Search...

East Park Court Residential Care Home

29 Holloway Street, Bilston, Wolverhampton, West Midlands WV1 2SY
Sanctuary Care Ltd Logo
Jobs
East Park Court Residential Care Home logo
East Park Court Residential Care Home, Wolverhampton
East Park Court Residential Care Home, Wolverhampton
East Park Court Residential Care Home, Wolverhampton

The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.

The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.

They enjoy a wide variety of...  

Care Provided by East Park Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,183From £1,183

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1183 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact East Park Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Hollington(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (44)

East Park Court Residential Care Home Reviews (73)

Submit a Review
9.5

East Park Court Residential Care Home has a Review Score of 9.5 (9.496) out of 10, based on 8 reviews in the last 2 years. Over all time East Park Court Residential Care Home has 73 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to East Park Court Residential Care Home
Loading...
Showing 73 reviews matching selected criteria
Review from T M (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience
Placing your loved one into residential care is one of the hardest things to do, so when you do, you need to know it is the best place you can find. My dad has been in East Park for almost 12 months and over that time he has settled and seems content. This is solely down to the superb staff.
The staff are the heart of the home and their patience and consideration knows no bounds. They are welcoming, happy and genuinely seem to love their work. They all have an in-depth knowledge of the residents.
If I have one criticism, it is that the home lacks a large room big enough to host some of the activities (eg. the fete). It is a shame all the residents can't get together for a 'knees up',

That said, I can't fault things and as long as dad seems happy, I'm happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul B (Son of Resident) published on 13 October 2016 Submitted via Postal Card
Overall Experience

All staff are friendly and co-operative so far, hence no problem at the moment, long may it continue!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Son of Resident) published on 6 October 2016 Submitted via Postal Card
Overall Experience

Overall East Park Court Residential Care Home is a very friendly place. The only problem I've had is my mother's clothes were not being put on hangers after coming back from the laundry room. The drawers are left very untidy. I think there's need for more things to be going on around them. The television is on but no one watches it!! Perhaps some old songs (cd's) played would suit them better.

Reply from Linda Lovatt, Home Manager at East Park Court Residential Care Home
“Thank you for your review and your comments about East Park Court being a friendly home.

“I can assure you that our laundry team return clothes to their hangers or fold them away neatly into drawers. Sometimes residents do go in and check their clothes or simply have a look for an item of...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine B (Daughter of Resident) published on 14 September 2016 Submitted via Postal Card
Overall Experience
My father has got a lovely room with a pleasant outlook. The carers are very caring and kind towards my father and I have witnessed care and dignity shown to other residents and a lot of patience. There are activities planned every day by an activities co-ordinator. The lounges are very pleasant and the dining room is always laid out very nicely with flowers on the tables.

I have seen very nice food (home cooked) served. There is a nice garden. I think the management and staff try to make all the residents feel as happy as they can be. It is a caring environment, and a lot of cheerfulness, laughter from staff trying to make people feel better. I would recommend this home to people.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Geoff J (Son of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

From day one (10th February 2016) I can't speak to highly enough of the service and the way my mother has been looked after. The manager and her staff have been absolutely brilliant in every dealing my sister and I have had with them. They are caring, always have time to discuss anything with you and more importantly make you feel confident in the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stef M (Daughter of Resident) published on 24 March 2016 Submitted via Postal Card
Overall Experience

At East Park Court, mum, indeed each of the residents, is treated with kindness, compassion and attention to detail. From the trauma of coping along with dementia and other medical problems, mum is now relaxed and much better in herself. She is safe, very well looked after and increasingly enjoys the company and the activities. She said, 'I feel that I have found myself here'. Mum said she feels as if she is part of a community.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernard D (Sister-in-law of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

I found it very good, clean and staff were also very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra D (Daughter of Resident) published on 14 March 2016 Submitted via Postal Card
Overall Experience

We have visited on various occasions at different times and have found all staff very helpful and caring. My dad always appears to be fresh, clean and tidy. My dad also speaks highly of the staff. There's always a good variety of meals and nicely cooked. So a big thank you to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret E (Daughter of Resident) published on 18 February 2016 Submitted via Postal Card
Overall Experience

My mom moved in East Park count after a very difficult time, the manager there is so helpful and understanding I couldn't have managed without her help. Staff were absolutely brilliant. My mom is actually home after a lot of moving about. I would recommend this home to anybody, it's caring atmosphere is fantastic and all the activities are always going on when I visit. I would just like to thank all the staff and the manager at this distressing time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon (Daughter-in-law of Resident) published on 12 February 2016 Submitted via Website
Overall Experience
No hesitation in choosing East Park Court for my mother in law.
Father in law spent 4 happy years here. He was treated with respect and dignity at all times. He received all the care and support he required.
Management and Staff are helpful, friendly and polite.
The environment is appropriate, giving space,light and therapeutic atmosphere.

Planned activities are available and encouraged.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Relative of Resident) published on 1 December 2015 Submitted via Postal Card
Overall Experience

This is my first visit and first impressions are excellent, everyone is so helpful and kind. Would be happy to recommend to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith L (Niece of Resident) published on 30 November 2015 Submitted via Postal Card
Overall Experience

Excellent standard overall. Well impressed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lucy T (Wife of Resident) published on 1 October 2015 Submitted via Website
Overall Experience
My husband needed respite care at short notice. The manager came out and did an assessment without delay.

The whole atmosphere of the home is warm and friendly. Staff treat clients with dignity and respect Very supportive. Would definitely use this service again if the need arises

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for East Park Court Residential Care Home.

Upcoming Events

There are no upcoming events for East Park Court Residential Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for East Park Court Residential Care Home.

Meet the Team (2)

Kelly Ashbourne
Kelly AshbourneJob Title:Deputy Manager

Kelly has a wealth of experience in the care industry and prides herself on enriching the lives of her residents and dedicated team.

Fiona Porter
Fiona PorterJob Title:Domestic AssistantJoined: 2013

I really enjoy working in the team and getting to know the residents. The residents become like your own family and when I clean their rooms I like to have a chat and spend time with them.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Park Court Residential Care Home to verify any information. View our terms and conditions. East Park Court Residential Care Home has an Enhanced Service -more info.