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Romford Care Home

107 Neave Crescent, Harold Hill, Romford, London RM3 8HW
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The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)
Romford Care Home, Romford
We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)
Romford Care Home, Romford
I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)
Romford Care Home, Romford

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.

The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...  

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Care Provided by Romford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 114 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,675From £1,843
Nursing CareFrom £1,700From £1,870
Nursing Dementia CareFrom £1,750From £1,925

*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Romford Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Madalina Ilie (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (114)
  • Single Rooms with ensuite Wet Room (24)

Visiting

  • Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Romford Care Home Reviews (170)

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9.9

Romford Care Home has a Review Score of 9.9 (9.857) out of 10, based on 44 reviews in the last 2 years. Over all time Romford Care Home has 170 reviews.

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Showing 170 reviews matching selected criteria
Review from Susan R (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card
Overall Experience

I have always found all the staff friendly, helpful and professional. I know Mum is safe, well cared for and happy. The care staff treat my mum like a friend and show that they truly care.

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Review from Robert S (Son of Resident) published on 10 March 2021 Submitted via Postal Card
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Mum is happy here and well looked after.

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Review from Antony S (Son of Resident) published on 10 March 2021 Submitted via Postal Card
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My parents have been residents for a number of years. After my fathers passing last year, the staff and management have been fantastic supporting my mum.

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Review from James C (Friend of Resident) published on 6 January 2021 Submitted via Postal Card
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My visit was to see my dear friend. All I can say is the staff were most excellent on my visit. The facilities were first rate.

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Review from Edna R (Wife of Resident) published on 18 December 2020 Submitted via Postal Card
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Everyone is so kind and polite.

1st class.

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Review from Ian G (Son of Resident) published on 18 November 2020 Submitted via Postal Card
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The care for both my parents has been excellent. Staff have been friendly to them, and nothing appears too much trouble. Particular thanks from our family when my father died in July, and my mother was able to attend the funeral with two members of staff.

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Review from Karen H (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card
Overall Experience
To be able to visit and see your loved one in the flesh is amazing. It has given me peace of mind and can't thank Romford Care Home and its staff enough - you're all amazing.

Patients are treated with respect and dignity at all times. The care is first class.

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Review from Carolyn B (Relative of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

We are very pleased that we chose Romford Nursing Care Centre for the management and staff are all very friendly and helpful. My relative has settled in as well as we could have expected and seems reasonably happy. Staffing levels are always a problem in this sector, the only problem she seems to encounter is a delay in answering her call bell, which is for toileting problems.

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Review from M M (Resident / Service User) published on 25 September 2020 Submitted via Postal Card
Overall Experience
I came for respite care after a fall. I have been well looked after by cleaners, nurses and catering staff, which has enabled me to recover my strength to return home.

After a week in quarantine, I am now able to exercise in the gardens with the activities manager and participate in the various activities. Management have also been helpful. Thank you everyone.

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Review from Helen N (Granddaughter of Resident) published on 23 September 2020 Submitted via Postal Card
Overall Experience

Very positive experience. I was kindly able to arrange a visit to see my Nan on her birthday and all the staff made the visit so special. I was able to open presents and cards with Nan and the staff made a cake and sang Happy Birthday which was really sweet and appreciated. Thank you so much for all you do.

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Review from A A (Friend of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience
My friend was happy to see me today. He looked tidy, smiled and was appreciative of my visit and the management of the centre.
For me, the staff were happy to deal with and also appreciative of my visit. It is good here. The environment is well kept.

Thanks all the way through.

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Review from Roland S (Brother-in-law of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience

I visit on a regular basis (apart from lockdown). I find the care home very clean and comfortable looking. The staff friendly and very professional. I would have no hesitation in recommending the care home to anyone who asked me.

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Review from J M (Niece of Resident) published on 17 September 2020 Submitted via Postal Card
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The care my aunt receives is good. However, it would be nice if she could be showered/bathed more frequently. Also, the food needs to be improved.

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Review from James C (Friend of Resident) published on 9 September 2020 Submitted via Postal Card
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I have not seen inside because of the Covid but the staff is friendly and helpful.

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Review from Trevor M (Son of Resident) published on 9 September 2020 Submitted via Postal Card
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It was lovely to see my Mum today. I played some Beatles and Carpenters music, her old favorites. Her face lit up when the carer came to get her and she smiled about having lunch. Great to see she is being looked after in these worrying times.

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Review from K P (Wife of Resident) published on 28 August 2020 Submitted via Postal Card
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Nice staff. Clean residence, good care of residents, and visitors in regards to COVID-19 precautions.

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Review from J J (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
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Very helpful and pleasant staff. Nothing is too much trouble for them.

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Review from Susan S (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
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Excellent care and the welcome is great. They cannot do enough for you.

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Review from L J (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
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Very rewarding visit, unusual as social distancing maintained all the time. My mother really enjoyed seeing me (albeit with mask, etc) as we have not met for five months. I will definitely be arranging a visit for next week.

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Review from Stuart B (Son of Resident) published on 20 August 2020 Submitted via Postal Card
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Friendly, caring and spacious. Keeping an eye on the residents as they age and adjust to change when relatives find it difficult to visit as often as they would like.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 26 Jul 2026

    Romford Care Home has been helping local first responders keep cool during the recent spell of hot weather by delivering ice creams to frontline teams across the community. Residents and...

  • 21 Jul 2026

    Celebrates Residents' Remarkable Life Stories Through Meaningful Reminiscence Activity Residents at Romford Care Home have been reflecting on the fascinating careers that shaped their lives as part of a meaningful...

  • 03 Jul 2026

    Four Dementia Care Awards Finalists Shine a Spotlight on Romford Care Home's Commitment to Dementia Excellence Romford Care Home is celebrating an outstanding achievement after four members of its team...

Upcoming Events

There are no upcoming events for Romford Care Home.

Awards / Recognitions (4)

  • 06 Nov 2021Recipient: RCH Care Homes Ltd
  • 25 Nov 2020Recipient: Romford Care Home
  • 01 Feb 2018Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Romford Care Home.

Meet the Team (2)

Madalina Ilie
Madalina IlieJob Title General Manager
Madalina began her journey in healthcare by training as a Registered Nurse in 2012. She entered the healthcare sector in 2015 as a Registered General Nurse, steadily progressing through leadership roles to become a senior manager. With a unique blend of hands-on nursing experience and managerial expertise, she brings a deep understanding of both clinical excellence and the importance of compassionate, person-centred care.
For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."

With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

Tracy Smith
Tracy SmithJob Title Business Development Manager – SouthJoined 2020

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.

I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.

No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.

Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families

I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -more info.