Hatton Grange

Oldham Street, Hyde SK14 1LN
Review Us
9.6 74 Reviews
  • Hatton Grange, Hyde
Anchor’s Hatton Grange in Hyde is a purpose-built residential care home, providing quality care and facilities within a comfortable and relaxing environment for up to 70 people. They welcome new residents for respite care and on a long-term basis.

Hatton Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to be able to provide tailored care for veterans.

Facilities include a bistro and rock and roll room and Hatton Grange is located close to local amenities. The home provides residential and dementia care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. The team are supported through on-going training to ensure their approach always reflects best practice.

Residents have the benefit of the Inspire programme, which enhances residents' activities, nutrition and overall experience. The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
Show Hatton Grange on the Map

Care Provided by Hatton Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

Colleagues at Hatton Grange will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Hatton Grange to find out the exact price for your requirements.

Contact Hatton Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hatton Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Angela Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors are welcome at Hatton Grange.

Parking

  • Onsite parking is available, including disabled spaces.

Hatton Grange Reviews (74)

9.6

Hatton Grange has a Review Score of 9.6 (9.578) out of 10, based on 21 reviews in the last 2 years.
Over all time Hatton Grange has 74 reviews.

Overall Experience
  • 57
  • 15
  • 0
  • 0
  • 2
Date Published
  • 74
  • 10
  • 15
  • 21
  • 53
Reviewer Connection to Hatton Grange
  • 37
  • 8
  • 5
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 74, showing 41-60
Review from Saffron Q (Granddaughter of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think what makes this care home special is the staff, I have seen how much they really care about the residents of the home and want to ensure they are happy and have the residents well being as a priority. I love when visiting my grandma seeing how everyone makes a fuss over her as I know she loves
the attention! The home is super clean and just feels like a nice place to be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jess H (Granddaughter of Resident) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
They look after my grandma very well and I am reassured she is happy and being well looked after. The home is always clean and presentable and the staff are very friendly and caring. My grandma is safe here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lyn Q (Daughter of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Hatton Grange in February 2020. Considering residential care for our mum was the most difficult situation that we ever faced as a family. Over the years Mum had spoken about what she wanted from a care home should she ever need one and I feel that all her wishes have been met above
and beyond any of our expectations. Thank you so much!
Prior to lockdown, we were free to visit Mum whenever we wanted; we were always made so welcome. We have been free to decorate her room to her taste and style. The home is kept scrupulously clean at all times, it is always clean and fresh.
The staff take time to do loads of different activities with Mum, art, makeup, hair, nails, games, etc. My mum has lots of fun with the staff and lots of giggles.
The impression that we get is that she is really special to the staff and we love that.
Mum loves the food and sitting with others at mealtimes. I feel involved in my mum's care. Communication is excellent.
Absolutely wonderful!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare D (Daughter of Resident) published on 22 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a resident at Hatton Grange in February 2020 and settled in very quickly. The building is purpose-built and very light, airy and clean.
Mum's room is on the ground floor and opens up on to the gardens. There is ample storage space with wardrobe and drawers. There is an en suite with
shower, toilet and washbasin.
The carers are absolutely amazing providing the very best care for my Mum. They treat her as an individual having taken their time to get to know her. Nothing is ever too much trouble.
They are also extremely supportive to other family members making the transition from home to care home as worry-free as possible.
I write this review during the COVID 19 pandemic. During this time Hatton Grange have facilitated contact for Mum with all family members.
I would highly recommend Hatton Grange.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie H-C (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been cared for at Hatton since the end of February. Within two weeks they were on lockdown. The care they have received has been wonderful. One of the carers has kept us informed of our parent's progress and health. She has got to know their needs, likes and dislikes very quickly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa E (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Hatton Grange for over two years now.
The staff have always been helpful and friendly, and the home is exceptionally clean.
I would just like to pass on my thanks for the care and dedication the staff have shown through this pandemic. They have shown kindness and understanding
to both my Mum and myself through such a difficult period, and have gone the extra mile to ensure the residents feel safe and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet F (Wife of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband became a resident in Hatton Grange Care Home in April 2019. I found it extremely difficult that due to my health I was unable to continue to look after my husband. Once I saw how happy he was, also how welcoming the staff made our family, most welcome.
The staff are very warm, friendly
and caring, I can not recommend Hatton Grange Care Home enough. Families are encouraged to join in with their loved ones regularly when they have entertainment.
I wish to thank all the staff, not only the carers, the manager, assistant manager, the secretary, the domestic staff, the chiefs, the handyman, also the hairdressers. They are all so friendly and make you feel at home.
If I ever need to go into care I certainly would request a place at Hatton Grange Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G P (Son of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and professional.
Pleasant and relaxed atmosphere.
The dog enjoys visiting the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Son of Resident) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home with very caring staff.
I would recommend it to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria F (Daughter of Resident) published on 19 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been looked after by the dementia team at Hatton Grange for five years, until she sadly passed away recently. From the very first time she was a resident in your care home, we could tell she was extremely happy and settled and also very well cared for. The staff have been delightful and have
given her the best care we could have wished for. Nothing has been too much trouble and we are so grateful as a family that her last years were spent in happy surroundings and she was looked after by a team of amazing, caring staff. Thank you to everyone at Hatton Grange. We highly recommend your services to anyone looking for the ultimate in long or short term care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A safe, clean and happy environment. The team are exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M J (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hatton Grange since June 7th 2019. She has settled in very well and seems very happy when I visit.
The staff have all been very nice and very approachable, they are very kind, gentle and respectful around all the residents. Overall, I am very happy and feel at ease
knowing that mum is in a safe and secure environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Evelyn F (Sister of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can't thank the staff enough for their care and attention for my sister stay and the care of myself when my sister died. A very big thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W F (Husband of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife needed a care home, I was offered the choice of two. I selected Hatton Grange and it has all the care and comfort my wife needs. I was her carer for six years but when it became too much, Hatton Grange delivers a level of care I could not. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hazel B (Daughter of Resident) published on 24 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with care both on a personal and mental level. Mum has really settled well. She is always clean and well dressed. Staff are real carers, only problem the paperwork they have to do sometimes leaves them unable to attend to residents and this does have a knock-on effect as sometimes the floor
is understaffed anyway. Where possible, the same staff are allocated to the same floor which helps residents gives consistency. All staff caring and helpful and inform relatives what is going on.
Reply from Angela Brown, Home Manager at Hatton GrangeFirstly I would like to say thank you for your positive review, regarding the paperwork, when colleagues are completing essential documentation they do this in the communal lounge or dining room, and at these times other colleagues are available to support residents where needed.

Our staffing hours are always at or above the number of hours indicated as required by the dependency levels of the current resident group.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y W (Friend of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very welcoming and happy to help with whatever you require. Residents always look happy and well cared for. The home itself is spotlessly clean. Entertainment and outdoor visits for residents are well run. Food is exceptional. Altogether a lovely place for your loved ones to be looked
after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Hatton Grange a very lovely place. The staff are very friendly. Rooms are kept clean and tidy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Son-in-law of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother in Law seems to have settled in very well. Staff very caring. Nothing too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane L (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manager and all staff are extremely caring, supportive and efficient. Nothing is too much trouble for them and they always respond promptly to any concerns or requests. My Mum has been here since December 2014 and has always been treated with respect, dignity and care. We, as a family, couldn't
recommend the Hatton Grange care home enough. Excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jodie S (Daughter of Resident) published on 1 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother is a resident at Hatton Grange, I phone every week or two as I live in South Australia My mum sounds so happy when I call and Mum loves all the staff. I sometimes chat with Mums carers they sound so nice plus have a passion for their job.


My Sister had to explain to your staff that my

mother only remembers me as her son. I was born with Gender Dysphoria so had Gender corrective surgery some 16 years ago. So when I phone I tell the nurses I am her daughter from Australia. Then mum tells your staff I am mums son.
So my Sister told your staff what is what. I just would like to thank your staff who look after my Mother so much. It makes me feel so much more comfortable. Please Thank them all from me.


Best Regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.578)

Overview of Review Score

The Review Score of 9.6 (9.578) out of 10 for Hatton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.578 for Hatton Grange is calculated as follows: ( (186 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (10 Very Poors x 1) ) ÷ 249 Ratings = 4.578
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatton Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatton Grange to verify any information. View our terms and conditions. Hatton Grange has an Enhanced Service - more info.