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Bentley Court

29 Nordley Road, Wednesfield, Wolverhampton, West Midlands WV11 1PX
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Bentley Court, Wolverhampton
Bentley Court, Wolverhampton
Bentley Court, Wolverhampton

Bentley Court Care Home is a purpose built care home for older people.

Situated in a residential area of Wednesfield, West Midlands. This 77 bedded home is situated in its own pleasant grounds and provides general and dementia nursing care. Accommodation is provided in single en-suite rooms that are arranged over two floors. Communal areas include two dining rooms, two lounges on each floor and a hairdressing salon. Staff encourage their...  

Care Provided by Bentley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Close to Local shops
  • Near Public Transport

Funding & Fees

Contact Bentley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jenny Wootton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (77)

Bentley Court Reviews (69)

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9.3

Bentley Court has a Review Score of 9.3 (9.284) out of 10, based on 12 reviews in the last 2 years. Over all time Bentley Court has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from John H (Wife of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

My wife has been in care for almost 12 months and the staff are very caring and respectful. She seems perfectly happy in her circumstances. She enjoys her meals and the selection. She enjoys the different activities that are put on daily. All in all, she seems quite happy.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review from M K (Wife of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience
Initially, my husband had trouble settling in and there were occasionally problems with care.
Recently I feel care and services have improved and he is more settled.

The staff have always been kind and caring taking trouble to address any issues arising.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from K G (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience
My mom is happy here. The nurses and care staff are friendly and approachable and I like that. The new manager is a breath of fresh air around the place. The staff do everything in their power to ensure that my mom is looked after and as a family, we enjoy some great banter with the staff/nurses.

This is a difficult job which I couldn't do on a permanent basis so hats off to them.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie B (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

The staff are excellent and my father loves them. He is well cared for, looked after and perhaps a little bit spoilt. The staff listen to his needs and do everything they can to make his life as comfortable as possible. Thanks!

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter S (Son of Resident) published on 13 March 2019 Submitted via Website
Overall Experience
My mother was a resident of Bentley Court for two months before she had to return to hospital.
The reviews we saw before she went were a bit mixed, but we were very happy with the level of care she received. There always were plenty of staff around, and they were energetic and helpful, with a good manner.

We had a good experience of the home, and we would happily recommend it to others.

Reply from Rebecca Steadman, Home Manager at Bentley Court

Thank you for your feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
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Review from Annette H (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

Care provided is second to none. Mom is cared for by the best staff who are kind, calm, compassionate and caring.

We have no concerns about leaving mom there knowing that on her final lap of life, she is being given the care that we were no longer able to provide. Well done to them all.

Reply from Angela Butler, Home Manager at Bentley Court

Thank you for your positive feedback in relation to Bentley Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from David J (Son-in-law of Resident) published on 31 May 2018 Submitted via Website
Overall Experience

The fact is there are 76 residents as of now and only 13 staff on shift in the day when fully staffed, and 5 at night when fully staffed. It is impossible to give basic care. The staff struggle and strive in trying to meet the many needs of multiple residents. It's clear to see the staff are not able to provide time to spend with residents as the volume of work they have thrown upon them makes it literally impossible, this is not acceptable in 2018. Every now and again the desensitizing managers will try to occupy the minds of staff with the ideals of a new structure to somehow deal with the monolithic workload aiming to make the home an enchanting viable workspace. This is condescending and simultaneously a self-admission there is real issues. The staff can not do more than they already are, trying to apply new structure only repeats a monotonous short-lived change, this change suggests staff and structure is the issue. This is obviously not the issue when staff are running at 110%.

Reply from Angela Butler, Home Manager at Bentley Court

We are sorry to hear that you've had a negative experience in relation to Bentley Court. Priory Adult Care is committed to providing the highest quality of care and making a real and lasting difference to everyone we support.

If you would like to raise your concerns directly with us, please...  

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Review from Kathleen E (Sister of Resident) published on 18 May 2018 Submitted via Website
Overall Experience

Have a relative in there this is a very poor so-called care home. The stench hits you when you go in, resident not happy there. Men in with women where some women take their tops off. The tray that relative was eating off filthy. Some residents more ill with dementia than others consequently shouting and banging. Seems they have lost everyone's glasses and such. What a sad way to have to end up in there at the end of someone's life. I feel so sorry for every single one of these of these people in this poorly run home.

Reply from Angela Butler, Home Manager at Bentley Court

I am sorry to see that you are unhappy with the care provided at Bentley Court. I would be really grateful if you could contact me directly on 01902 722100 to arrange a face to face meeting where we can discuss the issues you have raised.

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Review from Patricia B (Daughter of Resident) published on 5 April 2018 Submitted via Website
Overall Experience
My mother has been there for 2 years now, and under the management then, the place was understaffed and mistakes being made by staff. Had I not been there daily to check on mom, who knows. The staff have gotten used to me coming in and assist wherever possible.

I have found that there is a frequent use of agency staff, and I know its difficult to predict sickness but you cannot surely expect agency staff to hit the ground running and absorb all there is to know about the residents. This is especially annoying when I come in to see someone feeding my mother without raising the bed to 90-degree angle when eating and feeding her too quickly in order to finish the task. There just isn't enough staff at the best of times. Today I arrived at lunchtime to find they were just finishing her daily wash, again short staffed and overworked, at times without having breaks, not to mention undervalued. The staff do try very hard to complete their duties and no one has quality time with residents.

Reply from Angela Butler, Home Manager at Bentley Court

We are sorry to hear that you had a negative experience in relation to Bentley Court. Priory Adult Care is committed to providing the highest quality of care and making a real and lasting difference to everyone we support.

If you would like to raise your concerns directly with us, please contact...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Jenny Wootton
Jenny WoottonJob Title:Home Manager

I joined the team here at Bentley Court in 2022

I have been working in the Caring Profession for 21 years, starting out as a Care Assistant and senior Carer.

and became a Deputy Manager, becoming Home Manager in March 2025.

I have a passion for person-centred care and best practice.

My hobbies are music, walking and family.

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