Albion Court Care Home

Clinton Street, Winson Green, Birmingham B18 4BJ

Albion Court in Winson Green, Birmingham, cares for those who have residential, dementia and nursing needs or who just require a short-term respite stay.

The home aims to tailor care for each individual, for the mind as well as the body, in an atmosphere of companionship and fun, combined with respect and dignity.

There is a wide programme of daily activities to suit all needs and plenty of space for socialising and entertaining friends and family. All visitors are warmly welcomed and cross-generational contact is encouraged.

Good connections are kept with the local community, schools, and there are trips out to local places of interest.

Group: Avery Healthcare Group

Person in charge: Alison Mulligan (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 89 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 89

Rooms with ensuite WC: 89

Facilities & Services: Palliative Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Albion Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.5 (maximum of 10) for Albion Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Albion Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Albion Court Care Home is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.669 Points relating to the number of positive Reviews for Albion Court Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 3 Reviews ÷ 17.8 Target = 0.169

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Albion Court Care Home has a Review Score of 8.5 (8.544) from 4 Reviews


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Albion Court Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Albion Court Care Home

  • Daughter of Resident/Service User
    2
  • Sister of Resident/Service User
    2

We are always made welcome when visiting my brother, he always looks clean and dressed well with a change of clothes every day. The staff are hard working always smiling and happy. I am so pleased he as a home at Albion Court, I would award top marks for the care my brother receives.

How likely would you be to recommend Albion Court Care Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   4.8 out of 5

The staff in Albion Court are friendly, professional and very caring.
My mom has never been better and most of all, she is safe. She's 92 and is cared for brilliantly. She is really happy.
I would recommend
Albion Court to anyone who has a loved one that needs care.
This care home is perfect for my mum's needs.

How likely would you be to recommend Albion Court Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   5 out of 5

Very satisfied. Staff helpful and kind and very aware of what is required by the people in their care, especially dementia care.
Also very clean and pleasant all through the home.
Visitors self-catering facility is most welcome.

How likely would you be to recommend Albion Court Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   5 out of 5

Great place. I have never regretted choosing this home to look after my mom. After 10 years of being able to manage mom's needs to find suddenly, you cannot manage anymore, Albion Court Care Centre was the first saw and loved it straight away - wonderful care, entertainment, hairdresser, getting her nails done. These are all things my mom has loved all her life :)

How likely would you be to recommend Albion Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Albion Court Care Home

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Bed Vacancies

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Awards / Recognitions

February 2018

April 2017

Job Vacancies

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Care Home Idol 2016

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