Roebuck Nursing Home

London Road, Stevenage SG2 8DS
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9.4 61 Reviews
  • Roebuck Nursing Home, Stevenage
Roebuck Nursing Home provides high-quality nursing care in Stevenage.

Rooms are decorated to a luxurious standard with beautiful decor and furnishings, electric beds and specialised mattresses. There are dedicated nurses' stations located on each floor.

The home is of a extremely high standard and provides a warm, welcoming and friendly environment for residents including a large garden to be enjoyed.

The chef provides a range of highly nutritious and delicious meals for residents to enjoy. Any special dietary requirements are catered for.
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Care Provided by Roebuck Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600
The price(s) shown are provided by the care home. Contact Roebuck Nursing Home for full pricing details and T&Cs.

Contact Roebuck Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Roebuck Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Fine Care Homes (Stevenage) ltd
  • Privately Owned

Person in Charge

  • Christina Hartles (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (63)

Visiting

  • Open to visitors at any time of the day and night and the home would encourage visitors to come to see loved ones as they would normally.

Parking

  • Parking is free and there is a large carpark situated at the front of the home.

Roebuck Nursing Home Reviews (61)

9.4

Roebuck Nursing Home has a Review Score of 9.4 (9.375) out of 10, based on 9 reviews in the last 2 years.
Over all time Roebuck Nursing Home has 61 reviews.

Overall Experience
  • 43
  • 16
  • 1
  • 1
  • 0
Date Published
  • 61
  • 4
  • 5
  • 9
  • 52
Reviewer Connection to Roebuck Nursing Home
  • 20
  • 10
  • 10
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Avril D (Niece of Resident) published on 16 February 2016 Submitted via Website • Report
Overall Experience 2.0 out of 5
I agree with latest reviews. I found the manager unhelpful rude and abrupt, and hygiene of my aunt was certainly not met, the Roebuck have a duty of care to resident and liaison with families should be paramount. I am saddened by the care my aunt is receiving at the Roebuck. Staff appear afraid of
any involvement with families obviously due to mismanagement.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Roebuck Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.961 for Roebuck Nursing Home is calculated as follows: ( (99 Excellents x 5) + (4 Goods x 4) ) ÷ 103 Ratings = 4.961
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.414 Points relating to the number of positive Reviews for Roebuck Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 9 Positive Reviews ÷ 12.6 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roebuck Nursing Home to verify any information. View our terms and conditions. Roebuck Nursing Home has an Enhanced Service - more info.