






Bentley Court Care Home is a purpose built care home for older people.
Situated in a residential area of Wednesfield, West Midlands. This 77 bedded home is situated in its own pleasant grounds and provides general and dementia nursing care. Accommodation is provided in single en-suite rooms that are arranged over two floors. Communal areas include two dining rooms, two lounges on each floor and a hairdressing salon. Staff encourage their...
Care Provided by Bentley Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Close to Local shops
- Near Public Transport
Funding & Fees
Contact Bentley Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Jenny Wootton (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Bentley Court Reviews (69)
Bentley Court has a Review Score of 9.3 (9.284) out of 10, based on 12 reviews in the last 2 years.
Over all time Bentley Court has 69 reviews.
My wife has been in care for almost 12 months and the staff are very caring and respectful. She seems perfectly happy in her circumstances. She enjoys her meals and the selection. She enjoys the different activities that are put on daily. All in all, she seems quite happy.
Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Recently I feel care and services have improved and he is more settled.
The staff have always been kind and caring taking trouble to address any issues arising.
Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
This is a difficult job which I couldn't do on a permanent basis so hats off to them.
Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
The staff are excellent and my father loves them. He is well cared for, looked after and perhaps a little bit spoilt. The staff listen to his needs and do everything they can to make his life as comfortable as possible. Thanks!
Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
The reviews we saw before she went were a bit mixed, but we were very happy with the level of care she received. There always were plenty of staff around, and they were energetic and helpful, with a good manner.
We had a good experience of the home, and we would happily recommend it to others.
Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Care provided is second to none. Mom is cared for by the best staff who are kind, calm, compassionate and caring.
We have no concerns about leaving mom there knowing that on her final lap of life, she is being given the care that we were no longer able to provide. Well done to them all.
Thank you for your positive feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
The fact is there are 76 residents as of now and only 13 staff on shift in the day when fully staffed, and 5 at night when fully staffed. It is impossible to give basic care. The staff struggle and strive in trying to meet the many needs of multiple residents. It's clear to see the staff are not able to provide time to spend with residents as the volume of work they have thrown upon them makes it literally impossible, this is not acceptable in 2018. Every now and again the desensitizing managers will try to occupy the minds of staff with the ideals of a new structure to somehow deal with the monolithic workload aiming to make the home an enchanting viable workspace. This is condescending and simultaneously a self-admission there is real issues. The staff can not do more than they already are, trying to apply new structure only repeats a monotonous short-lived change, this change suggests staff and structure is the issue. This is obviously not the issue when staff are running at 110%.
We are sorry to hear that you've had a negative experience in relation to Bentley Court. Priory Adult Care is committed to providing the highest quality of care and making a real and lasting difference to everyone we support.
If you would like to raise your concerns directly with us, please...
Have a relative in there this is a very poor so-called care home. The stench hits you when you go in, resident not happy there. Men in with women where some women take their tops off. The tray that relative was eating off filthy. Some residents more ill with dementia than others consequently shouting and banging. Seems they have lost everyone's glasses and such. What a sad way to have to end up in there at the end of someone's life. I feel so sorry for every single one of these of these people in this poorly run home.
I am sorry to see that you are unhappy with the care provided at Bentley Court. I would be really grateful if you could contact me directly on 01902 722100 to arrange a face to face meeting where we can discuss the issues you have raised.
I have found that there is a frequent use of agency staff, and I know its difficult to predict sickness but you cannot surely expect agency staff to hit the ground running and absorb all there is to know about the residents. This is especially annoying when I come in to see someone feeding my mother without raising the bed to 90-degree angle when eating and feeding her too quickly in order to finish the task. There just isn't enough staff at the best of times. Today I arrived at lunchtime to find they were just finishing her daily wash, again short staffed and overworked, at times without having breaks, not to mention undervalued. The staff do try very hard to complete their duties and no one has quality time with residents.
We are sorry to hear that you had a negative experience in relation to Bentley Court. Priory Adult Care is committed to providing the highest quality of care and making a real and lasting difference to everyone we support.
If you would like to raise your concerns directly with us, please contact...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Bentley Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bentley Court.
Accreditations
There are no accreditations posted yet for Bentley Court.
Meet the Team (1)

I joined the team here at Bentley Court in 2022
I have been working in the Caring Profession for 21 years, starting out as a Care Assistant and senior Carer.and became a Deputy Manager, becoming Home Manager in March 2025.
I have a passion for person-centred care and best practice.
My hobbies are music, walking and family.
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