Lancaster Court

108 High Road, Leavesden Green, Watford WD25 7AJ
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9.9 69 Reviews
  • Lancaster Court, Watford
Lancaster Court is a well established nursing and residential home with 65 comfortable and spacious rooms, set over three floors and situated on the High Road at Leavesden.

At Lancaster Court, the health and wellbeing of residents is a main priority. The friendly and professional team offer different types of care to meet a variety of needs, including residential, nursing and dementia care as well as respite care for those looking for a short-term option in Hertfordshire.

The team work alongside local healthcare providers across Watford including GP surgeries, hospital discharge teams and social care workers.
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Care Provided by Lancaster Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1370 – £1620
  • Self-Funded Residential Dementia Care: £1370 – £1620
  • Self-Funded Nursing Care: £1804 – £1935
  • Self-Funded Nursing Dementia Care: £1804 – £1935
  • RESPITE Self-Funded Residential Care: £1475 – £1720
  • RESPITE Self-Funded Residential Dementia Care: £1475 – £1720
  • RESPITE Self-Funded Nursing Care: £1904 – £2035
  • RESPITE Self-Funded Nursing Dementia Care: £1904 – £2035

These prices are only a guideline, please contact Lancaster Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Joe Patterson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Lancaster Court Reviews (69)

9.9

Lancaster Court has a Review Score of 9.9 (9.907) out of 10, based on 25 reviews in the last 2 years.
Over all time Lancaster Court has 69 reviews.

Overall Experience
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Date Published
  • 69
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Reviewer Connection to Lancaster Court
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Total of 69, showing 61-69
Review from David S (Son of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very content with the care provided to my father. I am always kept informed about his health or, for example, if he has a fall. His room is always clean and tidy and he always looks smart and well dressed.
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Review from Jan N (Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the main, we have very little to worry about because mum is happy in Lancaster Court and her carers are lovely and we know she is safe and well looked after. The food could be improved and on occasions, mum has a ready meal instead of what is offered. The temperature this summer has been an issue
and we were obliged to buy an air conditioner because at one point it was 92 degrees (F) in her room. This is a problem that needs sorting out.
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Review from Win P (Resident) assisted by family/friend published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at the care home now for nine months and I am well looked after and cared for. I have a very nice room which is kept beautifully clean and tidy. I enjoy the food and have made new friends. I would like to be involved in more activities as I am quite fit and able still.
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Review from S P (Daughter of Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, mum says its a lovely place. She has a nice room. Its kept very clean, and the staff are helpful. As a visitor, I have always found the staff very friendly and helpful.
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Review from Kate S (Daughter of Resident) published on 14 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was lucky enough to be placed here in June 2018 following a very long spell in hospital. From the moment you arrive you can feel the friendliness of the home in all areas, it's just like being in your own home only better.


The staff are all excellent, very attentive and caring at all times

to the residents and also to the visitors, they strive to make it a very welcoming and homely environment and totally achieve this. Activities and differing visitors are arranged for the residents plus outings for those who are able.


The rooms are a lovely size with plenty of space for your own furniture too plus a spacious en-suite. The little tea room is just lovely and to be enjoyed anytime with family and friends. Memorabilia is everywhere, perfect for those with memory problems and great also for those to just enjoy.


Would have no reservations about recommending Lancaster Court.


We can't thank them enough for helping and looking after Mum so well.

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Review from Richard B (Son of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a good quality care home, reasonably priced and with good management and some excellent staff.
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Review from Peter (Son of Resident) published on 8 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad (age 96) moved into this home in September and has found the staff caring, respectful and thoughtful. We were able to sort out the few initial problems, mainly to do with changes in medication, with little difficulty. We've been able to take some of his furniture and possessions, and a booster unit
has been installed to give him a connection to the internet. Dad is reassured to be in a place where he has assistance when needed and it has put our minds at rest as well.
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Review from Catherine C (Wife of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care home we could have found for my husband.
Wonderful friendly carers. Food excellent. Caring, lovely people and efficient.
Couldn't be happier with our choice for my husband.
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Review from C G (Son of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum settled into Lancaster Court very quickly after a short stay in hospital in early 2016. The staff are very welcoming, caring and friendly and treated Mum extremely well. Her nursing needs were well catered for, to the extent that she has recovered to the point where she has now transferred from
the nursing floor to the residential floor. She enjoys a laugh and joke with all the staff which helps with the friendliness of the home.
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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Lancaster Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Lancaster Court is calculated as follows: ( (266 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 290 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lancaster Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Francesca

Francesca Fosu

Job Title: Home Manager

My name is Francesca Fosu, and I am a registered nurse with nearly 15 years of experience across a range of care settings, including community care and nursing homes.


Before entering nursing, I worked as a court clerk, but the call to nursing was too strong to ignore. Almost 20 years ago, I made the easy decision to train as a nurse, a decision I have never once regretted. Nursing is not just my profession; it is my passion.


I am deeply committed to ensuring that residents are always treated with the utmost kindness, dignity, and respect. I see it as both a professional duty and a moral obligation to advocate for their well-being at all times.


One of the greatest privileges of my role is meeting remarkable people whose life stories could fill the pages of any book. Their experiences inspire me every day.


At Lancaster Court, my focus will be on empowering my team to take pride in the care we deliver, while creating meaningful, enriching experiences for all our residents.

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