Search...

Roseberry Court Care Home

Low Farm Drive, Redcar, Cleveland & Teesside TS10 4BF
HC-One Logo
Jobs
Roseberry Court Care Home logo
I could not have been looked after any better anywhere. The staff are all first classMalcolm B(Respite Resident/Service User)
Roseberry Court Care Home, Redcar
Roseberry Court Care Home, Redcar
Roseberry Court Care Home, Redcar

Situated close to the pretty seaside town of Redcar, Roseberry Court Care Home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and an excellent team of kind colleagues. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

At Roseberry Court, there are a range of lovely...  

Care Provided by Roseberry Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,102From £1,102
Residential Dementia CareFrom £1,184From £1,184

Contact Roseberry Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rikki Hall(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (15)

Roseberry Court Care Home Reviews (143)

Submit a Review
9.8

Roseberry Court Care Home has a Review Score of 9.8 (9.761) out of 10, based on 30 reviews in the last 2 years. Over all time Roseberry Court Care Home has 143 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Roseberry Court Care Home
Loading...
Showing 143 reviews matching selected criteria
Review from Irene W (Resident / Service User) published on 22 May 2023 Submitted via Postal Card
Overall Experience

During the time I have been here in the home I have been well looked after. The staff are very helpful and friendly. My room is very comfortable and kept very clean.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrea C (Sister of Resident) published on 20 May 2023 Submitted via Postal Card
Overall Experience

My sister's room is always clean but I need to keep checking on toilet tissue and hand towels. Food looks good and healthy. Staff are always cheerful and helpful and friendly, needs more stimulation although this is an extremely sad and anxious time for family members Roseberry Court staff are understanding to my sister's diagnosis and to our feelings.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care Home

Thank you for taking the time to leave a review and for bringing your concerns to our attention. We are aware these items need replenishing frequently when running low. All of our residents are invited to take part in the activities if they wish to do so, we appreciate your feedback to ensure we improve our services. My door is always open, please feel free to drop in for a chat.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eve E (Daughter of Resident) published on 25 April 2023 Submitted via Postal Card
Overall Experience
My mother has sadly recently passed away and the care and support she and the family received has been second to none. She was treated with tenderness and dignity, respect and love. Throughout my mother's residency of 6 years, she has always been cared fro and treated with love.

Thank you to everyone from the bottom of my heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Son of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Since my mam arrived at Roseberry Court Redcare she has had excellent support. The moment I walked into Roseberry Court I know the place was right. My mother arrived in November 2019 for end of life. Due to all the hard work by all the staff, my mother has just had her 96th birthday - words cannot say my gratitude. The past Manager was good, but the girl who is Manager is second to none 5 star - and her staff are out of this world.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne M (Daughter of Resident) published on 10 August 2022 Submitted via Website
Overall Experience

Couldn’t thank the staff at Roseberry Court enough they do a great job and are always so happy and friendly nothing is too much trouble, my mam has been there a few months and has settled in lovely. It was her birthday today they put a banner in her home a card signed by all the team and a birthday cake was so lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris A (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Reassuring to know my mother is well cared for 24/7 by your excellent staff. However, she says she is bored as there are no activities, not even a game of ludo, singing sessions or craft groups, or exercise on chairs. When will these important groups resume?

Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care Home

Thank you for your feedback. We are currently recruiting into the role of Well-being coordinator for Roseberry Court. We are looking into accepting volunteers into the home to carry out activities, and I am looking to utilize a member of the team to temporarily fulfil the Well-being role whilst the recruitment process is ongoing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Annette M (Mother of Resident) published on 29 July 2021 Submitted via Website
Overall Experience

My mother was left in a chair soaking wet and a paper towel between her legs and her body, had little clothing on i.e. just a dressing gown that was half-open disclosing the rest of her body. When I showered her I went and asked for an incontinence pad the girl said no. I looked at her in amazement and said are you joking? She replied no, she has to bring her own, which we were not aware of. They had my number, they could have phoned me. Four days without any pads then she had to go back to the hospital after a fall only wearing a dressing gown, knickers, no bra. The hospital rang me asking for a nightie as her dressing gown was soaking wet. The home packed her belonging up but no nighties. The home was adamant the nighties went with her to the hospital. When I said I will ring CQC they soon found my mum's other two nighties.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care Home

Thank you for bringing these concerns to our attention. A full investigation will be undertaken and you will be contacted by the Home Manager who will respond directly to you regarding your complaint.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Malcolm B (Respite Resident) published on 20 July 2021 Submitted via Postal Card
Overall Experience

I could not have been looked after any better anywhere. The staff are all first class. It has been a pleasure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Son of Resident) published on 7 January 2021 Submitted via Postal Card
Overall Experience

I would like to thank all the staff at Roseberry Court for caring for my mother the way they are in these difficult times, especially the management and all the staff on floor 1, especially two members of staff, but all the staff are second to none. Cannot praise the staff enough. Hopefully, 2021 will be a better year for all of us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Isabella B (Resident / Service User) published on 13 November 2020 Submitted via Postal Card
Overall Experience
Love the attention and being well looked after by the staff.
Relaxed atmosphere.

I feel it is a little expensive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan L (Daughter of Resident) published on 6 July 2020 Submitted via Postal Card
Overall Experience

I have only positive feelings for Roseberry Court. The staff are wonderful, caring and very professional. The home itself is clean and welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 6 July 2020 Submitted via Postal Card
Overall Experience

I feel my dad is being well looked after and cared for. All at the home I have come into contact with have been friendly and helpful. They have kept me updated and review regularly. A big thank you to them all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F W (Brother of Resident) published on 2 March 2020 Submitted via Postal Card
Overall Experience

The home is reasonably satisfactory. Some of the staff are excellent and on the whole good. Some of the activities have been cancelled in recent months - short of staff? The activity person has been withdrawn to do care duties. You've had a bus here for some months - stationary - what a help this would be for activities. Some concern that my sister's meals do not look aesthetic in appearance, which puts people off. Otherwise reasonable considering complex duties.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Roseberry Court Care Home

Thank you for taking the time to complete a review for Roseberry Court, and we are very sorry to hear that the standards of care experienced by your sister is varied. We will share your feedback with our team and reflect on the concerns that you have raised.

Once again thank you for taking the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Daughter-in-law of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience

Obviously beautiful home and so inviting. All the staff are warm and friendly and are always on hand to help or answer any questions, the rooms and the whole building is very clean and presented well, it's a home from home feeling. The care, the staff give us is impeccable. I can finally relax with my family at night knowing my dad is safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K R (Daughter-in-law of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My mam came here as she could no longer live on her own. To say she has settled in well is a credit to the staff. Her birthday party was great and everyone made her feel like a queen and the food was great. My mam has been treated with dignity and care from all the staff and she loves it here, which makes the family happy so it is a win win.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Daughter of Resident) published on 19 November 2019 Submitted via Postal Card
Overall Experience

Well cared for excellent staff and accommodation. Peace of mind during day and night regarding safety and care. Lovely well-balanced meals. Laundry service very quick, usually returned to the room the same day. No complaints.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L J (Daughter-in-law of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience

We have found Roseberry Court to be an excellent care home. All the staff are extremely friendly at whatever time we visit. They liaise professionally by telephone. Should any matters arise concerning my mother-in-law's care which we really appreciate. I would definitely recommend this home should families be looking around.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew B (Son of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience
My mum, on coming back out of hospital, has been treated with great care and respect. The staff are all friendly and always have time to stop and see how she is.

After a week here, she is back to herself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne B (Daughter of Resident) published on 20 July 2019 Submitted via Postal Card
Overall Experience
It's an excellent place. My mother is treated extremely well with kindness and respect and dignity.

The staff do a marvellous job.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I H (Sister of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience
My sister is very happy in her care home. She can't communicate, but sings and smiles all the time, which indicate that she is content with her lot.

Staff very helpful and obliging. Would have no qualms in recommending this care home to friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 02 Mar 2026

    Residents at Roseberry Court Care Home in Redcar and Cleveland recently enjoyed a unique and memorable experience after one resident’s bold 2026 wish was brought to life by the home’s...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Roseberry Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: Roseberry Court Care Home

Accreditations

There are no accreditations posted yet for Roseberry Court Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseberry Court Care Home to verify any information. View our terms and conditions. Roseberry Court Care Home has an Enhanced Service -more info.