Lee Valley Care Services

20 Queenscourt, Wembley HA9 7QU
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1.0 1 Review
  • Lee Valley Care Services, Wembley
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Care Provided by Lee Valley Care Services

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 7 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1685
  • Self-Funded Residential Dementia Care: from £1685

These prices are only a guideline, please contact Lee Valley Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lee Valley Care Services Ltd
  • Privately Owned

Person in Charge

  • Patricia Uwechue (Manager)

Local Authority / Social Services

Admission Information

  • Male only (entire home)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (7)
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Lee Valley Care Services Reviews (1)

1.0

Lee Valley Care Services has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Lee Valley Care Services has 1 review.

Overall Experience
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Total of 1, showing 1-1
Review from Steven D (Son of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father, Albert, was a resident at Lee Valley Care Services, and I feel compelled to share my experience so that other families are aware of the serious concerns I have about this home.
During his final three months there, my father suffered three major falls, each resulting in a hospital admission.
Despite his known mobility issues and the fact that he is registered disabled, he was placed in a room on the first floor with stairs that he struggled to navigate. The environment itself is unsafe, with uneven floors, trip hazards, and insufficient safeguards to protect vulnerable residents from falling.
Beyond safety, the standard of cleanliness and personal care was unacceptable. My father often came home dirty, unkempt, and smelling strongly of urine. His clothes, bedding, and personal items were in such poor condition that I had to throw everything away and buy him new clothes. No one should ever have to endure this, least of all elderly people entrusted to professional care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Lee Valley Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Lee Valley Care Services is calculated as follows: ( (12 Very Poors x 1) ) ÷ 12 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Lee Valley Care Services is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 7 registered maximum number of service users is 1.4. 0 Positive Reviews ÷ 1.4 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Lee Valley Care Services

What types of Care is Lee Valley Care Services registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lee Valley Care Services have?

There are 7 Single Rooms.

How far is Lee Valley Care Services to the centre of Wembley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lee Valley Care Services to verify any information. View our terms and conditions. Lee Valley Care Services has an Basic Service - more info.