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St Clare's Care Home

Ditchling Road, Burgess Hill, East Sussex RH15 0GU
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St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill

St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users.

Surrounded by scenic views of St George's Park, residents can achieve a relaxing lifestyle enhanced by an area of outstanding natural beauty, with much of the 250 acres accessible by wheelchair.

Pastoral care is organised to suit the individual's needs, which the Augustinian Sisters have provided as far back as 1868.

Care Provided by St Clare's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,855 - £1,855£2,230 - £2,230
Residential Dementia Care£1,855 - £1,855£2,230 - £2,230
Nursing Care£1,855 - £1,855£2,230 - £2,230
Nursing Dementia Care£1,855 - £1,855£2,230 - £2,230

Updated until 2027

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Shrimpton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Clare's Care Home Reviews (72)

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9.7

St Clare's Care Home has a Review Score of 9.7 (9.743) out of 10, based on 25 reviews in the last 2 years. Over all time St Clare's Care Home has 72 reviews.

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Review from Ian A (Son of Resident) published on 20 July 2026 Submitted via Website
Overall Experience

My mother spent the last three weeks of her life being cared for at St. Clare's nursing home. My experience was that she was looked after to the highest standards of care and compassion and we never had any cause for concern or complaint. The last few days we were so impressed with the professionalism and nursing care offered. My brother and I were there for the last 24 hours and we were offered food drink and guest accommodation. I'm so pleased she spent her last days in this home. Thank you.

Reply from Jula Biadora, Co Care Home Manager at St Clare's Care Home
Thank you for taking the time to share such a heartfelt review.
We are truly grateful for your kind words and are honoured that we were able to care for your mother during the final weeks of her life. Thank you for placing your trust in us and for allowing us to be part of your mother's journey.
Kind regards
Jula
Co Care Home Manager

St Clare's Care Home

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Review from Rona S (Daughter of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

Our beautiful mother was stoically independent and extraordinarily strong. She never imagined that she would need to go into a care home, she dreaded the idea, we all did. We looked at 6 care homes and unanimously agreed on St Clare's due to the immediate sense of warmth, kindness and professionalism we experienced from arrival. Holding my mum's hand most days for three months at the end of life was extremely painful, but it was also incredibly life affirming because of the compassion and care she received from everyone working there. Care that went beyond tasks and processes. Care was given with smiles, positivity, tenderness and sincerity. We can't chose the way we die, but I'm so glad we chose St Clare's for our mother's last chapter. She, and our entire family were looked after every breath of the way. An experience which will be etched in mind for ever more. Thank you.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your lovely review of our care home and team. It was our privilege to have cared for your mother in her time of need. The team are always there to support all. Best Wishes.

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Review from Brenda O (Respite Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

I came here for 2 weeks respite care following a stroke. I have been extremely well looked after by a really lovely group of nurses and cares. Nothing has been too much trouble at any time. There is a very happy atmosphere in the home with an excellent relationship between patients and staff. Thank you so much for all your kindness and care.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you, for your lovely review of our care home and staff, it was a pleasure to assist.

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Review from S B (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

The care our mother received was exemplary. Also to us, her children, we could not have been given more support. We could not have asked for better care of our mother at the end of her life. We admire the staff's cheerfulness and infinite kindness in carrying out their duties.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your very kind review, and much appreciated compliments to the staff. It was a pleasure to care for your mother, best wishes.

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Review from Caroline K (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

My father has been cared for in St Clares for over 2 1/2 years and we have been so impressed with the level of care provided from day one. There is an abundance of carers, nurses and other staff and every single one we (as a family) have encountered are so personal, caring and professional. Dad has been so comfortable and all his varying, and often challenging, needs satisfied. The home is clean, the food good quality and the environment is homely. Thank you all so much.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your lovely review of our care home, it is a pleasure to care for all. The whole team appreciate your valued feedback.

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Review from Jane T (Friend of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

The staff at St Clares have been very kind and supportive during a difficult time. I am very impressed with the calmness, and so pleased to see Gillian looking so much better.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you, for your kind review of St Clare's, it is our pleasure to care for all residents.

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Review from Caroline L (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

As a family we were anxious about mum going into a nursing home but from the minute she arrived until she passed away she was treated with the utmost care and dignity. All staff regardless of their role were always smiling and their kindness was unparalleled. They looked after us as well as caring for mum with such empathy. The nurses would come and sit and talk to us and explain clearly what was happening. The whole experience made what we were going through more bearable.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

On Behalf of all at St Clare's, thank you for your lovely review of our care home, much appreciated.

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Review from Fiona L (Daughter of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
St Clare's is somewhere very special indeed. The staff there as so knowledgeable, polite, respectful, kind and caring but also very smiley and positive. I cannot recommend it enough to provide comfort, dignity and care for an elderly relative or friend.

They supported us too through Mum's last days and the nurses were honest, supportive and kind as well as medically supporting Mum so she was comfortable, calm and peaceful. Dignity is truly important to each and every member of staff. The number of staff too is great, there is always someone about and in the final days constantly someone checking in to ensure they were aware exactly what was going on to support in the right way.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your lovely, thoughtful and kind words. The whole team appreciate your review.

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Review from R H (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

St Clare's Care Home provides exceptional care; professional, respectful, compassionate and friendly. It really helps, too, that the buildings are wonderful and purpose built without being clinical in appearance. When we have queries on behalf of my mother, the staff respond promptly and politely. St Clare's should be proud of their care, and their staff. They are so valuable in a sector where they are often under-appreciated, unfortunately other care homes can't or don't meet their standards - they are a good 'benchmark'.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind review, much appreciated. We are very proud of the care we provide. All reviews are valued on behalf of all the team.

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Review from Christine M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

My father requires a lot of reassurance when either things don't work or he's forgotten how to use them. The staff at St. Clare's are very patient helping him to get back on track mostly with TV. His general care is excellent. Staff keep in touch very promptly if he is unwell. He enjoys the activities- it widens his experiences.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind review. Much appreciated by the whole team.

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Review from Fiona G (Daughter of Resident) published on 30 December 2025 Submitted via Website
Overall Experience

I cannot thank the staff here at St Clare's enough for their kindness and care. Everyone from housekeeping, laundry, cleaning, kitchen, activities, carers, admin,and nursing staff go above and beyond to ensure residents are so well looked after. I am so glad we chose them to look after mum. Thank you

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you on behalf of the whole team here at St Clare's for your lovely review. It is our pleasure to care for your dear mum.

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Review from Andrew S (Son of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

Staff generally very good/pleasant. Can't think of many improvements. Food could be better quality and have more variety.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind review. Please check the menu for alternative options as our menus are regularly reviewed.

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Review from Hannah B (Granddaughter of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

My gran appears to be beautifully looked after. She had a gad fall and broke her wrist so its a relief to have her cared for here in such clean surroundings. A comfortable room and friendly, smiley staff. It can be hard to get through on the phone to the resident but other than that it's amazing.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind review of our care home, much appreciated. Best Wishes from the whole team.

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Review from J S (Son of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Dad is looked after very well by his team of 'regular' carers. He has a good appetite and enjoys the food prepared for him. The staff are always polite and helpful and let us know how dad has been getting on since our last visits.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your much appreciated review of our home. With best wishes from all the team.

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Review from C J (Sister of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

I can see that my sister is comfortable and very well cared for. I have been present at feeding times and the meals are beautifully prepared. The team are very caring and patient with my sister.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your lovely review of our care home, it is a pleasure to care for your sister and all residents. Best wishes from the whole team.

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Review from Josh A (Son of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

I am extremely happy with the care that my mother and father are receiving at St Clare's Care Home, all the staff have been so caring and considerate and kind, which has helped my parents so much, and above all give me great comfort knowing they are in good care. Thank you to everyone.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your lovely review of the home. It is a pleasure for us to care for all residents.

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Review from R B (Husband of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

My wife has been well looked after for over 5 years.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your review, it is our pleasure to care for your loved one. Best Wishes, from all of the team.

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Review from C R (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

All the staff at Saint Clare's showed great compassion, care and respect towards the residents. Importantly, I am updated regularly regarding the welfare and well-being of my parents. Nothing is too much trouble for them and I feel assured that my parents have kind people looking out for them.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your review of St Clare's it is our pleasure to be of service.

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Review from Debbie B (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

My mother was very resistant to the thought of going to a nursing home but has settled in well. Saint Clare's has created a safe, homely space for her and I can see she's well cared for.

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Review from Helen B (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience
I have visited St Clarkes in a professional capacity for some years, so had no hesitation in choosing it for my mother.
Everyone has been so friendly and welcoming. Nothing has been too much trouble and we no longer need to worry about mum, as she us so well cared for.

Excellent communication and feedback when necessary.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your very kind review of St Clare's it is a pleasure to care for your mother. Best Wishes. The whole team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (4)

Karen Shrimpton
Karen ShrimptonJob Title:Interim ManagerJoined: 2024

My name is Karen Shrimpton, I am the interim manager at St Clare's care home.

I have worked in Health and social care for the last 26 years, 16 years of these in the management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.

I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.

My qualifications are:

- NVQ 4 Registered Manager's award.
- Level 3 Practice Nurse
- Level 7 Practice Nurse
- Level 5 Diploma in Health and Social Care

- Level 7 degree in health and social care

Jula Biadora
Jula BiadoraJob Title:Deputy Manager/ Clinical LeadJoined: 2004

I graduated Bachelor of Science in Nursing in April 1995 in the Philippines and worked as a staff nurse in the Community Clinic.

I came to the UK in December 2002 and worked as a staff nurse in The Lawns Nursing Home in Kempsey, Worcester I joined St. Georges Retreat in April 2004 and worked at St Rita’s unit as a staff nurse, then moved to the newly built St. Rita’s Care Home in 2007 until June 2020 in the same role. I became a Deputy Home Manager/Clinical Lead at St. Clare’s Care Home from June 2020 until the present.

I love my job and I am passionate about care and the services offered to vulnerable people.

Marianne Jacalne
Marianne JacalneJob Title:Clinical leadJoined: 1999

The clinical lead of St. Clare's Care Home.

Lesley Watson
Lesley WatsonJob Title:Home AdministratorJoined: 2008

I was a Manager at BT before moving to Scotland in 1999 where I worked as a Senior Support Worker for people with Learning Difficulties and the Elderly until March 2008.

I joined Augustinian Care in April 2008 at St Mary's and was the first Home Administrator. St Clare's October 2020 to date.

My role is diverse and rewarding and enables me to interact with residents, family and friends.

Frequently Asked Questions about St Clare's Care Home

What types of Care is St Clare's Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Clare's Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at St Clare's Care Home?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is St Clare's Care Home to the centre of Burgess Hill?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Clare's Care Home to verify any information. View our terms and conditions. St Clare's Care Home has an Enhanced Service -more info.