Bentley Court

I would thoroughly recommend Bentley Court Care Home. My mother recently had an eight-week stay - the kindness she received exceeded all our expectations. Bentley Court is clean and spacious but what makes it special is the staff. There is a good ratio of staff to residents., the staff put the needs of residents first and respond to them very quickly. They work extremely hard but still find time to talk to residents and their families and they always have a smile, making it a happy environment for the elderly people. Thank you Bentley Court.

I would recommend this home to anyone who has to make the hard decision to put a loved one in care.

Thank you.

Mom has been in Bentley Court now 5 months, the treatment that she has received is second to none, every member of staff has a smile on their face and nothing is too much trouble, communication from the staff to our family when mom has had issues has been fast, efficient and informative. Which is nice during these testing times, the place is immaculate and mom is treated with dignity and respect at all times by every staff member. I wouldn't hesitate in recommending this establishment and their professional top notch fantastic to anyone.

I find the home extremely comfortable considering my wife's condition. The staff, nurses and carers are very capable of whatever situation arises and nothing seems too much or gets out of hand.

Bentley cruise - the organisation for this was excellent. My wife especially enjoyed it as it was her first time out of her room. There was a singer and a real party atmosphere for all residents. The food was excellent also. Great day for all involved.

Today is a glorious day and lots of fun with guests. They had entertainment with lovely music. It is all excellent for me. The food is delicious. I would like to say thank you to all the staff for a brilliant job.

Good for all, and enjoyable.

There are plenty of activities laid on for the residents who are encouraged to participate.

My mother-in-law has been a resident at Bentley Court for about three months and has settled in lovely. The staff have been absolutely amazing, and I couldn't ask for anything more for her. She is treated with the dignity, respect and compassion she deserves. They have helped not just Mom but all the family to come to terms with her illness. If you have any questions, the team will always try and help get the answers you need. Every member of staff from the cleaning team, activities, reception care, medical, kitchen and the management make this place a fantastic place to be able to visit a loved one.

Caring, friendly staff.

My sister is on respite/short stay at Bentley Court. All the staff and management have been great to me and her. Nothing is too much trouble. It gives me and other relatives peace of mind.

The staff are very caring, friendly and professional. The home appears well run. My dad is always happy and well looked after.

All the carers and staff are very friendly and easy to talk to. Nothing is too much for them in regards to your care.

The staff at Bentley Court have been very welcoming and friendly towards my dad since he arrived there and go out of their way to talk to him and encourage him to eat and drink. They are extremely helpful and keep me informed.

My mother was a resident for three and a half years before passing away in December 2021. From the very first day, she was treated with dignity and respect. The staff did everything possible to make her feel that this was her home and I know that in her way she was happy here. The care was exemplary and the rooms were always spotless when it came to end of life care everyone was wonderful and made her ending very peaceful.

We are so pleased with all the care mom has been shown whilst being here. We are so glad we chose Bentley Court, especially since the new management has taken over, but all the carers and nurses do an excellent job. They have shown mom love and kindness she has been kept clean and comfortable and well-fed. A big thank you from the bottom of our hearts.

I am conscious this home does not have any recent reviews and that the home has also suffered some really negative press earlier in the year when it was under different ownership. My mum is placed here and our family have been very happy with her care to date. Her named nurse is fantastic and other people heavily involved in her care are also worth their weight in gold. My mum's meals look delicious thanks to the new chef, and she has gained weight and is always clean and well presented. My mum's room doesn't smell of residential care and it is reassuring to see little things like the TV on ITV3 so that older versions of the soaps are on helping my mum reminisce. If I email the home I always get a response back quickly. It is important to note that no residential care is perfect and Bentley Court are on an improvement protectory that is not yet reflected in CQC ratings.

My mom was very well looked after, the staff are brilliant. She had first-class care and she loved being there until she sadly passed. My mom always looked respectable and the staff kept me up to date with her health. What a wonderful team they have, thank you Bentley Court, you are amazing.

I call every day to check on my relative. Every occasion I am made fully aware of her progress. The staff is very polite and professional and I feel very confident that my relative is in the best place for their needs and being cared for by compassionate and caring staff. Thank you!

Mom has been here 3 1/2 months and from the first day, we found the carers and staff very friendly and caring. Nothing is too much trouble for them. Anything you ask them to do they always do it. The home is very clean and tidy. Nurses are very friendly and always listen to any concerns. Food is good, great variety. I would definitely recommend this care home. I feel comfortable knowing my Mom is being looked after 24 hrs.