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- East Park Court Residential Care Home







The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.
The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.
They enjoy a wide variety of...
Care Provided by East Park Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1183 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact East Park Court Residential Care Home for full pricing details and T&Cs.
Contact East Park Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Hollington(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
East Park Court Residential Care Home Reviews (73)
East Park Court Residential Care Home has a Review Score of 9.5 (9.496) out of 10, based on 8 reviews in the last 2 years.
Over all time East Park Court Residential Care Home has 73 reviews.
My Mother in law has been in East Park for 16 months, her care is second to none resulting in her mental and physical health as good as its been for a long time. The activities are brilliant, varied and professionally organised. The staff are so approachable, they keep you updated when necessary, and always available to answer any questions you may have. Also a shout out to the maintenance team who are always on hand and quickly sort any issues to keep everything working.
Thank you for sharing such kind and uplifting feedback. We're delighted to hear your mother-in-law is thriving and enjoying both her physical and mental wellbeing. It's wonderful to know the varied activities and supportive team are making such a positive difference. Your recognition of our maintenance team means a great deal too.
Huge THANK YOU to all the staff for making Mom's 89th birthday special on 18th May.
Your care for Mom is superb. She is the happiest, most comfortable and content we have seen her in a very long time. In just 8 weeks with you at East Park Court, Mom's life, happiness and well-being have been completely transformed. Despite having significant health issues, Mom is happy and thriving. I cannot thank the whole staff team enough (everyone in all roles) for making Mom smile again.
Mom's physical health is managed extremely well; she is very well cared for, comfortable and clean. Mom always looks her best, has her hair done and nails painted regularly, which all make her look and feel better in herself. Most importanly, Mom's social, emotional and mental health needs and well-being are met superbly. Staff keep Mom safe, safeguarding her effectively in line with her needs. She loves the activities. I have not seen her so happy and content in a long time. THANK YOU ALL.
Thank you for sharing such moving feedback. We're delighted to hear how settled and happy your loved one feels at East Park Court, and that her birthday was so special. Knowing her comfort, dignity and wellbeing are supported, and that she enjoys the activities, means a great deal to the whole team.
Thank you for the great support we received from your kind friendly and caring staff during our two week respite stat at East
Thank you so much for taking the time to leave a review for our home. It is so appreciated by our team!
Mom has been a resident since October 31 . She is so much better since she came here . We are happy with the care receives. Management and most staff are lovely and most helpful with a few exceptions .Lots of activities to keep her mind and body active much better since new activities manager . Food is first class and Mom really enjoys. I feel my Mom is in safe hands here and is more like her old self.
Thank you for sharing your lovely feedback. We're delighted to hear how well your mum has settled and that she's enjoying the caring environment, activities and delicious food. It means so much to know she feels safe and more like herself.
She had gained weight, had her nails painted & was interacting with other residents. Her cheeky personality had come back & she even told me herself that 'being here has done me good'
The team there are so good, easy to talk to and very supportive. Even when I cant get to visit I'm kept up to date by a phone call or a prompt response to an email. I can't thank them enough for all they have done.
Thank you for sharing such wonderful feedback. We're delighted to hear your cousin is feeling happy and well, and that her personality is shining through again. It's lovely to know the care and support from our team has made such a positive difference, and that you feel reassured by the regular updates. Your kind words mean so much to us and will be shared with the team.
My mom has been at East Park Court since March 2025 the care she has received is outstanding. The home has a lovely feel to it, all the staff are friendly and always professional. The management is excellent keeping the home running perfectly. There are always activities that keep the residents entertained and encourage them to join in keeping their minds and bodies active and everyone even gets a Birthday cake and gift. it's just the things they do here that goes above and beyond that make it so special. My mom's health and wellbeing has improved so much she is so happy here. A big thank you to a wonderful team.
Thank you so much for your kind words. We're truly delighted to hear how happy your mum is and that her health and wellbeing have improved since joining us. It means a great deal to know that our team's dedication, the warm atmosphere, and our activities are making such a positive difference. We're proud to go the extra mile to make every resident feel special.
My mom has been a resident since Nov 2024. I cannot rate East Park enough. The care compassion my mom receives from all members of staff is outstanding. Nothing is too much trouble. Also I have had so much support from them too. I would highly recommend the home to others
Thank you so much for your kind review. We're delighted to hear your mom feels so well cared for and that you've felt supported too. Your recommendation means a lot to us and will be shared with the team.
The staff are the most caring and compassionate people that are in the caring profession. In my time of desperation in need for a respite place they bent over backwards to help me. The district nurse in Walsall, Wolverhampton, GP etc were brilliant. I hope and pray that when I need respite again there will be a place for my husband.
Thank you for your kind words for our team at East Park Court. We're so glad they could support you during such a difficult time. We hope to welcome you and your husband again whenever you need us.
East Park Court is a friendly, clean, well-run care home. Due to my father's health means that someday he will require a little more attention and assistance. All the management team, day, and night carers go above and beyond to help him. All the residents are happy and enjoy their daily activities. I and my family wish to give our special thanks to the staff for their patience, dignity and kindness shown to our father during the 2 weeks due to his health. Thank you all at East Park Court.
Thank you for your review for East Park Court, the team will be delighted to read your kind words.
Myself and my sister are very happy with how my auntie is looked after at the East Park Court Care Home. Staff are always friendly and helpful and always keep us well informed about our auntie.
Thank you for your five-star review for East Park Court, the team will be delighted to hear how happy you are with your aunt's care.
Dad is at East Park Court, staff are amazing and nothing too big or small. They all go above and beyond, team leaders will inform me of any changes immediately and keep me informed of Dad's progress. I want to take this opportunity to thank everyone at East Park Court for their help day in and day out caring, supportive, encouraging, and amazing interaction with activities from staff and new activities staff members. My dad feels so at home and I have all the staff to thank for this amazing opportunity, many thanks.
Thank you for your wonderful comments about East Park Court, we are so happy your father is thriving there.
I would like to thank very much all the staff in all areas at East Park Court Care Home. My dad came straight from hospital for temporary care over a month ago now. The care, thoughtfulness, and support for all my dad's needs has been fantastic. They treat him like family. My dad and myself are always treated with kindness and nothing is too much trouble, with staff going out of their way to help with anything. I am truly, sincerely grateful for such a pleasant home and the wonderful staff, whom I feel are now our friends.
My dad has settled in really well. His room is basic but very light and airy. He has his own bathroom and is cleaned often. Staff from management down through to the cleaners are all very friendly and very helpful.
My father has been a resident here for a few months now. Staff are amazing from carers to management, always there to listen and help. He is very well looked after, has settled very well and all his care needs are met.
My uncle is a permanent resident at East Park Court, I always find him very happy, clean and comfortable. Staff and management are very approachable and pleasant nothing ever seems too much for them very caring thank you all.
The care home has a very nice atmosphere and it's a very clean and well-kept care home. Friendly and informative staff. More like a hotel atmosphere than a care home as they keep it to such a high standard.
Some staff are more patient/caring than others.
Food is okay, not many evening options. Mainly sandwiches.
Cleanliness sometimes lacking but not overly concerned.
Repairs seem to take forever.
But, generally can't really complain to much and think the majority do their best.
My dad has been there a few months now and they are absolutely amazing all his needs are met and he's treated very well. From care staff to management always there to listen and help wherever they can. Knowing my dad is looked after there so well and he's settled in.
I wanted to share my experience of East Park Court care home because my father (never really known for his praise of others) told me last week just how well he is being cared for. His actual words were, "I couldn't possibly be looked after any better, anywhere else". Fine praise indeed after almost 2 years at the home. Certainly, my experience echoes his words. Whenever staff have come into the room while I'm visiting, it's been clear that nothing is too much trouble for them. They genuinely do care about the residents. Dad loves the food and the only complaint I've ever heard from him in that respect was he'd eaten too much for breakfast and couldn't manage all his lunch. Finally, I must just say what a super job has been done on bringing him out of his shell. He's been engaging in various activities in the home - even judging in a contest. It was almost unbelievable to those of us who've known him for years. Great job - well done to the manager and the team. I can't thank you enough!
When my husband was there for respite, I was assured all my husband's needs would be met. Unfortunately, he is a smoker. I was assured that wasn't a problem but turns out it was a problem. He was on the first floor, very unsteady on his feet, and needed to be escorted to the smoke area in a wheelchair. He tells me he would go down the corridor to ask to go for a cigarette to be told they would take him in 5 minutes but they would forget. I understand from my husband he only got to go for cigarettes when a member of the family went after work. He had one shower in 2 weeks and that was because he showered himself as no one assisted him or asked him. Maybe respites are treated differently.
Thank you for your review. At Sanctuary Care and East Park Court, we take your feedback very seriously and we are working together to come to a resolution to ensure the needs of all residents are met in the future.
Our team would offer to take your loved one out for his cigarettes however he...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for East Park Court Residential Care Home.
There are no upcoming events for East Park Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for East Park Court Residential Care Home.
Meet the Team (2)

Kelly has a wealth of experience in the care industry and prides herself on enriching the lives of her residents and dedicated team.

I really enjoy working in the team and getting to know the residents. The residents become like your own family and when I clean their rooms I like to have a chat and spend time with them.
Frequently Asked Questions about East Park Court Residential Care Home
What types of Care is East Park Court Residential Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does East Park Court Residential Care Home have?
There are 44 Single Rooms.
What are the Facilities & Services at East Park Court Residential Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is East Park Court Residential Care Home to the centre of Wolverhampton?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Park Court Residential Care Home to verify any information. View our terms and conditions. East Park Court Residential Care Home has an Enhanced Service -more info.