Anjulita Court provides skilled residential and dementia care, within a stimulating environment directed towards a community feel and respect for the individual.
A stylish interior consists of sixty-two bedrooms, with an open-plan design allowing for good wheelchair access and the support of an independent and active lifestyle for all involved.
Rehabilitation and respite packages are available, with residents able to enjoy a landscaped internal courtyard, a choice of lounges, quiet rooms and a meditation lounge.
Group: MHA (Methodist Homes)
Local Authority / Social Services: Bedford Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 62 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 62
Rooms with ensuite WC: 62
Facilities & Services: Lift • Wheelchair access • Phone Point in own room/Mobile • Residents Internet Access
Latest Care Quality Commission* Report on Anjulita Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.1 (maximum of 10) for Anjulita Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Anjulita Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 2.4 out of 5 from 10 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.708 for Anjulita Court is calculated as follows: ( (89 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 120 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 2.403 Points relating to the number of positive Reviews for Anjulita Court is based on 10 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000
Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12.4 Target = 0.806 , then divided by 2 = 0.403
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Anjulita Court has a Review Score of 7.1 (7.111) from 10 Reviews
Review submitted from a Postal Card by Jenny L (Daughter of Resident) on Wednesday 24 May 2017. Relates to May 2017.
My mother has received excellent care from teams of carers who genuinely seem to enjoy looking after her. Any concerns raised by family members have been swiftly addressed.
My father spent his 'end of life' time and passing away at Anjulita and the care/love shown to us all was very special. We are so grateful for the determination of staff to see Mum through that difficult time.
The managers a wonderful team and have always made themselves available to meet with family and engage with Mum too.
Anjulita Court is an amazing provision for Bedford and I feel privileged to have been involved with this care home.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 25 May 2017:
Thank you for your kind comments regarding the care team at Anjulita Court. I am so pleased to hear of the special love and care shown to you all. I will ensure that your feedback is shared with our team. Thank you again.
Review submitted from a Postal Card by Peter R (Son of Resident) on Tuesday 16 May 2017. Relates to December 2016.
My mother was in Anjulita Court for 21 months. She really enjoyed her time there, made many friends and was happy to join in the activities on a regular basis. The facilities were very good and the staff always helpful and caring, even as her health deteriorated due to Alzheimer's and Dementia.
We were pleased that the managers and staff were able to make it possible for her to return from hospital to spend her last days there in a peaceful and caring environment.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 19 May 2017:
Thank you for your kind feedback regarding the team at Anjulita Court which is much appreciated. I am so pleased that your mother really enjoyed her time with us and that she made many friends during that time. Thank you again.
Review submitted from a Postal Card by Jan B (Daughter of Resident) on Wednesday 26 April 2017. Relates to March 2017.
Anjulita Court is a care home set in a modern well-designed building with an attractive garden. The staff are welcoming and caring, treating residents as individuals. The food is good with residents sitting in the dining area or eating in their rooms. Daily activities are provided and services are held 3 times a week.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 02 May 2017:
Thank you for letting us know about your experiences of Anjulita Court. It is great to receive such positive feedback about the care, food and activities which I will ensure are shared with the whole team.
Review submitted from a Postal Card by T W (Husband of Resident) on Wednesday 29 March 2017. Relates to March 2017.
A well kept care home with caring staff. Turnover of staff is a problem but I believe this not unusual with care homes.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 03 Apr 2017:
Thank you for your comments regarding Anjulita Court. I note that you feel staff turnover is high and would reassure you that there have been 8 leavers within the last three months. Please be assured that this level of leavers from the large staff team we have is not unusual. Thank you for bringing your concerns to our attention.
Review submitted from a Postal Card by E M (Daughter of Resident) on Wednesday 29 March 2017. Relates to March 2017.
Kind and caring staff, a variety of activities to take part in if able. Clean and comfortable.
Staff are supportive and helpful to relatives and any issues are dealt with quickly and competently.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 04 Apr 2017:
Thank you for feedback regarding Anjulita Court. I am delighted to hear that you have found the staff to be kind, caring and supportive. Your feedback is much appreciated and will be shared with our team.
Review submitted from a Postal Card by Charles R (Son of Resident) on Wednesday 29 March 2017. Relates to March 2017.
When looking for a home for my mother, we were fortunate to get a room at Anjulita Court.
From the moment they assessed her needs, through to arrival and her stay, the staff and management could not have been kinder or done more.
She is well cared for, safe and happy, and so am I.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kath Bagnall, Home Manager at Anjulita Court responded to this review on 03 Apr 2017:
Thank you for taking the time to share and feedback your experiences of Anjulita Court. Your comments regarding our staff team are much appreciated. I will ensure that they are shared with the team. Thank you.
Review submitted from a Postal Card by Wendy E (Wife of Resident) on Thursday 22 September 2016. Relates to September 2016.
The care of my husband is very good and helpful and he enjoys living here.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Review submitted from a Postal Card by Steve F (Son of Resident) on Thursday 22 September 2016. Relates to September 2016.
My father has been a resident in Anjulita Court for approximately 4 months. He is incredibly happy in this home, as are we his family.
The carers are always polite, kind, caring and compassionate with all the residents in my father's section. They are always willing to answer any questions we have and very approachable as is the manager.
The home is incredibly welcoming and feels like a home from home for my father. It's not clinical so had that comfortable home appeal. The team across the board are always very chat and friendly which makes a great difference. Overall, we are incredibly happy so far with Anjulita Court - well done team :)
How likely would you be to recommend Anjulita Court? Extremely Likely
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Review submitted from a Website Submission by Susan W (Daughter of Resident) on Sunday 18 September 2016. Relates to September 2016.
Our mother has been a resident in Anjulita Court for almost 7 months and we have been delighted with both the home itself and the care she is receiving there. She was reluctant to 'give in' and accept that she needed a greater degree of care than we could provide for her at home, but she settled in very quickly due largely to the welcome she given by the carers, activity staff and even the kitchen staff who came to introduce themselves. She is very happy and well cared for, always looks smart and clean and enjoys all the activities and entertainment offered in the home. Food is good, rooms are spacious and clean and, far from this being the 'institution' one imagines a care home to be,she is enjoying a new lease of life. Her words '"I don't think I could be in a nicer place". Nor do we!!!
How likely would you be to recommend Anjulita Court? Extremely Likely
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Review submitted from a Postal Card by Jill (Daughter of Resident) on Friday 22 July 2016. Relates to July 2016.
My mother went into the home in March and it is perfect for her in every way. The staff are friendly, caring and they now feel like extended family to me. The activities are frequent and varied as well as adapting to residents capabilities. The building is light, airy and maintained well. I have no criticisms.
How likely would you be to recommend Anjulita Court? Extremely Likely
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Kathryn Bagnall, Home Manager at Anjulita Court responded to this review on 25 Jul 2016:
Thank you for your feedback regarding Anjulita Court. I am so pleased to hear that Anjulita Court is the right place for your Mother and that you both have developed a close relationship with our staff. I will ensure that all your comments are shared with the team.
February 2018
There are currently no Care Home Idol entrants who have performed at Anjulita Court