
The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

The residents are always the top priority and treated as you would a family member.I C(Husband of Resident/Service User)

We have been very happy with the quality of her care and never have to worryLaura G(Daughter-in-law of Resident/Service User)

I would have no hesitation in recommending the care home to anyone who asked me.Roland S(Brother-in-law of Resident/Service User)

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life...
Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents.
The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.
At Romford Care Home, the approach to dementia care is centred around personalised, meaningful engagement. The staff are trained to understand the unique needs of each resident, allowing them to create tailored care plans that foster independence while providing the necessary support. The home emphasises the importance of positive reminiscence, using each resident’s life history to create connections and encourage participation in familiar and new activities.
Nutrition is also a key focus at Romford Care Home. The culinary team works closely with residents to understand their preferences and dietary needs, offering wholesome, freshly prepared meals that support overall health and wellbeing. The dining experience is relaxed and accommodating, with residents encouraged to enjoy their meals in settings that suit their comfort and mood.
The home’s facilities are designed to cater to the needs of residents. The calm, welcoming spaces include comfortable lounges, a cinema, sensory gardens, and activity rooms.
The activity programme is diverse and engaging, ranging from chair-based exercises and art therapy to themed events and local outings in the home's minibus. The aim is to ensure that residents remain active and engaged.
Romford Care Home is not just a place of care but a community where residents can enjoy a fulfilling lifestyle, ensuring that residents remain connected and supported in a compassionate and understanding environment.
Care Provided by Romford Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 114 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Romford Care Home to confirm what's included and get a personalised quote:
*All fee’s are based on a pre-admission assessment conducted by the team at Romford Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Romford Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Madalina Ilie (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (114)
- Single Rooms with ensuite Wet Room (24)
Visiting
- Romford welcome visitors to Romford Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Romford Care Home Reviews (174)
Romford Care Home has a Review Score of 9.8 (9.849) out of 10, based on 46 reviews in the last 2 years.
Over all time Romford Care Home has 174 reviews.
My mum has been in this care home since Dec 2023 and I can honestly say she has really settled in well since day one and even made some great friends. She is well cared for and the entertainment provided is great and her care team are diligent and attentive. Mum says she is treated like a Queen and...
My mum has been in this care home since Dec 2023 and I can honestly say she has really settled in well since day one and even made some great friends. She is well cared for and the entertainment provided is great and her care team are diligent and attentive. Mum says she is treated like a Queen and I have no doubts about her being looked after. She is thriving and happy and I couldn't ask for more than that. Thank you everyone xx
Thank you so much for your kind words, it's a pleasure to be able to support Mum
My wife was a resident at RCH for three years, sadly having passed away a few weeks ago, so this review is written without fear or favor . i have submitted reviews previously, this one reviews the previous year but is reflective of the total stay. my wife was very contented here, the staff...
The food is plentiful and varied, starting each day with a full cooked breakfast. in a well appointed dining room. the activities team work so hard to provide a full and interactive weekly schedule of activities, The building itself is perfect for its purpose being built as a care home, always spotless and clean.
well kept gardens with plenty of seating.
the most important component being the staff, it is a very humbling experience knowing these lovely people who not only cared for my wife but me also, there patients and dedication is truly amazing to witness as i have on many occasions , thank you.
I am more than happy with the care and attention she is given there.
I have no complaints.
The staff are helpful, kind and friendly with the residents and family.
I have thought about moving mum to be nearer where I live but as she...
I am more than happy with the care and attention she is given there.
I have no complaints.
The staff are helpful, kind and friendly with the residents and family.
I have thought about moving mum to be nearer where I live but as she is so well cared for I have decided to leave her as she is happy and content there.
Thank you. It's always hard to chose the right care especially when location can often influence a decision. We pride ourselves on the dedication of the team when helping both residents and family members through the settling in process.
My dad only has been in Romford Nursing Care Centre since Christmas my dad has vascular dementia .The staff here are amazing.Dad has settled in so well,it's like home from home.Dad is always clean dressed and freshly shaven every day .We as a family do not regret the hard decision of rehousing dad...
My dad only has been in Romford Nursing Care Centre since Christmas my dad has vascular dementia .The staff here are amazing.Dad has settled in so well,it's like home from home.Dad is always clean dressed and freshly shaven every day .We as a family do not regret the hard decision of rehousing dad here,we are so pleased with the care provided.Entertainment staff are wonderful always a smile on there face always something going on singing dancing etc .We would like to take this opportunity to thank all the staff .
Thank you, your review means a lot to the team and allows those looking into care to get a snap shot of our home.
My mum is in Romford Care Home and I have to say she is well looked after. I feel happy about her being there and most importantly she likes it there. The staff are great and it's very welcoming when you walk through the door. I would recommend this care home to anyone who is having to choose a...
My mum is in Romford Care Home and I have to say she is well looked after. I feel happy about her being there and most importantly she likes it there. The staff are great and it's very welcoming when you walk through the door. I would recommend this care home to anyone who is having to choose a care home for a loved one.
Thank you for taking the time to leave a review. It's lovely to be able to pass such praise on to the team
I have always been treated with respect. If I had any worries about my brother I would always be listened to and worries about my brother would be dealt with. The staff and management are very friendly they always say hello and always tell me how my brother has been. They answer any questions I ask...
I have always been treated with respect. If I had any worries about my brother I would always be listened to and worries about my brother would be dealt with. The staff and management are very friendly they always say hello and always tell me how my brother has been. They answer any questions I ask about my brother, overall it is quite a nice home. The activities are very good and the ladies who organise the activities are excellent.
Thank you for taking the time to leave us a review. It's our pleasure to support your brother
Since my sister has been in the home, she has received the up most care and attention. She has dementia and can be very awkward at times, I find the staff very caring. I have medical problems myself and find it very hard to visit, but staff keep me informed all the time, I know my sister is safe...
Since my sister has been in the home, she has received the up most care and attention. She has dementia and can be very awkward at times, I find the staff very caring. I have medical problems myself and find it very hard to visit, but staff keep me informed all the time, I know my sister is safe and cared for.
Thank you for taking the time to leave us a review. We will pass this on to the team.
Prior to my father entering Romford Care Home, we reviewed several before making our choice, and we have been delighted with the way in which Romford Nursing Care Centre delivers on its promises. The level of patient care and attention is excellent, all of the staff go out of their way to help the...
Prior to my father entering Romford Care Home, we reviewed several before making our choice, and we have been delighted with the way in which Romford Nursing Care Centre delivers on its promises. The level of patient care and attention is excellent, all of the staff go out of their way to help the residents, and the facilities overall are really good.
Thank you for such a lovely review, my team will be delighted to read your feedback.
My mum has been in almost a year and I cannot fault her care and the kindness of the staff. She has dementia and can be difficult at times by not eating and showering but they have done their best to help her. Also, the cleanliness of the home is excellent. Plus the entertainment they do. The food...
My mum has been in almost a year and I cannot fault her care and the kindness of the staff. She has dementia and can be difficult at times by not eating and showering but they have done their best to help her. Also, the cleanliness of the home is excellent. Plus the entertainment they do. The food always looks good too. I can give 10 out of 10 for everything. Thank you.
Thank you Debbie for your lovely feedback, I will share this with my team who will be very pleased to read your review.
Mum has been here since May, the staff is always very helpful and helps Mum if needed. Rooms are always clean and tidy maintenance man is lovely, any job small or big, it is done. Mum has settled in lovely. Thank you to the staff for all the effort.
Mum has been here since May, the staff is always very helpful and helps Mum if needed. Rooms are always clean and tidy maintenance man is lovely, any job small or big, it is done. Mum has settled in lovely. Thank you to the staff for all the effort.
Thank you Amy for your lovely feedback, I will share this with my team who will really appreciate it.
Since Mum has resided at Romford Care Home she has received the utmost of care. Every single staff member has all the residents well being at the forefront. Mum has settled in. She seems happy and content and has made herself at home there. The staff also make relatives and all visitors...
I am kept updated on any health issues that Mum may be experiencing and I would definitely recommend Romford Care Home for a loved one.
Thank you for your lovely feedback, I will share this with my team who will really appreciate your kind words.
Impressed with the staff. Always so enthusiastic, happy and hardworking. I'm certain they brighten the lives of all the residents and their families. The entertainment is regular and interactive, all the staff join in and it is always friendly and cheerful.
Impressed with the staff. Always so enthusiastic, happy and hardworking. I'm certain they brighten the lives of all the residents and their families. The entertainment is regular and interactive, all the staff join in and it is always friendly and cheerful.
Thank you Graham for your lovely feedback, we will share this with the team.
My father recently moved into Romford Care Home, and so far, we are extremely happy overall. The bedroom is beautifully decorated and cleaned to a high standard. The care staff have looked after my father well and seen to all his care needs. The community nurse has been especially attentive and...
My father recently moved into Romford Care Home, and so far, we are extremely happy overall. The bedroom is beautifully decorated and cleaned to a high standard. The care staff have looked after my father well and seen to all his care needs. The community nurse has been especially attentive and kept a special eye on my father's diabetes/sugar levels and acted swiftly when needed. I couldn't wish for him to be in a better care home.
Thank you for such a lovely review; we will share this with my team.
The home and staff are wonderful. My wife has dementia and the staff are very patient with her. The home is spacious with lovely bedrooms which are bright and airy. Main thing for us is safety. My wife's dementia led to her wandering whilst being cared for at home. The care home gives us the peace...
The home and staff are wonderful. My wife has dementia and the staff are very patient with her. The home is spacious with lovely bedrooms which are bright and airy. Main thing for us is safety. My wife's dementia led to her wandering whilst being cared for at home. The care home gives us the peace of mind that she can walk in a secure place. Only minor criticism is chef has left, so there is a current dip in quality and timing of meals, which I'm assured the care home are aware of and will sort.
Thank you so much for your kind words. The team works hard to deliver a high standard of care and it's lovely to be able to pass feedback to them so they can see the difference they make.
My mother has been in Romford Care Home for 7 years with severe dementia. She always looks clean, neat and well-cared for whenever I visit. She has now reached 100 years old and this should reflect the amazing care and attention she is receiving. I would certainly recommend dementia patients...
My mother has been in Romford Care Home for 7 years with severe dementia. She always looks clean, neat and well-cared for whenever I visit. She has now reached 100 years old and this should reflect the amazing care and attention she is receiving. I would certainly recommend dementia patients consider this nursing home. Thank you to all the staff for their patience and understanding.
Thank you for taking the time to leave your views. It's so important for us to get feedback to pass on to the team and also for future care seekers to be able to read reviews on what it is really like to be supported in our home.
The manager we spoke to initially explained everything at what has been an extremely difficult time which we are very grateful for. The staff were very helpful and quickly arranged for my relative to enter the care home from the hospital. They have tried their best to make her feel welcome and at...
The manager we spoke to initially explained everything at what has been an extremely difficult time which we are very grateful for. The staff were very helpful and quickly arranged for my relative to enter the care home from the hospital. They have tried their best to make her feel welcome and at ease in their care.
Thank you for taking the time to leave us a review and for your kind words.
My mother-in-law moved into Romford Care Home in December due to dementia progressing. As a family, we knew it was the right decision but were concerned that she would be unhappy, but she settled in very quickly. I think this was due to the friendly and homely environment from other residents and...
My mother-in-law moved into Romford Care Home in December due to dementia progressing. As a family, we knew it was the right decision but were concerned that she would be unhappy, but she settled in very quickly. I think this was due to the friendly and homely environment from other residents and staff, and the modern design, and decorations/furniture. Nothing is ever perfect, and we have had some issues with laundry going missing, but overall we are very happy. I must also say that social services have been excellent.
Thank you so much for taking the time to leave us a response and for your kind words.
My dad's room and communal areas are all clean and comfortable.
When I've been at the centre during lunch etc the food is hot,...
My dad's room and communal areas are all clean and comfortable.
When I've been at the centre during lunch etc the food is hot, of good quality and plentiful.
We greatly appreciate your kind words and are pleased to hear that you find our staff to be friendly and approachable at a time when it is most needed. It is important to us that we provide a supportive and understanding environment for residents and their families. We appreciate your trust in our services and are grateful for the opportunity to care for your father.
My sister moved from a residential home, Romford Care Home, in December. The level of care and concern by staff and management is excellent.
My sister moved from a residential home, Romford Care Home, in December. The level of care and concern by staff and management is excellent.
Thank you for taking the time to leave us a review.
Clean bedrooms and ensuite.
Staff are very friendly.
Clean bedrooms and ensuite.
Staff are very friendly.
Thank you for taking the time to leave us a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (27) & Events (1)
- 27 Oct 2026
Four-legged company and Ice Cream at Raphael’s Park for Romford Care Home Residents Audrey, the much-loved therapy dog at Romford Care Home , joined residents for a sunny stroll...
- 27 Oct 2026
A popular choice: Romford Care Home residents enjoy a morning at Harrow Lodge Park A trip to Harrow Lodge Park proved a popular choice for residents at Romford Care...
- 27 Oct 2026
Sunshine and shared stories for Romford Care Home residents at Harrow Lodge Sensory Garden Residents from Romford Care Home enjoyed a morning of sunshine, nature and friendly conversation during a...
- 05 Nov 2026Organiser: Romford Care Home
Awards / Recognitions (4)
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 25 Nov 2020Recipient: Romford Care Home
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Romford Care Home.
Meet the Team (2)

Madalina began her journey in healthcare by training as a Registered Nurse in 2012. She entered the healthcare sector in 2015 as a Registered General...
Madalina began her journey in healthcare by training as a Registered Nurse in 2012. She entered the healthcare sector in 2015 as a Registered General Nurse, steadily progressing through leadership roles to become a senior manager. With a unique blend of hands-on nursing experience and managerial expertise, she brings a deep understanding of both clinical excellence and the importance of compassionate, person-centred care.For Madalina, the most rewarding aspect of her role is the opportunity to make a positive change in residents’ well-being. She is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
With a strong commitment to excellence, a warm leadership style, a dedication to providing the highest standard of care and creating a nurturing home for residents and staff alike, Madalina is excited to lead Romford Care Home into its next chapter.

My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care...
My role as RCH Care Homes Business Development Manager in the South is to support residents and families who are looking at moving in to a care environment.
I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our homes.
No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.
Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families
I live within a short distance of our homes with my husband and young son, which gives my strong links to our local communities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Romford Care Home to verify any information. View our terms and conditions. Romford Care Home has an Enhanced Service -what an Enhanced Service includes.