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Roebuck Nursing Home

London Road, Stevenage, Hertfordshire SG2 8DS
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Roebuck Nursing Home, Stevenage
Roebuck Nursing Home, Stevenage
Roebuck Nursing Home, Stevenage

Roebuck Nursing Home provides high-quality nursing care in Stevenage.

Rooms are decorated to a luxurious standard with beautiful decor and furnishings, electric beds and specialised mattresses. There are dedicated nurses' stations located on each floor.

The home is of a extremely high standard and provides a warm, welcoming and friendly environment for residents including a large garden to be enjoyed.

The chef provides a range of highly nutritious and delicious meals for residents to enjoy. Any special dietary requirements are catered for.

Care Provided by Roebuck Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,600From £1,600
Nursing Dementia CareFrom £1,600From £1,600

Contact Roebuck Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Fine Care Homes (Stevenage) ltd
  • Private Owned

Person in charge

  • Christina Hartles (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (63)

Visiting

  • Open to visitors at any time of the day and night and the home would encourage visitors to come to see loved ones as they would normally.

Parking

  • Parking is free and there is a large carpark situated at the front of the home.

Roebuck Nursing Home Reviews (61)

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9.4

Roebuck Nursing Home has a Review Score of 9.4 (9.375) out of 10, based on 9 reviews in the last 2 years. Over all time Roebuck Nursing Home has 61 reviews.

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Review from David T (Resident / Service User) published on 8 June 2026 Submitted via Postal Card
Overall Experience

Staff are very nice to me. I can have a laugh with everybody.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Thank you David for taking the time to send such a lovely review we always strive to make sure all our residents feel at home. Your kind words will also be passed on to them.

Best wishes to you as well from the Directors, Christina and team Roebuck.

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Review from M C (Son of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Watching one of your parents decline is very emotional. You are trying to do the right thing for them, but what is the right thing? My father was cantankerous, opinionated and for most of the time in Roebuck, he was able to voice his own needs and wants. Even when he was cantankerous and became hard to work with, the staff didn't even moan but just got on with it. He was doubly incontinent and this year needed feeding and they just did it. They treated like a good friend, watched out for his wellbeing and just looked after him. At the end, their expertise made it much easier - THANK YOU.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Thank you for the positive and uplifting comments in your review. It will be very much appreciated by the staff. We will share it with them. It is always nice to receive positive feedback from families, especially when they accept and understand the challenges care staff face. We wish you all the best.
Regards

Nilufa, Christina and Suguna

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Review from Mark F (Son of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

My dad spent the last 17 months of his life at Roebuck. We received care at the highest level. Every member of staff treated him with the utmost respect and care, ensuring his dignity and respect at all times. Us as visitors, were always greeted with a smile. Communication was always timely. As a family, we would highly recommend Roebuck.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Dear Mark,
Thank you for the review. Your positive comments are so encouraging and we will cascade these to the team at Roebuck. We appreciate you taking time to give us such feedback. Christina, Suguna and the team work so hard and this kind of genuine response makes it all worthwhile.
With best wishes

Nilufa, Dave, Christina and team

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Review from Jo H (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience

My mother was admitted into Roebuck Nursing Home in May 2025, under Palliative care from Hospital. My Mum has advanced Alzheimer's & cancer, she is well cared for within Roebuck. The staff have all been so caring, friendly, empathetic to mum's needs. Whenever I have approached a member of staff they have always been attentive, always willing to help & are professional in their manner. I am always greeted from the lovely lady at reception, Christina is always happy to see me when I enter the building to visit my mum, which is daily. The staff are attentive to mum, she is always clean, tidy & dressed very well. Mum enjoys the activities with the lovely Kim & Carly. The staff have always informed me of any changes to the care for mum, whether it's down to her eating, how she is with her demeanour. I have total peace of mind with the care received at Roebuck I know Mum is being well taken care of by all the lovely carers & she is safe in the Home. Thank you from us all!

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you Jo for the lovely feedback which will be shared with the staff who will no doubt feel appreciated and empowered. It is always nice to hear how much you value staff from all teams within Roebuck - management; administrative, Care team and Activities. We pride ourselves in teamwork and your...  

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Review from Chris G (Brother of Resident) published on 27 August 2025 Submitted via Website
Overall Experience

My brother has been a resident at Roebuck Nursing Home since early July 2025, being transferred from hospital. My brother has severe dementia and now needs 24 hour nursing care. My wife and I were very careful in choosing which nursing home for my brother, and we have not been disappointed with our choice of Roebuck Nursing Home. From the welcoming smile and professionalism on reception, the nurses, carers, management and ancillary staff, all of which are polite, always have a smile and are ready to discuss any questions you may have. The nursing care for my brother has been second to none. Anyone who has had close experience with someone who has dementia, will know how difficult it is. Nothing phases the nursing staff, and they are always quick to reassure family when visiting. The care is professional and dignified. Lastly the food. We visit most days, and I have yet to see any meal that is not to restaurant standard. I cannot recommend Roebuck Nursing Home high enough.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for your lovely comments, which will be cascaded to the staff, hence empowering them. I am sure the care team, kitchen and domestic staff will be happy to receive such positive feedback.

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Review from Irene J (Wife of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My husband was admitted to Roebuck Nursing Home in early November 2024, after several hospital admissions and carers at home. He has Vascular Dementia and Altzhiemers and is bedbound and reliant on others for all his needs. The staff here are all very kind and respectful, both of my husband and myself. My husband was very agitated and was attempting to get out of his bed constantly when he first arrived. Staff explained to me how they would deal with his behaviour and the time scale they believed it would take, and almost to the day he was safe and secure in his bed. His room is lovely with one very large window looking out to trees and the sky, and one other window again with views of greenery. He has a en-suite shower room which is always clean and fresh, as is his bedroom. The food is excellent, and served on China plates and dishes, and the menu is varied with many choices. I couldn't be happier with our choice of residential nursing home.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for the lovely feedback. It makes it all worthwhile reading such positive comments. We will cascade these to the staff who will be very appreciative of their work being recognised.

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Review from Marion G (Daughter of Resident) published on 20 September 2024 Submitted via Website
Overall Experience

My father initially went into the Roebuck for short-stay rehabilitation, however had to be readmitted to the hospital and it was decided he needed long-term nursing home care, I was adamant that I wanted him to go back to Roebuck and they welcomed him. He has always been treated with great care, respect, and kindness. He always looks clean and tidy thus excellent personal care is given, the food he is served is good food and I'm always kept well informed by the caring staff if any issues occur.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you Marion for the lovely feedback which will be cascaded to the staff. They will be pleased to read your positive comments about your father's care at Roebuck. A particular staff member will also be happy to hear that he likes the food. These sorts of comments always empower the staff - in all departments and we are grateful for your review. Regards.

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Review from Anthony E (Son of Resident) published on 5 September 2024 Submitted via Website
Overall Experience

I find the staff very kind and friendly. They keep me well informed about my Dad's care at the Roebuck nursing home. I would definitely recommend it. The staff I have spoken with are very well trained and very organised.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Dear Anthony, thank you very much for your review which will be cascaded to all staff and will no doubt empower them immensely. We greatly appreciate your positive comments. Regards.

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Review from Joan H (Sister of Resident) published on 5 September 2024 Submitted via Website
Overall Experience
My brother was transferred from hospital to Roebuck Court nursing home on the third week of July 2024, he is at the 'end of life '.

The care and devotion are 100%, the food is better than the Ritz, if he is hungry he can have a second helping of dinner and pudding. (the other Sunday he must have had half the cow on his plate) All the staff are welcoming and friendly and really do listen to what you have to say, they shower my brother on Mondays and Thursdays as I asked. If you have a concern and talk to the head nurse she gives you her utmost attention. I laugh with the nurses and carers as the doors are open, they say hello and then knock on the door, I take my small dog with me as she is my therapy dog, when they knock she barks, some now enter and say to her 'I didn't knock'. My dog also goes around the ground floor and has cuddles with the residents who like to hold her, she brings joy to most of them. I truly cannot find fault with Roebuck Court which came highly recommended to me.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Dear Joan, thank you for the lovely and encouraging review which will be cascaded to the staff. It is always nice for staff to feel they can have a banter with families, yet be able to listen to comments and/or concerns and act accordingly. I know how much they and other residents too also enjoy...  

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Review from S A (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

I have nothing but praise, admiration and gratitude for all at Roebuck Nursing home. They have treated my mother with respect, humility and the utmost gentleness and care throughout, even though at times it can be a very difficult and challenging job. Also they have always shown me the very best of human kindness. they are helpful, obliging, compassionate and very respectful, displaying patience and tolerance in sometimes very difficult and delicate situations. We could not have had a better experience.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you so much for your review. Mum was a real character and she had some good conversations with the staff. She was always immaculate and took pride in her appearance. She was well cared for and we are grateful that you acknowledge the hard work of the care staff. It was always a pleasure to...  

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Review from S A (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

I feel that it's excellent with the whole service, the carers, staff and nurses are all very good at their jobs. I would give them 20/20 if I could. Thanks.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for the lovely review. It is always a pleasure to see you when you come to visit Dad. We shall cascade your comments to the staff who will be empowered by your comments. Thanks again.

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Review from Colin D (Brother of Resident) published on 25 March 2024 Submitted via Postal Card
Overall Experience

My brother has always been treated very well by all of the staff, nurses and carers. The management have been very helpful when I have reported a problem too. Overall, I think the home gives good care and accommodation and is good value for the money that we pay for.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for your review and the positive comments; although the rating was disappointing considering the overall wellbeing care P receives. I know you want him to be out of his bed/room more often and as you know P so well, will appreciate that he refuses most of the time. We advice him on his...  

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Review from S B (Son of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience
Mum was well looked after at Roebuck and the food and attention was fine. Mum does not have dementia and she was concerned about the large number of dementia patients there but there is nothing that can be done about that given the average age of residents.

We only wanted Mum moved to be closer to the family. Most of us are in the local area and a trek to a different area puts the visit times at about 3 hours in total. Roebuck is so much closer.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for your review and comments - albeit a little disappointing considering the care received. It was a genuine pleasure to look after Mum came to us on a Discharge to Assess bed, maximum stay of 4 weeks. She was in a lot of pain and thus unable to walk, requiring two members of staff for...  

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Review from Kerry R (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

So far Mum's care has been outstanding. The staff are all very kind and caring. Only one member of staff has been, how can I say, abrupt. They have all gone out of their way to work around us and Mum as a family to fulfill her needs. I would recommend Roebuck Nursing Home to anyone and everyone. Food choices and quality are great.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for the positive review. It was lovely to see such a close family and you coming in as Mum's 'essential caregiver' gave her a lot of reassurance. Thank you also for taking my call on 20.11.23 to discuss the 'abrupt member of staff', and appreciate you saying that her work was good and...  

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Review from Rosemary P (Friend of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience
From 2011/2021, we visited three homes in the East Midlands for a close relative. If we had to compare them against the Roebuck Nursing Home the Roebuck would come out on top of the four homes. We have no issues with the home and thank them for all their hard work and dedication.

Thank you.

Reply from Christina Hartles, General Manager at Roebuck Nursing Home

Thank you for taking the time to review Roebuck Nursing Home. We are pleased that you had positive experiences visiting us and that you found us to be the top of the homes you visited. We will share your kind words with our team.

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Review from S S (Resident / Service User) published on 3 November 2023 Submitted via Postal Card
Overall Experience

I think that the place is beautiful and the people that take very good care of all the people that they take care of and it was a very enjoyable day.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Thank you for your review, with such positive comments. You are a unique lady, smart with a very cheeky side. Hope you continue to enjoy your time at Roebuck.

Regards.

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Review from K P (Niece of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience
All the staff are welcoming. They all provide good care to my aunt and she feels at home.
My aunt has made good improvements since being at the home. It is a weight off my mind knowing she is safe and well cared for.

She comments on the nice food. It sounds like a lot of fun activities are available and she is encouraged to join in.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you for the review. Your aunt is an absolute pleasure to be with, she joins in with all activities and is a great artist! She is popular with staff and residents alike and we are happy that she is so settled at Roebuck. Regards, Nilufa and the manager.

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Review from Ted C (Uncle of Resident) published on 12 October 2023 Submitted via Website
Overall Experience

You have made my nephew very comfortable and cared for him very well. Regrettably, I cannot attend in person currently due to my own ongoing health issues but rely on reports back from his father and stepmother. These indicate that he is doing well despite his many health problems. Please accept my thanks on behalf of his family.

Reply from Nilufa Somani, Director at Roebuck Nursing Home

Thank you Ted for your review. We are sorry to hear about your ill-health and please rest assured that your nephew is well looked after; we hope you feel better soon so you can visit. We are pleased that you are getting updates too from his father and stepmother. Best wishes, Christina, Nilufa and the team at Roebuck

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Review from Stella D (Sister of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

Thank you to all the nurses, caregivers and the admin staff for your dedication, hard work, love and compassion towards my brother and the residents. You all are doing an excellent job. The staff are very kind, compassionate, dedicated and loving. Words are not enough to express my gratitude. May God bless all of them. Thank you, once again, for the amazing work.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Dear Stella, thank you for your lovely comments. We all know how difficult it is for you to be so far away from your brother and am glad that you connect with him every week online. We will pass your comments to the staff who will greatly appreciate your feedback.

Best wishes, Nilufa and team Roebuck.

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Review from M M (Son of Resident) published on 31 July 2023 Submitted via Postal Card
Overall Experience

My eighty-seven year old father was in the Roebuck for three weeks of respite care, following three weeks in hospital after a fall. He has received high quality care in all respects and returns home in a strong position. Many thanks to the team.

Reply from Nilufa Somani, Director at Roebuck Nursing Home
Thank you for your review which is much appreciated and will be cascaded to the team. We are happy that Dad is settling well at home.
Regards,

Nilufa and Dave, Directors and Christina, Manager

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Roebuck Nursing Home.

Upcoming Events

There are no upcoming events for Roebuck Nursing Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Roebuck Nursing Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Roebuck Nursing Home

What types of Care is Roebuck Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roebuck Nursing Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Roebuck Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Roebuck Nursing Home to the centre of Stevenage?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roebuck Nursing Home to verify any information. View our terms and conditions. Roebuck Nursing Home has an Enhanced Service -more info.