
The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...
Care Provided by Romford Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Romford Care Home for full pricing details and T&Cs.
Contact Romford Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Madalina Ilie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (114)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Romford Care Home Reviews (170)
Romford Care Home has a Review Score of 9.9 (9.857) out of 10, based on 44 reviews in the last 2 years.
Over all time Romford Care Home has 170 reviews.
They have very nice and good singers there.
The staff and carers all seem kind people. The only problem is the price, but all care homes are expensive. Lucky my dad worked hard all his life so he can just about afford it. Otherwise no complaints.
The communication with families has also been excellent. We are always kept informed about any changes in health, daily routines, or medications. The staff are approachable and always willing to take time to answer questions or provide updates.
We've also been very impressed by the activities and social events provided. Our relative particularly enjoys the [e.g., music afternoons, art sessions, the singing and dancing which have brought back a sense of joy and purpose. The meals are nutritious and well-prepared, and the home itself is always clean, comfortable, and welcome
Thank you for your wonderful and detailed review. We're so pleased to hear how reassured and supported you've felt since your relative joined Romford Care Home. It's heart warming to know that the team's compassion, professionalism, and open communication have made such a difference, and that the...
Came to celebrate Lilian's 90th birthday, had a smashing time spending the afternoon with her family and friends and enjoyed the entertainment too, the staff was very helpful, made you feel very welcome.
Thank you for taking the time to leave us a review. So glad Lilian enjoyed her Birthday surrounded by her family and friends.
They treat the residents nice and the staff. The management support the staff all the time and make sure the residents are number one on everything. We all respect this is the residents home we treat them with respect and make sure they have their choices all the time.
Thank you for your kind words, its lovely to be able to share these with the team.
My mum has been in the home nearly a year. The home itself is very clean and bright and welcoming unlike some of the homes I visited prior to mum coming here. She has a lovely room and is very happy, she almost treats it like it is her little flat and has made it very homely with some of her personal things. Now onto the staff, throughout the complex all staff are so lovely and caring and I as a daughter find it very endearing that they care for her as much as her family. In the summer the lift broke down with myself, my mum and sister and partner in, it was a very hot day and mum started to become unwell, when we were finally released, the care and concern for my mum was paramount, we was overwhelmed with the care and attention she got. With this home if you have a problem, they deal with it, if you have a concern, they deal with it. I cannot fault the home!
Thank you for your lovely review. We're so pleased to hear that you've found Romford Care Centre to be caring and supportive for both residents and families. Your kind words about the friendly team and the home mean a great deal and will be shared with everyone here.
My husband went in for 2 weeks respite due to myself his wife needing a rest, my anxiety was very high about letting others take full care of his needs I shouldn't have lost sleep over this as he was treated with love care and dignity. Spacious clean home friendly staff. We as family and friends visiting were also made very welcome. Plenty always going on activity's outings fun days in the sunshine garden party's the patients always singing dancing with many a smiling face a joy to see. I am currently in the process of handing full time care over to another care home but couldn't get funded for Romford Nursing Care Centre for which I'm sad about as I felt very comfortable around the patients and caring staff .
Thank you for sharing such a thoughtful review. We're so pleased to hear your husband was cared for with love, dignity, and compassion, and that you and your family felt so welcome during his stay. It means a great deal to know you felt comfortable and reassured with us, and we wish you both the very best moving forward.
This is a perfect example of how an excellent Residential Home is run. Truly sincere care given to both the resident and their family from the wonderful carers, staff, management, cooks, cleaners, handyman, and the volunteers. All self-driven, approachable and happy to help and guide you. Recently, I brought a collage of my great niece, and the handyman positioned it perfectly.
Thank you for your wonderful review. We're delighted to hear that you've experienced such sincere care and support from all areas of the team. Your kind words about the carers, staff, management, and even the little touches from our handyman mean so much and will be proudly shared with everyone.
Mum has only been here for 5 days. Everyone is really friendly. I am happy with the home so far. Her carers have been great. I hope mum settled down and starts to enjoy living here.
I hope to be around over the next week to help her settle in also.
Thank you for your kind words. We're so pleased to hear that your mum is settling in well and that you've found the team to be friendly and supportive. We look forward to welcoming you over the next week as she continues to settle-please don't hesitate to reach out if there's anything we can do to support you both.
Mum has been with you for almost 3 months, I had obvious reservations. These were soon relieved everyone I have encountered at the Home have been kind and considerate. The communication has been very good and mum is beginning to get used to here surroundings. In short I am so far very happy with all aspects of mums care.
Thank you for your thoughtful review. We're so pleased to hear that your initial concerns were quickly eased and that your mum is beginning to settle in well. It's wonderful to know you've found our team to be kind, considerate, and communicative-your feedback means a great deal to us. We're glad you're happy with the care your mum is receiving.
It always smells lovely and so clean. I see constant drinks, snacks and attention given to her. I can compare with the other care home. I also visit my friend's room and lounge, cleanliness and friendly staff are equally nice. Can't comment on food. Only what I observe.
Thank you so much for your lovely feedback. We're really pleased to hear that you feel welcome when visiting and that you've noticed the cleanliness, friendly atmosphere, and attentive care our team provides. Your kind words will mean a lot to the staff, especially the reception and care teams. We truly appreciate you taking the time to share your observations.
Always welcoming, always smells lovely throughout the building, guest toilet very clean. The staff go the extra mile and it seems a very happy environment, definitely somewhere to recommend.
Thank you for your kind and thoughtful review. We're so pleased to hear that you've felt welcome and noticed the care we take in keeping the home clean and inviting. It's wonderful to know that the warm atmosphere and dedication of our team have stood out to you. Your recommendation means a great deal to us!
We were so impressed with the presentatiuon of all the team and the many function suites.
Her ( my Aunt ) room reminded us of her own home.
The car quality is outstanding.
Regular updates from the Care Centre..
We have noticed how our Aunt has settled down, far quicker that expected.
This is not due to the expert staff, but the resisdents themselves.
I would not hessitate to recomend this Car Home. 5 star treatment,
Thank you for taking the time to leave such kind words. It's lovely for the team to get such great feedback and also for future families starting their journey in to care.
Staff are brilliant, caring , hardworking and will do anything to help mum. They are cheerful , it's like one big happy family.
If there are any concerns there is always someone to speak to and the manager is very approachable.
As for the home itself, rooms are light and airy, the corridors are wide with lots of room and are well decorated. It can sometimes be quite hot but the elderly feel the cold so it's for their benefit.
On the whole we are very happy with mums care .
Our experience at RCH has been good. All staff are always happy to listen to us. Helping us to settle in to care home life as well as Mum. Mum has only been at RCH since February and we are very happy so far with the care that she receives.
Being able to support both families and residents alike is what we pride ourselves on. The move in day is a very small part of the journey
The home is lovely and girls so friendly and always something going on. Food is getting better and clean and always friendly.
Thank you for your kind words. The team pride themselves on making the home as homely as possible
My mum has been in this care home since Dec 2023 and I can honestly say she has really settled in well since day one and even made some great friends. She is well cared for and the entertainment provided is great and her care team are diligent and attentive. Mum says she is treated like a Queen and I have no doubts about her being looked after. She is thriving and happy and I couldn't ask for more than that. Thank you everyone xx
Thank you so much for your kind words, it's a pleasure to be able to support Mum
The food is plentiful and varied, starting each day with a full cooked breakfast. in a well appointed dining room. the activities team work so hard to provide a full and interactive weekly schedule of activities, The building itself is perfect for its purpose being built as a care home, always spotless and clean.
well kept gardens with plenty of seating.
the most important component being the staff, it is a very humbling experience knowing these lovely people who not only cared for my wife but me also, there patients and dedication is truly amazing to witness as i have on many occasions , thank you.
I am more than happy with the care and attention she is given there.
I have no complaints.
The staff are helpful, kind and friendly with the residents and family.
I have thought about moving mum to be nearer where I live but as she is so well cared for I have decided to leave her as she is happy and content there.
Thank you. It's always hard to chose the right care especially when location can often influence a decision. We pride ourselves on the dedication of the team when helping both residents and family members through the settling in process.
My dad only has been in Romford Nursing Care Centre since Christmas my dad has vascular dementia .The staff here are amazing.Dad has settled in so well,it's like home from home.Dad is always clean dressed and freshly shaven every day .We as a family do not regret the hard decision of rehousing dad here,we are so pleased with the care provided.Entertainment staff are wonderful always a smile on there face always something going on singing dancing etc .We would like to take this opportunity to thank all the staff .
Thank you, your review means a lot to the team and allows those looking into care to get a snap shot of our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 26 Jul 2026
Romford Care Home has been helping local first responders keep cool during the recent spell of hot weather by delivering ice creams to frontline teams across the community. Residents and...
- 21 Jul 2026
Celebrates Residents' Remarkable Life Stories Through Meaningful Reminiscence Activity Residents at Romford Care Home have been reflecting on the fascinating careers that shaped their lives as part of a meaningful...
- 03 Jul 2026
Four Dementia Care Awards Finalists Shine a Spotlight on Romford Care Home's Commitment to Dementia Excellence Romford Care Home is celebrating an outstanding achievement after four members of its team...
There are no upcoming events for Romford Care Home.
Awards / Recognitions (4)
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 25 Nov 2020Recipient: Romford Care Home
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Romford Care Home.
Meet the Team (2)

For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -more info.