Roseberry Court Care Home

Low Farm Drive, Redcar TS10 4BF
Review Us
9.8 143 Reviews
  • Roseberry Court Care Home, Redcar
Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and an excellent team of kind colleagues. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

At Roseberry Court, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Roseberry Court, colleagues take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents to enjoy the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Roseberry Court, so the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.
Show Roseberry Court Care Home on the Map

Care Provided by Roseberry Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1102
  • Self-Funded Residential Dementia Care: from £1184
  • RESPITE Self-Funded Residential Care: from £1102
  • RESPITE Self-Funded Residential Dementia Care: from £1184
The price(s) shown are provided by the care home. Contact Roseberry Court Care Home for full pricing details and T&Cs.

Contact Roseberry Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Roseberry Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rikki Hall (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (15)

Roseberry Court Care Home Reviews (143)

9.8

Roseberry Court Care Home has a Review Score of 9.8 (9.761) out of 10, based on 30 reviews in the last 2 years.
Over all time Roseberry Court Care Home has 143 reviews.

Overall Experience
  • 111
  • 27
  • 4
  • 0
  • 1
Date Published
  • 143
  • 8
  • 12
  • 30
  • 113
Reviewer Connection to Roseberry Court Care Home
  • 44
  • 22
  • 10
  • 8
  • 8
  • 8
  • 8
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 143, showing 21-40
Review from S W (Husband of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual, all the staff and management at Roseberry Court continue to support my wife. She is always tired due to her medication. But is happy at the facility. Nothing is too much trouble for the staff here, and each time I leave her. I know she is in safe and caring hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident loves Roseberry Court. The staff are great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I M (Son of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad came to Roseberry after two weeks in another care home. The difference in him is immeasurable. He is more like his normal self (I've got my Dad back), which is a relief because I love more than 3 hours away. The difference is purely down to the Roseberry environment and the fantastic staff. Nothing
is too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My parent was a resident here for 18 months and the staff who looked after her day-to-day were lovely. They do a difficult job but are always friendly, kind, and approachable. At times they are understaffed and because of that, things sometimes lapse. I struggled to get my parent regular showers, sometimes
it was 4 to 5 days and for someone used to having a daily shower, this caused anxiety. I found the management to be more concerned with moving people to unsuitable areas to free up space for new residents, than caring for what was best for the individual. This also caused distress and anxiety to my parent.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care HomeThank you for taking the time to leave a review regarding Roseberry Court and your kind words you have said about the staff. I am sorry to hear that you felt that the home ran understaffed which impacted on your loved one’s daily living of care including not being able to have a shower daily. Our staffing levels are reviewed regularly, and these are based upon the dependencies of all the residents living in our care, we work hard to ensure that our staffing levels do not go below the agreed establishment hours. We have had a positive recruitment drive in the home and can inform you that the home is currently fully staff with experienced colleagues and the home has not used any agency staff for several months. The management regularly review the needs of the residents who reside within the home and ensure that the correct levels of care are provided. We always ensure that we communicate with relatives when we notice changes to their loved ones needs and may possibly need to move to a more suitable area of the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Son of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Let me start with the staff, they are amazing and nothing is too much effort for
them and they will go out there way to make us feel welcome, they are a credit to your company. The facilities are great and kept to a high standard of cleanliness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D S (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the standard of care Roseberry Court achieves. My Mum is very happy living here which is paramount to me. Many thanks to everyone concerned with her care and happiness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C R (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mothers's care in the home is excellent. The staff are well trained and treat the residents with respect. The facilities are very good.
Management's door is always open to talk to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Son-in-law of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in the home for a year, and the care she gets from all the lovely caring staff is second to none. The home is always clean and well-maintained. There is always a varied menu and of a high quality.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverley A (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has spent her first year in a care home. The year has had its very difficult times, predominantly when her husband died. They entered the home together and were at the beginning of a new period of huge adjustment. My mother and all her family lent very much to all the staff at Roseberry Court.
We depended upon them all to look after our mother. They all totally respected her grief and offered her comfort and understanding. Each staff member have shown genuine professional affection and she has developed a fondness for them all. The home offers the opportunity to socialise with residents during different activities throughout the year. There is an excellent hairdresser which my mother appreciates. All staff members work extremely hard to make this care home ' a home ' on every level. She is treated with dignity and respect.
My mother tells me she likes everyone and is very happy. We can ask for no more. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor B (Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am being well looked after by the staff. Most of the carers are helpful and devoted to the job. The rooms are cleaned every day (hoovering etc) There is a large sitting room and a pleasant room for meals. The food is good and the menu varies. This is a pleasant care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C V (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care for the most part. Sometimes feel an extra pair of hands would be helpful/ lovely friendly staff.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care HomeHello and thank you for your feedback. At Roseberry Court, we strive to deliver the best and kindest care possible to our residents. As part of our quality assurance checks, we regularly look at the risks that may be posed to the individuals living in our care and also calculate staffing monthly based on our resident's dependency scoring gained from their dependency calculator. This is reviewed as soon as there are any changes to ensure we are staffed safely. If you would like any further information please do not hesitate to contact the general site manager or care manager at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan R (Daughter of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything. Mam gets cared for 100%. Staff are excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Sister of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, very clean, tidy, pleasant to come into. Staff always helpful and pleasant especially one staff member in particular.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L J (Sister-in-law of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's always been in our experience that the staff have always been pleasant and accommodating.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Roseberry Court Care Home is a lovely, welcoming care home. The staff are always very friendly and helpful. The lounges, rooms etc. are lovely - very light and cheerful. All the staff are very caring and respectful with my mother and always give us a greeting with a cheerful smile. The activities and
events are very varied and enjoyable and residents are always encouraged to join in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A F (Husband of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout her stay, my wife has felt at home with all of the staff relating to her as a family.
My wife has had superb care over many years and we could not have asked for anything better.
Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P L (Daughter of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted with a view to permanency due to her dementia. All the staff were really helpful and supportive of both Mum and the family. They made the whole process stress-free. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N R (Son of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been in Roseberry Court Care Home for just over a week and he has settled in nicely. He is impressed with the food and the staff are excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine G (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents have lived at Roseberry Court Care Home for almost a year. They recently moved onto a different floor within the home, which I was extremely anxious about. The manager and staff were so supportive and made sure their new rooms were prepared and the transition has been remarkable to
say the least. The care, compassion and kindness shown to the residents and their family/ friends is exemplary.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joy S (Wife of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot fault this care home. It is always clean and tidy. The residents are well looked after. All the staff are most kind and friendly and always willing to help in any way. No complications regarding meals, my husband enjoys them. I visit every other day and am always welcome, as are other members
of our family. Carers should have a substantial pay rise!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Roseberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Roseberry Court Care Home is calculated as follows: ( (284 Excellents x 5) + (67 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 360 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roseberry Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseberry Court Care Home to verify any information. View our terms and conditions. Roseberry Court Care Home has an Enhanced Service - more info.