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East Park Court Residential Care Home

29 Holloway Street, Bilston, Wolverhampton, West Midlands WV1 2SY
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East Park Court Residential Care Home, Wolverhampton
East Park Court Residential Care Home, Wolverhampton
East Park Court Residential Care Home, Wolverhampton

The team at East Park Court are devoted to enriching the lives of their residents. Providing residential and dementia care, they also offer respite care breaks, which can be booked in advance.

The residents have an active role to play in how their home is run, from welcoming potential residents and their families, to providing feedback on everything from the activities to the menu.

They enjoy a wide variety of...  

Care Provided by East Park Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,183From £1,183

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1183 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact East Park Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Hollington(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (44)

East Park Court Residential Care Home Reviews (73)

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9.5

East Park Court Residential Care Home has a Review Score of 9.5 (9.496) out of 10, based on 8 reviews in the last 2 years. Over all time East Park Court Residential Care Home has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Stuart W (Son of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

My Mum has been resident in East Park Court Residential Care Home for three months, in that time I have seen a distinct improvement in her overall wellbeing. Without exception, the staff are fantastic and interact constantly with my Mum. She takes part in several activities including cooking, bingo, visiting singers, one on one reminiscing sessions with old songs from the War era, which Mum remembers with clarity. On each visit she always tells me how ‘lovely’ everybody is at East Park Court and nothing is to much trouble for them and how she is helped with anything she wants. The most important thing for our family is that we know with confidence that she is safe and well looked after in a modern well-equipped setting, complete with personal bedrooms and en-suite facilities. The food is also exceptionally good and plentiful and most important of all to Mum plenty of cups of tea! Thank you all for looking after Mum, it is truly appreciated by us all.

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Review from Irene L (Daughter of Resident) published on 7 May 2022 Submitted via Website
Overall Experience
Thank you for looking after my Mom for all the staff who are very kind & caring, I Thank you all for the kindness you have given her, & made her very welcome.

When Mom was taken home after 2 weeks stay, Mom asked to go back to the home as soon as Mom got in her door (that says it all)

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Review from H D (Niece of Resident) published on 20 October 2021 Submitted via Website
Overall Experience

My uncle was a resident at East Park Court for several years, and I was always impressed with the quality of care provided by staff. I do not live near the facility, so I was not able to visit as regularly as I would have liked. However, the staff were always accommodating when I called to speak with my uncle, and they kept me apprised as to his health and well being. I felt they knew and cared for him, and I was reassured, from a distance, that the staff had his best interest at heart. The facility was clean, and the meals were nourishing. A memorable highlight was having Christmas lunch with my uncle, East Park residents and staff. It was a lovely meal and a warm, happy event; it was evident that the staff care a great deal for the residents. It is a welcoming, professionally run facility.

Reply from Fae Doherty, Senior Marketing Officer at East Park Court Residential Care Home

Thank you for taking the time to review our home - your kind words are so appreciated, and it's wonderful to hear how happy you were with the care he received. Many thanks.

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Review from Gaynor P (Daughter of Resident) published on 8 July 2021 Submitted via Website
Overall Experience
We were extremely nervous about using respite care for the first time for our mother, however, East Park Court staff could not have made it easier, and were so welcoming to her and us as carers. Throughout her stay, she was well looked after and met with a smile. The environment was clean, bright and smelt fresh. Her medication was given correctly. She ate better than at home due to regular mealtimes and a well-cooked meal at lunchtime. She enjoyed a bit of pampering with a weekly hairdresser appointment and was given a chance to participate in activities like knitting etc when she normally only watches TV for company.

Most of all though, she was 'cared' for with my mother commenting that 'nothing was too much trouble, which I think is the best endorsement. I am looking forward to her returning to East Park Court for respite with the knowledge that she will be well looked after.

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Review from Anne B (Niece of Resident) published on 4 May 2021 Submitted via Website
Overall Experience

My aunt has been a resident at East Park Court for ten years now and I have always been impressed by the care she has received. The carers are very capable, and friendly as well; they know the residents and their likes and dislikes. The management is efficient and friendly. The bedrooms are comfortable and well equipped, the walk-in shower in the en-suite so convenient; the food is good and abundant! Now that my aunt is approaching the end of her life I have been so touched by the care and affection she is receiving. Nothing is too much trouble, all they want to do is to make her as comfortable as possible. They have also been so supportive to me.

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Review from Michelle J (Daughter of Resident) published on 24 February 2021 Submitted via Website
Overall Experience

My mom has been a resident of East Park Court for nearly two years now, she is very well looked after by a very caring team and treated with dignity. Any problems we have had, usually with an agency or temporary staff have been resolved straight away, I can relax knowing that my mom is being cared for during lockdown.

Reply from Fae Doherty, Senior Marketing Officer at East Park Court Residential Care Home

Thank you for your kind words about our team - it is so appreciated. Best wishes.

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Review from E L (Son of Resident) published on 23 November 2020 Submitted via Postal Card
Overall Experience

Since my mother's been living in East Park, I can honestly say that all the staff have the same attitude and willingness to help in all situations which have arisen, good and bad. An excellent team and a lovely environment. A credit to the staff and management.

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Review from M B (Son of Resident) published on 4 September 2020 Submitted via Postal Card
Overall Experience
On first viewing East Park Court for my mom I was impressed and my opinion has not changed. Every aspect of East Park Court is geared to the health, safety and wellbeing of resident with very caring staff and management. The total commitment of the staff during the Covid-19 Pandemic has been excellent under extremely difficult circumstances. They are always ready to help and support relatives of residents where they are able to.

We were very lucky to find such a good care home and have no concerns after four and a half years.

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Review from V B (Sister of Resident) published on 2 September 2020 Submitted via Postal Card
Overall Experience

The service provided to my brother is excellent in every way. I could not have found a better care home anywhere around Wolverhampton.

Reply from Fae Doherty, Senior Marketing Officer at East Park Court Residential Care Home

Thank you for taking the time to review our home and for your kind words. Best wishes, Fae.

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Review from M E (Son of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

Mom has been a resident of East Park Court for 4 years now and has been very well looked after. The staff do a wonderfull job in all respects. We as a family are always kept well informed, communication is very good. The last few months have been very difficult for care homes, but East Park Court have done extremely well to remain COVID free.

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Review from Janet G (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

I cannot thank East Park Court enough for the care and dedication shown to my mom over the last 3 years, especially so throughout this pandemic. The staff are very caring, friendly, in fact, amazing.

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Review from C M (Daughter of Resident) published on 6 April 2020 Submitted via Postal Card
Overall Experience
Our mother had been a resident at East Park Court for the last two years but sadly passed away on the 10th March. We cannot praise the management and staff highly enough for the kindness, care and respect shown to Mom and all the family during her time at the home and especially in the last few weeks of her life, we couldn't have asked for more.

Our heartfelt thanks.

Reply from Fae Doherty, Senior Marketing Officer at East Park Court Residential Care Home

Thank you for your kind words about our team, I am very sorry to hear of the passing of your mother. I will be sure to pass this onto the team, they will really appreciate it. Best wishes, Fae.

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Review from K H (Niece of Resident) published on 6 April 2020 Submitted via Postal Card
Overall Experience

Brilliant...

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Review from A H (Son of Resident) published on 6 April 2020 Submitted via Postal Card
Overall Experience

Mum's only been here for a week but we are really pleased with the care and attention she is receiving. All staff are very pleasant and friendly.

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Review from Jane M (Daughter of Resident) published on 6 April 2020 Submitted via Website
Overall Experience

Mom and I chose this home together for her in 2019. The Management and staff were so supportive and understanding, of what we were going through. They helped make a difficult decision, easier. Mom settled very well and soon thought of it as home, especially as we were able to personalise her room with pictures and small items of furniture. The staff are professional, friendly and Mom trusts them. I feel confident leaving Mom in their care. Not only is your loved one looked after, they are always there to offer support and advice to the family too.

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Review from B G (Daughter of Resident) published on 8 April 2019 Submitted via Postal Card
Overall Experience

Home is always spotless. Staff seem caring and attentive. Activities every day. Not seen meals actually but the menus seem very good. My mother is always clean and well-dressed. She seems happy enough and feels safe. Residents' belongings seem to be better labelled too than previously.

Reply from Fae Doherty, Marketing Officer at East Park Court Residential Care Home

Thank you for your feedback and kind words. I will be sure to pass this onto the home manager and the team. Best wishes, Fae.

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Review from Amanda H (Daughter of Resident) published on 28 March 2019 Submitted via Website
Overall Experience

Absolutely lovely homely place. My mum had a bad stroke and is a resident here. The staff are amazing, so approachable and lovely, always activities to do etc. Mum has a gluten-free diet of which they accommodate easily with no issues. Lovely spacious room. Very highly recommended.

Reply from Sophie Middleton, PR Officer at East Park Court Residential Care Home

Thank you Amanda for your lovely review, I will pass on your comments to the Home Manager. I am so pleased to see your mum has settled in so well and you are so fond of the staff. Thank you again, Sophie Middleton.

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Review from Linda P (Daughter of Resident) published on 4 March 2019 Submitted via Website
Overall Experience

My mom has been in this care home for a year. The care is very good, I am pleased overall that my mom is being looked after. There are some issues that need attention, like shortage of staff. I think sometimes residents are being neglected, not because they don’t care but there aren’t enough staff. Most of the staff there are very attentive and caring.

Reply from Fae Doherty, Marketing Officer at East Park Court Residential Care Home

Dear Linda, thank you for taking the time to review East Park Court. As the new manager at East Park Court Sabrina is always looking for ways to improve the service given, as a result of your review she carried out a dependency took check which calculates staffing hours against assessed resident...  

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Review from Martin B (Friend of Resident) published on 22 February 2019 Submitted via Website
Overall Experience

Staff in the home are really kind and friendly, they are always working really hard to improve the care that they provide.

Reply from Fae Doherty, Marketing Officer at East Park Court Residential Care Home

Dear Martin, thank you for your feedback - it is invaluable to Sabrina and her team. Best wishes.

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Review from Angela S (Wife of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience
From the time that I first contacted the care home, everyone I have spoken to has been friendly and helpful, from the receptionist, the care assistants, right up to the manager. When I visit my husband I see this helpfulness, friendliness plus the patience respect and dignity with which they treat the residents.

The home is always clean, it is secure and it is a pleasant environment for the residents.

Reply from Fae Doherty, Marketing Officer at East Park Court Residential Care Home

Dear Angela, thank you so much for taking the time to write this lovely review. It's wonderful to know that you are pleased with your husband's care and feel so welcome. Best wishes, Fae

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for East Park Court Residential Care Home.

Meet the Team (2)

Kelly Ashbourne
Kelly AshbourneJob Title:Deputy Manager

Kelly has a wealth of experience in the care industry and prides herself on enriching the lives of her residents and dedicated team.

Fiona Porter
Fiona PorterJob Title:Domestic AssistantJoined: 2013

I really enjoy working in the team and getting to know the residents. The residents become like your own family and when I clean their rooms I like to have a chat and spend time with them.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Park Court Residential Care Home to verify any information. View our terms and conditions. East Park Court Residential Care Home has an Enhanced Service -more info.