Aire View Care Home - Avery Healthcare

29 Broad Lane, Kirstall, Leeds LS5 3ED
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9.7 95 Reviews
  • Aire View Care Home - Avery Healthcare, Leeds
Aire View Care Home in Kirkstall is one of two Avery homes based in Leeds. It has been serving Yorkshire for the past ten years with residential, dementia and respite services and has gained top quality status from Leeds City Council.

The home warmly welcomes couples or companions to continue their care journey together.

The standard of excellence is reflected in the one-to-one care and holistic attention given to all residents, whatever their needs.

Families are also offered support and encouraged to join in the life of the home.

The home offers a variety of facilities open to residents daily. They can catch a film in the home's cinema or pamper themselves by having their hair and nails done in the hair salon and nail bar. If it's a bit of downtime that the residents require, then they can take full advantage of the relaxation room. The café offers the perfect place for residents to catch up over a coffee or a cup of tea with relatives or fellow residents.

A minibus enables residents to get out and about. Residents visit the local theatre, pubs, garden centres and can even make a trip to the Leeds Liverpool canal.
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Care Provided by Aire View Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1250
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1249

These prices are only a guideline, please contact Aire View Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Aire View Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Aire View Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jamie Holmes (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (76)

Aire View Care Home - Avery Healthcare Reviews (95)

9.7

Aire View Care Home - Avery Healthcare has a Review Score of 9.7 (9.722) out of 10, based on 19 reviews in the last 2 years.
Over all time Aire View Care Home - Avery Healthcare has 95 reviews.

Overall Experience
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  • 28
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Date Published
  • 95
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  • 19
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Reviewer Connection to Aire View Care Home - Avery Healthcare
  • 50
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Total of 95, showing 41-60
Review from Michael H (Son of Resident) published on 5 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia. My father passed away in January 2021, leaving my mother living alone. Earlier this year, we (my family) took the tough decision that my mother was no longer able to look after herself. We undertook an extensive search of various local Care Homes. On our visit to look around
Aire View, we were able to see first hand the lovely way the residents were looked after and treated by the staff. We all immediately thought that this was the right place for my mother. Aire View have more than lived up to this. My mother (a tough, belligerent and independent character) is settled, happy and looks better than she has done for many years. I am so grateful to the staff at Aire View who have my mother's life so pleasant and enjoyable. In addition, despite COVID restrictions, I am always made to feel so welcome when I visit. Thank you.
Reply from Paula Pearson, Home Manager at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds. Thank you for your lovely comments my staff go above and beyond in their care and support, not only for all our residents but for relatives too. We continually aim to improve and listen to our residents and relatives to ensure the service we provide is as good as it possibly can be. Thank you again for your review it is really appreciated. Best Wishes.
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Review from A L (Daughter of Resident) published on 4 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has vascular dementia and I feel that overall the staff at the care home are doing a good job in taking care of him, especially under the pressure of the pandemic. Occasionally I have noticed that Dad's nails and hair grow quite long, and I have had to request that they get cut a few times. Also
with Dad being in their dementia suite, other residents often wander into his room and take things, so unfortunately he has been missing both his pairs of prescription glasses for several months. The staff are nice and keep me well informed of any incidents that occur.
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Review from Susan T (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not long after a visit, my mum tried to leave her room and fell. The staff decided she needed an ambulance, and she was taken to the hospital. One of the carers accompanied her. I was not available until early evening. Mum fell at 3.30 pm, and the carer stayed with her until 9 pm. Mum was in the hospital
for four days. On her return to the care home, she was welcomed back, and as always, received excellent care. I cannot fault the staff for the care Mum has been given in the five last five years. Thank you.
Reply from Paula Pearson, Home Manager at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds. Thank you for your kind comments, providing support including on this occasion escorting to the hospital is part of the service we aim to provide. We continually strive to improve and I will pass on your kind comments to all the staff. Best Wishes.
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Review from Carol S (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident towards the end of February 2022. I was a bit reluctant to take this step, but it was the best thing I could have done. He has settled in better than I could hope for. He gets on well with the staff and loves a joke. The food is excellent. I'm very happy for him to be there.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for reviewing Aire View Care Home in Leeds. Our highly trained staff team understand that it can be a difficult decision to move a loved one into care, and therefore ensure this is a worry-free experience by offering their support to both residents and loves ones. It is a true pleasure to care for your father and have him as part of our loving care community. We are delighted to hear such wonderful words about our staff, they are invaluable to us and I will be sure to pass on the positive feedback. We look forward to seeing you on your next visit. Best wishes.
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Review from Diane T (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum entered Aire View back in 2017, she has received exemplary care, consideration, and respect from all the staff there. They show her and us, her family, a level of interest and attention which makes us feel included and a part of Mum's continuing care. We would heartily recommend the home
to others.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds. It is a true pleasure to care for your mother and we are delighted to hear how well she has settled into our community. We look forward to seeing you on your next visit. Best wishes.
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Review from C C (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very helpful and attentive.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for reviewing Aire View Care Home in Leeds. We are glad to hear how satisfied you are with our staff. Best Wishes.
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Review from David W (Son of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is getting excellent care in Aire View - can't fault it.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds. It is a pleasure to care for your mother, and we are delighted to have her as part of our loving, caring community. Best Wishes.
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Review from Linda F (Sister of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aire View is an excellent care home. My sister has been in Aire View for just over 15 months - she seems to have settled in very nicely. The staff are all very good with my sister - which I'm really pleased with.
Would highly recommend!
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds. It is a true pleasure to care for your sister, and we are delighted to hear how well she has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life, and we highly appreciate such wonderful words about our staff. We look forward to seeing you on your next visit. Best Wishes.
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Review from Janine J (Daughter of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Aire View in January 2022 and it was one of the hardest decisions I had to make. But the care that is provided is first class. She is well looked after and safe which is a blessing for me as I live in Ireland. I cannot get to see her as often as I would like so the home arranges weekly
Skype calls between me and Mum which is great. Every member of staff that I have met has been kind, caring, and empathetic and I would recommend Aire View to anyone having to make the decision to put their loved one into a care home. They are a fantastic team and willing to go that extra mile.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home in Leeds and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mum is happy and settled in the loving care community that we create. We also acknowledge the importance of residents keeping in regular contact with their loved ones, and are delighted that the Skype calls are working well. Best wishes, Rachel.
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Review from David K (Son of Resident) published on 6 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy that my mother is settled and well cared for at the home. Every visit I can see for myself that she is doing well and the staff all seem genuinely committed to the welfare of the residents. The home is a lovely clean, light, and airy environment and my mother's room overlooks the garden,
so it is always a pleasure to visit her. As a former support worker, I can say from experience that Aire View is one of the best run and most presentable homes I have come across. I am so grateful to the staff who make my mother's later life so pleasant.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by the staff team on a daily basis. It is a pleasure to have your mother living with us in the loving care community that we create. Your kind words about our staff are highly appreciated, and I will be sure to pass this on to the rest of the team. We look forward to seeing you on your next visit. Best wishes, Rachel.
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Review from L C (Daughter of Resident) published on 7 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has recently moved into Aire View and I am impressed by the warm and friendly staff - not just the welcoming receptionist and home manager, but everyone is so helpful. Mum originally came for a 3-week respite and now is staying permanently! I cannot thank you all enough for the care and support
you have given me and my mum - you have all been through a horrid year with the pandemic and it's great to see you all so happy and positive. I now don't worry about mum as I know she is well cared for and safe.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home and for your amazing 5-star review. We are so delighted that your mother enjoyed her respite stay with us and decided to stay. It is a true pleasure having her living with us, as part of the loving care community that we create, giving you and your family the peace of mind you deserve. Best wishes, Rachel.
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Review from Diane C (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Dad spent approximately 2.5 years at Aire View. Had it not been for lockdown he would have left in 2020. From Day 1 the staff 'trained him' that help would not come when required. Consequently, he had to suffer the indignity of using 'continence knickers' despite knowing when he needed the toilet because
sometimes he had to wait over an hour for help to get him to the bathroom. Furthermore, the staff did not help to keep his clothes clean at mealtimes to compensate for his Parkinson's symptoms. In his final 24 hours, the staff failed to communicate the meaning of 'Fast Track' to my brother. They also only permitted a 30-minute visit which resulted in Dad dying alone and without a loved one. I can never recommend Aire View as a care home.
Reply from Paula Pearson, Home Manager at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home. It was a pleasure to have had your father as part of our loving care community here at Aire View, and he is deeply missed by all. In regards to continence supplies, these are made by assessment from the NHS continence service as to what is appropriate for each individual and items for this are supplied by them, aids are used in conjunction with supporting individuals continence requirements. End of life protocols was adhered to as per government guidance for care homes during Covid-19, and we totally understand that this was frustrating for families. This was explained in full by the deputy manager during his final days. If you wish to discuss this further then please do not hesitate to contact the home directly via email or telephone call.
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Review from Emma B (Granddaughter of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wonderful Grandma is currently living at Aire View. After my recent visit I wanted to share how fantastic this home is, the level of care and love shown towards my Grandma is just amazing, we as a family could not have asked for a better home. Every member of staff goes above and beyond, lots of
activities throughout the week, amazing food, gorgeous bedrooms, stunning garden. Thank you all at Aire View for everything you do!
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home and for your amazing 5-star review. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving care community for all residents. The well-being of our residents is our primary concern, and we host a variety of activities daily; we are so pleased that the activities are well received. Best wishes.
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Review from C G (Relative of Resident) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Aire View recently for respite. I honestly could not have asked for more, the carers were wonderful with my mother, she was happy, well looked after, and had a lovely time. All staff at Aire View have been exceptional. We look forward to returning in the near future.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home and for your amazing 5-star review. We are delighted to hear that your mother enjoyed her respite stay with us, in the loving care community that we create. We look forward to welcoming her back in the future. Best wishes.
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Review from Dilys B (Relative of Resident) published on 29 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home with a dedicated manager who has, and continues to run a great home. The care staff are really caring and keep my mother safe. Food is super and a great variety. Could not ask for a better place as everyone is so helpful from the reception team to the maintenance man, well done Aire
View Care Home my mum is so happy she is there.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home and for your amazing 5-star review. We pride ourselves in delivering an exceptional standard of care for all residents whilst creating a fun, loving, care community in which our residents live. We are delighted to hear that this gives you and your family the peace of mind you deserve. We are also pleased to hear that the tasty choice of meals provided by our talented culinary team is appreciated. It is a true pleasure to have your mother living with us. Best wishes Rachel.
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Review from Paul S (Son of Resident) published on 5 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visits are always well organised and managed. Home and gardens are kept clean and smart. Staff friendly and very caring. Relative is always kept clean and tidy, and she seems very happy in her environment.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home. It is a true pleasure to have your relative as part of our loving, care community here and we are delighted to hear how satisfied you are with our home. Our highly trained staff team make it their priority to deliver an exceptional level of care to all residents whilst creating a safe and fun environment they live within. Visiting is always encouraged and we look forward to seeing you next time. Best Wishes, Ryan.
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Review from Alison W (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit Aire View Care Home the staff are always so professional and polite. My Mum is very comfortable and always seems happy there and the carers keep her looking clean and tidy. Over Covid lockdown issues, their visiting regulations and procedures have been excellent and provided a visiting
pod in the garden (which is fabulous) to help with providing more visits since things have opened up in care homes. A great care home.
Reply from Ryan Farrelly, Marketing Assistant at Aire View Care Home - Avery HealthcareThank you for taking the time to leave a review for Aire View Care Home and for your fantastic 5-star ratings. We are so delighted to hear how satisfied you are with our home. It is a true pleasure to have your mother as part of our loving care community and it is great to hear how well she has settled into her new home. With the government restrictions now easing, we are so pleased to invite you back into our home for more regular safe visiting and look forward to seeing you on your next visit. Best Wishes, Ryan.
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Review from L G (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thankfully visiting your loved ones at Aire View and like many other homes, they are continuing to work towards getting back to a 'more normal' experience. The care, attention, and friendly and helpful staff have made it less worrying for me. It's wonderful to be able to visit Mum face to face and spend
valuable time together. A big thank you to all. (Unable to assess all ratings due to lack of/no internal visits for me to assess.)
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards each day to provide a safe, loving care community for all residents, even during challenging times such as the Covid pandemic, giving you and your family peace of mind. Now that the government restrictions are beginning to ease, we look forward to welcoming you back to our home for regular safe visiting. Best wishes, Rachel.
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Review from Sylvia C (Daughter of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my recent visit I was happy with the way the home is run, my mum is well and happy, the staff are all friendly. In general I have been pleased with the way the home has been run during Covid (not an easy task). As usual, the gardens are lovely for the residents to sit in.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home and for your lovely feedback, which is truly invaluable to us and our highly trained staff team, who go above and beyond the standards on a daily basis in order to provide an excellent level of care to all our residents. As we enter the warmer summer months, we certainly will be spending lots of time in our gardens, with plenty of outdoors well-being activities taking place or simply soaking up the sun with an ice cream or two. It is a pleasure to have your mother stay with us in the loving care community that we create. Best wishes, Rachel.
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Review from Dawn T (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent place for mum to live. She is very well looked after and is very happy.
Reply from Rachel Aran, Marketing Administrator at Aire View Care Home - Avery HealthcareThank you for taking the time to review Aire View Care Home. Your feedback is truly invaluable to us and our staff team, who do a fantastic job in creating a warm and welcoming environment for all our residents and their loved ones. We are delighted to hear that your mother is happy/settled in the loving community that we create. It is a pleasure to have her stay with us. Best wishes, Rachel.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Aire View Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Aire View Care Home - Avery Healthcare is calculated as follows: ( (175 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 225 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Aire View Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (7)

Jamie

Jamie Holmes

Job Title: General Manager Joined: 2025

With a clear vision for high standards and continuous improvement, Jamie brings a wealth of experience with a resident-first approach to everything he does. He ensures the home runs with warmth, structure, and a strong sense of community. Jamie strives to provide a 5* service to the residents in the home and support a strong staff team. Jamie has ample experience in turnaround work, managing large homes with good results with CQC.

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Tracy

Job Title: Deputy Manager Joined: 2011

Tracy is the cornerstone of Aire View who brings strong leadership and a calm, compassionate presence to the team. With a deep understanding of care delivery, she supports the team and residents every step of the way.

Adele

Adele

Job Title: Home Administrator Joined: 2011

With years of experience and a heart for care, Adele brings warmth, efficiency, and a can-do attitude to her role as Home Administrator. She's always ready to support the team and ensure things run smoothly behind the scenes.

Emma

Emma Sherine

Job Title: Receptionist Joined: 2023

Emma is the warm and welcoming face of our home. As Receptionist, she greets everyone with a smile and is always ready to help residents | families | visitors and team members feel at ease.

Emma

Emma

Job Title: Team Leader Joined: 2017

With a calm and confident approach, Emma leads by example - motivating her team and putting our residents at the heart of everything she does. Her commitment to excellence shines through in all her work.

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Kurt

Job Title: Head Chef Joined: 2019

Kurt heads up our Kitchen Team, ensuring every meal is cooked with care and served with pride. He's committed to delivering high-quality resident focused dining every day

Michelle

Michelle Stanley

Job Title: Client Liaison Manager Joined: 2025

Michelle is the first point of contact for all enquiries to the home. From telephone to show arounds to admission, Michelle will be there to support you from start to finish.


Michelle has a wide range of skills, having worked for over 15 years in the health and social care sector, working at a management level.


Michelle adopts a friendly, supportive approach, and in her spare time she enjoys spending time at her caravan with her family and travelling.

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