Roebuck Nursing Home

He likes the food here and likes it when staff come t care for him or clean the room. Thank you to all here.

My husband has been on end-of-life care since June 2022. He is bedridden and can do very little for himself. The staff are wonderful and always treat him with dignity. He is always clean and shaven. I believe we would have lost him months ago if it wasn't for the amazing care he receives here.

Since my dad has been a resident he has had and is still receiving, excellent care. All the staff related to the home have always been courteous and go above and beyond to ensure that my dad is looked after to a very high standard and always ensure he keeps his dignity. I could not ask for a better home for him to be looked after in. Thank you so much.

I am extremely grateful for the meticulous care concerned and humane treatment my father is getting. He couldn't be in a better place than this. The staff are amazing always helpful and always looking out for the best 'dad'. We feel blessed to have received such care.

Since moving into Roebuck I have settled in very well. Most of the staff are very friendly and help out whenever they can. I have made progress here and have lots of friends. As being the youngest in the home I have given my help and support to other residents. If I had to rate this place I would give it a 5-star 100%.

My father spent the last ten weeks of his life at the Roebuck Nursing home. A fiercely proud and independent man, he had previously refused care of any kind until near collapse. So after prolonged stays in hospital and when it became clear he could no longer return home to live, we were concerned he would struggle to settle at the nursing home. However, it was quite the contrary. During his time there he was happier and more at ease than I had seen him in a very long time. The managers and staff work daily miracles in my opinion, nothing too difficult for them, no request refused. With the enormity of the added extra burden of Covid and its restrictions, this highly experienced team were always kind, patient and sensitive with both my father and my family at this very difficult time. I cannot praise them highly enough.

The staff continues to put the residents first under very difficult circumstances complying with Covid regulations and procedures. As my sister and I are essential carers we have been able to see my dad regularly as long as we do a lateral flow test and wear PPE. We take weekly PCR tests as do all the staff.

My Dad has received excellent care from all the staff and I could not be happier with the level of care at Roebuck House. Everyone has been so welcoming and have done their absolute best to settle my Dad into his new way of life, nothing has been too much trouble. All the staff work incredibly hard and are on hand to deal with any questions or queries. My dad has received top quality food, excellent personal care and is extremely happy. This is a massive relief to us. I cannot recommend Roebuck House enough and thank every single staff member for everything that they do to keep the high standard of care, cleanliness, food and administration at Roebuck House.

My dad has been at Roebuck Nursing Home for four years and nine months until his passing yesterday. He had Parkinson’s and after a fall wasn’t able to walk or care for himself so was admitted to the home. It has been the best place for him as he was kept clean tidy and treated with individual dignified care. The carers and nurses through the pandemic, when we couldn’t visit, entertained and made it as homely and fun as possible, he was happy and had a good laugh with the staff. When you visit the home the first thing my family and friends noticed was how nice and fresh it smells, that is because they keep their residents and the home clean The receptionist is very helpful and welcoming. They encourage you to put their pictures and personal mementos in their room so they are very homely. Even this week whilst we have been visiting every day due to the fact he was deteriorating, whatever time of day or night everyone was very kind and caring to my dad and my family.

My father was in the Roebuck for 4 weeks following being hospitalised for 6 weeks. The home is clean and I received regular feedback on how dad was doing. The most amazing thing about the home is the staff. They are all very friendly and attentive and always worked with a smile on their faces. This is very reassuring and I would have no reservations about dad returning there in the future.

My dad was admitted to The Roebuck Nursing Home after several months hospitalisation, in April 2020. He has advanced Parkinson's Disease and now Lewy Bodies Dementia. His time of living at The Roebuck has coincided with the Corona Virus Pandemic. I have been impressed and reassured by the Roebuck's stringent hygiene and safety protocols, which have meant my dad has, so far, remained safe and covid-free. I believe they have only had one or two isolated positive tests, and these have been notified to all residents' relatives. My dad is up to date with his flu and covid vaccinations, and I am kept up to date, on a weekly basis, with all news and activities happening at The Roebuck.

Whenever I visit, I have been extremely satisfied with the care shown to my dad; the staff are kind and obliging, efficient and effective. I have been reassured at the return of the Director who has kept me completely informed of all aspects of my dad's care both daily and going forward.

Would highly recommend this home.

The nursing home took care of my mum extremely well during her stay. The staff were very friendly and caring. I would recommend this nursing home to anyone looking for a permanent home for a relative or anyone looking for respite care.

My nan was in this amazing environment for 7 weeks. She was so well cared for by every member of staff. All of the activities they arrange is one of a kind and seeing the photos of everyone enjoying themselves is what it is all about. Thank you Roebuck Nursing Home for your incredible work.

My mother was a former resident, she passed away on the 15th of February aged 99-years-old. She was treated like a queen; she met Father Christmas, and they gave her a birthday party; they did her hair and nails, and nothing was too much for the staff. They treated myself and my sister very well. My mother came from the hospital pretty poorly, and they encouraged her to do things and she got better and survived longer than we thought. We are hoping to go to the home and meet the staff face to face. I would definitely recommend the home 100%.

My mother in law who had Dementia was cared for by the care support staff with such dignity, love and respect during her end of life care. We too as a family were given the exact same care and support throughout our time visiting and it was all the little things done we noticed that made things more homely for all.

My uncle, who has Alzheimer’s, has been cared for with love and sensitivity during his time at the Roebuck, which in October will be nine years. This is his home and he feels safe there. He loves his food and eats everything, so the chef must be good!

It was also very much appreciated how they not only looked after Dad during his last few days but also the time and consideration they took looking after my mum and myself and making it possible for us to spend that time with him.

My husband was at the Roebuck Nursing Home for 8-months. During his stay, all the staff were caring and attentive to both him and also to myself when I visited. The home was clean and had a calm and welcoming atmosphere.

We fond the home to be very welcoming. The staff were lovely but not always enough of them as mum sometimes had to wait a while for help to get to the bathroom. The food was excellent mum looked forward to her meals especially afternoon tea and cake! And the few activities which we attended together, hymn singing and service, Diwali dancing were very good. We were let to believe there was a regular hairdresser in attendance but this was not the case and disappointing as Mum never got her hair done there.