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Bentley Court

29 Nordley Road, Wednesfield, Wolverhampton, West Midlands WV11 1PX
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Bentley Court, Wolverhampton
Bentley Court, Wolverhampton
Bentley Court, Wolverhampton

Bentley Court Care Home is a purpose built care home for older people.

Situated in a residential area of Wednesfield, West Midlands. This 77 bedded home is situated in its own pleasant grounds and provides general and dementia nursing care. Accommodation is provided in single en-suite rooms that are arranged over two floors. Communal areas include two dining rooms, two lounges on each floor and a hairdressing salon. Staff encourage their...  

Care Provided by Bentley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Close to Local shops
  • Near Public Transport

Funding & Fees

Contact Bentley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jenny Wootton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (77)

Bentley Court Reviews (69)

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9.3

Bentley Court has a Review Score of 9.3 (9.284) out of 10, based on 12 reviews in the last 2 years. Over all time Bentley Court has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Carolyn S (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

I would thoroughly recommend Bentley Court Care Home. My mother recently had an eight-week stay - the kindness she received exceeded all our expectations. Bentley Court is clean and spacious but what makes it special is the staff. There is a good ratio of staff to residents., the staff put the needs of residents first and respond to them very quickly. They work extremely hard but still find time to talk to residents and their families and they always have a smile, making it a happy environment for the elderly people. Thank you Bentley Court.

Reply from Sue Shelley, Home Manager at Bentley Court

Thank you for your lovely review. It was a pleasure to have known your mum and you as her family. We wish her all happiness in her new home.

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Review from Anita B (Daughter of Resident) published on 18 October 2022 Submitted via Website
Overall Experience
I would like to say thank you to the dedicated staff and management who have got Bentley Court to where it is now, and who I know will keep on improving this lovely home of my moms.
To all the carers who have been with mom through the covid months when we couldn't be there, she loves you as much as she loves us, mom would not be here today without your hard work but most of all without your love and kindness.
To the new management whose doors are always open, thank you for working hard to get the CQC ratings going the right way. My emails get answered without delay, and any concerns or ideas that might improve my mom's daily life get acted on straight away. On a daily basis you leave your office and check every resident personally, including stopping to do my mom's hair!
To the cleaners and cooks and reception staff, who work hard and keep it looking so welcoming thank you.

I would recommend this home to anyone who has to make the hard decision to put a loved one in care.

Thank you.

Reply from Sue Shelley, Home Manager at Bentley Court

Thank you so much for your kind words. The staff have all worked so hard to achieve the good results from CQC. We will continue to improve the service by listening to the residents and the family.

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Review from Adrian H (Son of Resident) published on 12 September 2022 Submitted via Website
Overall Experience

Mom has been in Bentley Court now 5 months, the treatment that she has received is second to none, every member of staff has a smile on their face and nothing is too much trouble, communication from the staff to our family when mom has had issues has been fast, efficient and informative. Which is nice during these testing times, the place is immaculate and mom is treated with dignity and respect at all times by every staff member. I wouldn't hesitate in recommending this establishment and their professional top notch fantastic to anyone.

Reply from Sue Shelley, Home Manager at Bentley Court

Thank you for taking the time to leave a review. I will share your comments with the team.

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Review from D P (Husband of Resident) published on 29 August 2022 Submitted via Postal Card
Overall Experience

I find the home extremely comfortable considering my wife's condition. The staff, nurses and carers are very capable of whatever situation arises and nothing seems too much or gets out of hand.

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Review from Paul B (Husband of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

Bentley cruise - the organisation for this was excellent. My wife especially enjoyed it as it was her first time out of her room. There was a singer and a real party atmosphere for all residents. The food was excellent also. Great day for all involved.

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Review from Jessie D (Wife of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Today is a glorious day and lots of fun with guests. They had entertainment with lovely music. It is all excellent for me. The food is delicious. I would like to say thank you to all the staff for a brilliant job.

Reply from Linda Watson, Regional Service Manager at Bentley Court

Thank you for taking the time to review Bentley court. We are so glad your husband feels at home here and is able to remain comfortable enjoy himself. It is a pleasure to have him here. As you have rated 3 stars on the form, please feel free to come and discuss with us any improvements you feel we could make. We would be happy to explore this further with you.

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Review from Simon J (Son of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Good for all, and enjoyable.

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Review from Samantha W (Daughter of Resident) published on 12 August 2022 Submitted via Postal Card
Overall Experience
Wonderful care facility, friendly and caring staff who are thoughtful and attentive.
The building is very clean and tidy and always smells nice.

There are plenty of activities laid on for the residents who are encouraged to participate.

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Review from Kelly A (Daughter-in-law of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

My mother-in-law has been a resident at Bentley Court for about three months and has settled in lovely. The staff have been absolutely amazing, and I couldn't ask for anything more for her. She is treated with the dignity, respect and compassion she deserves. They have helped not just Mom but all the family to come to terms with her illness. If you have any questions, the team will always try and help get the answers you need. Every member of staff from the cleaning team, activities, reception care, medical, kitchen and the management make this place a fantastic place to be able to visit a loved one.

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Review from Tim A (Son of Resident) published on 24 May 2022 Submitted via Postal Card
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Caring, friendly staff.

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Review from G M (Brother of Resident) published on 24 May 2022 Submitted via Postal Card
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My sister is on respite/short stay at Bentley Court. All the staff and management have been great to me and her. Nothing is too much trouble. It gives me and other relatives peace of mind.

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Review from J J (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

The staff are very caring, friendly and professional. The home appears well run. My dad is always happy and well looked after.

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Review from D L (Resident / Service User) published on 6 April 2022 Submitted via Postal Card
Overall Experience

All the carers and staff are very friendly and easy to talk to. Nothing is too much for them in regards to your care.

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Review from J J (Daughter of Resident) published on 5 April 2022 Submitted via Website
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The staff at Bentley Court have been very welcoming and friendly towards my dad since he arrived there and go out of their way to talk to him and encourage him to eat and drink. They are extremely helpful and keep me informed.

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Review from L H (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

My mother was a resident for three and a half years before passing away in December 2021. From the very first day, she was treated with dignity and respect. The staff did everything possible to make her feel that this was her home and I know that in her way she was happy here. The care was exemplary and the rooms were always spotless when it came to end of life care everyone was wonderful and made her ending very peaceful.

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Review from J H (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience

We are so pleased with all the care mom has been shown whilst being here. We are so glad we chose Bentley Court, especially since the new management has taken over, but all the carers and nurses do an excellent job. They have shown mom love and kindness she has been kept clean and comfortable and well-fed. A big thank you from the bottom of our hearts.

Reply from philip Klor, RM at Bentley Court

Thank you for your kind words, I will pass your comments onto the team. Sue

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Review from Samantha J (Daughter of Resident) published on 22 November 2021 Submitted via Website
Overall Experience

I am conscious this home does not have any recent reviews and that the home has also suffered some really negative press earlier in the year when it was under different ownership. My mum is placed here and our family have been very happy with her care to date. Her named nurse is fantastic and other people heavily involved in her care are also worth their weight in gold. My mum's meals look delicious thanks to the new chef, and she has gained weight and is always clean and well presented. My mum's room doesn't smell of residential care and it is reassuring to see little things like the TV on ITV3 so that older versions of the soaps are on helping my mum reminisce. If I email the home I always get a response back quickly. It is important to note that no residential care is perfect and Bentley Court are on an improvement protectory that is not yet reflected in CQC ratings.

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Review from Gail R (Daughter of Resident) published on 28 August 2020 Submitted via Website
Overall Experience

My mom was very well looked after, the staff are brilliant. She had first-class care and she loved being there until she sadly passed. My mom always looked respectable and the staff kept me up to date with her health. What a wonderful team they have, thank you Bentley Court, you are amazing.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from Debi L (Great-Niece of Resident) published on 15 June 2020 Submitted via Postal Card
Overall Experience

I call every day to check on my relative. Every occasion I am made fully aware of her progress. The staff is very polite and professional and I feel very confident that my relative is in the best place for their needs and being cared for by compassionate and caring staff. Thank you!

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from M W (Daughter of Resident) published on 6 April 2020 Submitted via Postal Card
Overall Experience

Mom has been here 3 1/2 months and from the first day, we found the carers and staff very friendly and caring. Nothing is too much trouble for them. Anything you ask them to do they always do it. The home is very clean and tidy. Nurses are very friendly and always listen to any concerns. Food is good, great variety. I would definitely recommend this care home. I feel comfortable knowing my Mom is being looked after 24 hrs.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Jenny Wootton
Jenny WoottonJob Title:Home Manager

I joined the team here at Bentley Court in 2022

I have been working in the Caring Profession for 21 years, starting out as a Care Assistant and senior Carer.

and became a Deputy Manager, becoming Home Manager in March 2025.

I have a passion for person-centred care and best practice.

My hobbies are music, walking and family.

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