Roseberry Court Care Home

Low Farm Drive, Redcar TS10 4BF
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9.7 135 Reviews
  • Roseberry Court Care Home, Redcar
Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and an excellent team of kind colleagues. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

At Roseberry Court, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Roseberry Court, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents to enjoy the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Roseberry Court, so the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1035

These prices are only a guideline, please contact Roseberry Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rikki Hall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)

Roseberry Court Care Home Reviews (135)

Total of 135, showing 1-20
9.7

Roseberry Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 29 reviews in the last 2 years. Over all time Roseberry Court Care Home has 135 reviews.

Overall Experience

  • 103
  • 27
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Review from G T (Nephew of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit regularly to visit my auntie and the home is amazing, the staff are always happy, laughing and making a joke, management always speak when I come in and always ask if we are okay. The thing I love the most is that the staff in Roseberry care refer to it as home and not just a job, they are one
family and care for the residents like family. I could not recommend this home enough it is such a loving kind environment and they do not get enough credit, each and everyone of them deserve a medal.

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Review from I B (Nephew of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent place, really friendly staff, very helpful.

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Review from W J (Resident) assisted by family/friend published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 88 yr old gentleman. After much discussion, I agreed to a two- week stay at the above Home. I had put off the thought of respite for a long time. After a visit with my sister, I agreed to a stay. My experience was wonderful. I made many friends, both staff and residents. Staff are wonderful, helpful
and kind. I look forward to many more stays. Excellent standard of Care.

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Review from K N (Brother of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just had my sister (5 weeks) been admitted into this home. My wife and I think it is lovely, everyone who works in this home has been really lovely towards us. My sister has not looked as good as she does at this moment, due to being in this facility. It is run by a good head of home person who
gives a superb understanding of patients' needs. This home is run by good and welcoming staff. Well done.

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Review from Joanne W (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam initially went into Roseberry Court for a period of respite, we were extremely pleased with the level of care that she received and the improvement in her general health and well being that we made her placement permanent.
This was a first time experience for our family and the effective communication
between management and staff made the process easier for us.
The manager and her team are very approachable, they always have time for family members and are happy to answer any questions and make cups of tea for everyone!
The home is cleaned to a high standard and there is always a variety of entertainment and activities on an afternoon to suit all needs.
Mam has flourished since being in the care home and we would definitely recommend Roseberry Court to other families.

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Review from Ian T (Son of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother is happy and safe in the care home. The management and staff are approachable, helpful and friendly. The Deputy Home Manager was especially helpful with a recent personal issue by reacting in a very effective and organised manner of which we are very grateful.

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Review from T J (Brother of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting all the staff are very pleasant and helpful, nothing is too much trouble.
All the areas are cleaned and maintained to a high standard.

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Review from J K (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Roseberry Court for one year. She is very happy and full of praise for all the staff. Her room is bright and airy with ensuite facilities.
Activities are varied and regular and staff are very welling to welcome new ideas and suggestions for further things to do.
All areas
of the care home are kept extremely clean and displays regularly changed to reflect particular times of year e.g. Christmas and Remembrance Day. A safe welcoming environment.

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Review from J E (Friend of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The building and the staff are very welcoming and homely place, a pleasant atmosphere. The staff are friendly and very helpful. The residents are well looked after. The entertainment are very good, the residents look as though they love to take part, especially the music and singing. The dinning room
is set up and the food looks good with a good choice on the menu.

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Review from S W (Husband of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, all the staff and management at Roseberry Court continue to support my wife. She is always tired due to her medication. But is happy at the facility. Nothing is too much trouble for the staff here, and each time I leave her. I know she is in safe and caring hands.

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Review from C B (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident loves Roseberry Court. The staff are great.

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Review from I M (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to Roseberry after two weeks in another care home. The difference in him is immeasurable. He is more like his normal self (I've got my Dad back), which is a relief because I love more than 3 hours away. The difference is purely down to the Roseberry environment and the fantastic staff. Nothing
is too much trouble.

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Review from S L (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My parent was a resident here for 18 months and the staff who looked after her day-to-day were lovely. They do a difficult job but are always friendly, kind, and approachable. At times they are understaffed and because of that, things sometimes lapse. I struggled to get my parent regular showers, sometimes
it was 4 to 5 days and for someone used to having a daily shower, this caused anxiety. I found the management to be more concerned with moving people to unsuitable areas to free up space for new residents, than caring for what was best for the individual. This also caused distress and anxiety to my parent.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care Home

Thank you for taking the time to leave a review regarding Roseberry Court and your kind words you have said about the staff. I am sorry to hear that you felt that the home ran understaffed which impacted on your loved one’s daily living of care including not being able to have a shower daily. Our staffing levels are reviewed regularly, and these are based upon the dependencies of all the residents living in our care, we work hard to ensure that our staffing levels do not go below the agreed establishment hours. We have had a positive recruitment drive in the home and can inform you that the home is currently fully staff with experienced colleagues and the home has not used any agency staff for several months. The management regularly review the needs of the residents who reside within the home and ensure that the correct levels of care are provided. We always ensure that we communicate with relatives when we notice changes to their loved ones needs and may possibly need to move to a more suitable area of the home.

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Review from L P (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Let me start with the staff, they are amazing and nothing is too much effort for
them and they will go out there way to make us feel welcome, they are a credit to your company. The facilities are great and kept to a high standard of cleanliness.

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Review from H P (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We brought fish and chips in my lunch for Mum and the staff were lovely in accommodating us. Pleasant, helpful, and just lovely. I phoned ahead to let them know and it made a lovely experience for us as a family.
Can't thank the staff enough.

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Review from D S (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be happier with the standard of care Roseberry Court achieves. My Mum is very happy living here which is paramount to me. Many thanks to everyone concerned with her care and happiness.

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Review from C R (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mothers's care in the home is excellent. The staff are well trained and treat the residents with respect. The facilities are very good.
Management's door is always open to talk to you.

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Review from S R (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my Mam is getting. She loves it in the home and takes part in all activities. All the staff are really good from management down to cleaners.

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Review from M A (Son-in-law of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the home for a year, and the care she gets from all the lovely caring staff is second to none. The home is always clean and well-maintained. There is always a varied menu and of a high quality.

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Review from Beverley A (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent her first year in a care home. The year has had its very difficult times, predominantly when her husband died. They entered the home together and were at the beginning of a new period of huge adjustment. My mother and all her family lent very much to all the staff at Roseberry Court.
We depended upon them all to look after our mother. They all totally respected her grief and offered her comfort and understanding. Each staff member have shown genuine professional affection and she has developed a fondness for them all. The home offers the opportunity to socialise with residents during different activities throughout the year. There is an excellent hairdresser which my mother appreciates. All staff members work extremely hard to make this care home ' a home ' on every level. She is treated with dignity and respect.
My mother tells me she likes everyone and is very happy. We can ask for no more. Thank you all.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Roseberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Roseberry Court Care Home is calculated as follows: ( (250 Excellents x 5) + (80 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 340 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roseberry Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (0)

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Frequently Asked Questions about Roseberry Court Care Home

What types of Care is Roseberry Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roseberry Court Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Roseberry Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roseberry Court Care Home to the centre of Redcar?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseberry Court Care Home to verify any information. View our terms and conditions. Roseberry Court Care Home has an Enhanced Service - more info.