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- East Park Court Residential Care Home







The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.
The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.
They enjoy a wide variety of...
Care Provided by East Park Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1183 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact East Park Court Residential Care Home for full pricing details and T&Cs.
Contact East Park Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Hollington(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
East Park Court Residential Care Home Reviews (73)
East Park Court Residential Care Home has a Review Score of 9.5 (9.496) out of 10, based on 8 reviews in the last 2 years.
Over all time East Park Court Residential Care Home has 73 reviews.
My Mum has been resident in East Park Court Residential Care Home for three months, in that time I have seen a distinct improvement in her overall wellbeing. Without exception, the staff are fantastic and interact constantly with my Mum. She takes part in several activities including cooking, bingo, visiting singers, one on one reminiscing sessions with old songs from the War era, which Mum remembers with clarity. On each visit she always tells me how ‘lovely’ everybody is at East Park Court and nothing is to much trouble for them and how she is helped with anything she wants. The most important thing for our family is that we know with confidence that she is safe and well looked after in a modern well-equipped setting, complete with personal bedrooms and en-suite facilities. The food is also exceptionally good and plentiful and most important of all to Mum plenty of cups of tea! Thank you all for looking after Mum, it is truly appreciated by us all.
When Mom was taken home after 2 weeks stay, Mom asked to go back to the home as soon as Mom got in her door (that says it all)
My uncle was a resident at East Park Court for several years, and I was always impressed with the quality of care provided by staff. I do not live near the facility, so I was not able to visit as regularly as I would have liked. However, the staff were always accommodating when I called to speak with my uncle, and they kept me apprised as to his health and well being. I felt they knew and cared for him, and I was reassured, from a distance, that the staff had his best interest at heart. The facility was clean, and the meals were nourishing. A memorable highlight was having Christmas lunch with my uncle, East Park residents and staff. It was a lovely meal and a warm, happy event; it was evident that the staff care a great deal for the residents. It is a welcoming, professionally run facility.
Thank you for taking the time to review our home - your kind words are so appreciated, and it's wonderful to hear how happy you were with the care he received. Many thanks.
Most of all though, she was 'cared' for with my mother commenting that 'nothing was too much trouble, which I think is the best endorsement. I am looking forward to her returning to East Park Court for respite with the knowledge that she will be well looked after.
My aunt has been a resident at East Park Court for ten years now and I have always been impressed by the care she has received. The carers are very capable, and friendly as well; they know the residents and their likes and dislikes. The management is efficient and friendly. The bedrooms are comfortable and well equipped, the walk-in shower in the en-suite so convenient; the food is good and abundant! Now that my aunt is approaching the end of her life I have been so touched by the care and affection she is receiving. Nothing is too much trouble, all they want to do is to make her as comfortable as possible. They have also been so supportive to me.
My mom has been a resident of East Park Court for nearly two years now, she is very well looked after by a very caring team and treated with dignity. Any problems we have had, usually with an agency or temporary staff have been resolved straight away, I can relax knowing that my mom is being cared for during lockdown.
Thank you for your kind words about our team - it is so appreciated. Best wishes.
Since my mother's been living in East Park, I can honestly say that all the staff have the same attitude and willingness to help in all situations which have arisen, good and bad. An excellent team and a lovely environment. A credit to the staff and management.
We were very lucky to find such a good care home and have no concerns after four and a half years.
The service provided to my brother is excellent in every way. I could not have found a better care home anywhere around Wolverhampton.
Thank you for taking the time to review our home and for your kind words. Best wishes, Fae.
Mom has been a resident of East Park Court for 4 years now and has been very well looked after. The staff do a wonderfull job in all respects. We as a family are always kept well informed, communication is very good. The last few months have been very difficult for care homes, but East Park Court have done extremely well to remain COVID free.
I cannot thank East Park Court enough for the care and dedication shown to my mom over the last 3 years, especially so throughout this pandemic. The staff are very caring, friendly, in fact, amazing.
Our heartfelt thanks.
Thank you for your kind words about our team, I am very sorry to hear of the passing of your mother. I will be sure to pass this onto the team, they will really appreciate it. Best wishes, Fae.
Brilliant...
Mum's only been here for a week but we are really pleased with the care and attention she is receiving. All staff are very pleasant and friendly.
Mom and I chose this home together for her in 2019. The Management and staff were so supportive and understanding, of what we were going through. They helped make a difficult decision, easier. Mom settled very well and soon thought of it as home, especially as we were able to personalise her room with pictures and small items of furniture. The staff are professional, friendly and Mom trusts them. I feel confident leaving Mom in their care. Not only is your loved one looked after, they are always there to offer support and advice to the family too.
Home is always spotless. Staff seem caring and attentive. Activities every day. Not seen meals actually but the menus seem very good. My mother is always clean and well-dressed. She seems happy enough and feels safe. Residents' belongings seem to be better labelled too than previously.
Thank you for your feedback and kind words. I will be sure to pass this onto the home manager and the team. Best wishes, Fae.
Absolutely lovely homely place. My mum had a bad stroke and is a resident here. The staff are amazing, so approachable and lovely, always activities to do etc. Mum has a gluten-free diet of which they accommodate easily with no issues. Lovely spacious room. Very highly recommended.
Thank you Amanda for your lovely review, I will pass on your comments to the Home Manager. I am so pleased to see your mum has settled in so well and you are so fond of the staff. Thank you again, Sophie Middleton.
My mom has been in this care home for a year. The care is very good, I am pleased overall that my mom is being looked after. There are some issues that need attention, like shortage of staff. I think sometimes residents are being neglected, not because they don’t care but there aren’t enough staff. Most of the staff there are very attentive and caring.
Dear Linda, thank you for taking the time to review East Park Court. As the new manager at East Park Court Sabrina is always looking for ways to improve the service given, as a result of your review she carried out a dependency took check which calculates staffing hours against assessed resident...
Staff in the home are really kind and friendly, they are always working really hard to improve the care that they provide.
Dear Martin, thank you for your feedback - it is invaluable to Sabrina and her team. Best wishes.
The home is always clean, it is secure and it is a pleasant environment for the residents.
Dear Angela, thank you so much for taking the time to write this lovely review. It's wonderful to know that you are pleased with your husband's care and feel so welcome. Best wishes, Fae
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for East Park Court Residential Care Home.
There are no upcoming events for East Park Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for East Park Court Residential Care Home.
Meet the Team (2)

Kelly has a wealth of experience in the care industry and prides herself on enriching the lives of her residents and dedicated team.

I really enjoy working in the team and getting to know the residents. The residents become like your own family and when I clean their rooms I like to have a chat and spend time with them.
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