
The care and attention given to my mum is excellentTom R(Son of Resident/Service User)

I have seen the staff and carers go above and beyond every day to make sure she is comfortable.A S(Granddaughter of Resident/Service User)


The care and attention given to my mum is excellentTom R(Son of Resident/Service User)

I have seen the staff and carers go above and beyond every day to make sure she is comfortable.A S(Granddaughter of Resident/Service User)


Park View is a purpose-built residential care home located in the heart of the local Forest Hall/Killingworth community. It is warm and welcoming with well maintained level access gardens for everyone to enjoy.
Care Provided by Park View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
Contact Park View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Martins Care Ltd
- Private Owned
Person in charge
- Lisa Parry(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, there will be no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
Parking
- There is ample free on-site parking.
Park View Reviews (50)
Park View has a Review Score of 8.5 (8.530) out of 10, based on 7 reviews in the last 2 years.
Over all time Park View has 50 reviews.
Mam was transferred from another care home on 15th September this year in disgusting circumstances, All staff at Park View have been absolutely amazing, David, Diana, Donna and the rest of the team are amazing caring people, mam is now end of life and park View is where she will stay till her time is up, so much respect for all staff and the care they provide. They deserve 5* for everything
Thank you for your kind review, we are pleased to hear the staff at Park View have been absolutely amazing, it is a privilege to care for your mam, we will share your lovely review with David, Diana, Donna and the rest of the team.
The best care home I have been in. The staff are very welcoming and friendly. I enjoyed my time here. The home is lovely and clean.
I can honestly say some of the staff in a different life i would be honoured to have as friends
My independence was encouraged and hand on heart I can say they had my best interests at heart
Thankyou to lisa and all the staff.
Thank you for your kind review, we are please to hear that you enjoyed your time at Park View and that your independence was encouraged. We are happy that the home was welcoming, friendly and clean.
I can't praise the senior care staff and care staff enough for the end of life care my aunt received at Park View, after a terrible time she had at a previous care home. The care home manager went above and beyond and was a credit to her profession. I would like to thank all at Park View.
Thank you for your kind review, we are pleased to hear you were happy with the care your aunt received at Park View. We're sorry for the loss of your aunt, our sincerest condolences.
The best care home my husband has been in. The staff are very welcoming and friendly. My husband enjoyed his respite here. The home is lovely and clean. I didn't worry about my husband being there as I knew he was being well cared for. Hopefully in the future I can get a respite place here again. My mind was put at rest him staying there. I can't praise the staff enough they were brilliant.
Thank you for your kind review. We are happy to hear that your husband enjoyed his respite at Park View care home, that the staff were welcoming, friendly and that he was well cared for. We are pleased that your mind was put at rest whilst he was in our care.
Very friendly staff, maybe a bit better communication when passing on information from family. Rooms could do with a bit more frequent cleaning, as a family member on visiting our mam have noticed very little crockery and utensils for visitors to make a drink but overall, mam is very happy and content and the staff treat her with love and respect.
Thank you for your feedback and we are so happy your mum is settled and well cared for at Park View. Thank you for the lovely comments about the staff team and we will ensure this is shared. We are always working to improve communication and take your feedback onboard and we are always replenishing...
The team at Park View provide great care and support for my mother.
Thank you for your kind review, we are pleased that the team at Park View provide great care and support for your mother.
I would like to thank all of the staff for all of their love and caring attention she received.
Thank you for your kind review, we are pleased to hear your Mother received excellent care and the team provided love and caring attention. We're sorry for the loss of your Mother, our sincerest condolences.
I'm happy that my mum is at Park View and feel confident that she is as safe, well cared for and as happy as she can be. The daytime staff are wonderful - they're caring and kind and not only with the residents but also with families and friends. I wouldn't hesitate to recommend PV.
Thank you for your review. We are pleased that you are happy that your mum resides at Park View and that you feel confident that she is safe and well cared for. We are happy to hear that the staff are caring and kind to residents, families and friends.
The atmosphere in the home is always warm and welcoming.
Thank you very much for your kind review, we're very pleased that your mum is happy at Park View Care Home and that she feels safe within the home. We are pleased that the food is excellent and that the atmosphere is warm and welcoming.
Each visit we are made welcome and we are always asked if we would like a cup of tea which is also nice. The care, effort, time, and love each carer shows to each resident is absolutely lovely to see each time we visit. Grandma also has lush little bonds with the carers which is also heartwarming. We couldn't thank the staff and carers enough who go above and beyond for not only our grandma but every other resident too. Thank you for having huge hearts and loving our grandma the way you all do, it never goes unnoticed. Grandma is so happy and always clean and dressed beautifully, and always smiling which makes us happy. To each of the carers and staff at Park View "thank you so very much for everything."
Thank you very much for your kind review, we're very pleased that your grandma is happy at Park View and that staff make you feel welcome when visiting the home.
I have found the home is well run and the staff are very helpful. My cousin is happy there and appears well looked after.
Thank you very much for your review, we're very pleased that your cousin is happy at Park View and that staff have been helpful whilst you have been visiting.
One member of staff, in particular, was brilliant - a credit to the staff (who are all lovely).
Thank you for your feedback, we are so pleased you enjoyed your visit to Park View Care Home and that you are happy with the support and care that the management and team in the home provide to your gran.
The home is very clean and so much effort is put in to make the place look and feel homey. The staff go to great lengths to decorate at holiday times, everything they do is for the benefit of the residents. Over time my Grandma's needs have changed and so the staff have done everything possible to make sure she is comfortable at every stage.
I can say that Park View care home is one of the best care homes in the North East, not just because they run it so well, but because each member of staff genuinely cares for every resident. They do more than their jobs worth every day and I am so thankful for every member of the team .
Staff have been very helpful and supportive at what is a difficult time.
Not been able to comment on food facilities or value for money as we have not enough knowledge of this but if the general appearance of the home and first impression is anything to go by, I'm sure they are good too.
Outstanding Care Home.
Park View was recommended to us by a regular visitor to care homes in the area and after our own visits, we were delighted with not just the facilities but the care shown to residents and visitors alike.
My mum's life has changed but now she is in a friendly safe and caring environment and is laughing again. She has settled in far better than I could ever have expected and this can only be down to the terrific care shown by the manager and her team.
They have encouraged, looked after and entertained her and I have seen a huge change in her behaviour, she seemed to be walking better, smiling more and generally seems to be very happy.
The staff are always friendly and always willing to help, which is a comfort when you are the family of a resident.
Thank you for your lovely review. We really appreciate all feedback.
Very friendly place. Easy to talk to all staff regardless of position. Impressed with entertainment afforded to the residents.
As a family we are so pleased we chose this care home.
Thank you for your lovely review. We really appreciate all feedback.
Everyone was involved and giving words of encouragement to one of the carers who was bravely having all her beautiful hair cut off to help raise money for a 'Train Simulator' which will benefit many Park View residents.
A truly selfless act from one of the many caring and dedicated staff at Park View.
Thank you for your lovely review, we really appreciate all feedback given.
All staff really friendly and professional in their attitude - At all times.
Thank you for your review, we really appreciate all feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Park View.
There are no upcoming events for Park View.
Awards / Recognitions (2)
- 07 Dec 2023Recipient: St Martins Care Ltd
- 03 Oct 2023Recipient: St Martins Care Ltd
Accreditations
There are no accreditations posted yet for Park View.
Meet the Team (2)

Lisa started work in social care at the age of 16 and has worked in several different areas over the years. Well over 20 years later this is still her passion. Lisa joined St Martins Care in 2011 and is another example of the potential to progress a successful career within the Company. Lisa has served St Martins Care in several roles, progressing to registered manager in 2019. On her time with St Martins Care, Lisa rightly says "I am very proud of progressing to home manager. Care has always been what I wanted for my career as I rule with my heart and placing a smile on someone's face and knowing they are safe and content is so rewarding." Lisa has big plans for developing Park View care home even further, explaining, "At Park View the residents are always at the forefront of what we do. We are a home from home and have made great changes to achieve this such as our bar, train simulator and shop. Our aim is to bring as much fulfilment and independence to those we have the pleasure to care for and support. I am looking forward to what the future can bring."

Amy began working in care in 2015. From the beginning with no care experience, she spent a year out in the community and realised that caring for those in need had quickly become a passion and something that she wanted to do as a career. Amy decided to move into a residential setting and joined St Martins Care at its Park View care home and she has not looked back since. Amy’s first role was as a care assistant. Staring with no qualifications, she was supported by St Martins Care and soon obtained her NVQ Level 2. Straight away, Amy began studying for her NVQ Level 3, which has enabled her to progress in her career quickly. Amy says: “I always knew that I wanted to achieve more. I’m so pleased that my skills and ambitions were recognised and that I was able to progress, firstly as an acting senior before being promoted to senior care assistant. Being able to make a difference in the lives of those who require 24-hour support and even re-enabling those to return home is one of the most rewarding parts of what we do”. Amy is now the deputy manager of Park View and she is grateful to have been given this opportunity. Amy adds: “The whole team at Park View is fantastic and we are one big family, with the residents being at the heart of it. I am proud to be part of St Martins Care and look forward to what the future brings for us at Park View”.
Frequently Asked Questions about Park View
What types of Care is Park View registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Park View have?
There are 65 Single Rooms.
What are the Facilities & Services at Park View?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Park View to the centre of Newcastle upon Tyne?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View to verify any information. View our terms and conditions. Park View has an Enhanced Service -more info.