East Park Court Residential Care Home

My Mother in law has been in East Park for 16 months, her care is second to none resulting in her mental and physical health as good as its been for a long time. The activities are brilliant, varied and professionally organised. The staff are so approachable, they keep you updated when necessary, and always available to answer any questions you may have. Also a shout out to the maintenance team who are always on hand and quickly sort any issues to keep everything working.

Huge THANK YOU to all the staff for making Mom's 89th birthday special on 18th May.

Your care for Mom is superb. She is the happiest, most comfortable and content we have seen her in a very long time. In just 8 weeks with you at East Park Court, Mom's life, happiness and well-being have been completely transformed. Despite having significant health issues, Mom is happy and thriving. I cannot thank the whole staff team enough (everyone in all roles) for making Mom smile again.

Mom's physical health is managed extremely well; she is very well cared for, comfortable and clean. Mom always looks her best, has her hair done and nails painted regularly, which all make her look and feel better in herself. Most importanly, Mom's social, emotional and mental health needs and well-being are met superbly. Staff keep Mom safe, safeguarding her effectively in line with her needs. She loves the activities. I have not seen her so happy and content in a long time. THANK YOU ALL.

Thank you for the great support we received from your kind friendly and caring staff during our two week respite stat at East

Mom has been a resident since October 31 . She is so much better since she came here . We are happy with the care receives. Management and most staff are lovely and most helpful with a few exceptions .Lots of activities to keep her mind and body active much better since new activities manager . Food is first class and Mom really enjoys. I feel my Mom is in safe hands here and is more like her old self.

The team there are so good, easy to talk to and very supportive. Even when I cant get to visit I'm kept up to date by a phone call or a prompt response to an email. I can't thank them enough for all they have done.

My mom has been at East Park Court since March 2025 the care she has received is outstanding. The home has a lovely feel to it, all the staff are friendly and always professional. The management is excellent keeping the home running perfectly. There are always activities that keep the residents entertained and encourage them to join in keeping their minds and bodies active and everyone even gets a Birthday cake and gift. it's just the things they do here that goes above and beyond that make it so special. My mom's health and wellbeing has improved so much she is so happy here. A big thank you to a wonderful team.

My mom has been a resident since Nov 2024. I cannot rate East Park enough. The care compassion my mom receives from all members of staff is outstanding. Nothing is too much trouble. Also I have had so much support from them too. I would highly recommend the home to others

The staff are the most caring and compassionate people that are in the caring profession. In my time of desperation in need for a respite place they bent over backwards to help me. The district nurse in Walsall, Wolverhampton, GP etc were brilliant. I hope and pray that when I need respite again there will be a place for my husband.

East Park Court is a friendly, clean, well-run care home. Due to my father's health means that someday he will require a little more attention and assistance. All the management team, day, and night carers go above and beyond to help him. All the residents are happy and enjoy their daily activities. I and my family wish to give our special thanks to the staff for their patience, dignity and kindness shown to our father during the 2 weeks due to his health. Thank you all at East Park Court.

Myself and my sister are very happy with how my auntie is looked after at the East Park Court Care Home. Staff are always friendly and helpful and always keep us well informed about our auntie.

Dad is at East Park Court, staff are amazing and nothing too big or small. They all go above and beyond, team leaders will inform me of any changes immediately and keep me informed of Dad's progress. I want to take this opportunity to thank everyone at East Park Court for their help day in and day out caring, supportive, encouraging, and amazing interaction with activities from staff and new activities staff members. My dad feels so at home and I have all the staff to thank for this amazing opportunity, many thanks.

I would like to thank very much all the staff in all areas at East Park Court Care Home. My dad came straight from hospital for temporary care over a month ago now. The care, thoughtfulness, and support for all my dad's needs has been fantastic. They treat him like family. My dad and myself are always treated with kindness and nothing is too much trouble, with staff going out of their way to help with anything. I am truly, sincerely grateful for such a pleasant home and the wonderful staff, whom I feel are now our friends.

My dad has settled in really well. His room is basic but very light and airy. He has his own bathroom and is cleaned often. Staff from management down through to the cleaners are all very friendly and very helpful.

My father has been a resident here for a few months now. Staff are amazing from carers to management, always there to listen and help. He is very well looked after, has settled very well and all his care needs are met.

My uncle is a permanent resident at East Park Court, I always find him very happy, clean and comfortable. Staff and management are very approachable and pleasant nothing ever seems too much for them very caring thank you all.

The care home has a very nice atmosphere and it's a very clean and well-kept care home. Friendly and informative staff. More like a hotel atmosphere than a care home as they keep it to such a high standard.

But, generally can't really complain to much and think the majority do their best.

My dad has been there a few months now and they are absolutely amazing all his needs are met and he's treated very well. From care staff to management always there to listen and help wherever they can. Knowing my dad is looked after there so well and he's settled in.

I wanted to share my experience of East Park Court care home because my father (never really known for his praise of others) told me last week just how well he is being cared for. His actual words were, "I couldn't possibly be looked after any better, anywhere else". Fine praise indeed after almost 2 years at the home. Certainly, my experience echoes his words. Whenever staff have come into the room while I'm visiting, it's been clear that nothing is too much trouble for them. They genuinely do care about the residents. Dad loves the food and the only complaint I've ever heard from him in that respect was he'd eaten too much for breakfast and couldn't manage all his lunch. Finally, I must just say what a super job has been done on bringing him out of his shell. He's been engaging in various activities in the home - even judging in a contest. It was almost unbelievable to those of us who've known him for years. Great job - well done to the manager and the team. I can't thank you enough!

When my husband was there for respite, I was assured all my husband's needs would be met. Unfortunately, he is a smoker. I was assured that wasn't a problem but turns out it was a problem. He was on the first floor, very unsteady on his feet, and needed to be escorted to the smoke area in a wheelchair. He tells me he would go down the corridor to ask to go for a cigarette to be told they would take him in 5 minutes but they would forget. I understand from my husband he only got to go for cigarettes when a member of the family went after work. He had one shower in 2 weeks and that was because he showered himself as no one assisted him or asked him. Maybe respites are treated differently.