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- East Park Court Residential Care Home







The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.
The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.
They enjoy a wide variety of...
The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.
The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.
They enjoy a wide variety of activities, from live musical entertainment to animal visits, with everything from hedgehogs and puppies, to tortoises and rabbits. The home also has its own dog, a King Charles Cavalier called Dexter, whom the residents adore.
Residents enjoy pub lunches and trips out shopping, visits from local school children, as well as performances by local theatre and music groups, and the local church choir.
Loved ones are embraced into life in the home and join in with so many activities and outings. They also love to take part in community events, like this summer’s Crufts Show, as well as summer and Christmas fetes.
And there are also outings to enjoy. This summer the residents enjoyed a trip to West Midland Safari Park, followed by trips to the Sealife Centre in Birmingham and Cosford Air Museum.
There are lots of wonderful spaces to enjoy in the home, with welcoming lounges, a vintage café and a hair salon, for weekly appointments with a mobile hairdresser and pampering sessions.
The residents’ bedrooms have ensuite wet rooms. Some of the bedrooms also have patio doors leading to the secure gardens.
In the dining rooms, residents enjoy nutritious home-cooked meals, from roast dinners with all the trimmings, to fish and chip Fridays, and home baking for afternoon tea.
Care Provided by East Park Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact East Park Court Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1183 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact East Park Court Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Hollington (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
East Park Court Residential Care Home Reviews (73)
East Park Court Residential Care Home has a Review Score of 9.5 (9.496) out of 10, based on 8 reviews in the last 2 years.
Over all time East Park Court Residential Care Home has 73 reviews.
The...
The staff are the heart of the home and their patience and consideration knows no bounds. They are welcoming, happy and genuinely seem to love their work. They all have an in-depth knowledge of the residents.
If I have one criticism, it is that the home lacks a large room big enough to host some of the activities (eg. the fete). It is a shame all the residents can't get together for a 'knees up',
That said, I can't fault things and as long as dad seems happy, I'm happy.
All staff are friendly and co-operative so far, hence no problem at the moment, long may it continue!
All staff are friendly and co-operative so far, hence no problem at the moment, long may it continue!
Overall East Park Court Residential Care Home is a very friendly place. The only problem I've had is my mother's clothes were not being put on hangers after coming back from the laundry room. The drawers are left very untidy. I think there's need for more things to be going on around them. The...
Overall East Park Court Residential Care Home is a very friendly place. The only problem I've had is my mother's clothes were not being put on hangers after coming back from the laundry room. The drawers are left very untidy. I think there's need for more things to be going on around them. The television is on but no one watches it!! Perhaps some old songs (cd's) played would suit them better.
“I can assure you that our laundry team return clothes to their hangers or fold them away neatly into drawers. Sometimes residents do go in and check their clothes or simply have a look for an item of...
“Thank you for your review and your comments about East Park Court being a friendly home.“I can assure you that our laundry team return clothes to their hangers or fold them away neatly into drawers. Sometimes residents do go in and check their clothes or simply have a look for an item of clothing and this can often leave them looking untidy.
“We have a dedicated Activities Coordinator who provides activities in the mornings and afternoons, including group and one-to-one activities, as well as a range of entertainers. The television is simply on to provide choice as we do have residents who enjoy watching their favourite programmes.
“We really welcome feedback from residents and their loved ones so if you would like to see a certain activity taking place, or have a chat about anything else, then please do let us know – my door is always open.”
My father has got a lovely room with a pleasant outlook. The carers are very caring and kind towards my father and I have witnessed care and dignity shown to other residents and a lot of patience. There are activities planned every day by an activities co-ordinator. The lounges are very pleasant...
I have seen very nice food (home cooked) served. There is a nice garden. I think the management and staff try to make all the residents feel as happy as they can be. It is a caring environment, and a lot of cheerfulness, laughter from staff trying to make people feel better. I would recommend this home to people.
From day one (10th February 2016) I can't speak to highly enough of the service and the way my mother has been looked after. The manager and her staff have been absolutely brilliant in every dealing my sister and I have had with them. They are caring, always have time to discuss anything with you...
From day one (10th February 2016) I can't speak to highly enough of the service and the way my mother has been looked after. The manager and her staff have been absolutely brilliant in every dealing my sister and I have had with them. They are caring, always have time to discuss anything with you and more importantly make you feel confident in the home.
At East Park Court, mum, indeed each of the residents, is treated with kindness, compassion and attention to detail. From the trauma of coping along with dementia and other medical problems, mum is now relaxed and much better in herself. She is safe, very well looked after and increasingly enjoys...
At East Park Court, mum, indeed each of the residents, is treated with kindness, compassion and attention to detail. From the trauma of coping along with dementia and other medical problems, mum is now relaxed and much better in herself. She is safe, very well looked after and increasingly enjoys the company and the activities. She said, 'I feel that I have found myself here'. Mum said she feels as if she is part of a community.
I found it very good, clean and staff were also very good.
I found it very good, clean and staff were also very good.
We have visited on various occasions at different times and have found all staff very helpful and caring. My dad always appears to be fresh, clean and tidy. My dad also speaks highly of the staff. There's always a good variety of meals and nicely cooked. So a big thank you to all the staff.
We have visited on various occasions at different times and have found all staff very helpful and caring. My dad always appears to be fresh, clean and tidy. My dad also speaks highly of the staff. There's always a good variety of meals and nicely cooked. So a big thank you to all the staff.
My mom moved in East Park count after a very difficult time, the manager there is so helpful and understanding I couldn't have managed without her help. Staff were absolutely brilliant. My mom is actually home after a lot of moving about. I would recommend this home to anybody, it's caring...
My mom moved in East Park count after a very difficult time, the manager there is so helpful and understanding I couldn't have managed without her help. Staff were absolutely brilliant. My mom is actually home after a lot of moving about. I would recommend this home to anybody, it's caring atmosphere is fantastic and all the activities are always going on when I visit. I would just like to thank all the staff and the manager at this distressing time.
Father in law spent 4 happy years here. He was treated with respect and dignity at all times. He received all the care and support he required.
Management and Staff are helpful, friendly and polite.
The environment is appropriate,...
Father in law spent 4 happy years here. He was treated with respect and dignity at all times. He received all the care and support he required.
Management and Staff are helpful, friendly and polite.
The environment is appropriate, giving space,light and therapeutic atmosphere.
Planned activities are available and encouraged.
This is my first visit and first impressions are excellent, everyone is so helpful and kind. Would be happy to recommend to anyone.
This is my first visit and first impressions are excellent, everyone is so helpful and kind. Would be happy to recommend to anyone.
Excellent standard overall. Well impressed.
Excellent standard overall. Well impressed.
The whole atmosphere of the home is warm and friendly. Staff treat clients with dignity and respect Very supportive. Would definitely use this service again if the need arises
The whole atmosphere of the home is warm and friendly. Staff treat clients with dignity and respect Very supportive. Would definitely use this service again if the need arises
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for East Park Court Residential Care Home.
There are no upcoming events for East Park Court Residential Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for East Park Court Residential Care Home.
Meet the Team (2)

Kelly has a wealth of experience in the care industry and prides herself on enriching the lives of her residents and dedicated team.

I really enjoy working in the team and getting to know the residents. The residents become like your own family and when I clean their rooms I like to have a chat and spend time with them.
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