Albion Court Care Home - Avery Healthcare

The staff are very kind and attentive, supporting Mom in all her needs. They are very patient and understanding which helps when Mom decides to stay awake at night or believes she is their boss, giving instructions. Mom has settled in well and is well looked after, giving my family reassurance that Mom is safe and well cared for during the difficulties of dementia.

My sister has now been at Albion Court Care Home for two months. I have been visiting her regularly at the care home. I have been impressed with the care given. I have found the home to be pleasant, clean and have good decor. There is a peaceful atmosphere. The staff are polite, smartly dressed in uniform and easily accessible. We have unlimited access to my sister from 10 am til 4 pm. Presently, we are discussing my sister's daily activities. She is satisfied with the catering service.

The home is well run and organised. My father has settled well during a difficult phase of his life. All staff have facilitated the transition demonstrating a high level of care and empathy. Any concerns that have been raised were dealt with efficiently and promptly. For all of the above reasons, I am confident that I made the right decision to move him to Albion Court.

My partner's father is very well looked after and the accommodation he is in is better than some five-star hotels. Everything the residents require is available and there is a good mix of activities that the residents can be involved in. The staff are excellent and a credit to the nursing home. If I was in a nursing home, this would be the one I would be in.

My father has been cared for by very attentive staff, who ensure his every need is cared for. The home itself is well run and very clean. The residents are catered for according to their condition and the home tries to involve residents in activities if they are willing and capable. All in all, very pleased and confident that my father is well cared for.

The staff are very good and meet all my father's needs, which are complex. The rooms are kept clean and comfortable. Keep me informed of all changes and always respond to any of my requests. Very friendly and caring.

The decision to move our mother into residential care was a difficult one, choosing which care home even more so. Albion Court Care Home proved to be the perfect fit. All of the staff went above and beyond to help Mom settle into her new surroundings, which she has done very quickly.

My father has been in Albion Court now for one month. In that time I notice he has settled and relaxed. The care he gets, we as a family are very happy, we don't need to worry about his safety. I just want to say keep up the good work.

Outstanding staff, very happy residents. First-class facilities, highly recommend.

First-class staff, nothing too much trouble. Excellent home, very happy residents.

Thank you.

My mother was one of the first residents at Albion Court. The care and attention given to her was second to none, she was treated with care and dignity and all her needs were accommodated especially in her later years when her needs became more complex. We salute you.

My mother became a resident of Albion Court in January 2021 and has really settled into the care home environment having lived independently by herself for over 40 years. Albion Court is a spacious, calm, welcoming, clean and tidy care home. Mother always comment on how lovely, helpful, and caring all the staff are with her and with the other residents. The Activities Team works very hard to ensure residents are kept occupied by organising various daily events, for example, resident appropriate exercises, seated tai chi, craftwork, preparing food for birds, etc. Although mother's family were unable to visit her due to the Covid lockdown, we had many enjoyable conversations with her by telephone or Skype calls and now two of her nominated children are able to visit her in the home. I have found the management and her support team very approachable, accommodating and I would personally like to thank them all for looking after and caring for my mother.

My mom was only in the home for a short time, but the treatment she received was really good. I found the staff to be very caring and kind. Each time I went, there were different staff, but the care was there all the time. Everyone was thoughtful, kind and gentle to my mom.

The care provided at Albion Court is excellent. The staff are kind and caring. It is more like a family home. The family have no worries as we know our mother is well looked after. She is kept clean, well-fed and comfortable.

My mother loved this establishment as soon as she came here. If she is happy, that puts my mind at rest. She enjoys the activities and the company. Since being here, she has gained weight, so her appetite has improved with food that she enjoys. Staff are friendly.

My mum was a resident at Albion Court Care Home for over 3 years. Mum was treated with great care, dignity and respect throughout her stay. Well supported by all members of nursing, carers, medical staff, activities team and other members of the care home team. Mum became a favourite of many of the carers, we observed this every time her family members visited. We sadly lost mum in 2021, but on behalf of her family, we are thankful and grateful for the wonderful care given.

My dad was in the home only for a short time but was very happy and said it was his second home. Staff work very hard during COVID and are superstars. Very grateful to everyone for the care given.

My grandmom has been living at Albion for a long time and she has always expressed that she is happy. During this period of COVID even though we haven't been able to visit we have been able to have a telephone conversation and also skype calls which brought a lot of joy. Also, we are very happy to see her taking part in activities which we can see she is well looked after she seems and enjoys everything. Thank you Albion for all your support and care.

Very clean and caring home. Staff were always helpful and polite. Although visiting was difficult during lockdown we were able to Skype and call to keep updated and have a chat.