Albion Court Care Home - Avery Healthcare

Clinton Street, Winson Green, Birmingham B18 4BJ
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9.8 69 Reviews
  • Albion Court Care Home - Avery Healthcare, Birmingham
Albion Court care home is a multicultural home situated in Winson Green, Birmingham. They offer residential, dementia, nursing and respite care. The home provides high-quality care in a homely environment, all bedrooms are en suite and you can personalise these with your own items.

The team warmly welcome couples or companions to continue their care journey together in the care home.

They offer a wide range of activities to promote your health and well being, ranging from exercise sessions, yoga, book club, gardening and modern technology such as Skype. Residents can also have their hair done in the hairdressers which is open daily in the home. There are plenty of cosy lounge areas, offering the perfect social environment.

The home is exceptionally inclusive with residents rom a range of cultures and backgrounds. Languages spoken by staff include English, Punjabi, Urdu, Hindi, Romanian, Spanish.

A registered service care home with nursing for 89 people, the home is privately operated but funding can be arranged through your local council.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000

These prices are only a guideline, please contact Albion Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverley Aldridge (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (89)

Parking

  • Excellent parking

Albion Court Care Home - Avery Healthcare Reviews (69)

9.8

Albion Court Care Home - Avery Healthcare has a Review Score of 9.8 (9.843) out of 10, based on 18 reviews in the last 2 years.
Over all time Albion Court Care Home - Avery Healthcare has 69 reviews.

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Review from S H (Father of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding staff, very happy residents. First-class facilities, highly recommend.
Reply from Rachel Aran, Marketing Administrator at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home in Birmingham and for your amazing 5-star rating. We are delighted to hear how happy you are with our home and the exceptional level of care provided on a daily basis. I will be sure to pass your kind words on to the rest of the team. Best wishes.

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Review from M H (Wife of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class staff, nothing too much trouble. Excellent home, very happy residents.
Reply from Rachel Aran, Marketing Administrator at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home in Winson Green, Birmingham and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. Best wishes..

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Review from John H (Son of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout these difficult times, the manager and the administrator have been wonderful and coping with whatever is thrown at them.
The satisfactory rating for 'Value for Money' is no indication of your costs. I just find it despicable that caring for Dementia patients has to be private-funded.
Thank
you.
Reply from Beverley Aldridge, Home Manager at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. Your lovely feedback is truly invaluable to us and I will be sure to pass this on to the rest of the team. It has been a difficult time but helped by all the positive support we get from our families. Best wishes, Bev.

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Review from Lillian S (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was one of the first residents at Albion Court. The care and attention given to her was second to none, she was treated with care and dignity and all her needs were accommodated especially in her later years when her needs became more complex. We salute you.
Reply from Rachel Aran, Marketing Administrator at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. Your feedback is truly invaluable to us and our staff team, who go above and beyond the standards each day to provide an excellent level of care, whilst creating a loving care community for all our residents. Best wishes Rachel.

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Review from Bromley G (Son of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident of Albion Court in January 2021 and has really settled into the care home environment having lived independently by herself for over 40 years. Albion Court is a spacious, calm, welcoming, clean and tidy care home. Mother always comment on how lovely, helpful, and caring all
the staff are with her and with the other residents. The Activities Team works very hard to ensure residents are kept occupied by organising various daily events, for example, resident appropriate exercises, seated tai chi, craftwork, preparing food for birds, etc. Although mother's family were unable to visit her due to the Covid lockdown, we had many enjoyable conversations with her by telephone or Skype calls and now two of her nominated children are able to visit her in the home. I have found the management and her support team very approachable, accommodating and I would personally like to thank them all for looking after and caring for my mother.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Thank you for reviewing Albion Court Care Home. We are delighted to hear how satisfied you are with the exceptional level of care your mother is receiving. It's a true pleasure to have her as part of our loving care community here. We understand how difficult the last year has been for us all especially with the government restriction for visiting, but we are so delighted to now welcome you back into our home for more safe regular visits. Best Wishes, Ryan.

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Review from Lesley K (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom was only in the home for a short time, but the treatment she received was really good. I found the staff to be very caring and kind. Each time I went, there were different staff, but the care was there all the time. Everyone was thoughtful, kind and gentle to my mom.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. We are glad to hear how satisfied you were with your mother's experience here at Albion Court. Our highly trained staff team do a fantastic job at delivering only the highest level of care to all our residents., and your kind words are truly invaluable to us. Best wishes, Ryan.

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Review from Lesley F (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided at Albion Court is excellent. The staff are kind and caring. It is more like a family home. The family have no worries as we know our mother is well looked after. She is kept clean, well-fed and comfortable.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Thank you for reviewing Albion Court Care Home. Our highly trained staff team go above and beyond the standards each day to deliver an exceptional level of care to all our residents. We are so delighted to hear how well your mother has settled into the loving, fun, care community we create here. And it's great to hear how satisfied you are with our home. Best wishes, Ryan.

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Review from Marcy W (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother loved this establishment as soon as she came here. If she is happy, that puts my mind at rest. She enjoys the activities and the company. Since being here, she has gained weight, so her appetite has improved with food that she enjoys. Staff are friendly.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. It is a true pleasure to have your mother as part of our loving care community and we are delighted to hear that the exceptional level of care she receives gives you the peace of mind you and your family deserve. It is fantastic to hear how much we have supported your mother's well-being and most importantly the positive impacts on her health. Best Wishes, Ryan

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Review from M C (Daughter of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was a resident at Albion Court Care Home for over 3 years. Mum was treated with great care, dignity and respect throughout her stay. Well supported by all members of nursing, carers, medical staff, activities team and other members of the care home team. Mum became a favourite of many of the
carers, we observed this every time her family members visited. We sadly lost mum in 2021, but on behalf of her family, we are thankful and grateful for the wonderful care given.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. Your kind words about our home are truly invaluable to us and we are pleased to hear how delighted you are with our home. It was such a pleasure to have your mother stay with us at Albion Court and she is deeply missed in our community. Best Wishes, Ryan.

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Review from Dawn R (Daughter of Resident) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in the home only for a short time but was very happy and said it was his second home. Staff work very hard during COVID and are superstars. Very grateful to everyone for the care given.
Reply from Rachel Aran, Marketing Administrator at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home. I am pleased to hear that your father enjoyed his time with us, even though was only for a short time. During these uncertain times, our staff continue to display an exceptional level of care to all our residents, in order to make them feel welcome/part of our amazing community. Best wishes Rachel.

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Review from Natalie M (Granddaughter of Resident) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmom has been living at Albion for a long time and she has always expressed that she is happy. During this period of COVID even though we haven't been able to visit we have been able to have a telephone conversation and also skype calls which brought a lot of joy. Also, we are very happy to see
her taking part in activities which we can see she is well looked after she seems and enjoys everything. Thank you Albion for all your support and care.
Reply from Rachel Aran, Marketing Administrator at Albion Court Care Home - Avery Healthcare

Thank you for taking the time to review Albion Court Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.

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Review from D R (Grandson of Resident) published on 29 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and caring home. Staff were always helpful and polite. Although visiting was difficult during lockdown we were able to Skype and call to keep updated and have a chat.
Reply from Ryan Farrelly, Marketing Assistant at Albion Court Care Home - Avery Healthcare

Hi, thank you for reviewing Albion Court. Our staff team will be delighted to hear such kind words, I will ensure to pass on the message. Best Wishes, Ryan.

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Review from C N (Granddaughter of Resident) published on 27 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad has been treated very well, especially during COVID. Even though we have not been able to see him as much as usual due to COVID, we know that he is treated with respect.
Reply from Ryan Farrelly, Marketing Assitant at Albion Court Care Home - Avery Healthcare

Thank you for reviewing Albion Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best wishes.

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Review from Yvonne M (Daughter of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff pleasant, helpful, caring, and very professional. I would recommend Albion Court to anyone looking for a home for their loved one. Since my Mum has been at Albion Court she has been well looked after which makes all our family really happy and relieved.
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Review from D C (Son of Resident) published on 12 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really nice pleasant and clean place to visit. Staff are really kind and friendly.
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Review from Michael H (Son of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot convey my gratitude to all the staff at Albion Court. They continue to care for my mother to the highest of standards. They show Mom patience, kindness and love. Never has this been more evident than during these troubled times. You should all be so proud of the service you provide. True
heroes.
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Review from Susan W (Daughter of Resident) published on 10 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Massive thanks to all staff at Albion Court during these difficult times. I know my mom is well looked after, always clean, fed and happy, and room and community areas are excellently clean and tidy. So, I never have any concerns about making the right choice of home for my lovely mom and would, and
have, recommend it to people.
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Review from A G (Granddaughter of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan was treated with the utmost care and respect during her six years at Albion Court. All members of staff were always kind and courteous to residents and visitors alike. High standards of personal care, cleanliness throughout the home, laundry and food and drink were meticulously maintained. There
were some management changes during her residence, but the dedication and affection towards her from the care staff never waivered. It was comforting to know that she was so well looked after, particularly her end of life care during the difficulties and restrictions of the coronavirus pandemic.
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Review from Carole L (Daughter-in-law of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been wonderful looking after my mother-in-law especially with COVID-19. They have always kept us informed how she is. The home is always welcoming and spotless. The residents have lots of activities. Would not hesitate to recommend the home.
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Review from M V (Son of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Despite her poor health, my mother was always happy, comfortable and relaxed at Albion Court, during her 10 years as a resident. This was certainly, in part, related to the very good care she was receiving, the pleasant surroundings and the caring staff. I would like to thank all staff (from cleaners
to the laundry staff to the carers themselves) for making my mother's final years as comfortable as possible.
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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Albion Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Albion Court Care Home - Avery Healthcare is calculated as follows: ( (179 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 210 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Albion Court Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

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