was not there, the other woman was just as good. Please keep up the good work.