Roseberry Court Care Home

Low Farm Drive, Redcar TS10 4BF
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9.7 136 Reviews
  • Roseberry Court Care Home, Redcar
Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and an excellent team of kind colleagues. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

At Roseberry Court, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Roseberry Court, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents to enjoy the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Roseberry Court, so the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1035

These prices are only a guideline, please contact Roseberry Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rikki Hall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)

Roseberry Court Care Home Reviews (136)

9.7

Roseberry Court Care Home has a Review Score of 9.7 (9.705) out of 10, based on 28 reviews in the last 2 years.
Over all time Roseberry Court Care Home has 136 reviews.

Overall Experience
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  • 27
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Date Published
  • 136
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Reviewer Connection to Roseberry Court Care Home
  • 39
  • 21
  • 9
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  • 1
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Total of 136, showing 61-80
Review from Geraldine S (Resident) assisted by family/friend published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The rooms are pleasant, the staff are professional, approachable and work very hard.
The food is varied, plentiful and well-cooked.
There is a varied entertainment program and I am well cared for.
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Review from Sarah S (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam's care home ticks all the boxes. my mam and myself are very happy with all the staff.
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Review from Karen S (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has received excellent care since moving in.
The staff are caring, patient and understanding - I feel I can talk to them at any time and about any worries I have and I am confident that they will understand and be able to deal with any issues.
The home has a very welcoming atmosphere and the
staff work hard to make sure that all the residents are happy.
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Review from Jennifer G (Regular Volunteer) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home every week and really look forward to the visit. All the staff make me feel welcome and nothing is too much trouble. It is a very busy home but everyone goes out of their way to help. My sister is in another home and Roseberry is outstanding compared to other homes. I volunteer for
the bingo and feel like one of the family. I watch the care given and feel so proud to be part of it.
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Review from Pauline T (Wife of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was brought here with vascular dementia and has settled extremely well.
Every member of staff is friendly and very helpful. I have no worries about leaving him here.
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Review from C W (Daughter of Resident) published on 27 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Roseberry Court for over a year now, She has settled extremely well, the staff always make an effort to dress her nicely. She is included in activities which interest her. The food is well presented and at regular intervals, also drinks. The staff are very attentive at notifying us
if they notice anything wrong with Mum. The staff are kind and friendly. The little tea afternoons for family are a lovely touch as are the regular monthly coffee mornings. The hairdresser also does a fantastic job looking after Mums hair.
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Review from Edward W (Husband of Resident) published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly, professional environment, safe and comfortable. Staff believe nothing is a trouble and relate to everyone's particular needs. Relationships between management and staff is so obviously harmonious that this is the main reason it translates to the residents which means the home runs so smoothly.
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Review from Claire P (Granddaughter of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love visiting my nanna, I'm always made to feel welcome. Staff are all lovely and do a great job caring for nanna and most of all she feels safe.
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Review from Judith P (Daughter of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother arrived at Roseberry Court Care Home in 2017, she was assessed and welcomed by the manageress. I feel that now she is living here, I can be assured that she is well looked after and extremely safe in all aspects. The staff are very good and helpful. I am very happy with the care she
receives.
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Review from Faye S (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has been amazing with my grandmother, they have done everything possible and beyond expectations to give her the care that she needs and keep her placed here.
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Review from Paul R (Son of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that my dad is in a safe environment. I feel the staff are very professional. Everyone from the manager to the cleaners are superb.
I couldn't praise the staff enough.
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Review from George R (Respite Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first moment I entered the door of Roseberry Court Care Home, I felt the extremely calm atmosphere you get from the reception of a Five Star Hotel. From day one I found the staff to be extremely pleasant, kind and really helpful. After nearly three weeks of staying here, my opinion hasn't
changed at all, in fact, I found all the staff so kind and obliging you would think this was their own business, given the opportunity I would be delighted to return.
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Review from Maureen R (Wife of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough for their wonderful caring attitude, always happy and so pleasant, always keen to help. A pleasure to visit knowing my husband has settled so well during his respite.
A big thank you to the management and staff.
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Review from Anne R (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care here is second to none - especially this month as Mum passed away with love and care and dignity here. The girls all were so supportive to me and my family in a very difficult time. They made us feel so lovely and let us stay and visit any time of day and night, so it was a very calming atmosphere
with care and love.
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Review from I K (Son of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff take great care of the residents and always have a smile and a chat with everyone. The food and drink look great and everyone is well looked after.
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Review from Gareth T (Son of Resident) published on 15 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was with great sadness that I lost my mum on the 28th May. The passing was made bearable by the care that my mum and my family received during that time. My mum couldn’t have been treated with any more dignity and respect than what she received at Roseberry Court. We didn’t quite get there in time
when Mum slipped away but knowing a member of staff was there holding mum's hand comforted us. I have always held this care home in high esteem as they cared for both my mum and Dad. They were there afterwards with hugs and words of comfort. I felt I had an extended family in the form of the manager and her dedicated staff and each and every one of them have my eternal thanks and gratitude. It’s a hard decision moving your loved one into a care home but Roseberry Court is more than a care home it’s a haven for those struggling to remain independent. They deserve recognition for all they do.
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Review from Robert R (Son of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for the rehabilitation work you did with my mother. At 95 she is now looking forward to moving into her new home where she will still be able to live independently. This would not have been possible without the support you provided.
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Review from M A (Daughter of Resident) published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is cared for very well. If there are any issues the staff contact immediately.
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Review from A D (Granddaughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma's care needs are always put first.
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Review from C G (Granddaughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always know my Grandma is safe and well looked after. The staff treat her with great care.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Roseberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Roseberry Court Care Home is calculated as follows: ( (244 Excellents x 5) + (75 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 329 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roseberry Court Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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